Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

It simply does not do what they claim it does. When I connected my ebay accounts it does not show real time stock levels your account on ebay has 2500 listing inkfrog says 1950 you do a transfer of 50... Se mer

Betygsatt 2 av 5 stjärnor

Ink Frog system changed hundreds of my listings eBay categories AGAIN and denied any possible responsibility: “It’s impossible for that to happen”. That response (which is their mantra for all... Se mer

Betygsatt 5 av 5 stjärnor

Michelle in support helped me when I had trouble with my eBay listings, moving from one account to another. She resolved the problem gracefully and professionally. You don't see this very often wi... Se mer

Betygsatt 5 av 5 stjärnor

Had an issue with item listing automatically. I explained it was just sitting in the scheduled folder. Krista was immediate in her response & resolved the problem in a matter of minutes. Truly appr... Se mer

Företaget har svarat

Företagsinformation

  1. Företagstjänster

Informationen kommer från olika externa källor

Easily create listings using the inkFrog one-page-lister. Catalog auto-suggest makes it easy to match your product with eBay's catalog


Kontaktuppgifter

  • South Gilbert Road 2410, 85286, Chandler, USA

  • inkfrog.com

2,3

Dålig

TrustScore 2.5 av 5

69 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Ink Frog - 5 Stars!

Always quick to help! Best move I made for my business

17 oktober 2019
Omdöme utan inbjudan
Logotyp för inkFrog

Svar från inkFrog

Thanks, Thomas! We're always happy to assist :)

Betygsatt 5 av 5 stjärnor

Fantastic Ebay Listing Software

I absolutely love their customer support team. Very responsive and helpful.
Inkfrog is a life saver and totally worth the price I pay. Although there are occasional bugs, these are quickly resolved by their support team on request. Thankyou InkFrog, for making my life soo much easier.

15 oktober 2019
Omdöme utan inbjudan
Logotyp för inkFrog

Svar från inkFrog

Thank you Ramzan! We appreciate your business and the review!

Betygsatt 5 av 5 stjärnor

I really enjoyed speaking with Tanya…

I really enjoyed speaking with Tanya this evening. She resolved my concerns quickly and precisely and was able to give me confidence in using inkFrog. She was very polite and personable and really just made everything a breeze.

20 september 2019
Omdöme utan inbjudan
Logotyp för inkFrog

Svar från inkFrog

Thanks for the feedback JP! We appreciate it and we'll be sure Tanya see's this review :)

Betygsatt 2 av 5 stjärnor

Decent format

Decent format, okay dashboard to review auctions but fraudulent business practices--I cancelled my service in the middle of a month I had already paid for, they immediately pulled my template and info even though I had already paid. They refused to refund a prorated portion of the month. Shady business. Stay away.

10 september 2019
Omdöme utan inbjudan
Logotyp för inkFrog

Svar från inkFrog

Thank you for giving us feedback on your experience Richard. I understand how frustrating that must have felt, and it should have never happened. There was some miscommunication on our end when it came to handling the refund request.

I'll send you a direct message through Trust Pilot to gather some necessary account information. We want to make this right with you!

Betygsatt 1 av 5 stjärnor

Great concept but poor execution

Great concept but poor execution. Changed categories - changed SKUs - sales dropped dramatically and all errors had to be corrected with Ebay upload csv and we all know how hard work that is!
We are left with a mess.
InkFrog does not work with Webinterpret either. This causes even more problems as it overrides what Webinterpret are doing causing duplications.

31 juli 2019
Omdöme utan inbjudan
Logotyp för inkFrog

Svar från inkFrog

Hi Sean. Sorry about the troubles you ran into, these type of issues don't sound familiar with using inkFrog, but we'd definitely be happy to review any problems you're experiencing to help find the cause.

Webinterpret automatically duplicates your listings and sends them to various eBay markets. We will import those listings from eBay into inkFrog so that they could be managed with inkFrog. If you have any additional questions or concerns, please reach out to our team at help@inkFrog.com

Thank you!

Betygsatt 5 av 5 stjärnor

Marcella at InkFrog was very helpful and knowledgeable.

Marcella was very helpful and knowledgeable. She had great suggestions on how to enhance my listing by adding a Template through InkFrog.

3 juli 2019
Omdöme utan inbjudan
Logotyp för inkFrog

Svar från inkFrog

Thanks Scott! Marcella is a customer-centric, knowledgeable member of our team :) We'll make sure she sees your comments!

Betygsatt 5 av 5 stjärnor

I've had a great experience with the…

I've had a great experience with the Customer Support Team. I got stuck quite a few times as I got started since it's a software I am not familiar with. I was extremely frustrated and about ready to quit until I finally emailed for help and boy did I get it! They have tutorials on everything. The step by step instructions were amazing. The emails were short, to the point and got me on my way to selling on eBay. I couldn't be happier.

3 juli 2019
Omdöme utan inbjudan
Logotyp för inkFrog

Svar från inkFrog

That's great to hear Neysa20f! We're happy to assist at anytime :)

Betygsatt 1 av 5 stjärnor

Chaos and destroying your sales

We used this app, about 6 months, found what listings not update photos at all, with huge delay update sales, and finally in conclusion mixed all items, so we decide better to delete all listings from ebay, as we starting sell items for £24, and £16 with genuine value £700, and £400.
InkFrog do not take responsibility for any fail or errors made by this Froggy App, do not want resolve this problems at all, and more do not want to compensate your collapsed business sales and name, whey just destroy our work and stopped our sales for weeks.
We open case in Shopify and demand remove this app from recommended App list, more we demand compensation, and more we will report about this to Finance Ombudsman, and go to Court.
Shame to have business with irresponsible inkFrog corporation.

11 januari 2019
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Not so Great.

Wasn't what I was looking for, better eBay sites out there. Bad support and lots of bugs.

23 juli 2018
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer