Absolute nightmare from start to finish. Sold a car that appears to be riddled with problems. It has been 10 months of constant faults. The car has spent more time in a garage than on my driveway. Imp... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've received great service by James and Imperial team, happy with my car thank u
Very good service from James. Very clear and specific information was provided about the car and the service. Would go back again Thank you James Colin Fish
well what can we say i have bought off daniel twice before range rover also a maserati i phoned regarding a tesla on wednesday and picked up 6 days later he went through everything with us as not use... Se mer
Företagsinformation
- Bilhandlare
- Bentley-återförsäljare
- Land Rover-återförsäljare
- Mercedes Benz-återförsäljare
- Porsche-återförsäljare
- Återförsäljare av begagnade bilar
Skrivet av företaget
Welcome to Imperials, home of luxury used cars in Hornchurch & Chelmsford. Browse our premium car collection & book your test drive today!
Kontaktuppgifter
Cooksmill Green, Ongar Road , Cm1 3SR, Essex, Storbritannien
- media@imperials.co.uk
- imperials.co.uk
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I dealt with Kevin who was very…
I dealt with Kevin who was very welcoming and knowledgeable. Highly recommended
Kevin at Imperials was a pleasure to…
Kevin at Imperials was a pleasure to deal with. Excellent service.

Svar från Imperials.co.uk
Great Professional service without the…
Great Professional service without the pushy salesman pitch. After test driving many vehicles finally agreed to one. Collected 6 days later. Fantastic service from Kevin. Definitely worth a visit.

Svar från Imperials.co.uk
Dan was awesome
Dan was awesome! He worked really hard to get me the deal I wanted for my new Velar and kept me updated at all times. The car is awesome and as always Imperials have delivered! Will be back in the future for the next upgrade!

Svar från Imperials.co.uk
Great, friendly service
We are not local but found Imperials because we were looking for a particular car. Really impressed with the service. We dealt with both Mason (in person) and Daniel (by phone) and both were very friendly and helpful. Good follow up too, with confirmation all the finance was sorted. I would recommend.

Svar från Imperials.co.uk
Welcoming and helpful dealer
Mason was very helpful, knew about the car he was selling and offered a good price for my previous car in part exchange.

Svar från Imperials.co.uk
a great service ,Kevin was very…
a great service ,Kevin was very helpfully indeed

Svar från Imperials.co.uk
Tesla Model 3
Purchased a Tesla Model 3. Car was in excellent condition. Thanks to Mason, superb customer service. Had an issue with one of the tyres which I didn't realise till the next day. Mason had it switched with no fuss.

Svar från Imperials.co.uk
A great experience
A great experience, Kevin was extremely helpful and nothing was too much trouble,

Svar från Imperials.co.uk
Excellent customer communications from…
Excellent customer communications from Mason.
Nothing was too much trouble for him.
Highly recommend.

Svar från Imperials.co.uk
Great dealership to deal with
Very accommodating to help me find the right car after a few choices didn't meet the spec I was after. Kevin arranged everything with me online to make it nice and easy as I wasn't available in the UK, all I had to do was fly in, sign some papers and drive off. They have a fantastic stock of cars to choose from too.

Svar från Imperials.co.uk
Exceptional service from start to…
Exceptional service from start to finish, Kevin was an absolute pleasure to work with, as nothing was too much trouble and he kept me informed throughout.
As I said great service, keep up the excellent work.
Phenomenal Dealership!
My experience with Imperials was second to none! I honestly can’t fault the place it was seamless throughout and I’m not just describing the process of purchasing my new car. The preparation on the car was immense, there’s simply nothing I could fault Imperials for. Main dealers don’t even match up to the experience I had with these cars. Apart from a tiny ding on the door of the car, which was hard to notice it was spotless. You could quite clearly see the car had been polished and protected on the interior and exterior! Absolutely I’d go back there again for my next car! Thank you Imperials for providing me with one of the tidiest SQ5’s on the road!
What a Excellent selling experience…
What a Excellent selling experience they purchased the car on a Tuesday and picked up on the Thursday payment in full seamless selling experience highly-rated
Excellent service
I purchased my Porsche from Imperial last month. I’ve had no issues. I wish to say a special thanks to Daniel who could not have done any more to help me with all my questions. Daniel is informative & very likeable. I would highly recommend him to buy a vehicle from.
Excellent experience
Excellent experience. Both Daniel and Charlie were very knowledgeable and made the buying experience very enjoyable. Daniel even charged my Tesla to full so I was able to get home with ease. Would definitely use this company again.
Imperials Review
My wife and I travelled to imperials to purchase our Mercedes e-class, they gave us a fair part exchange price and the staff were very helpful…. Plus they had lots of lovely cars.
Incredibly Helpful
Just bought my new Range Rover from Imperials, the staff were very helpful throughout every step of the process and the finance was easy enough.
Where do I start !!
Where do I start !!! OMG !!!!!!
PLEASE PLEASE PLEASE if you have an ounce of sense you will not even attempt to use this shambles of a company - DO NOT get sucked in - I know it might be hard to resist some of the luxury cars you will see on their website BUT RESIST !!! YOU WILL BE MORE THAN DISAPPOINTED by these CHARLATANS !!!
They took my deposit of £1500 two weeks prior - we agreed to part exchange our Aston against a Tesla - pre arranged our appointment 12 hours prior to me making the 100 mile journey to their showroom and then only 10 minutes prior and only 5 miles distance away from their showroom to our arranged appointment, imperials tried the oldest trick in the book by texting my mobile and offering me £5500 less than we had agreed only 12 hours before - To my disbelief I then tried to call them but they would not answer in the hope I would arrive at their showroom and just accept as they knew I had travelled 100 miles to our appointment - DO NOT TRUST THIS COMPANY THEY GIVE CAR DEALERS A BAD NAME - God only hope the poor people who are desperate to sell their cars as they are taking full advantage of peoples situations and trying to rip people off at the last minute.
SHAME ON YOU AT IMPERIALS !!!!
They will probably try and write an answer to this review giving an excuse to their shocking and dishonest behaviour but there is really nothing they can say or do that will excuse their dishonestly and crooked behaviour - RIP IMPERIALS - if you treat people like this your company shouldn’t last much longer !!!!! Or your probably just change your company name like they all do !!!!!!!
Nobody bothered to call me back
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