Very fast delivery . BUT driver who delivered just knocked then ran to his van not giving time for me to answer door so package was left on doorstep in full view of whole street in the rain not great... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent efficient service thank you, it's very much appreciated. I placed my order early afternoon, within the hour I received an email saying my order had been picked & shipped. I was then give... Se mer
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The products were as advertised but I would have preferred more details prior to selection e.g. The wipes I ordered (Tena) need to be moistened prior to use otherwise they are too hard and rough. I a... Se mer
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Always a fast service with great communication about the item’s tracking progress. Good price point too.
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Företagsinformation
Skrivet av företaget
Incontinence Shop Ltd supplies a wide range of incontinence products that give you the maximum absorbency while being discreet and are appropriate for men, women and children. We stock many brands including TENA, Drylife, iD and many more.
Kontaktuppgifter
Westfield Two, Pitstone Green Business Park, LU7 9GP, Pitstone, Storbritannien
- 01204571017
- info@incontinenceshop.com
- incontinenceshop.com
4,6
Utmärkt
967 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Urgently needed products.
The products were as advertised but I would have preferred more details prior to selection e.g. The wipes I ordered (Tena) need to be moistened prior to use otherwise they are too hard and rough. I assumed that they would be soft.
I have made multiple purchases already due to reliability, price and quality.
11 september 2026
Svar från Incontinence Shop Ltd
Thank you for your detailed feedback and for your continued support. We’re pleased to hear that you value our reliability, pricing and product quality.
We also appreciate your comments regarding the product information for the TENA wipes. We will take this feedback on board and look at making the product descriptions clearer to help customers choose the most suitable product.
The delivery was ok no problem an very…
The delivery was ok no problem an very discreet
11 september 2026
Svar från Incontinence Shop Ltd
Thank you for your feedback! We’re pleased to hear that your delivery arrived without any issues and that you were happy with the discreet service. We really appreciate your support. 😊
Terrible delivery
Terrible delivery. Care Superstore? What’s that? Amazon delivery very restricted. Appreciate free but would prefer the option of DPD delivery, you know what you’re getting for the price. Not great folks.
9 september 2026
Svar från Incontinence Shop Ltd
Thank you for your feedback. We’re sorry to hear that the delivery service did not meet your expectations.
We appreciate your comments regarding the courier and delivery options, and we will take your feedback on board as we continue to review our delivery services.
Svar från Incontinence Shop Ltd
Thank you for your great feedback! 👍 We’re delighted to hear that you’re happy with our service. We really appreciate your support! 😊
Excellent service.👍
8 september 2026
Svar från Incontinence Shop Ltd
Thank you for your great feedback! 👍 We’re delighted to hear that you’re happy with our service. We really appreciate your support! 😊
Good range of quality products…
Good range of quality products competitively priced.
Seamless transaction delivered quickly.
7 september 2026
Svar från Incontinence Shop Ltd
Thank you for your lovely feedback! We’re delighted to hear that you’re happy with our product range, competitive prices and quick delivery. We really appreciate your support. 😊
Not happy with delivery
Not happy with delivery. Knocked very soft on door despite there being a bell and a
knocker! Almost ran off, said I'd signed but if course I hadn't! Was a white van although email said DHL.Product of course excellent.
12 september 2026
Svar från Incontinence Shop Ltd
Thank you for your feedback. We’re sorry to hear about your experience with the delivery and will pass your comments on to the courier. We’re pleased to hear that you’re happy with the product and really appreciate your continued support
Provides an excellent service
Provides an excellent service. Spoke to one of your operators and she was extremely helpful
6 september 2026
Svar från Incontinence Shop Ltd
Thank you for your kind feedback! We’re delighted to hear that you received excellent service and that our team member was so helpful. We really appreciate your support. 😊
good product, quick delivery.
Its a good product at a good price with quick delivery.
