After paying for expedited shipping, the necklace arrived too late. So I returned the un-opened package and was charged so many crazy fees. 1- app activation (even though we never opened... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Not reccomended, like my dad ordered this for me and after a while they ask for an activation code but they dont give the activation code to you via email, messages and they didn't give it through the... Se mer
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Works really well and is fun to wear since it looks like jewelry. Just a suggestion - I know your target market is young woman but I’m in my 70’s and live alone so that’s why I have one … I think i... Se mer
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Very deceptive advertising. After purchasing the invisible wear necklace I was unable to activate it. When I called the company they explained I had to purchase a $14.99 on month service plan. The pr... Se mer
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Företagsinformation
Skrivet av företaget
They look like everyday accessories but they are actually safety devices. There is a button hidden on the backside. Simply double-click the button to immediately text up-to five people a link to your GPS location and to let them know you need help. You can also enable the free 9-1-1 feature (US only) to connect with 9-1-1 dispatchers.
Kontaktuppgifter
2,5
Dålig
176 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My experience so far has been good
My experience so far has been good. I haven't had any issues with my invisaWear. I also appreciate that how they have you test it every so often to make sure it's still working.
19 oktober 2023
Svar från invisaWear
We're so glad you love it! We hope you are never in an emergency situation. Please do not hesitate to reach out to us at support@invisawear.com if you need anything.
Not Happy!
Not Happy!! Your company is impossible to get in touch with to make a change. I do not want to create any more accounts. I just want to talk to someone in your company.
1 januari 2024
Svar från invisaWear
Hi Callie,
We are sorry to hear you are having trouble. It looks like we have replied back to your email inquiry a couple of times but did not hear back from you. The email may have fallen into your junk/spam folder by accident. Our customer support just sent you another email and left a voicemail asking you to reply back to the email so we can schedule a call with you or give us a call so we can better assist you. We look forward to hearing back from you. Thank you.
Trying to get customer service phone…
Trying to get customer service phone number. Pendent on low battery after 10 months.
29 januari 2024
Svar från invisaWear
Thank you for sending us a message. We have sent a couple of email replies back to you but have not heard back yet. Please go ahead and reply back to our email from support@invisawear.com so we can better assist you. Look forward to hearing back from you.
It’s never online.
29 januari 2024
Svar från invisaWear
We are sorry to hear about the troubles you are experiencing. Our customer support has just sent you an email to see if we can troubleshoot with you and help out. Please keep an eye out for our email from support@invisawear.com. Thank you.
I feel confident going out places where…
I feel confident going out places where I have a data connection and where my phone is within Bluetooth range. I like the friendly service representatives that are available to help should I need them. This device and service has helped me gain independence as a woman. The test feature helps me feel confident that the service is responsive.
5 maj 2023
Svar från invisaWear
We are so happy Invisawear provides you peace of mind and keeps you safe. InvisaWear uses your phone's cellular data or WiFi to send the alert. This can be helpful for situations where cell service is not available to make a phone call.
Purchased this for my daughter after…
Purchased this for my daughter after she was robbed at gunpoint. Makes me sleep easier and she feels safer wearing it everyday.
22 december 2023
Svar från invisaWear
Wow, hopefully she will never need to go through anything like that again! Rest assured, she now has 24/7 help available to her with just 2 clicks of her charm.
Svar från invisaWear
Wonderful news! Thank you for letting us know. We hope you are never in an emergency situation!
Broke on a first fall.
My daughter fell, caught the chain on something and landed on the pendant- it broke. Bothe the chain and the pendant. I don’t know how reliable it would be in an attack if it broke that easily. Not to mention it was $150.
10 januari 2024
Svar från invisaWear
We are very sorry to hear your daughter had a bad fall. Our customer support team has reached out to you in an email to get this issue resolved right away. Please do not hesitate to reach out to us at support@invisawear.com if you need anything else. Thank you.
They did amazing job they so helpful …
They did amazing job they so helpful great experience
11 januari 2024
Svar från invisaWear
What a great way to start off the day by reading your kind note! We appreciate you letting us know. Customer satisfaction is our top priority. We will share this comment with our team. Thank you!
