Very fast delivery . BUT driver who delivered just knocked then ran to his van not giving time for me to answer door so package was left on doorstep in full view of whole street in the rain not great... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent efficient service thank you, it's very much appreciated. I placed my order early afternoon, within the hour I received an email saying my order had been picked & shipped. I was then give... Se mer
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The products were as advertised but I would have preferred more details prior to selection e.g. The wipes I ordered (Tena) need to be moistened prior to use otherwise they are too hard and rough. I a... Se mer
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Always a fast service with great communication about the item’s tracking progress. Good price point too.
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Företagsinformation
Skrivet av företaget
Incontinence Shop Ltd supplies a wide range of incontinence products that give you the maximum absorbency while being discreet and are appropriate for men, women and children. We stock many brands including TENA, Drylife, iD and many more.
Kontaktuppgifter
Westfield Two, Pitstone Green Business Park, LU7 9GP, Pitstone, Storbritannien
- 01204571017
- info@incontinenceshop.com
- incontinenceshop.com
4,6
Utmärkt
967 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Incontinence Shop Ltd
Thank you so much for your wonderful 5-star review!
We are delighted to hear that your order arrived quickly and that you were happy with our service.
We truly appreciate your kind feedback and look forward to serving you again soon.
Huge range of products and quick…
Huge range of products and quick delivery, very well packaged - good prices too.
23 oktober 2026
Svar från Incontinence Shop Ltd
Thank you so much for your wonderful 5-star review!
We are delighted to hear that you are happy with our wide range of products, competitive prices, quick delivery, and packaging.
We truly appreciate your kind feedback and support. We look forward to serving you again soon!
Always a fast service with great…
Always a fast service with great communication about the item’s tracking progress. Good price point too.
23 oktober 2026
Svar från Incontinence Shop Ltd
Thank you so much for your wonderful 5-star review!
We are delighted to hear that you are happy with our fast service, clear tracking updates, and competitive prices.
We truly appreciate your continued support and kind feedback. We look forward to serving you again soon!
efficient!
22 oktober 2026
Svar från Incontinence Shop Ltd
Thank you so much for your wonderful 5-star review!
We are delighted to hear that you were happy with our efficient service.
We truly appreciate your kind feedback and support. We look forward to serving you again soon!
Poor Delivery Service
Order process was good.
Delivery Service was very bad.
Two failed attemps as the full delivery details had not been given to the courier
19 oktober 2026
Svar från Incontinence Shop Ltd
Thank you for your feedback. We sincerely apologise for the poor delivery experience and the inconvenience caused by the two failed delivery attempts.
We are pleased to hear that you were happy with the ordering process, but we are sorry that the delivery service did not meet your expectations.
We will raise this issue with our courier to help prevent similar problems in the future.
Thank you for your patience and understanding.
Svar från Incontinence Shop Ltd
Thank you for your wonderful 5-star review! We're delighted to hear that you're happy with our fast and efficient service and speedy delivery. We truly appreciate your support and look forward to serving you again soon!
Great easy company to deal with..
15 oktober 2026
Svar från Incontinence Shop Ltd
Thank you for your wonderful 5-star review! We're delighted to hear that you found us easy to deal with and had a great experience with our service. We truly appreciate your kind words and support and look forward to serving you again soon!
Very fast delivery
Very fast delivery . BUT driver who delivered just knocked then ran to his van not giving time for me to answer door so package was left on doorstep in full view of whole street in the rain not great . If we had been away anywhere they would have been left lying didn’t go to safe place i.e neighbour as requested
15 oktober 2026
Svar från Incontinence Shop Ltd
Thank you for your feedback. We're pleased to hear that your order arrived quickly, but we're very sorry about the way your parcel was delivered. We completely understand your concerns about it being left on the doorstep in the rain and not being taken to your requested safe place. This is certainly not the delivery experience we aim to provide. We will raise your concerns with the courier to help prevent similar issues in the future. We sincerely apologise for the inconvenience and appreciate you bringing this to our attention.
Efficient service good delivery of…
Efficient service good delivery of goods would reccomend highly
4 oktober 2026
Svar från Incontinence Shop Ltd
Thank you for your wonderful 5-star review! We're delighted to hear that you're happy with our efficient service and prompt delivery. Your recommendation means a lot to us. We truly appreciate your support and look forward to serving you again soon!
Svar från Incontinence Shop Ltd
Thank you for your wonderful 5-star review! We're delighted to hear that you're happy with our service and range of products. We truly appreciate your support and look forward to serving you again soon!
Svar från Incontinence Shop Ltd
Thank you for your wonderful 5-star review! We're delighted to hear that you're happy with our prices and timely delivery. We truly appreciate your support and look forward to serving you again soon!
Delivery service very good
12 oktober 2026
Svar från Incontinence Shop Ltd
Thank you for your wonderful 5-star review! We're delighted to hear that you're happy with our delivery service. We truly appreciate your support and look forward to serving you again soon!
Svar från Incontinence Shop Ltd
Thank you for your wonderful 5-star review! We're delighted to hear that you're happy with the product and prompt delivery. We truly appreciate your support and look forward to serving you again soon!
Svar från Incontinence Shop Ltd
Thank you for your wonderful 5-star review! We're delighted to hear that you found the product comfortable and were pleased with our delivery service. We truly appreciate your support and look forward to serving you again soon!
Excellent efficient service
Excellent efficient service thank you, it's very much appreciated.
I placed my order early afternoon, within the hour I received an email saying my order had been picked & shipped.
I was then given a tracking number & the goods were delivered to my brother the following morning.
Great service.
8 oktober 2026
Svar från Incontinence Shop Ltd
Thank you for your wonderful 5-star review! We're delighted to hear that you were pleased with our efficient service, quick dispatch, and prompt delivery. It's great to know that your order reached your brother the following morning. We truly appreciate your kind words and support and look forward to serving you again soon!
Non branded incontinence pad sent
I ordered packs of Tena branded incontinence pads and got a different pad
7 oktober 2026
Svar från Incontinence Shop Ltd
Thank you for your feedback. We're very sorry to hear that you received a different product from the TENA branded pads you ordered. We sincerely apologise for the inconvenience caused. This is not the level of service we aim to provide. Please contact our customer service team with your order details so we can investigate the issue and arrange a suitable resolution. We appreciate your patience and the opportunity to put things right.
The right product arrived quickly.
28 september 2026
Svar från Incontinence Shop Ltd
Thank you for your wonderful 5-star review! We're delighted to hear that you received the correct product and that it arrived quickly. We truly appreciate your support and look forward to serving you again soon!
Easy to navigate good price and quick…
Easy to navigate good price and quick service
27 september 2026
Svar från Incontinence Shop Ltd
Thank you for your wonderful 5-star review! We're delighted to hear that you found our website easy to navigate and were happy with our competitive prices and quick service. We truly appreciate your support and look forward to serving you again soon!
Svar från Incontinence Shop Ltd
Thank you for your lovely 4-star review! We're delighted to hear that you're happy with our competitive prices and prompt delivery. We truly appreciate your support and look forward to serving you again soon!
efficient service
24 september 2026
Svar från Incontinence Shop Ltd
Thank you for your wonderful 5-star review! We're delighted to hear that you're happy with our efficient service. We truly appreciate your support and look forward to serving you again soon!
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