The customer service is very good both over the phone and email. Works orders and queries are responded to promptly. If there are any issues, they report back immediately. Their reports are easy to... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had equipment installed from JLA in November last year and from Installation through to customer services and everything in-between, I cant fault them. This morning I've been dealing with Maia with... Se mer
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Very friendly staff Great communication Although problem not solved he has ensured he will return with another team member as it is a two man job
Företaget har svarat
Maisie was fantastic, made sure she got everything right, repeating back to me to make sure had correct info., staying on line to make sure i got email and talking me through customer portal. Thank y... Se mer
Företaget har svarat
Företagsinformation
- Leverantör av myntopererad tvättmaskinsutrustning
- Vitvaror och hushållsapparater
- Elverkstad
- Butik med elektroniska reservdelar och komponenter
- Elektronikbutik
Skrivet av företaget
JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen. Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.
Skrivet av företaget
Kontaktuppgifter
Meadowcroft Lane, HX6 4AJ, Ripponden, Storbritannien
- 0800 048 4187
- enquiries@jla.com
- jla.com
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Engineers are always helpful and…
Engineers are always helpful and knowledgeable and willing to work around everything else that goes on.
15 maj 2026
Svar från JLA
Good afternoon Sophie,
Thank you so much for your lovely 5‑star review. I will make sure that Argyroula and his manager see this amazing feedback.
Kind regards,
Ella
Svar från JLA
Good afternoon Elizabeth,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Svar från JLA
Good afternoon Stephanie,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Lovely and helpful.
14 maj 2026
Svar från JLA
Good afternoon Alastair,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Polite & professional assistance
Polite & professional assistance, dealt in a timely fashion.
18 maj 2026
Svar från JLA
Good afternoon Trisha,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Svar från JLA
Good afternoon Elizabeth,
Thank you so much for your lovely 5‑star review. I will make sure that Phoebe and her manager see this fantastic feedback.
Kind regards,
Ella
Svar från JLA
Good morning,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Svar från JLA
Good morning Peter,
Thank you so much for your lovely 5‑star review. I will make sure that Ariz and his manager see this amazing feedback.
Kind regards,
Ella
Svar från JLA
Good morning Mazhar,
Thank you so much for your lovely 5‑star review. I will make sure that Furqan and his manager see this fantastic feedback.
Kind regards,
Ella
A big thank you to Catherine from JLA…
A big thank you to Catherine from JLA for all of her help and support recently. She has been professional, approachable, and very responsive throughout, always happy to assist when needed.
Her communication has been great and she has been really helpful during a busy and challenging time. It has been appreciated by both myself wider.
15 maj 2026
Svar från JLA
Good morning Helena,
Thank you so much for taking the time to leave such a wonderful 5‑star review. I will make sure Catherine and her manager receive your kind feedback.
Kind regards,
Ella
just booked a service call for main…
just booked a service call for main washer in the laundry and the staff member who took the call was very profesional
15 maj 2026
Svar från JLA
Good morning Marc,
Thank you so much for your lovely 5‑star review. I will make sure that Morgan and her manager see this amazing feedback.
Kind regards,
Ella
Svar från JLA
Good morning Darren,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your review.
Kind regards,
Ella
Svar från JLA
Good morning Greg,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Chris the smiley engineer!
Chris the engineer that attends site regularly, is always, smiling, so even if i'm having a bad day, cheers me up!
He always explains what needs to be done, and then why, which is a great learning tool for me also.
Great to have a conversation with, polite and courteous.
To the point, when we have any issues, i ask for Chris to attend, as the job gets completed with ease.
15 maj 2026
Omdöme utan inbjudan
Svar från JLA
Good morning Hayley,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
I have a breakdown and it has been…
I have a breakdown and it has been sorted for an engineer to visit the Park tomorrow .
What more can i ask for.
Very happy
14 maj 2026
Svar från JLA
Good morning Liesl,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
The person on the other side was very…
The person on the other side was very polite and professional.
14 maj 2026
Svar från JLA
Good morning Tahir,
Thank you so much for your lovely 5‑star review. I will make sure that Sully and his manager see this fantastic feedback.
Kind regards,
Ella
Friendly and helpful
The lady was very friendly and efficient when booking a repair. She seemed to understand the problem and booked an engineer to call out within 48 hours
14 maj 2026
Svar från JLA
Good morning Susan,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Control access
Once again, Mark Hudson from Jla as attended rowing Park care home and as to his usual professional polite service he immediately after tests found the problem and resolved it in his usual professional manner. I would highly recommend Mark for any works to be carried out especially with Control access units.
14 maj 2026
Omdöme utan inbjudan
Svar från JLA
Good morning Chris,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Svar från JLA
Good afternoon Leonardo,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
really helpful great customer service
14 maj 2026
Svar från JLA
Good afternoon Lisa,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.