I just purchased the Joby Range Pod Smart tripod and it's pretty amazing. Only trouble I find is when using the phone mounting bracket it's relatively easy to mount the phone but removing the phone se... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Livraison ultra rapide.En ile de France , on peut être livré le jour même si on commande avant 11h. Je passe commande au moins 1 fois par semaine pour les courses de quotidienne, 3C,meubles etc....... Se mer
Leider funktioniert die Verbindung nicht immer. Aus mir noch unerklärlichen Gründen kann plötzlich - mitten im Shooting - keine Verbindung zwischen den Geräten mehr hergestellt werden, obwohl sie neb... Se mer
Företaget har svarat
Ich bin mit den Produkten von JOBY sehr zufrieden. Und wenn ich mal eine Beratung benötige oder eine Frage habe, wird die Supportanfrage via JOBY-Website sehr zügig und nett beantwortet. Ich fühle mic... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Find your smartphone GorillaPods, GoPro®/action video mounts, flexible tripods, camera accessories and more. Everything you need in one place.
Kontaktuppgifter
Via Valsugana, 100, 36022, Cassola (VI), Italien
- joby.com
4,3
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från JOBY
Dear Customer,
We're thrilled to hear you're enjoying our product and using it every day! We appreciate you taking the time to share your positive experience. We hope you continue to enjoy using it! Thank you again for your wonderful review. We truly value your support.
Best regards,
Joby Team
Svar från JOBY
Sehr geehrter Klaus,
vielen Dank für Ihre tolle Bewertung! Wir wünsche Ihnen viel Spaß mit unserem GripTight™ ONE GP Stativ.
Wir würden uns freuen, von Ihnen bald wiederzuhören.
MIt freundlichen Grüßen
Joby Team
Good Experience
They delivered the correct item in good time - even in the run-up to Christmas.
21 december 2024
Svar från JOBY
Dear Elizabeth,
We're thrilled you received your item promptly, especially during the busy Christmas season! We appreciate you taking the time to share your positive experience. Thank you again for your kind words.
Best regards,
Joby Team
Joby on time
The product got here on time as it was a Christmas gift for my son-in-law which he liked.
12 december 2024
Svar från JOBY
Dear Adrian,
We're so glad to hear that the product arrived on time and that your son-in-law enjoyed his gift! We appreciate you taking the time to share your positive experience.
Thanks a lot and best regards,
Joby Team
Svar från JOBY
Sehr geehrte Damen und Herren,
vielen Dank für die tolle Bewertung! Unser Produkt GripTight™ GorillaPod® PRO Stativ ist wirklich toll!
Mit freundlichen Grüßen
Joby Team
One of the best
This micro stand is well made, very compact, adjusts to any phone, and easily transportable.
I just love it!
30 november 2024
Svar från JOBY
Dear Curry,
We're thrilled to hear you're enjoying the micro stand! It sounds like you've found it to be a perfect fit for your needs. We appreciate your kind words and are happy to know you're satisfied with your purchase.
Regards,
Joby Team
Svar från JOBY
Sehr geehrter Herr Heusel,
vielen Dank für Ihre Bewertung. Es ist für uns ein Vergnügen, dass Sie mit unserem Produkt Schnellwechselplatte für den GorillaPod® 3K zufrieden sind.
Wir bedanken uns bei Ihnen!
Mit freundlichen Grüßen
Joby Team
Shady business practices, and terrible customer service
I purchased two camera accessories that required Joby's in-house app to operate. This app did not function at all (and upon further investigation, hasn't for years).
It took almost three weeks for them to respond to my queries, and when they did they offered no solution.
I find it shocking that they are willing to sell a product, knowing full well that does not, and can not function.
21 november 2024
Svar från JOBY
Thank you for taking the time to leave us a review.
We are sorry to hear you are unhappy with the service and product you have received; we value your feedback and want to ensure all our customers receive a great service.
We will reach out to you directly via email and resolve this issue for you. Kind regards, UK Customer Service
Hammer Produktqualität
21 november 2024
Svar från JOBY
Sehr geehrter Max,
vielen Dank für die tolle Bewertung! Wir wünschen Ihnen viel Spaß mit unseren Joby Produkte!
Mit freundlichen Grüßen
Joby Team
Left feeling disappointed …
Left feeling disappointed after losing the foot stud from my monopod. I contacted Joby to enquire about a replacement, which is shown as a component part on their website only to be told that it is not available? My monopod was bought second hand and I was more than happy to pay for the part but .... not available. Why show it as a part then?
This is second Joby item and I really like them both but the support? Not so much. Real shame.
14 november 2024
Svar från JOBY
Dear Brian,
thanks a lot for your review and please accept our apologies for the inconveniences.
We understand your frustration with the unavailability of the foot stud for your monopod; we will get back to you as soon as possible to clarify the situation.
