Absolute nightmare from start to finish. Sold a car that appears to be riddled with problems. It has been 10 months of constant faults. The car has spent more time in a garage than on my driveway. Imp... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've received great service by James and Imperial team, happy with my car thank u
Very good service from James. Very clear and specific information was provided about the car and the service. Would go back again Thank you James Colin Fish
well what can we say i have bought off daniel twice before range rover also a maserati i phoned regarding a tesla on wednesday and picked up 6 days later he went through everything with us as not use... Se mer
Företagsinformation
- Bilhandlare
- Bentley-återförsäljare
- Land Rover-återförsäljare
- Mercedes Benz-återförsäljare
- Porsche-återförsäljare
- Återförsäljare av begagnade bilar
Skrivet av företaget
Welcome to Imperials, home of luxury used cars in Hornchurch & Chelmsford. Browse our premium car collection & book your test drive today!
Kontaktuppgifter
Cooksmill Green, Ongar Road , Cm1 3SR, Essex, Storbritannien
- media@imperials.co.uk
- imperials.co.uk
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We had the pleasure of purchasing our…
We had the pleasure of purchasing our new vehicle from Mason at Imperials in August. We found him very professional, knowledgeable and friendly. It really was a pleasure to deal with them and he went the extra mile to assist with DVLA admin. Easy to communicate with and I would not hesitate to buy or sell a future car with them. Thanks Mason.
Good Sale
Just bought a Mercedes Vito Sport from Imperials. I’m very happy with the sale and the communications I had with Jim and the team.
I ended up buying the Vito blind but every question I asked was answered promptly.
Only 4 stars instead of 5 as I’ve only owned the Vito for 24 hrs, but very happy.
Fantastic service from the team at…
Fantastic service from the team at imperials, will be buying a car from here again.
Great service
Great service, good communication and took less then a few weeks from taking the car through sale and payment.. easy
Sold a Range Rover to Imperials
Sold a Range Rover to Jamie at Imperials, Gregg came to collect the car.
I could not believe how thorough Gregg was looking around the car - highlighted a couple of minor issues but very pleased that Jamie didn't use this as a bargaining point to try and reduce the agreed price of the car.
I'd feel quite comfortable buying a car from them in the future - very thorough!
Excellent dealership, definitely recommend!
I recently sold both of my cars to imperials before a move abroad. They were really flexible with the drop off date and gave us fair prices for both cars; unlike other dealers who lowballed us with estimates. I’d definitely use them again for both buying and selling cars because their selection of luxury motors is always brilliant.
Quite simply the best car dealers in Essex
Great customer service from Daniel Wright He really went above & beyond to source a fantastic car for me & my family . Imperials really do know how to treat there customers
Mason was absolutely amazing at finding…
Mason was absolutely amazing at finding me my dream car. I was looking for so long and he went above and beyond to make sure I was happy with my purchase. Highly recommend all the team at Imperials!
Perfect car and very helpful
I was very much looked after by Imperials with an excellent service in purchasing my new Defender. So happy with it, perfect spec, and will be returning to buy more cars from them in the future.
Fantastic company to deal with
Fantastic company to deal with. No nonsense quick and efficient service from Mason at Emerson Park. Highly recommend.
Great company to buy cars from
Great company to buy cars from, we had a great customer experience with Jamie, the whole team are a pleasure to deal with.
What a pleasure it always is to buy…
What a pleasure it always is to buy from these lovely people, family run business fabulous range of cars and people who you really can talk to and have fun with, Jamie gets my absolute number one best ever person to deal with but the other guys are all fantastic
I took delivery of a Mercedes C43 AMG yesterday to join my Rolls Royce Ghost (which I also bought from them) and its really fantastic
thanks guys I will be back
Very friendly and knowledgeable…
Very friendly and knowledgeable service. Always accommodating and will guide you through the process. Looking to buy another vehicle from them already
Great experience car was presented…
Great experience car was presented perfectly and Daniel did a great job with getting the process sorted
Great experience buying Tesla from Imperilas
The guys at Imperials were helpful and professional throughout. My Tesla was immaculate when I collected it, very happy!
Best in the business…
I’ve purchased from Imperials in the past and can simply say that Mason and the team made the whole experience very enjoyable and straight forward and personally preferred to main dealer experiences I’ve had over the years. I went back to them a few years ago to sell my A45 for me which got me a much better return than I could have got selling myself and they have just sold me R8 for me, taking care of everything and getting me yet again a great return! Couldn’t recommend enough!! Thanks again!!
A great place to buy a dream car
A great place to buy a dream car. Excellent service, no quibbling on the price for my trade-in car. I had a small problem after the purchase of my Porsche and the team at Imperials got it sorted quickly.
Would recommend them to anyone buying a quality used car in any price band!
Fantastic experience
Fantastic experience from start to finish buying my SL63 from Imperials Hornchurch, have recommended to friends and family since - will be back soon for my 911!
Fantastic service and support
Fantastic service and support, all the issues were sorted with my disco 5 without any expense on me . Kevin Brooks an colleges were very helpful and dealt with all issues an gave me a lone car plus contributed to my payment because of not having my car . Many thanks.😊
Excellent Customer Service
I must admit I was very apprehensive buying such an expensive vehicle from a dealer I did not know, which was very far from home. Imperials however were excellent. Nothing was too much trouble and everything they said they would do, they did. The advice they gave was spot on, based on a wealth of experience. I have no hesitation in recommending them, especially with the backing of the RAC accreditation. Jim Wannacot helped me every step of the way and always communicated regularly. In all a very enjoyable experience. Delighted with my purchase and once the sale was complete the customer service level did not diminish. Which is more than can be said for some of the main dealers.
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