Marcus turned up early today to look at job number 103109 He explained clearly everything that he was doing so we understood what was happening. Marcus showed us the images from the cctv he used to s... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My appointment was confirmed quickly. Chris and Charlie turned up ontime on the day, were very knowledgeable and helpful. The issue was a leak underground outside my property, they identified the issu... Se mer
The job from start to finish was done professionally and to a very high standard. Martin (I think) Rooke who came to assess and look at what not needed doing was prompt and professional and really h... Se mer
Very prompt response to the request for their services. Professional staff at all points of contact, from first phone call to conclusion of the task. The two staff who carried out the work, namely Chr... Se mer
Företagsinformation
Skrivet av företaget
Innovation Group have been managing critical incidents in the car and home on behalf of some of the world's leading insurers, brokers and MGAs for over 25 years. A technology driven solution to claims management working with clients on Accident and Repair Management, Subsidence, General Perils, Loss Adjusting and Underground Services. We offer a digitally connected claim experience across our supply chain that ensures a frictionless, jargon-free, and transparent claim journey with customers at the heart of what we do. Our in-house services include: • Vertically Integrated Supply Chain • Research and Development Division • Soils and Plant/Root Laboratories • Market leading expertise across Domestic and Commercial Property, Casualty and Specialist Losses • A Partnership Approach to End-to-End Claims Management • Innovative Technology Solutions. We are chosen as the trusted partner of many UK MGAs and insurers to deliver the journey their customers expect, and the savings their book demands. https://innovation-group.pagetiger.com/btluxcn/1
Kontaktuppgifter
Bembridge House, 1300 Parkway, PO15 7AE, Whiteley, Fareham, Storbritannien
- innovation.group
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Job no 90052 Alex Buss and Harry Brice…
Job no 90052 Alex Buss and Harry Brice were very professional and explained in detail the works they were carrying out left the work area in good condition they were very polite and understanding of our situation would use them definitely again
Two operatives from Innovation Group…
Two operatives from Innovation Group visited, one to inspect drains and the other, an Arborist, to inspect the neighbouring vegetation.
Both were punctual, friendly and very respectful of my property. Their professionalism is to be commended.
Polite, professional, friendly staff team
Very polite, professional and friendly staff team Kevin and Ian who took the time to explain fully what they were doing and why, and took care in reinstating the bed where they had dug the hole. Thanks very much for doing such a good job
Terry Jones is very professional
Terry Jones is very professional. He rang the bell to inform us before starting his task and re-informed when finished. Thanks
Ken and Ian were wonderful
Ken and Ian were wonderful, explained everything they were doing, what was going to happen with the samples they took.
Truely a professional service from a great company.
Job reference 85402
Marcs arrived on time and from the onset he was professional and courteous.
He explained fully the process he was carrying out and the reasons why. He was receptive to my questions and was again polite and professional in his answers.
After carrying out his work it was nice to see a workman who not only took pride in his job but also in the clean up afterwards.
His manner, attitude and professionalism coupled with his polite easy going approach is a credit to him and to the company he works for.
I would thoroughly and whole heartedly recommend the innovation group to anyone who required their type of service.
Marcus personally is a credit to his company, profession and to the customer.
It has been a long while since I have experienced such a pleasant experience with a company or individual carrying out work at my property.
Thorough, professional, courteous and pride in his work do not seem credit enough for Marcus who was amazing throughout. Thankyou.
Excellent service
Alex and Harry were really friendly and helpful. Thanks
Polite and knowledgeable staff.
Operatives arrived within the estimated time window. Polite and knowledgeable, explained what they were going to do before starting. Cleaned up when they had finished. Thank you Faz and Joel
Great job done
Allan and James were on time, polite, helpful and very thorough with their work. Good job.
Alan and James were friendly
Alan and James were friendly, efficient and tidy. Very clear with the explanations and they seemed very knowledgeable. A+
Liam Brennan and Charlie Dixon have…
Liam Brennan and Charlie Dixon have been working at my home regarding my drains. They took time to explain what work needed doing and how they would achieve the repair work. They worked diligently even when it was raining! The repair was completed on time and the finished result was perfect.
Excellent service
Job number 126371.
They arrived on time, were politev friendly and left everywhere nice and tidy. Would recommend.
Employees were Alex Bull, Harry Brice, Brad Jenkins and a chap whose name I didn’t get.
Excellent service
Excellent service. Friendly, professional and the job was done very cleanly.
Foundation inspection and sampling
Josh and Ash were a pleasure to deal with. The assessment was carried out quickly, efficiently, and every step was explained clearly. Site left in a clean and tidy state. Well done!
Operatives feedback
Operatives sent to carry out repairs (Allan & James) were extremely professional, courteous and understanding towards customer needs. Thank you both.
Brilliant couple of people
These two fellows were extremely polite and did there work with a professional attitude. Superb
Josh and Ash did a great job
Josh and Ash did a great job, keeping me informed what work they were doing and very polite and considerate
Bore holes tests
Today employees Faz and Joel came to dig boreholes . They were very diligent. The site was left as found
Alex and Harry were great
How a job should be done,
Polite, on time and eager to get on with the job.
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