I was confused on how to renew my prescription and Alvin Cadiz was extremely helpful. He directed me to where I needed to go but even then I was having difficulties. Alvin handled everything and gave... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I reached out with an issue with an order, I didn't get alot of push back or talking around the issue, Rosette just handled it, and it was a breath of fresh air. Huge points for fantastic customer ser... Se mer
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This is the 2nd time I’ve received assistance from Don Gavino. Don has consistently provided excellent customer service and provided answers and solutions each time. I had a prescription mix up becaus... Se mer
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My questions are always answered in a very timely manner. Ivy Rx can be relied on to help their clients along their journey. Sometimes I’m amazed at how fast the support team replies to my questions.... Se mer
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Företagsinformation
Skrivet av företaget
At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.
Kontaktuppgifter
111 NE 1st Street 8th Floor #8564, 33132, Miami, USA
- 866-464-8989
- support@ivyrx.com
- ivyrx.com
4,6
Utmärkt
5 tn omdömen
Har besvarat 77 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wonderful
Wonderful, fast customer service! Love that I can reach out and know someone is getting back to me. Everyone has been so helpful and knowledgeable!
23 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience with the team and that you feel supported every time you reach out. Providing fast, reliable communication reflects our commitment to Responsiveness, and it means a lot to know the team’s helpful and knowledgeable approach made a difference. Your trust truly speaks to the Trustworthiness we strive to build with every interaction. We appreciate you and are always here if you need anything.
1 month review
Taking semaglutide for a month now, so far no change in weight or ‘food noise’. Previously have taken a GLP-1 a couple of years ago and saw far better results at this point in time of the program, not sure if it’s the lower dosage since provided semaglutide is a combination of B12 since I’m not actually taking a full .25 of semaglutide. I’ll continue with the program and hopefully start seeing results. Worth the mention, I do workout regularly and ensure I’m eating nourishing healthy foods.
22 april 2026
Svar från Ivy Rx
Hi Christina,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.
Our team would like the opportunity to review your concerns and assist further. Please feel free to reach out to us directly at support@ivyrx.com
or by phone at +1 866 464 8979, and we’ll be happy to help.
We value your feedback and look forward to connecting with you to work toward a resolution.
I ordered a 3 month supply 3 times and…
I ordered a 3 month supply 3 times and only received a one month each time
31 maj 2025
Svar från Ivy Rx
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.
Our team would like the opportunity to review your concerns and assist further. Please feel free to reach out to us directly at support@ivyrx.com
or by phone at +1 866 464 8979, and we’ll be happy to help.
We value your feedback and look forward to connecting with you to work toward a resolution.
Satisfied customer
Each step was so easy to follow from the sign up to the delivery. I would recommend this site to others.
15 april 2026
Svar från Ivy Rx
Thank you so much for your kind feedback! We’re so glad to hear that each step, from sign up to delivery, was easy to follow and smooth. Providing a simple and seamless experience reflects our commitment to Transparency and Responsiveness, and it means a lot to know that came through in your experience. Your recommendation truly speaks to the Trustworthiness we aim to build with every patient. We appreciate your support and are always here if you need anything.
So efficient and helpful.happy with…
So efficient and helpful.happy with this company very fast
21 april 2026
Svar från Ivy Rx
I'm so glad to hear that! We aim to be as transparent and responsive as possible to make sure you feel supported and understood. Ensuring your experience is safe and straightforward is our top priority, and knowing we’ve earned your trustworthiness means a lot. Is there anything else I can assist you with today?
Jerel is the best part of IvyRx
Jerel is the best part of dealing with IvyRx. He is on the customer service team. He actually gets things done. He has kept me calm through many screw ups with this company. Jerel would be an asset to any company that he works for.
Jerel has been there to fix way too many issues that I have had with IvyRx. In December, they never shipped my meds. Got them in mid-January…because Jerel got involved. Jerel has run point with billing issues.
Someone should give Jerel a Superman cape
I gave 3 stars because I couldn’t break it up into stars for the company and stars for Jerel. So I went in the middle.
H
22 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.
Our team would like the opportunity to review your concerns and assist further. Please feel free to reach out to us directly at support@ivyrx.com
or by phone at +1 866 464 8979, and we’ll be happy to help.
We value your feedback and look forward to connecting with you to work toward a resolution.
Svar från Ivy Rx
Thank you so much for your feedback! We’re glad to hear you had a great experience with the team. Providing reliable and efficient support is always our goal, and we truly appreciate your trust. We’re always here if you need anything.