Thanks again and best regards,
Joby Team
Responsive Care and Support
I had a bad experience to begin with and gave Joby one star together with describing the experience on Truspilot. I also lodged a complaint with Joby. To my surprise and satisfaction Joby responded promptly and addressed my complaint in a manner that demonstrated good customer care and understanding. As a reciprocal and fair response I feel obliged to revalue my experience favourably.
22 november 2024
Omdöme utan inbjudan
Svar från JOBY
Dear Customer,
Thank you for taking the time to leave us a review.
We are sorry to hear you are unhappy with the service you have received; we value your feedback and want to ensure all our customers receive a great service.
I can see that we have already reached out to you from the UK office and can see your reply, I will message you back shortly from that email
Thank you
Sarah UK customer service
Svar från JOBY
Dear John,
thank you so much for your review; we are thrilled to hear that.
If you need further assistance, please do not hesitate to contact us.
Thanks a lot and best regards,
Joby Team
Great team!
Helpful, friendly and went above and beyond to help me with my query. Love JOBI!
18 september 2024
Svar från JOBY
Dear Dan,
We are so happy to hear that you had a positive experience with our team. We strive to provide excellent customer service and appreciate your kind words.
We would be delighted to hear again from you soon.
Best regards,
Joby Team
Les produits très chouette et utile
Les produits très chouette et utile !
Le garantie et le service client très vite, très efficace.
Je recommande beaucoup
6 oktober 2024
Omdöme utan inbjudan
Svar från JOBY
Bonjour,
Merci beaucoup pour votre avis positif. Nous sommes heureux d’apprendre que vous avez apprécié notre produit JB01770-BWW et que vous êtes satisfait de notre service client. Votre satisfaction est notre priorité. Nous espérons pouvoir vous servir à nouveau dans le futur!
Cordialement,
Joby team
toller kundenservice!
8 oktober 2024
Omdöme utan inbjudan
Svar från JOBY
Sehr geehrter Herr Markus,
vielen Dank für Ihre freundliche Bewertung. Wir freuen uns sehr, dass unser Service Ihren Erwartungen entsprochen hat.
Wir bedanken uns noch einmal bei Ihnen.
Mit freundlichen Grüßen
Joby Team
Die Seite ist übersichtlich und gut…
Die Seite ist übersichtlich und gut nach Themen gegliedert. Ich habe den benötigten Artikel schnell finden und ordern können.
15 september 2024
Svar från JOBY
Sehr geehrte Damen und Herren,
vielen Dank für Ihre Bewertung; wir schätzen Ihre Meinung sehr.
Wir wünschen Ihnen viel Spaß mit Ihren Joby Produkten und würden uns freuen, von Ihnen bald wiederzuhören.
Mit freundlichen Grüßen
Joby Team
Sehr schneller und unkomplizierter…
Sehr schneller und unkomplizierter Versand. Sehr gerne wieder!
4 september 2024
Svar från JOBY
Guten tag Detlev,
Vielen Dank für Ihre positive Bewertung! Wir freuen uns, dass Sie mit dem schnellen und unkomplizierten Versand des Produkts JB01389-BWW zufrieden sind. Wir freuen uns auf Ihre nächste Bestellung.
Mit freundlichen Grüßen
Joby Team
Great products, shop needs work
Great products, with good scope for customisation the price point is higher but the quality of the products are good.
The online shop is a little clunky however, I found the system would not recognise the house name, and would not allow for me to enter this in manually, I had to make a workaround with the company name field to make it work. The confirmation emails were not very clear with differences in the address information and all emails were addressed to the recipiant and not the buyer. But after contact with customer service this was made clear thst the email didnt have the full address label that was being attached. This needs to be improved, but i was quite happy with the service I recieved.
24 augusti 2024
Svar från JOBY
Dear Dale,
Thank you for your feedback! We’re glad you appreciated the quality and customization options of our products. We apologize for the issues you encountered with our online shop and confirmation emails. We’re working on improving these aspects and your opinion is very helpful for us.
Regards,
Joby Team
I ordered the product I wanted and it…
I ordered the product I wanted and it was delivered
17 augusti 2024
Svar från JOBY
Dear Peter,
Thank you for your feedback! We’re glad to hear that you received the product you wanted.
If there’s anything else we can assist you with or if you have any further comments, please don’t hesitate to let us know here:
https://joby.com/uk-en/contact-us/
We appreciate your business and look forward to serving you again!
JOBY Team
Quick Delivery
Was very satisfied to know, from the time I ordered to the time receiving my item, delivery was extremely fast.
10 augusti 2024
Svar från JOBY
Dear Darrell,
thanks a lot for taking your time to leave us a review. We are happy to hear that you had a smooth experience of purchase.
Kind regards,
Joby Team
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