1 september 2026
Svar från Incontinence Shop Ltd
Thank you for your lovely feedback! We’re pleased to hear you’re happy with the product, price and quick delivery. We really appreciate your support. 😊
Svar från Incontinence Shop Ltd
Thank you for your feedback! We’re glad we were able to resolve your issue and appreciate you taking the time to leave us a review.
Though my delivery was late it arrived…
Though my delivery was late it arrived which was a big relief so thankyou
28 augusti 2026
Svar från Incontinence Shop Ltd
Thank you for your feedback and for your patience. We’re sorry your delivery was delayed, but we’re pleased to hear that it arrived safely. We really appreciate your understanding and support.
Great products at great prices that are…
Great products at great prices that are quickly and discreetly delivered.
I have bought from this ic store for years and have never had any issues, they are in short, fantastic, I cannot recommend them enough
28 augusti 2026
Svar från Incontinence Shop Ltd
Thank you so much for your wonderful feedback and for being a loyal customer over the years! We’re delighted to hear that you’re happy with our products, prices and discreet delivery. Your continued support and recommendation mean a lot to us. 😊
Svar från Incontinence Shop Ltd
Thank you very much for your kind feedback! We’re delighted to hear you were happy with our service and communication. We really appreciate your support and look forward to serving you again. 😊
Excellent service!
Excellent service! Smooth transaction and very good communication. Thank you very much.👌🏼
26 augusti 2026
Svar från Incontinence Shop Ltd
Thank you very much for your kind feedback! We’re delighted to hear you were happy with our service and communication. We really appreciate your support and look forward to serving you again. 😊
Very happy with service items was…
Very happy with service items was delivered the day after ordering and very well packed. Would definitely recommend seller and purchase from again.
26 juli 2026
Svar från Incontinence Shop Ltd
Thank you so much for your kind feedback! We’re delighted to hear that your order arrived quickly and was well packed. We really appreciate your recommendation and look forward to serving you again.
Quick discreet service
26 juli 2026
Svar från Incontinence Shop Ltd
Thank you for your kind feedback! We’re pleased to hear you were happy with our quick and discreet service. We really appreciate your support.
OK But could be better
Been using these for a while and they are ok. My one gripe would be that urine gathers in the one spot so eventually leaks but 2/3 of the pad is still bone dry. It would be better if it wicked away along the pad evenly so it didn’t leak, especially at night.
25 juli 2026
Svar från Incontinence Shop Ltd
Thank you for your feedback. We’re sorry to hear about the issue with the absorbency and leakage, particularly during the night. We really appreciate you sharing your experience and will pass your comments on to the manufacturer for consideration and future product improvements.
Very good service.
1 juli 2026
Svar från Incontinence Shop Ltd
Thank you for your kind review! We're delighted to hear you were happy with our service. We truly appreciate your support and look forward to serving you again in the future. 😊
Delivery improvement needed
Quick delivery however, considering this product , which is a big box , is for an elderly lady it is not ideal that the parcel is delivered and left outside because she is slow coming to the door . I feel the shipping agent has been changed since we started ordering
21 juni 2026
Svar från Incontinence Shop Ltd
Thank you for your feedback. We're pleased to hear your order arrived quickly. We’re sorry to learn that the parcel was left outside. We understand that this isn't ideal, especially for elderly customers who may need extra time to answer the door.
We appreciate you bringing this to our attention and will pass your comments on to the delivery carrier. Thank you for your continued support, and we hope to provide you with a better delivery experience next time
Best range, pricing and free delivery too, thanks!
Adult nappies are difficult to buy in retail shops therefore the range available from the Incontinence Shop is excellent and are the cheapest on line too.
It can be embarrassing to admit that you wear adult nappies therefore it's easier and more discreet to buy on line and free delivery for orders over £50 too.
24 juni 2026
Svar från Incontinence Shop Ltd
Thank you for your thoughtful feedback! We're delighted to hear that you found our wide range of products, competitive prices, and discreet online shopping experience helpful. We understand the importance of privacy and convenience, and we're pleased that our service has made purchasing easier for you. We truly appreciate your support and look forward to serving you again
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