Ik was aanvankelijk wat sceptisch over ISLA IDA vanwege enkele negatieve recensies, maar besloot toch een bestelling te plaatsen. Mijn pyriet aura armband werd binnen ongeveer 15 dagen geleverd met ee... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Super tevreden! Op Instagram kwamen de helende armbandjes voorbij, website bezocht, kortingscode kwam voorbij en gelijk twee stuks besteld en betaald. Ontving plots een aantal mail bevestigingen en ve... Se mer
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I was a bit suspicious about this company after reading a few of negative reviews. I did place the order anyway. I ordered pyrite aura bracelet and I got it delivered with courier within around 15 day... Se mer
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Recebi a minha encomenda depois de um longo periodo de espera. Tudo chegou em perfeitas condições e os items são lindos! Devido ao atraso de entrega, entrei em contacto com o apoio ao cliente e fo... Se mer
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Företagsinformation
Skrivet av företaget
ISLA IDA® creates fun and sustainable jewellery that gives back.
Kontaktuppgifter
Nederländerna
- support@islaida.com
- islaidabracelets.com
3,5
Medel
478 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Forget express delivery - rip off
Paid £4.99 for express delivery for a birthday present, still hasn’t turned up 4 days later. Will stick to companies I know and trust in future.
18 augusti 2022
Omdöme utan inbjudan
Svar från ISLA IDA
Hey Jenniyk,
Thank you for taking the time to share your feedback with us and we would like to sincerely apologize for the delay you've experienced with your order.
Please know that we've reached out to you through TrustPilot to request more information about your order so we may continue to help. We've also tried to find an order matching your first name too but I can't seem to find one on our files.
Since you mentioned that you haven't received the package yet, may I please request you to send us an email at support@islaida.com? When you reach out, kindly mention my name, Sophie, and your order number. We hope you give us a chance to make it up to you.
Sophie
Beautiful jewelry
Beautiful jewelry, with nice prices!
Excellent customer support.
18 augusti 2022
Omdöme utan inbjudan
Svar från ISLA IDA
Hi Rita,
We appreciate you taking the time to leave us a positive review! We are glad to hear you are satisfied with your customer service experience. We take great pride in providing an exceptional service. 💕
We hope that you enjoy your Isla Ida items and thank you so much for your support!
Kayla
DO NOT BUY FROM THIS COMPANY!!
DO NOT BUY FROM THIS COMPANY!!! Can I give them less than one star? Can I give this company -5 stars? Please do not buy from these people because they are crooks. They have prepared answers that they copy and paste. I got the same answer with the same text in my email from two different people in the matter of two months that I’ve been waiting for my bracelet. They say that they have a wrong address and giving me the tracking number to follow my package??? Who is crazy here. If they put the wrong address they need to fix the mistake not give me the tracking number so I can track the package that has the wrong address right. If you ordered your package through PayPal you can get your money back. I talk to PayPal and this company is a scam. Please do not buy from them!!! Planting a tree??pft!!! Yeah right!!!!
15 augusti 2022
Omdöme utan inbjudan
Svar från ISLA IDA
Our apologies for your experience. Please know that we conduct our business with the highest integrity and we are dedicated to helping you sort this out. We have emailed you with a resolution regarding your order. You're very much welcome to know more about our Tree Planting mission in partnership with Eden Reforestation Projects, you can find us among the "Sapling Partners" at their website: https://www.edenprojects.org/partners
We're looking forward to hearing from you.
Rare A.
One purchase - one tree planted 💗
I love the advocacy of Isla Ida that's why I purchased a bracelet to show my support. I am very satisfied with my purchase! The quality is nice and I want to buy some for my friends and family as well. More power Isla Ida! 💗
3 augusti 2022
Omdöme utan inbjudan
Svar från ISLA IDA
We're very glad to hear that you're happy with your order! Thank you so much for your support! See you soon!
Rare A.
