Inconvenient, yet Excellent experience! I ordered a necklace as a gift that had personal meaning for a dear friend. When the necklace arrived, it was in a completely different color scheme. I followed... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a wedding set for my fiancee that stated it was stainless steel. We received the rings and as she wore them it turned her finger green. We have videos of her wearing them and her finger gree... Se mer
Delivery took some time. However the team were absolutely helpful in replying to my questions. I did end up getting wrong size. However they did a great job in sending me another one. Just shipping fe... Se mer
It was a pleasure to order from Innovato Design. Their range is great and they have every ring in so many size options that you can always find the right fit. Even more impressive is their after... Se mer
Företagsinformation
Skrivet av företaget
Innovato Design (formerly Dierro) offers innovative jewelry, rings, pendants and glow in the dark necklaces.
Kontaktuppgifter
4,0
Bra
335 omdömen
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ordered 2 items for family members…
I ordered 2 items for family members for Christmas. Both items by no means were as described on website. The black stainless steel necklace was not only cheap looking but 1/2 in short and didn’t come with velvet bag. The Celtic tree necklace was more pot metal cheap plastic then stainless steel. I was not going to give these items as gifts. Too embarrassed. If wanting to get a refund I had to send items back on my dime and my valuable time. And partial refund was a joke and didn’t happen either. I contacted PayPal and they drop the ball on this nightmare as well. both items went to the trash so I’m hoping this $40.34 review reaches others not to buy from this company!
4 december 2022
Omdöme utan inbjudan
Svar från Innovato Design
The customer contacted our support team regarding a quality issue with her order. She provided pictures, but we didn't see any issues related to the quality.
We offered the customer to send the items back for inspection and a full refund, but instead, she opened a dispute with PayPal. PayPal confirmed our offer to return the items for a full refund, but the customer again refused.
We are still committed to helping the customer. All she needs to do is to contact us and follow our return instructions in order to get a full refund.
We love our rings.Fast service and good quality.e love our rings
We love our rings. Mine needs to be a half size bigger . How do I arrange for that exchange? Your service and quality are very good. Delivery was fast . Ordering was easy and prices are fair. We will use your products again. Thank you !
19 december 2022
Omdöme utan inbjudan
Excellent customer service
9 december 2022
Omdöme utan inbjudan
Excellent service, excellent products.
When I realised that I'd made an error with my order, they were quick to respond to my email and very helpful in allowing me to rectify it. I absolutely love my fiancé's ring, it is amazing.
Would highly recommend this company.
28 november 2022
Omdöme utan inbjudan
Product as described!
28 november 2022
Omdöme utan inbjudan
I'll be back!
I loved the time-frame from order to delivery and the quality of the items is so good!
18 november 2022
Omdöme utan inbjudan
Excellent Quality
Communication from the seller is excellent. And so was my purchase. My rings matched pictures and descriptions. They exceeded my expectations. Thanks!
11 november 2022
Omdöme utan inbjudan
5 stars…
Arrived quickly well wrapped and good quality. Have ordered before and would again
27 september 2022
Omdöme utan inbjudan
It was very beautiful and just like…
It was very beautiful and just like what I saw online to order and I will let people know where to order crowns from for pageants and prom or whatever their needs are
1 november 2022
Omdöme utan inbjudan
Loved the Rings but took awhile to get…
Loved the Rings but took awhile to get them. I was worried they wouldn't get here in time.
6 oktober 2022
Omdöme utan inbjudan
Amazing.
Amazing.. Ty so much for such a speedy delivery. The crown I ordered is absolutely BEAUTIFUL!
17 oktober 2022
Omdöme utan inbjudan
The rings are wonderful
The rings are wonderful. If i had one complaint its that they dont do .5 so the ring is a tad bit bigger than needed but other than that they are beautiful and fit nicely.
4 oktober 2022
Omdöme utan inbjudan
This item was delivered safely
This item was delivered safely, was as described, and was made of good quality material. I can’t wait to use it for my costume. Thank you for the safe way it was delivered.
9 oktober 2022
Omdöme utan inbjudan
You won’t be disappointed…..
The obvious is that I love the cowboy hat!
But even better is the team that helped me when I didn’t receive the first hat…..
I could see that it was on the way but I just didn’t receive it. With no hesitation they took care of the problem and sent out another one with no questions. Great company, and a great product!
8 oktober 2022
Omdöme utan inbjudan
Very easy to order
Very easy to order, constant communication on receiving, processing, shipping and delivery. I received my order within days. Extremely happy with the entire process.
26 september 2022
Omdöme utan inbjudan
The panama hat with puka shells I…
The panama hat with puka shells I ordered is great! No complaints there. I do wish the packaging would have been sturdier. It came in a plastic bag mailer and the brim was bent. I will steam it and it should be fine but I'm thinking that shipping in a box would be better.
29 september 2022
Omdöme utan inbjudan
Was able to find what I wanted straight…
Was able to find what I wanted straight away. Delivery was slow but was worth the wait. Would buy from them again
11 augusti 2022
Omdöme utan inbjudan
Good Job!!
Excellent communication, quality product, very timely....good job!!
19 september 2022
Omdöme utan inbjudan
Definitely buy from them again
Slow delivery but worth the wait I ordered a spare wedding ring for work so I didn't damage my good one as it all Ingrave i will definitely order from them again
5 augusti 2022
Omdöme utan inbjudan
A lovely ring!
A lovely ring! The ring set is so pretty and fits me perfectly! Exactly what I was hoping for, if not that the main ring is a little less black than I expected but its still very pretty
20 september 2022
Omdöme utan inbjudan
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