I was confused on how to renew my prescription and Alvin Cadiz was extremely helpful. He directed me to where I needed to go but even then I was having difficulties. Alvin handled everything and gave... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I reached out with an issue with an order, I didn't get alot of push back or talking around the issue, Rosette just handled it, and it was a breath of fresh air. Huge points for fantastic customer ser... Se mer
Företaget har svarat
This is the 2nd time I’ve received assistance from Don Gavino. Don has consistently provided excellent customer service and provided answers and solutions each time. I had a prescription mix up becaus... Se mer
Företaget har svarat
I received help from Rain through support and Rain helped answer all of my questions regarding contacting my provider, response times, and information regarding my dosages. Rain responded to me very q... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.
Kontaktuppgifter
111 NE 1st Street 8th Floor #8564, 33132, Miami, USA
- 866-464-8989
- support@ivyrx.com
- ivyrx.com
4,6
Utmärkt
5 tn omdömen
Har besvarat 77 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
17 april 2026
Svar från Ivy Rx
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our customer service. Providing reliable, supportive care while prioritizing Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and are always here if you need anything.
Easy to use app
Easy to use app, helpful notes from the team, I like tracking my progress also
24 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your wonderful feedback! We’re so glad to hear that you’re enjoying the app and finding the team’s notes helpful. It’s great that tracking your progress has been a positive part of your experience as well. Providing clear guidance and supportive care while prioritizing Transparency, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and are always here if you need anything.
Wonderful experience thus far
Wonderful experience thus far! Easy instructions to follow, heading into my second month with IvyRx and already lost 10 pounds.
24 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for sharing your experience! We’re thrilled to hear that everything has been easy to follow and that you’re already seeing great progress in your second month. That’s an amazing milestone, and we’re so glad to be part of your journey. Providing clear guidance and supportive care while prioritizing Transparency, Understanding, Safety, and Trustworthiness is always our goal. We’re excited to continue supporting you and are always here if you need anything.
Svar från Ivy Rx
Thank you so much for your kind words! We’re thrilled to hear you had an excellent experience with our customer service. Providing reliable support while prioritizing Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and are always here if you need anything.
Great response and service.
Rosette took care of my issue she and responded on my email right away . It’s a big deal for me when I needed a quick respond which is the Ivy Rx team have been doing excelente job.
22 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your thoughtful feedback! We’re so glad to hear that Rosette was able to take care of your concern and respond to your email right away. We completely understand how important quick communication is, and it’s wonderful to know the team has been consistently delivering for you. Providing timely, dependable support while prioritizing Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your kind words and are always here if you need anything.
Great customer service.
Great customer service. Aljohn was very friendly and quick to respond.
22 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your kind feedback! We’re so glad to hear that Aljohn provided friendly and prompt support throughout your experience. Delivering helpful, timely care while maintaining Responsiveness, Understanding, and Trustworthiness is what we strive for every day. We truly appreciate your support and are always here if you need anything.
Jerlyn was very helpful and tended to…
Jerlyn was very helpful and tended to my needs in a timely manner! Very satisfied!
23 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your wonderful feedback! We’re thrilled to hear that Jerlyn was able to assist you and take care of your needs in such a timely manner. It’s great to know you felt supported and satisfied with your experience. Providing attentive, efficient care while prioritizing Responsiveness, Understanding, and Trustworthiness is always our goal. We’re always here if you need anything.
Prompt and awesome service!!
23 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your kind words! We’re thrilled to hear you had a prompt and awesome experience with the team. Providing quick, reliable support while maintaining Responsiveness and Trustworthiness is always our goal. We truly appreciate your support and are always here if you need anything.
Quick and painless!
23 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your feedback! We’re glad to hear your experience was quick and painless. Providing a smooth and efficient process reflects our commitment to Responsiveness and Transparency, and we’re happy everything went seamlessly for you. We truly appreciate your trust and are always here if you need anything.
Svar från Ivy Rx
Thank you so much for your feedback! We’re glad to hear your issue was resolved quickly and that you had a great experience. Providing timely support reflects our commitment to Responsiveness, and ensuring smooth resolutions speaks to our Trustworthiness. We truly appreciate your trust and are always here if you need anything.
Rosette was patient and courteous.
Rosette was patient and courteous.
23 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your feedback! We’re glad to hear that Rosette was patient and courteous throughout your experience. Her approach truly reflects our commitment to Understanding and Trustworthiness, and we’re happy she made you feel supported. We appreciate your trust and are always here if you need anything.
Rosette is the best!