Great customer service
Great customer service. I was helped by Ericha and it was a quick and simple thing.
22 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your kind feedback! We’re glad to hear you had a great experience and that Ericha was able to assist you quickly and make the process simple. Providing clear, efficient support is something we truly value, and we’re happy that came through. We appreciate your trust and are always here if you need anything.
ARD was a biiiiiiig help and responded…
ARD was a biiiiiiig help and responded quickly.
22 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you for sharing your experience! We’re so glad to hear that ARD was such a big help and responded quickly. Providing prompt and reliable support is incredibly important to us, and it’s great to know that came through in your interaction. We truly appreciate your trust and are always here if you need anything.
JB was really good help explaining and…
JB was really good help explaining and answering my questions quick and very informative as well as professional.
22 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your wonderful feedback! We’re thrilled to hear that JB was able to explain everything clearly and provide quick, informative, and professional support. Delivering responsive and trustworthy service is very important to us, and we’re glad the team could meet your expectations. We truly appreciate your trust, and please feel free to reach out if there’s anything else we can assist you with.
Relieved
Lei was Very quick to respond and answer the questions I had very satisfied
22 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you for sharing your experience! We’re so glad to hear that Lei was able to respond quickly and answer all your questions. Providing responsive and understanding support is very important to us, and it’s great to know you felt satisfied and relieved. We truly appreciate your trust, and the team is always here if you need anything further.
Review
I spoke with Ard and he helped me to change my script. He was very responsive and knowledgeable.
22 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your kind feedback! We’re glad to hear that Ard was able to help you update your script and provide such a responsive and knowledgeable experience. It’s great to know the team was able to support you effectively and make the process smooth. We truly appreciate your trust, and if you need anything else, the team is always here to help.
Svar från Ivy Rx
Thank you so much for your kind feedback! We’re glad to hear the team was able to resolve your issue and provide a smooth experience. Delivering quick and effective support is very important to us, and we truly appreciate your trust. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Svar från Ivy Rx
Thank you so much for your feedback! We’re glad to hear that you had a great customer service experience and that everything was handled easily for you. Making the process smooth and stress free through Responsiveness, Understanding, and Trustworthiness is very important to us. If there’s anything else we can assist you with, the team is always here to help.
Very kind and friendly
RHINARD Very kind and friendly
Fast response and patience
21 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your kind feedback! We’re happy to hear that Rhinard was very kind, friendly, and patient while assisting you, and that you received a fast response. Providing supportive and efficient care through Understanding, Responsiveness, and Trustworthiness is something we truly value. We’ll be sure to share your kind words with Rhinard. If you ever need anything else, the team is always here to help.
Rosette was helpful
Rosette was helpful. It is just never easy to talk this way. I appreciate the help.
22 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you for sharing your experience. We’re glad to hear that Rosette was helpful and able to support you through the process. We understand that communicating this way isn’t always easy, and we truly appreciate your openness and trust. Providing a supportive and responsive experience is very important to us, and we’re here whenever you need assistance.
Svar från Ivy Rx
Thank you so much for your kind words! We’re delighted to hear that you’ve consistently had a great customer service experience. Providing reliable support through Responsiveness, Understanding, and Trustworthiness is something we truly value. If there’s ever anything more we can assist you with, the team is always here to help.
Always the very best service and…
Always the very best service and communication. Thank you!
22 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your kind words! We’re thrilled to hear that you’ve consistently received the very best service and communication. Providing dependable support through strong Responsiveness, Transparency, and Trustworthiness is incredibly important to us. We truly appreciate your trust, and we’re always here if you need anything further.
Every time I have reached out for…
Every time I have reached out for anything whether it's a question about the delivery or medication I always have someone get back with me immediately with information I know is going to be accurate from a company I know I can trust.
21 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your continued trust and for sharing your experience! We’re delighted to hear that every time you reach out, the team is able to provide prompt and accurate support. Delivering consistent Responsiveness, Trustworthiness, and clear communication is something we truly prioritize, and it means a lot to know you feel confident in both the information and the care you receive. If there’s ever anything more we can assist you with, we’re always here to help.
Jerlyn was super responsive and handled…
Jerlyn was super responsive and handled my problem quickly with no need for follow up.
21 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your kind feedback! We’re glad to hear that Jerlyn was able to assist you quickly and resolve your concern without the need for follow up. Providing efficient and seamless support through Responsiveness and Trustworthiness is something we truly value. If there’s anything else you need, the team is always here to help.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.