John Shepherd Estate Agents Omdömen 

1 269
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I’ve been renting a property from John Shepherd for just overs 2 years and wanted to recognise Gita for her excellent support and commitment. She is always really helpful, professional, and a pleasu... Se mer

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Betygsatt 5 av 5 stjärnor

I cannot thank Dan and Jayne enough for their amazing help during our moving process. Dan was brilliant from the start, always kept me up to date with everything, and Jayne has made the referencing st... Se mer

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Betygsatt 5 av 5 stjärnor

Joshua Davies manages my apartment ant 2 Hagley Road and honestly, l couldn’t ask for a better property management agent. I found him to be extremely polite, kind, professional and efficient in hand... Se mer

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Betygsatt 5 av 5 stjärnor

We've been renting a property through this agency for the last 5 years. Tina's work has been consistently good, professional, and clear at every stage. We've had nothing to complain about throughout o... Se mer

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Företagsinformation

  1. Fastighetsmäklare

Om John Shepherd Estate Agents

Skrivet av företaget

Established in 1991, we have grown considerably to encompass a number of key offices in West Midlands, South Warwickshire and Staffordshire, whilst retaining the original ethos as the core value of the firm.

John Shepherd remains dedicated to continuous investment, embracing the latest technology to meet the needs of vendors, landlords, tenants and purchasers alike. This commitment is reflected in our advanced property search facilities, available on our website and across all devices

Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(1 269)

549 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Lovely, professional staff

I deal with Gita for any maintenance issues and she is brilliant.
Professional, friendly and everything is dealt with in a timely manner.

12 juni 2026
Omdöme utan inbjudan
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Svar från John Shepherd Estate Agents

Thank you so much for your lovely review. We are so pleased to hear Gita provided brilliant, professional, and timely support with your maintenance needs.

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service received from all the team at John Shepherd but I must highlight Adam Weaver, brilliant communication and an excellent customer experience as a landlord

12 juni 2026
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Svar från John Shepherd Estate Agents

Thank you so much for your lovely review - we are so pleased to hear that you have had such a positive experience working with our team, in particular with Adam. We truly appreciate your kind words and look forward to continuing our partnership moving forward.

Betygsatt 5 av 5 stjärnor

Teresa is great

Teresa is great, she is really on the ball and is always extremely responsive, even when I'm not! Could not recommend highly enough.

25 juni 2026
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Svar från John Shepherd Estate Agents

Thank you for your lovely review - we are so glad to hear such positive feedback for Teresa. We truly appreciate you sharing your experience.

Betygsatt 5 av 5 stjärnor

I am really impressed by the service…

I am really impressed by the service provided by Lara Soars-White today. Immediate response to my query and then sorting out what I needed swiftly.
Thank you Lara .. we need people like yourself in all aspects of works.

25 juni 2026
Omdöme utan inbjudan
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Svar från John Shepherd Estate Agents

Thank you so much for your review, we really appreciate you sharing your positive experience. We are delighted to hear that Lara provided such an immediate and swift response to your query. Thank you for your kind words and we look forward to supporting you again in the future.

Betygsatt 5 av 5 stjärnor

I would like to express my appreciation…

I would like to express my appreciation for the excellent service provided by our Property Relationship Manager, Gita Patel. She has consistently demonstrated professionalism, responsiveness, and a strong commitment to both landlords and tenants.

Gita's communication is clear and timely, ensuring that any issues or maintenance concerns are addressed efficiently. She is highly organised, proactive in managing properties, and always willing to go the extra mile to ensure a smooth tenancy experience.

Her ability to build positive relationships with us, contractors, and the landlord has been invaluable. I have found her to be knowledgeable, reliable, and approachable, making property management stress-free and effective.

I would highly recommend Gita's services to anyone looking for a dedicated and competent Property Relationship Manager.

11 februari 2026
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Svar från John Shepherd Estate Agents

Thank you so much for taking the time to share your review with us. We are so pleased to hear about your experience of working with our team, specifically Gita. It is wonderful to hear that she has made your journey smooth and stress free. Thank you again for your wonderful recommendation and we look forward to supporting you again in the future.