Goede kwaliteit, betrouwbaar
De website is betrouwbaar, ik heb hier al 4 keer een bestelling geplaatst en ze zijn altijd binnengekomen. Helaas is de verzendtijd vaak wel best lang maar dat is te begrijpen
3 augusti 2022
Omdöme utan inbjudan
Svar från ISLA IDA
Thank you for your purchases and your continous support!
Rare A.
It was delivered very professionally I…
It was delivered very professionally I have no complaints i love my bracelet
2 augusti 2022
Omdöme utan inbjudan
Svar från ISLA IDA
Thanks for letting us know! We're glad to know that you love your bracelet and that you're happy with your experience! We appreciate your support!
Rare A.
First time
This was the first time I bought from Isla, the package took a bit longer than they mention on their website to arrive, but when they arrived I was very happy, the bracelets were really cute
29 juli 2022
Omdöme utan inbjudan
Svar från ISLA IDA
We're so glad to hear that you're happy with your order! Thank you for your support and we hope to see you soon!
Rare
Svar från ISLA IDA
Hi Kaatje,
We really appreciate you helping to share the word about us. We'll definitely look into improving our packaging, thanks for the feedback!
And thank you for being a part of the ISLA IDA Family! We look forward to hearing from you again soon. ❤️
Sophie
Top goed service en snel leveren!!
13 juli 2022
Omdöme utan inbjudan
Svar från ISLA IDA
We're glad to hear that you're happy with your purchase! Thanks for letting us know and for your support! See you again soon!
Rare
Isla Ida
Verzending duurde langer dan…
Verzending duurde langer dan aangegeven, maar de sieraden zijn prima! Mooi en kwalitatief goed!
11 juli 2022
Omdöme utan inbjudan
Svar från ISLA IDA
We're glad to hear that your happy with your order! Thank you for your kinds words and your support, warms our heart!
Rare
Isla Ida
PESSIMO SERVIZIO !!!É passato più di un…
PESSIMO SERVIZIO !!!É passato più di un mese e del mio ordine non ho ancora ricevuto notizia. Lì ho contattati diverse volte ma mi rispondono con email automatiche .
7 juli 2022
Omdöme utan inbjudan
Svar från ISLA IDA
Hello Michelle! I'm so sorry to hear about this. Please reach out to us at https://islaidabracelets.com/pages/faq2021 or through our social media pages and we will help you right away.
Rare A.
Isla Ida
I absolutely love shopping from Isla…
I absolutely love shopping from Isla Ida. 90% of my jewellery collection is just from them. In Isla Ida , not only do I get cute jewellery , I also get to contribute to some amazing causes like anxiety , depression , saving the ocean , trees and the world.
With every purchase , I also get a coupon code which gives me a 20% discount in my next purchase which makes me want to come back and shop from them. It makes shopping all the more exciting and I love it
4 juli 2022
Omdöme utan inbjudan
Svar från ISLA IDA
Seeing your review warms our heart! Thank you so much for all the support, makes us want to do so much more for you and our causes!
All the love,
Rare A.
Amazing support-team!!
Amazing support-team and Beautiful jewelry!
Unfortunately I got my items stolen before delivery and they were SO helpful and considerate about my loss, and they got me a new package and sent it in a matter of days! I will easily come back again, soon!
2 juli 2022
Omdöme utan inbjudan
Svar från ISLA IDA
Hi Elin,
We are happy to hear that you already received your order(s). It means a lot to us that you took your time to share your Isla Ida experience. 🥰 We are doing our best to give the best customer service we can as we always value our clients and care so much about them. ❤️ Take care and hope to see you again! 😘
Keep on spreading the good vibes!! 💚🌲
- Rhea
Mega goede service van Rhea
Mega goede service van Rhea. Ik stuurde iets later op de avond een mailtje, ik had onlangs een Toermalijn armbandje besteld, helaas zat 1 steentje een beetje los. Gevraagd of ze een oplossing hadden. Ik kreeg gelijk diezelfde avond een mailtje terug en er werd diezelfde avond nog een nieuwe armband opgestuurd. Wat een goede service… En niet alleen de service is goed, het armbandje werkt echt!!! Heb daar zoveel baat bij. Rhea you are the best, thank you so much!
