I was confused on how to renew my prescription and Alvin Cadiz was extremely helpful. He directed me to where I needed to go but even then I was having difficulties. Alvin handled everything and gave... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is the 2nd time I’ve received assistance from Don Gavino. Don has consistently provided excellent customer service and provided answers and solutions each time. I had a prescription mix up becaus... Se mer
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My questions are always answered in a very timely manner. Ivy Rx can be relied on to help their clients along their journey. Sometimes I’m amazed at how fast the support team replies to my questions.... Se mer
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I reached out with an issue with an order, I didn't get alot of push back or talking around the issue, Rosette just handled it, and it was a breath of fresh air. Huge points for fantastic customer ser... Se mer
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Företagsinformation
Skrivet av företaget
At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.
Kontaktuppgifter
111 NE 1st Street 8th Floor #8564, 33132, Miami, USA
- 866-464-8989
- support@ivyrx.com
- ivyrx.com
4,6
Utmärkt
5 tn omdömen
Har besvarat 77 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Don Gavino was a great help
Don Gavino was a great help. I had an issue arise that had me very worried. They resolved my issue very quick and accurate. Thank you all so much!
27 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your kind feedback! We’re so glad to hear that Don Gavino was able to step in and quickly resolve the issue that had you worried. Providing accurate solutions while offering reassurance during stressful moments is a key part of our commitment to Responsiveness, Understanding, and Trustworthiness, and we’re happy the team could deliver that for you. We truly appreciate your support and are always here if you need anything.
It was a quick and easy process to move…
It was a quick and easy process to move my next shipment back one month. JB was awesome! I appreciate the help on this and look forward to getting my script through you guys for many more months until I hit my goal weight!
27 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your wonderful feedback! We’re so glad to hear that the process of moving your shipment was quick and easy, and that JB was able to assist you so effectively. Making adjustments seamless while providing supportive, reliable care is a big part of our commitment to Responsiveness, Understanding, and Trustworthiness, and we’re thrilled this came through in your experience. We’re excited to be part of your journey toward your goal weight and truly appreciate your trust. We’re always here if you need anything.
a few things to know
you are on a auto renewal, when you want to cancel do it asap. the meds come pretty quickly. i had surgery recently on my foot and you have to be off this medication for two weeks prior.
20 april 2026
Svar från Ivy Rx
Thank you for sharing your experience and these helpful insights! We’re glad to hear that your medication arrived quickly and that the process has been smooth overall. We also appreciate you highlighting the importance of managing auto-renewals and timing around procedures, as Transparency and Safety are incredibly important when it comes to treatment planning. Ensuring patients are well-informed and prepared is a top priority for the team. We hope your recovery from surgery is going well, and we’re always here if you need anything.
Svar från Ivy Rx
Thank you so much for your feedback! We’re glad to hear that the team was able to answer your questions and resolve your issues efficiently. Providing clear support and timely solutions is a key part of our commitment to Responsiveness and Trustworthiness, and we’re happy we could deliver that for you. We truly appreciate your support and are always here if you need anything.
This is it. Look no further.
Very informative. Answered every questions, no long wait times. Walked me through the nervousness. Can’t thank you enough!!
26 april 2026
Svar från Ivy Rx
Thank you so much for your amazing feedback! We’re thrilled to hear that the team was able to provide clear, informative guidance, answer all your questions, and support you through any nervousness along the way. Creating a smooth experience with no long wait times while making you feel comfortable and confident is incredibly important to us, and your kind words truly reflect our commitment to Responsiveness, Understanding, and Trustworthiness. We appreciate your trust and are so glad we could be there for you. We’re always here if you need anything.
Jerlyn was quick and attentive I…
Jerlyn was quick and attentive I appreciate their efforts
26 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your kind feedback! We’re glad to hear that Jerlyn was quick and attentive in assisting you. Providing timely and thoughtful support with Responsiveness, Understanding, and Trustworthiness is what we strive for, and it’s great to know Jerlyn delivered that experience. We’ll be sure to share your appreciation with the team. We’re always here if you need anything.
Svar från Ivy Rx
Thank you so much for your kind feedback! We’re glad to hear that you experienced quick responses and helpful support from the team. Providing excellent service with Responsiveness, Understanding, and Trustworthiness is what we aim for every day, and it’s great to know we delivered. We truly appreciate your support and are always here if you need anything.
Don was amazing
Don was amazing, helped me in under 5 minutes and made the process super easy!!!
26 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your amazing feedback! We’re thrilled to hear that Don was able to help you so quickly and make the process feel easy and seamless. Providing fast, efficient support with Responsiveness, Understanding, and Trustworthiness is exactly what we strive for, and it’s great to know Don delivered that experience. We’ll be sure to share your kind words with the team. We’re always here if you need anything.
Helpful and Informative
Rhinard was helpful and Informative. I only gave a 4 star because no one was available when I initially needed help, yesterday. Rhinard was super fast with responding once I saw I had a notification, today. Thanks again!!!
26 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your thoughtful feedback! We’re glad to hear that Rhinard was helpful and informative, and that the team was able to respond quickly once you reconnected today. We also appreciate you sharing your experience about the initial delay, as Transparency and Responsiveness are very important to us, and we’re always working to improve availability when you need support most. Your patience and understanding truly mean a lot, and we’re grateful for your trust. We’re always here if you need anything.