Betygsatt 5 av 5 stjärnor

Thank you Abbie!

Abbie has gone out of her way to offer support and to find answers when it has been really difficult. She has been easy to contact and provides responses really quickly. She offers to communicate on behalf of you and helps to provide quick resolutions. Thank you Abbie!

24 juni 2026
Omdöme utan inbjudan
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Svar från John Shepherd Estate Agents

Thank you for taking the time to share your review. We are delighted to hear about your positive experience of working with Abbie and that we have been able to support you and provide answers quickly. Thank you again and we look forward to continuing to support you moving forward.

Betygsatt 5 av 5 stjärnor

Gita Patel: a brilliant Property Manager

I have been a landlord for many years with properties managed by Gita Patel in your Birmingham office, and I want to pass on my praise and thanks to Gita for continued brilliant support and service.
She has always been conscientious, professional and timely in dealing with all aspects of property management. Her handling of all aspects including; tenants, property maintenance, rent reviews, changes to legislation and emergencies /repairs has been brilliant. She is able to deal smoothly with issues, source quality tradespeople at reasonable rates and deal with emergencies with calm and assurance.
Thank you, it has been a reassuring and a pleasure to have you on the team and know that you will deal with everything I have needed over the years. You truly are an asset to the Birmingham office.

24 juni 2026
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Svar från John Shepherd Estate Agents

Thank you Ben for your review and for your kind words about Gita's professional support. We are delighted to hear that her reliable guidance and local expertise have made your experience positive. Our team strives to communicate openly and provide tailored assistance to all our landlords. We appreciate your trust in us and look forward to continuing our partnership.

Betygsatt 5 av 5 stjärnor

I've been using John Shepherd for 6…

I've been using John Shepherd for 6 years, and they have always been professional and genuine; & Alisha Donaldson is a fantastic help.

24 juni 2026
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Svar från John Shepherd Estate Agents

Thank you for sharing your review. We are so pleased to hear of your positive experience, especially working with Alisha. We really appreciate your trust over the years and look forward to continuing our relationship.

Betygsatt 5 av 5 stjärnor

Kelvin Zakeyo helped me to clarify my…

Kelvin Zakeyo helped me to clarify my doubts very calm and cool. Conversation with him is damn good. Thanks

23 juni 2026
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Svar från John Shepherd Estate Agents

Thank you Mohammad for taking the time to share your review. We are so pleased to hear that Kelvin provided calm and helpful support. If you have any further questions, please feel free to reach out to us.

Betygsatt 5 av 5 stjärnor

Gita-Patel

Gita Patel has been amazing since I moved into the property 4years ago
She is very proactive, responds to concerns quickly
Anytime i have an issue with the property and she is contacted, it is fixed in a quick time

23 juni 2026
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Svar från John Shepherd Estate Agents

Thank you for your wonderful feedback and sharing your kind words. We are so pleased to hear about your positive experience of working with Gita and the prompt resolution of your property concerns. We are always here to help!

Betygsatt 5 av 5 stjärnor

Thank you Miss Lara Soars-White

I want to express my gratitude to Miss Lara Soar-White, Head of Region of John Shepherd. She is very helpful to solve the outstanding energy bills due from the tenant of my apartment. Great job 👍🏻

23 juni 2026
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Svar från John Shepherd Estate Agents

Thank you for your review - We really appreciate your kind words and positive feedback about Birmingham especially Lara. Thank you again and we look forward to supporting you again in the future.

Betygsatt 5 av 5 stjärnor

Excellent property management and customer care

I continue to have an excellent support from John Shepherd, Birmingham in managing my property. Right from the time the management of the property moved from Centrick a few years ago, they have been very professional and prompt. All queries are replied to immediately and there is always someone who takes responsibility to resolve any issue. This is not easy to find in companies these days.

