Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Marcus turned up early today to look at job number 103109 He explained clearly everything that he was doing so we understood what was happening. Marcus showed us the images from the cctv he used to s... Se mer

Betygsatt 5 av 5 stjärnor

My appointment was confirmed quickly. Chris and Charlie turned up ontime on the day, were very knowledgeable and helpful. The issue was a leak underground outside my property, they identified the issu... Se mer

Betygsatt 5 av 5 stjärnor

The job from start to finish was done professionally and to a very high standard. Martin (I think) Rooke who came to assess and look at what not needed doing was prompt and professional and really h... Se mer

Betygsatt 5 av 5 stjärnor

Very prompt response to the request for their services. Professional staff at all points of contact, from first phone call to conclusion of the task. The two staff who carried out the work, namely Chr... Se mer

Företagsinformation

  1. Fordon och transport

Skrivet av företaget

Innovation Group have been managing critical incidents in the car and home on behalf of some of the world's leading insurers, brokers and MGAs for over 25 years. A technology driven solution to claims management working with clients on Accident and Repair Management, Subsidence, General Perils, Loss Adjusting and Underground Services. We offer a digitally connected claim experience across our supply chain that ensures a frictionless, jargon-free, and transparent claim journey with customers at the heart of what we do. Our in-house services include: • Vertically Integrated Supply Chain • Research and Development Division • Soils and Plant/Root Laboratories • Market leading expertise across Domestic and Commercial Property, Casualty and Specialist Losses • A Partnership Approach to End-to-End Claims Management • Innovative Technology Solutions. We are chosen as the trusted partner of many UK MGAs and insurers to deliver the journey their customers expect, and the savings their book demands. https://innovation-group.pagetiger.com/btluxcn/1


Kontaktuppgifter

  • Bembridge House, 1300 Parkway, PO15 7AE, Whiteley, Fareham, Storbritannien

  • innovation.group

4,7

Utmärkt

TrustScore 4.5 av 5

976 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Perfect Experience

Kim arrived early & got going straight away. He worked very hard and kept the spoils bagged up nice and tidy. He was very friendly and informative throughout the 2 day job and left the work area very neat and tidy. We are very happy and enjoyed a trouble free experience.

4 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not Intetested!

Started the repair privately as was needed urgently then engaged Innovation straight after, sending photos and detailed information Weeks later, I can't get any response by any source - phone, email, visit - nothing at all. On hold or cut off from switchboard consistently. Happy to give a better review if I ever hear from them again!

18 februari 2026
Omdöme utan inbjudan
Logotyp för Innovation Group

Svar från Innovation Group

Hi David,
I am sorry to hear this.
Please could you kindly send us an email with the full details of the claim/issue including claim reference number and the best contact details for yourself for us to investigate this further - you can email the Customer Experience Team on SubsidenceCRTGeneral@uk.innovation-group.com.
Thank you

Betygsatt 5 av 5 stjärnor

Professional and diligent job c83414

Lee and John came to repair underground pipes. Very professional team. Worked diligently. Polite, courteous and friendly. Left site clean, tidy. Explained what had been done. Even sprinkled grass seed over where the lawn had been disturbed during groundwork; very thoughtful and unexpected.

4 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service from Innovation Group

Yesterday we had great service from Declan and Brendan from Innovation Group. They were informative, helpful and polite. They did a great job and left everything as they found it. Very good customer service and I hope they both receive the recognition they deserve.

3 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lee from Innovation Group attended my…

Lee from Innovation Group attended my property yesterday with his team.

He arrived on time in fact he sat outside in his van till the appointment and then attended. He was polite, professional and went thr extra mile.

He tidied up after the works where completed and informed me of the work that was carried out.

The work that I inspected was clean well done and clearly will last the rest of time.

He went above and beyond what he had to do.

I would not just recommend but strongly advise that you call him for his advise and a quote for work to be carried out.

Sukhjit

3 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The task involved lifting paving and…

The task involved lifting paving and digging holes. It was hard work. Declan and Brandon hardly stopped all morning. Both were polite, tidy, kindly and efficient in their task. I thought they reflected very well on Innovation Group, and were excellent ambassadors for the company in the way they behaved throughout. 5 stars are a fair reflection on their efforts. Thank you Brendan and Declan.

3 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Chris and Charlie

Chris and Charlie turned up when they said and completed an initial assessment, stopped the leak and ensured that we had a safe and reliable source of water before the next appointment. On the second visit they completed the job, returned the drive to its original state, tidied up and ensured that everything was ok. They worked with care and diligence.

2 mars 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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