Always prompt and helpful with my…
Always prompt and helpful with my issues.
26 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your kind feedback! We’re glad to hear that the team has consistently been prompt and helpful in addressing your concerns. Providing dependable support with Responsiveness, Understanding, and Trustworthiness is what we strive for every day, and it’s great to know that’s been your experience. We truly appreciate your support and are always here if you need anything.
Jan was very helpful and answered my…
Jan was very helpful and answered my questions
26 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your feedback! We’re glad to hear that Jan was very helpful and took the time to answer your questions. Providing clear, supportive care with Responsiveness, Understanding, and Trustworthiness is what we strive for, and it’s great to know Jan delivered that experience. We’ll be sure to share your kind words with the team. We’re always here if you need anything.
Svar från Ivy Rx
Thank you for your feedback! We’re glad to hear that your issue was resolved quickly and that you received a fast response from the team. Providing efficient support with Responsiveness and Trustworthiness is something we take seriously, and it’s great to know we delivered for you. We’re always here if you need anything.
Signing up with Ivy and receiving…
Signing up with Ivy and receiving service was a seamless process. They provided detailed information and instructions to get me started. Very easy to work with. Thank you.
18 april 2026
Svar från Ivy Rx
Thank you so much for your thoughtful feedback! We’re so glad to hear that your sign up and service experience felt seamless and easy to navigate. Providing clear guidance and detailed information is a big part of ensuring a smooth and safe start, and it’s great to know that came through. Delivering support with Transparency, Understanding, and Trustworthiness is what we aim for every step of the way. We truly appreciate you choosing Ivy Rx and are always here if you need anything.
Jan was awesome
Jan was awesome. I needed to refill my script and she did it so fast!
26 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your kind feedback! We’re thrilled to hear that Jan was able to assist you quickly with your prescription refill and make the process smooth and efficient. Providing fast, reliable support with Responsiveness, Understanding, and Trustworthiness is exactly what we strive for, and it’s great to know Jan delivered that experience. We’ll be sure to share your kind words with the team. We’re always here if you need anything.
This is the 2nd time I’ve received…
This is the 2nd time I’ve received assistance from Don Gavino. Don has consistently provided excellent customer service and provided answers and solutions each time. I had a prescription mix up because I had suspended my account. Don was able to fix the problem immediately both times I’ve needed help.
24 april 2026
Svar från Ivy Rx
Thank you so much for sharing your experience! We’re so glad to hear that Don was able to step in and resolve your prescription mix up quickly, especially after the account suspension. It’s great to know he consistently provided clear solutions and dependable support each time you reached out. Delivering prompt, reliable help with genuine Responsiveness, Understanding, and Trustworthiness is exactly what we strive for, and your feedback truly reinforces that. We’ll be sure to share your kind words with Don and the team. We’re always here if you need anything.
They are always so quick to help and…
They are always so quick to help and any question or problem i have is answered. Today Jan responded quickly to a question I had and was so helpful. Love the service.
26 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your wonderful feedback! We’re so glad to hear that you consistently receive quick and helpful support, and that Jan was able to assist you again so promptly. Providing reliable, timely care is a key part of our commitment to Responsiveness and Trustworthiness, and it means a lot to know you love the service. We’re also happy to ensure every question or concern is met with Understanding and clear guidance. We’re always here if you need anything.
Svar från Ivy Rx
Thank you so much for your feedback! We’re so glad to hear that Jan was very helpful. Providing clear, reliable support and making sure every patient feels taken care of is a big part of how the team delivers Understanding, Responsiveness, and Trustworthiness. We truly appreciate you sharing your experience and we’re always here if you need anything.
Helpful and quick!
Jan was patient and helpful. My questions were answered in just a couple of minutes.
26 april 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you so much for your kind feedback! We’re so glad to hear that Jan was patient, helpful, and able to answer your questions in just a couple of minutes. Providing quick, attentive support while making sure you feel heard is a big part of how the team delivers Responsiveness, Understanding, and Trustworthiness, and it’s great to know you had such a positive experience. We truly appreciate you sharing this and we’re always here if you need anything.
Svar från Ivy Rx
Thank you so much for your feedback! We’re glad to hear that you found the ordering process easy and the shipping fast. The team works hard to make every step simple and efficient, with a strong focus on Responsiveness, Transparency, and Trustworthiness so you know exactly what to expect. We truly appreciate you sharing your experience and we’re always here if you need anything.
I submitted a change for the delivery…
I submitted a change for the delivery date to delay till May. You delivered in April. I just returned home to a box that has been here on my porch for several WEEKS! We left 4/1-4/24. This is why I requested to SKIP the shipment. So you have charged me for a product that has sat out in the heat for 3 & 1/2 Weeks.
I won’t be able to use this.
8 april 2026
Svar från Ivy Rx
Thank you for bringing your feedback to our attention. We are committed to maintaining a high standard of service for all our patients, and we want to ensure your concerns are rectified immediately.
Our team is currently reviewing your account, and a representative will be reaching out to you directly via email to provide a resolution.
If you have any further details you’d like to share in the meantime, please feel free to message us at support@ivyrx.com.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.