They have always found tenants quickly, the rental negotiated is good and the flat is inspected regularly. They regulary communicate any changes in laws and advice about compliance. They recently managed the council inspection professionally and identified any checks necessary. A special mention to Alisha Donaldson, my Property Manager, for the excellent management of the council inspection and review. Alisha has always been proactive in managing the property and resolving any issues, keeping my time spent on managing the property very minimal. Big thanks to Alisha.

I would very happily recommend John Shepherd to anyone looking to rent their property and tenants who are looking for a good property.

17 juni 2026
Omdöme utan inbjudan
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Svar från John Shepherd Estate Agents

Thank you so much for your lovely review. We are so pleased to read your wonderful feedback regarding our team in Birmingham, including your property manager Alisha.

It's truly wonderful to know that our team has consistently provided professional and prompt support, ensuring your property is well-managed.

We are especially happy to hear about the excellent work done with the council inspection and how proactive our team has been in ensuring this was resolved in good time. We appreciate you recommending our services and look forward to supporting you again in the future.

Betygsatt 5 av 5 stjärnor

Tenill who works at the four oaks…

Tenill who works at the four oaks office has been amazing every time I have needed help and advice she's proven to be super helpful and efficient, always keen to speak with you. She is a credit to your team, many thanks for the help over the last month's especially. Cheers Mel Evason.

22 juni 2026
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Svar från John Shepherd Estate Agents

Thank you for sharing your positive experience. We are delighted to hear that Tenille provided such helpful and efficient support. We truly appreciate your kind words and value your feedback. Thank you again and we are here to support you should you require our assistance in the future.

Betygsatt 5 av 5 stjärnor

Excellent service from the team

Excellent service from the team. Gita has been so helpful and she response promptly. Awesome property manager.

22 juni 2026
Omdöme utan inbjudan
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Svar från John Shepherd Estate Agents

Thank you for your kind words! We are delighted to hear that Gita has been able to provide you with excellent service. We appreciate you taking the time to share your review and look forward to supporting you again in the future.

Betygsatt 5 av 5 stjärnor

Very professional experience

Very professional experience, Lara Soars has been particularly helpful and always responds quickly to anything we need. Great service thank you!

22 juni 2026
Omdöme utan inbjudan
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Svar från John Shepherd Estate Agents

Thank you for your lovely review. We are so pleased to hear of the great service you received from Lara! Thank you again!

Betygsatt 5 av 5 stjärnor

Abbie Clark

I don't normally leave reviews, but after speaking with Abbie Clark I wanted to give a quick shout-out. Although our interaction was fairly brief, Abbie Clark was friendly, professional, and easy to talk to. Communication was clear and helpful throughout, and it left a positive impression!

22 juni 2026
Omdöme utan inbjudan
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Svar från John Shepherd Estate Agents

Thank you so much for sharing your lovely review. We are so pleased to hear that Abbie was super helpful, friendly and professional during your conversation. Thank you for sharing your feedback and we look forward to supporting you again in the future.

Betygsatt 5 av 5 stjärnor

Alisha Donaldson has been really…

Alisha Donaldson has been really helpful regarding flexibility with my tenancy, she was good with communication, and made me feel heard.

22 juni 2026
Omdöme utan inbjudan
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Svar från John Shepherd Estate Agents

Thank you for taking the time to share your review - we are so glad to hear you felt supported and had a positive experience working with us. We look forward to supporting you again in the future.

Betygsatt 5 av 5 stjärnor

Great experience due to the fantastic people involved

We have a number is residential properties that are looked after by John Shepherd, and they have done so for several years. We can honestly say that the team has been fantastic, especially Gita Patel. She has made being a landlord a pleasure. She looks after our interests and is fully aware that this only works if the tenants' interests are looked after. If there were a course in property management I would love for her to give it. It would be practical, relevant, and properly professional. Kudos to her and to John Shepherd.

22 juni 2026
Omdöme utan inbjudan
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Svar från John Shepherd Estate Agents

Thank you for your lovely review. We truly appreciate you sharing your positive experience with us. We are delighted to hear that our team specifically Gita has consistently provided fantastic service for your residential properties over the years. We value your kind words and look forward to continuing to supporting you and assisting you in the future.

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