Paid for Full Access but account still shows “Free” I purchased Full Access and registered using the exact same email address used at checkout. My account exists and I can log in, but it still... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Edit: Thank you. The issue has been rectified. There appeared to be a time delay. Thank you for your prompt response. I have the same issue in accessing the templates after payment. When creating... Se mer
Företaget har svarat
i cant understand who could rate rate this service with good ranking. It is absolutely awful: 1. you need to login every time when you visit their website 2. they are trying to sell more services... Se mer
Företaget har svarat
I purchased the team license for 5 users and was never given access codes to have the additional users login. This was months ago, and requests to their help email have gone unanswered. I would not ha... Se mer
Företagsinformation
Skrivet av företaget
Unlimited Infographics. Lifetime Updates. Top-notch Quality. Easy to Download. Amazing Value. Unique Designs. Get Access NOW!
Kontaktuppgifter
1,6
Mycket dålig
139 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Pretty happy - almost immediately
I am pretty happy.
At first I couldn't access Infograpify, but my support request was answered immediately. Now I am impressed by the quality of slides and variety of themes.
17 februari 2023
Omdöme utan inbjudan
Easy to use and edit
Easy to use and edit, great variety of designs. Thank you
28 januari 2023
Omdöme utan inbjudan
No access and out of pocket
Yep, more of the same...I paid, received an email, registered for an account, created password, USED THE SAME EMAIL, confirmed I wasn't a robot.....did everything I was asked to do and, guess what.....NO ACCESS as it says incorrect email or password! So...I try to reset password and HEY guess what??? No account with that email. SO where to I go from here??? No access, out of pocket and a presentation to do.......Looks like its back to good old PP.
You would think, with the amount of people experiencing this problem that they would have fixed it now. Mmmm, wonder if I get the auto generated response that everyone else on here has received. .......MONEY BACK PLEASE
29 januari 2023
Omdöme utan inbjudan
Svar från Infograpify
Hi Michelle,
Thank you for bringing this to our attention. We are so sorry for the inconvenience that this has caused you. Sometimes, the email that you have registered in our system has a typo error which then gives you an error when logging in to our website.
A specialist has sent you a direct email to mish.crawford @ gmail.com on how to access the templates and resetting the password for the email. Please check again the data and make sure that the email you have registered is correct.
Please do not hesitate to send an email to (support@infograpify.com) so we can get this case sorted out asap.
Ryan
Infograpify Support
Great model
Great service! Very useful model, easy to fill in, possibilities to adapt to own business case
13 december 2022
Omdöme utan inbjudan
Quick, efficient, very useful
Have been using the various slide decks and icons for a huge variety of requirements (Marketing driven), and have saved me a bunch of time. The most recent interaction to change some account details was excecured withhin the hour, completely unexpected level of service ....but in a very nice way.
29 november 2022
Omdöme utan inbjudan
Had trouble logging in
Had trouble logging in. Messaged Customer Support. They were quick to revert and solve my problem! Was able to log in within minutes.
25 november 2022
Omdöme utan inbjudan
I asked about an issue pertaining to…
I asked about an issue pertaining to commercial use of the template.
Amazingly, I received the response almost right away.
As I'm in Korea, there is time-gap and I assumed that it would take some time to receive the response.
24 november 2022
Omdöme utan inbjudan
Speedy response
Quick response to my account detail change request, as I am switching providers. Thank you, Kim!
13 november 2022
Omdöme utan inbjudan
good infographics.
28 oktober 2022
Omdöme utan inbjudan
Product looks great, set up needs tweaking
Product looks great. Slightly confusing set up process, but very helpful service team (esp. Kim). Thanks so much. Looking forward to using the templates
18 oktober 2022
Omdöme utan inbjudan
Make the job much easier and fun
Kim from support was very responsive and handles my query immediately. When it comes to slide designs itself, they are cool. Make the job much easier and fun.
30 augusti 2022
Omdöme utan inbjudan
Customer support was prompt
Customer support was prompt. Feels good to have bought the product.
25 juli 2022
Omdöme utan inbjudan
Great Templates for beautiful…
Great Templates for beautiful presentations :)
17 juli 2022
Omdöme utan inbjudan
I cannot login to my account and need…
I cannot login to my account and need assistance. None of the email links are working either. Can you please provide a contact phone number and email address?
Thanks
10 juli 2022
Omdöme utan inbjudan
Svar från Infograpify
Hi JMK,
Thank you for your feedback, and we are very sorry for the inconvenience that this has caused you. Sometimes it happens when:
The web-browser you are using has stores a different information upon logging in or it could be that you are using a different username which is not registered in our system from the time you have placed the order. We suggest that you double checked your username then try relogging in ang let us know how it goes.
As it may be too late to reconcile, I wanted you to know that I have used your experience within our customer satisfaction process so that we do not make the same error again. Please, do not hesitate to send your message to support@infograpify.com should you have any other questions or concerns. We are here for you!
Kim
Infograpify
Exactly what I needed for a business…
Exactly what I needed for a business presentation. Easy to access, great designs, free, trustworthy
11 juni 2022
Omdöme utan inbjudan
Good service
18 maj 2022
Omdöme utan inbjudan
Kim was really helpful and patient in…
Kim was really helpful and patient in assisting me. Thank you Kim😊
12 maj 2022
Omdöme utan inbjudan
Fast service
Fast service
I couldn't log into my account. When I reached out to customer service, they resolved my issue quickly and went above and beyond what I needed.
27 april 2022
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.