All Wear London Omdömen 

1 901
•
TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Do not buy off this company. Customer services is abismal. Been trying to contact for months sent bracelet back as they requested. No emails returned no money returned and no bracelet returned. Cost... Se mer

Betygsatt 5 av 5 stjärnor

Kayleigh and the team were really helpful when I ordered the wrong size chain nothing was a problem and all was sorted before it got shipped especially just after Xmas so was really impressed with the... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I bought a gorgeous gold bracelet from all wear London as a gift for my husband. I couldn’t have chosen a better company. The quality is outstanding, you couldn’t have got a better bracelet at a cheap... Se mer

Betygsatt 5 av 5 stjärnor

Very Fast postage, huge sized bracelets and necklaces. Quality so far seems okay with no fading or tarnishing so time will tell but im definitely looking at buying another piece as my last purchase... Se mer

Företagsinformation

  1. Smyckesbutik
  2. också i
  3. Butik för modeaccessoarer
  4. E-handel

Skrivet av företaget

Representing commitment to fine quality jewellery and outstanding value at affordable prices.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 61 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(1 901)

90 omdömen under de senaste 12 månaderna

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Betygsatt 2 av 5 stjärnor

Do not buy off this company

Do not buy off this company. Customer services is abismal. Been trying to contact for months sent bracelet back as they requested. No emails returned no money returned and no bracelet returned. Cost me money to send it back. Would love to hear their reply.
Marie

8 september 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Sent Back a couple of times they…

Sent Back a couple of times they tarnish very quick and communication is awful as recently. I’ve just sent mine back. It’s been over two weeks and all they keep doing is ignoring my messages and emails on their website down so I take it they’ve gone bust

7 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I got jewellery just before Xmas it…

I got jewellery just before Xmas it started fading after about 10 weeks I contacted them they said send it bk they will replace them so I did with Royal Mail 48 tracked which was delivered they say they haven’t received it even though I sent proof they also don’t respond to emails after they spoke to u this has been going on since march I even emailed from my partner email they respond at firts apologising saying they want to resolve this then go onto ignoring emails I have every email and screen shot of the proof from how many times we emailed them and how little they respond people on Facebook have messaged me saying the same has happened to them so now I’m nearly £300 at loss for 13mm gypsy chain and bracelet so not use this company

20 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If I could rate 0 I would I have…

If I could rate 0 I would I have returned chain under warranty had no reply or no action or anything from them absolutely disgusting returned at my cost so no chain and out of pocket DO NOT BUY FROM THIS COMPANY THEY ARE NOT TRUSTWORTHY AND I WOULD GO AS FAR AS TO CALL THEM SCAMMERS

21 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

RUBBISH JEWELLERY

All wear London don’t waste your money in this jewellery NOT what it says ordered chain bracelet ring in Feb and by march/April discoloured black scratched contacted company many of time and still waiting for them to contact me quick to take orders and send them for money but never get in touch with you when the jewellery isn’t up to scratch and wanting refund that’s why they only give you 14days very disappointing with the jewellery goodness knows how they have got so many please customers cause I’m definitely not 1of them and DEFINITELY WOULDNT RECOMMEND BUYING FROM HERE

2 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Necklace went black

I purchased a necklace which was beautiful and shiny but 6 weeks down the line it went black. I contacted them and they were apologetic and took it back to re dip it, another 4 weeks with the re dipped one and it’s black again. Asked for a refund but they refused so I sent it back again at my expense, to be sent an Invoice for £88 for a replacement, I’m sorry but why would I want to pay for another one to go black in 4 weeks

20 mars 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Awaiting delivery

Placed an order Sunday afternoon paid for next day delivery, email states would be posted on Monday which is fine, however still no updates on the courier site nor no delivery of order and no reply from emails or Facebook

27 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

My experience..I would say scammers

My experience..I would say scammers. Dont reply any way of contact via email or chat. Very bad experience still cant sort out with returns.

10 april 2026
Omdöme utan inbjudan
Logotyp för All Wear London

Svar från All Wear London

Hi Fatima,

We’re really sorry to hear about your experience and appreciate you bringing this to our attention. This certainly isn’t the level of service we aim to provide.

We understand how frustrating it must be to feel like you’re not getting a response, especially when trying to resolve a return. We’d really like the opportunity to sort this out for you as quickly as possible.

Please could you contact us directly at support@allwearlondon.com with your order details, or send us a message via our social channels? If you’ve already tried, it’s possible your message hasn’t reached us, and we’ll make sure it’s picked up as a priority this time.

We’re here to help and will do everything we can to resolve your return promptly.

Kind regards,

All Wear London

Betygsatt 1 av 5 stjärnor

Lifetime guarantee is just 8weeks

After just 8 short weeks of wear the chain lost its colour, turning a brassy green. It caused a skin irritation. I returned it but was told it was over 6months old. I argued this and provided proof of purchase. The chain was repla ed. After 8 weeks it happened again. This time. I returned the chain for analysis. I heard nothing for months until I sent an official complaint. Now they want me to pay almost as much as the chain cost originally to replace it. Absolute rip off. I would never buy anything from them again.

16 april 2026
Omdöme utan inbjudan
Logotyp för All Wear London

Svar från All Wear London

Thank you for your feedback, Mr Selby. We’re sorry to hear that you feel dissatisfied with your experience.

To clarify the timeline, your original order was placed on 26 June 2025, and the item was first returned to us on 28 August 2025 showing signs of wear. On that occasion, although the item had been worn, we arranged a complimentary replacement for you as a gesture of goodwill and in line with our warranty policy.

Your replacement was then used for a further period and returned to us in March 2026, again showing wear. At this point, the order was outside of the original 6-month warranty period, and as outlined in our Lifetime Warranty terms, any additional replacement after the initial free replacement is subject to a 50% replacement fee.

These terms are clearly stated at the time of purchase and are applied consistently to all customers. The reduced replacement cost reflects the provision already made and allows us to continue offering support beyond the initial warranty period.

We understand that you no longer wish to proceed, but the discounted replacement option remains available should you change your mind.

If you would like to discuss this further, please contact us directly and we will be happy to assist.

Betygsatt 1 av 5 stjärnor

I would give a zero if I could

I would give a zero if I could! My daughters Belcher has broken for the second time. Emailed numerous times but get no response. Its been a month with no communication from them, although they managed to reply to my first review on here. Was an Xmas present. Sent back in Jan for repair. Broke again in Feb. Not even 2 months wear out of it. Terrible after sales service. Don’t waste your money!

15 april 2026
Omdöme utan inbjudan
Logotyp för All Wear London

Svar från All Wear London

Thank you for your review, Amy. We’re very sorry to hear about your experience and the frustration caused.

We have looked into your case and can confirm that your daughter’s chain was initially returned to us in January following the Christmas period, where it was repaired and sent back to you. We understand it then developed a further issue in February after additional wear.

We sincerely apologise if you have experienced delays in communication — this is not the level of service we aim to provide. If your emails have not been responded to, it’s possible they were not received correctly, and we’d like to resolve this for you as quickly as possible.

Please contact us again directly, and we will prioritise your case to ensure a suitable resolution is provided in line with our warranty policy.

We appreciate your patience and the opportunity to put this right.

Betygsatt 1 av 5 stjärnor

Brought 3 pieces of jewellery sent out…

Brought 3 pieces of jewellery sent out one wrong item I returned the order via the exact instructions they gave me it’s been a month since they’ve had the goods back won’t reply to a single email or sm inbox ABSOLUTE SCAMMERS AVOID AT ALL COST IVE HAD TO CONTACT BANK AND TRADING STANDARDS TO TRY GET MY £460 back !!!

2 mars 2026
Omdöme utan inbjudan
Logotyp för All Wear London

Svar från All Wear London

Hi,

We’re really sorry to hear about this — this is not the experience we want any customer to have.

