Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Marcus turned up early today to look at job number 103109 He explained clearly everything that he was doing so we understood what was happening. Marcus showed us the images from the cctv he used to s... Se mer

Betygsatt 5 av 5 stjärnor

My appointment was confirmed quickly. Chris and Charlie turned up ontime on the day, were very knowledgeable and helpful. The issue was a leak underground outside my property, they identified the issu... Se mer

Betygsatt 5 av 5 stjärnor

The job from start to finish was done professionally and to a very high standard. Martin (I think) Rooke who came to assess and look at what not needed doing was prompt and professional and really h... Se mer

Betygsatt 5 av 5 stjärnor

Very prompt response to the request for their services. Professional staff at all points of contact, from first phone call to conclusion of the task. The two staff who carried out the work, namely Chr... Se mer

Företagsinformation

  1. Fordon och transport

Skrivet av företaget

Innovation Group have been managing critical incidents in the car and home on behalf of some of the world's leading insurers, brokers and MGAs for over 25 years. A technology driven solution to claims management working with clients on Accident and Repair Management, Subsidence, General Perils, Loss Adjusting and Underground Services. We offer a digitally connected claim experience across our supply chain that ensures a frictionless, jargon-free, and transparent claim journey with customers at the heart of what we do. Our in-house services include: • Vertically Integrated Supply Chain • Research and Development Division • Soils and Plant/Root Laboratories • Market leading expertise across Domestic and Commercial Property, Casualty and Specialist Losses • A Partnership Approach to End-to-End Claims Management • Innovative Technology Solutions. We are chosen as the trusted partner of many UK MGAs and insurers to deliver the journey their customers expect, and the savings their book demands. https://innovation-group.pagetiger.com/btluxcn/1


Kontaktuppgifter

  • Bembridge House, 1300 Parkway, PO15 7AE, Whiteley, Fareham, Storbritannien

  • innovation.group

4,7

Utmärkt

TrustScore 4.5 av 5

975 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Root Inspection

The team that arrived from Innovation Group were polite, considerate, courteous and informative.
They discussed what there were doing and left the areas they were working on in were left in excellent shape.

24 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Declan & Brendan from Innovation Group…

Declan & Brendan from Innovation Group attended on time and were very professional throughout the visit. They clearly explained the purpose of the geotechnical inspection and what the process would involve, which made everything easy to understand.

They worked efficiently and were respectful of the property, ensuring everything was left in good condition afterwards. Overall, a smooth and reassuring experience during what can otherwise be a stressful insurance process.

25 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very professional business

Very professional business. Comms were excellent. Two guys turned up and were very polite. Explained what they were going to be doing. Overall experience of innovation group has been excellent to date.

19 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good service

Alan and James arrived on time, got the job done without fuss and left the site tidy. Very pleased

21 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The two engineers gave an excellent service.

The two engineers gave an excellent service. Straight in to work, after explaining how they would work to resolving my issue. None stop working, no hanging about or looking at phones. Solution explained when problem found and resolved. Really good service given by both Chris and Charlie.

20 mars 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Deep Datum installation

Despite my major ongoing issues with Innovation Group, Bill and Ben arrived on time, were very professional, friendly, and informative about their activity while performing the deep datum install at my house.
They are one of the few positive interactions that I have experienced with Innovation Group.

20 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Drain inspection

I was very pleased either way the drain inspection went this morning. Your representative Terry jones was very efficient and completed the work in good time. He was very pleasant to talk to and helpfully answered all my questions.
Job no. 32685360

17 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Drains Survey

Marcus arrived early and started work.
He explained everything to us and answered our questions.
Very professional.

Job number 102201.

13 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous job 👌

Service was fantastic, lads that done job worked hard and did a great job, kept us well informed on what was going on, would definitely recommend this company 👍
Thank you Chris and Charlie 👍👍

10 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Appalling Customer Service

Further to my previous complaint and your request to kindly send you an email re my complaint, I have done this and still await a response!!

10 mars 2026
Omdöme utan inbjudan
Logotyp för Innovation Group

Svar från Innovation Group

I am sorry to hear this.
Please could you kindly send us an email with the full details of the claim/issue including claim reference number and the best contact details for yourself for us to investigate this further - you can email the Customer Experience Team on SubsidenceCRTGeneral@uk.innovation-group.com.
Thank you

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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