I love my invisawear they are awesome…
I love my invisawear they are awesome if anything happen to me they help me out and there charm is beautiful
3 juli 2023
Svar från invisaWear
Thanks for your kind message! We hope you never have to use your Invisawear but rest assured, help is available to you if needed with just 2 clicks of your charm.
This makes me feel safer going out and…
This makes me feel safer going out and on dates. As a social media influencer I needed to feel safe and this does just that. Not gonna lie I’ve used it 3 times for emergency situations since I got it. It’s a lifesaver.!!
1 januari 2024
Svar från invisaWear
We are happy to hear Invisawear is keeping you safe. Also, knowing a live agent is available to you with just 2 clicks of your charm gives you peace of mind. We do hope you are never in an emergency situation!
Svar från invisaWear
We are thrilled you love your Invisawear. We hope you are never in an emergency situation!
Very impressed with this company
Very impressed with this company. I had a Birdie before but decided to give this company a try, and not only do I love my bracelet but the customer service is unbelievable! They call back right away and have been very helpful with questions.
23 januari 2024
Svar från invisaWear
We are happy to have you as a customer! We appreciate the feedback and will be sure to share this with the team. Rest assured, 24/7 help is available to you with just 2 clicks of your charm. We hope you never need to use it!
Svar från invisaWear
Invisawear is nice and discreet and a great way to protect yourself. We are very happy to hear you love it! We do hope that you are never in an emergency situation.
The App is very easy to use
The App is very easy to use. I have the keychain which is great because I take my keys with me everywhere. I like that it reminds you to test your device periodically and no monthly fees if you don't want to do the ADT partnership.
24 januari 2024
My invisawear device works every time…
My invisawear device works every time that I test it.
24 januari 2024
Svar från invisaWear
Thank you for letting us know. Having an Invisawear gives you peace of mind and keeps you safe. We hope you never need to use it!
Was having trouble connceting my charm…
Was having trouble connceting my charm to my app for my monthy test and they sent me instructions and called to make sure I was able to figure it out and answer any questions I had. Great service!
24 januari 2024
Svar från invisaWear
We are glad we could help. Please do not hesitate to reach out to us if you need anything else. Our customer support team can be reached at support@invisawear.com. Thank you!
I enjoy being independent
I enjoy being independent not having to wait for someone to take me to do daily chores
23 januari 2024
Svar från invisaWear
Thanks for reaching out to us. Yes, we couldn't agree more. Traveling around with an Invisawear device gives you another layer of protection and you know 24/7 help is available to you with just a double click of the charm. Please do not hesitate to reach out to us at support@invisawear.com if you need anything else. We are happy to help!
I feel secure with my Invisawear…
I feel secure with my Invisawear bracelet. It quit working. Didn’t realize that with a new phone I had to do blue tooth again.
Christine called and talked me through connecting. Now I feel confident again.
She was patient and efficient.
I thank you so much.
I gave my physical therapist info about Invisawear. I’m sure she will spread the word to her patients.
Thank you
24 januari 2024
Svar från invisaWear
Hi Bunny,
Thanks for letting us know Christine was able to help you connect your bracelet to your new phone in a timely and efficient manner. Taking the time needed with our customers is very important to us. We really do appreciate you spreading the word about Invisawear. Thank you for being a loyal customer!
Broke after a week
I received my necklace and I work it for about a week before the button part fell out of the cover. I didn't think they'd send me a new one if I asked so I didn't bother and have been trying to keep it glued in myself w clear nail polish and glue and have been unsuccessful. It was just disappointing that I spent over $100 on a safety necklace that broke/was practically nonfunctional after only a week of wear.
6 april 2023
Svar från invisaWear
Hi Allie,
We are very sorry to hear about the troubles you are experiencing. We just sent you an email to get your issue resolved right away. Our products do have a one year warranty and we want to make sure your device is working properly. Customer satisfaction and keeping our clients safe are our top priorities. Please reply back to the email sent to you from support@invisawear.com so we can help you get this resolved immediately. Thank you.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.