We take situations like this very seriously, and we’d like to urgently investigate what’s happened with your return. It’s certainly not our intention to leave any customer without communication or resolution.

Please can you contact us directly at support@allwearlondon.com with your order number and return details so we can locate your case and resolve this as quickly as possible.

We’re committed to putting this right for you.

Betygsatt 1 av 5 stjärnor

No longer a gold belcher bracelet

Gold belcher bracelet has lost all its colour in less than six months. Really poor quality and I didn’t expect it to happen in a such short time. Have sent emails but not had a reply.

17 februari 2026
Omdöme utan inbjudan
Logotyp för All Wear London

Svar från All Wear London

Hi Su,

We’re really sorry to hear about your bracelet losing its colour — we completely understand how disappointing that is, especially within such a short time.

This isn’t the standard we aim for, and we also apologise for the lack of response to your emails — that’s not the experience we want any customer to have.

We’d really like to look into this for you and get it resolved. Please could you contact us again at support@allwearlondon.com with your order details (or check your spam/junk folder in case we’ve replied there)? We’ll make this a priority and review the best solution for you.

Thank you for bringing this to our attention — we’ll do our best to make this right.

Betygsatt 5 av 5 stjärnor

Really really good

I've always worn 9ct gold but I honestly can't tell the difference with my belcher chain. It's lovely. I don't wear it everyday as I have several chains but id definitely save myself money in the future and buy another one of these

9 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unfulfilled order

I made an order on 10th January 2026 and have still not received this despite numerous emails and dms. The tracking is showing that the item has been dispatched but no further information. This was a gift and the date and now passed. Extremely unhappy about the service.

10 januari 2026
Omdöme utan inbjudan
Logotyp för All Wear London

Svar från All Wear London

Hi Kathleen,

We’re really sorry to hear this — especially as the order was a gift. We completely understand how frustrating and disappointing this must be.

This isn’t the level of service we aim to provide, and we sincerely apologise for the lack of clear updates and communication.

We’d like to urgently investigate this for you with the courier and get a resolution in place as quickly as possible. Please can you contact us at support@allwearlondon.com with your order number so we can locate your shipment and prioritise this case?

If your parcel is confirmed as lost, we will of course arrange a replacement or refund for you.

Thank you for your patience — we’ll make sure this is resolved.

Betygsatt 1 av 5 stjärnor

They are OK when they are taking the…

They are OK when they are taking the money from you messaged them 3 times no reply bought matching necklace and bracelet only wear it at weekend if i go out and all the metal is showing it says lifetime garentee but never answer also think you have to pay 50% for re dipping plus postage not worth buying dont waste your time had a reply from them since I wrote review funny how they couldn't reply before its only a life time guaranteed because you have to pay 50% of the cost everytime it wants re dipping i only wear the jewellery when I go out so it shouldn't go to metal that quickly its cheaper to go else where and buy a new item send me a 8.00 voucher which I won't be buying anything from them so that's a waste of time

24 januari 2026
Omdöme utan inbjudan
Logotyp för All Wear London

Svar från All Wear London

Hi Louise,

We’re really sorry to see this review and for the frustration caused — we completely understand how disappointing this feels.

We have replied to your messages, however our emails are unfortunately bouncing back to us, which usually happens when an inbox is full or unable to receive new messages. Because of this, it’s very likely you’re not receiving our replies, rather than us not responding.

Just to clarify the warranty side as well: we do offer a lifetime warranty on gold-dipped items. This includes one free replacement within the first 6 months if there is a manufacturing issue. Outside of this period, re-dipping or replacement is offered at 50% of the item’s original value, which covers materials and labour — this is outlined in our warranty policy and is not charged unless the item is outside the free replacement window.

We genuinely want to get this resolved for you and would still be very happy to help. If possible, please try reaching out to us from an alternative email address or ensure your inbox has space so we can respond properly.

All Wear London

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