Rosette is kind, very responsive and insightful on helping the patient at hand. I hope I get her every time!
23 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your kind feedback! We’re thrilled to hear that Rosette was able to provide such responsive and insightful support. Her dedication truly reflects our commitment to Responsiveness and Understanding, and it’s wonderful to know she made such a positive impact on your experience. We’ll be sure to share your kind words with her. Your trust means a lot to us, and we’re always here if you need anything.
Very nnice amd helpful
21 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your feedback! We’re glad to hear that you found the team very nice and helpful. Providing supportive and friendly care reflects our commitment to Understanding and Trustworthiness, and it means a lot to know you had a positive experience. We truly appreciate your trust and are always here if you need anything.
Customer service was great
Customer service was great, resolution was quickly rectified. Weight loss meds including B-12 was effective!
15 april 2026
Svar från Ivy Rx
Thank you so much for your feedback! We’re glad to hear that you had a great experience with customer service and that your concern was resolved quickly. Providing timely support reflects our commitment to Responsiveness and Understanding, and it’s wonderful to know the weight loss medication along with B-12 has been effective for you. Your experience means a lot to the team, and we truly appreciate your trust in us. We’re always here if you need anything.
Wonderful
Wonderful, fast customer service! Love that I can reach out and know someone is getting back to me. Everyone has been so helpful and knowledgeable!
23 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience with the team and that you feel supported every time you reach out. Providing fast, reliable communication reflects our commitment to Responsiveness, and it means a lot to know the team’s helpful and knowledgeable approach made a difference. Your trust truly speaks to the Trustworthiness we strive to build with every interaction. We appreciate you and are always here if you need anything.
1 month review
Taking semaglutide for a month now, so far no change in weight or ‘food noise’. Previously have taken a GLP-1 a couple of years ago and saw far better results at this point in time of the program, not sure if it’s the lower dosage since provided semaglutide is a combination of B12 since I’m not actually taking a full .25 of semaglutide. I’ll continue with the program and hopefully start seeing results. Worth the mention, I do workout regularly and ensure I’m eating nourishing healthy foods.
22 april 2026
Svar från Ivy Rx
Hi Christina,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.
Our team would like the opportunity to review your concerns and assist further. Please feel free to reach out to us directly at support@ivyrx.com
or by phone at +1 866 464 8979, and we’ll be happy to help.
We value your feedback and look forward to connecting with you to work toward a resolution.
I ordered a 3 month supply 3 times and…
I ordered a 3 month supply 3 times and only received a one month each time
31 maj 2025
Svar från Ivy Rx
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.
Our team would like the opportunity to review your concerns and assist further. Please feel free to reach out to us directly at support@ivyrx.com
or by phone at +1 866 464 8979, and we’ll be happy to help.
We value your feedback and look forward to connecting with you to work toward a resolution.
Satisfied customer
Each step was so easy to follow from the sign up to the delivery. I would recommend this site to others.
15 april 2026
Svar från Ivy Rx
Thank you so much for your kind feedback! We’re so glad to hear that each step, from sign up to delivery, was easy to follow and smooth. Providing a simple and seamless experience reflects our commitment to Transparency and Responsiveness, and it means a lot to know that came through in your experience. Your recommendation truly speaks to the Trustworthiness we aim to build with every patient. We appreciate your support and are always here if you need anything.
So efficient and helpful.happy with…
So efficient and helpful.happy with this company very fast
21 april 2026
Svar från Ivy Rx
I'm so glad to hear that! We aim to be as transparent and responsive as possible to make sure you feel supported and understood. Ensuring your experience is safe and straightforward is our top priority, and knowing we’ve earned your trustworthiness means a lot. Is there anything else I can assist you with today?
Jerel is the best part of IvyRx
Jerel is the best part of dealing with IvyRx. He is on the customer service team. He actually gets things done. He has kept me calm through many screw ups with this company. Jerel would be an asset to any company that he works for.
Jerel has been there to fix way too many issues that I have had with IvyRx. In December, they never shipped my meds. Got them in mid-January…because Jerel got involved. Jerel has run point with billing issues.
Someone should give Jerel a Superman cape
I gave 3 stars because I couldn’t break it up into stars for the company and stars for Jerel. So I went in the middle.
H
22 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.
Our team would like the opportunity to review your concerns and assist further. Please feel free to reach out to us directly at support@ivyrx.com
or by phone at +1 866 464 8979, and we’ll be happy to help.
We value your feedback and look forward to connecting with you to work toward a resolution.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.