1 juli 2022
Omdöme utan inbjudan
Svar från ISLA IDA
Hi Klant,
We're glad to hear you love the service as much as the bracelet! 😍 I will definitely share your feedback with Rhea, she's certainly one of the best we have. Our small but passionate team will continue to work tirelessly to provide you word-class customer experience.
Thanks again for your support and for being part of the ISLA IDA Family! We look forward to hearing from you again soon! ❤️
- Sophie
Customer service is wonderful!
Customer service is wonderful!
And loving the bracelet ❤️
Thank You Isla Ida ☺️
1 juli 2022
Omdöme utan inbjudan
Svar från ISLA IDA
Hi Els,
We greatly appreciate you taking the time to share your recent Isla Ida experience. 🥰 It means a lot to us and rest assured that we will keep on doing our best for our awesome clients like you. 😘 Hope to see you again and keep spreading the good vibes! 💚❤️
- Rhea
Depression Awareness Bracelet
I ordered a few bracelets, one was Depression awareness for me and my comfort person. It helped me so much to stay clean and keep up with the recovery. Whenever I’d look at it, it would remind me that my story is not over, yet. Material is a very good quality and it is comfortable to wear on daily basis. Water sustainability. Love it! And especially because it funds charities around the World.
30 juni 2022
Omdöme utan inbjudan
Svar från ISLA IDA
Hi Sajra,
We greatly appreciate you taking the time to share your recent Isla Ida experience. Your feedback means a lot to us and it makes us realize that our efforts to give the best customer service is paying off. 🥰 Thank you and we are wishing for your full recovery. You are doing great and keep going. Please continue to spread good vibes! Take care and we hope to see you again. 💚❤️
- Rhea
Amazing quality and amazing customer service!
I am really happy and satisfied with my order. All the pieces I ordered are simply gorgeous and I wanted to wear them instantly. The customer service is extremely quick to respond to emails and the kindest I've ever had to deal with. I will definitely buy from them again!
24 juni 2022
Omdöme utan inbjudan
Svar från ISLA IDA
Hi Alessia,
Your review warms our hearts. ❤️ Thank you so much for taking the time to leave us this amazing review and for helping to share the word about us.
Your order makes a huge difference not just to us, but to the charities we support as well. Thank you for being a part of the ISLA IDA Family and we hope to hear from you again soon!
- Sophie
Great
Great, the service is formidable, I will repeat!!!
Thanks for everything!
16 juni 2022
Omdöme utan inbjudan
Svar från ISLA IDA
Hi Mariló,
Thank you for your excellent rating and we really appreciate you helping to share the word about us. ❤️
Your feedback reaffirms our hard work and dedication to providing beautiful pieces of jewelry and excellent service. ❤️Thanks again for being part of a good cause and welcome ISLA IDA Family! Talk soon!
- Sophie
Fast delivery and super quality
Fast delivery and super quality! Absolutely love the ankle bracelet and necklace I got, very stunning! Can’t wait to wear them🥰
15 juni 2022
Omdöme utan inbjudan
Svar från ISLA IDA
Hi Robz,
We are so thankful for knowing that you loved your Isla Ida jewelries! 😍 It means a lot to us that you took the time to share your shopping experience with us. Aside from the beautiful bracelets, don't forget that you planted a tree for every purchase you made. Beautiful you is equivalent to beautiful greener planet as well. 🌳❤️🌍
Again, we greatly appreciate you! Stay awesome and keep on spreading the good vibes. 😘
- Rhea
Everything has been professional from…
Everything has been professional from Isla Ida Team. They responded very quickly and clearly. The two barcelets that i ordered were incredibly beautiful.
Thank you🌺
14 juni 2022
Omdöme utan inbjudan
Svar från ISLA IDA
Hi Delvina,
We want to express our gratitude for giving a beautiful review about your Isla Ida experience. 😍 It is always our happiness to give the best customer service that we can provide to our clients. Means a lot to us that you took the time to share it to everyone. 🥰 We hope to see you again. Keep spreading the good vibes! 💚❤️🌳
- Rhea
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