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Icetubs | Commercial & Residential ice baths Omdömen 169

TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have had my Ice Tub XL just coming up to 2 years, was still in warranty period. I had a problem with refrigeration unit and emailed them. They contacted me straight away and sent me some videos of... Se mer

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Betygsatt 5 av 5 stjärnor

I’m honestly so happy with my Icetubs experience. Hands down, the best ice bath on the market. From day one, the customer service has been top-notch. They’re super quick to reply, answering any ques... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent customer service. After ordering you are getting a fantastic customer journey until the icetub finally arrives. The quality is perfect and of course if you use it regularly it is absolutely... Se mer

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Betygsatt 4 av 5 stjärnor

I can join the many positive reviews of IceTubs. I myself have an IceTub-XL that I use every single day. The quality is really good, and the design is too. The only reason I’m not giving the maximum n... Se mer

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Företagsinformation

  1. Hälsa- och skönhetsbutik
  2. Hälsocenter
  3. Hälsoprogram

Skrivet av företaget

Icetubs delivers award-winning ice baths that go beyond cold therapy. Powered by our advanced Icetubs Engine™, you get precise temperature control ranging from 3ºC to 38ºC, making it perfect for both cold and hot therapy. Each tub is handcrafted with top-quality materials and designed for full submersion, while the 3-step filtration system keeps your water clean and clear. Whether you're a beginner or an experienced user, you can easily set the temperature to match your needs and comfort level. With versatile designs to suit any space, Icetubs combines craftsmanship, innovation, and performance to support your recovery, wellness, and daily routine. Join the cold


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

169 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 2 av 5 stjärnor

Good product. Bad service.

The product is good, but it came 4 months later and not as advertised. The communication is very poor.

1 mars 2024
Omdöme utan inbjudan
Logotyp för Icetubs | Commercial & Residential ice baths

Svar från Icetubs | Commercial & Residential ice baths

Hi George,

Thank you for your feedback regarding your recent purchase of our Icetubs product. We are delighted to hear that you are happy with the product itself. However, we sincerely apologize for the extended delivery time and the poor communication you experienced.

We understand how frustrating it must have been to wait for four months without adequate updates. This is not the level of service we strive to provide, and we have taken significant steps to improve our communication processes. Moving forward, our team is committed to contacting customers at least two weeks in advance if there are any delays and to inform them about their delivery dates.

We would greatly appreciate the opportunity to discuss your experience in more detail and to understand how we can continue to improve. Could we schedule a call at your earliest convenience to gather more of your valuable feedback?

Please let us know a suitable time for you, and we will arrange the call accordingly. You can also reach us directly at (+31) 033 200 3091 or send us an email at service@icetubs.com.

Thank you once again for bringing this to our attention. We are committed to making things right and ensuring that your future experiences with Icetubs reflect the high standards we aim to uphold.

Enjoy the cold!

Joep

Betygsatt 5 av 5 stjärnor

Goede service, hoge kwaliteit

Erg prettig geholpen en na veel aanbieders te hebben vergeleken, ben ik er uitgekomen dat Icetubs de beste is. Professionele en deskundige medewerkers die producten van hoge kwaliteit verkopen.

3 juni 2024
Omdöme utan inbjudan
Logotyp för Icetubs | Commercial & Residential ice baths

Svar från Icetubs | Commercial & Residential ice baths

Hi Max,

Hartelijk dank voor je lovende woorden over Icetubs. We zijn blij om te horen dat je onze professionele en deskundige service hebt gewaardeerd.

Als je nog vragen hebt of verdere ondersteuning nodig hebt, staan we altijd voor je klaar.

Geniet van de kou!

Joep

Betygsatt 5 av 5 stjärnor

A really wonderful tool

A really wonderful tool. Use the barrel after each training session to prevent injuries and fasten recovery. It really help: after 5' minutes inside I really feel my energy restored and no soreness in muscles.

2 maj 2024
Omdöme utan inbjudan
Logotyp för Icetubs | Commercial & Residential ice baths

Svar från Icetubs | Commercial & Residential ice baths

Thanks for sharing Umberto! Great to hear that you are experiencing the decrease in muscle soreness and the acceleration in recovery from cold therapy. Keep enjoying the cold and the benefits!

Betygsatt 5 av 5 stjärnor

Best purchase of 2024

I recently purchased an icetub from Icetubs and I am thoroughly impressed! The quality of the tub is exceptional, with robust construction and sleek design that fits perfectly in my backyard. The setup process was straightforward, and I was able to get everything running smoothly in no time.

One of the standout features is the temperature control system that allows me to quickly adjust the water temperature to my liking. Whether it’s a chilly plunge after a sauna or a slightly warmer soak on a cold day, this tub meets all my needs.

Also the filter system works great, after 4 weeks still clean water!

20 april 2024
Omdöme utan inbjudan
Logotyp för Icetubs | Commercial & Residential ice baths

Svar från Icetubs | Commercial & Residential ice baths

Hi Wim,
Thank you so much for sharing your positive experience with the design, set-up, low maintenance and precise temperature control. It's our goal to create the best and highest quality ice bath on the market and we are very happy to hear that we are meeting your expectations! Enjoy the cold! Cold regards, Joep

Betygsatt 5 av 5 stjärnor

All I can say is WOWWWWW. 5 stars isn't enough!

I have the hot/cold combi tub and have been using it almost daily for just over a month. Man oh man it's incredible. Starting the day with a 3min 5c dip gets me going. It takes about 4-5 hours to go from 5 to 39, super easy to control with the app.

It's easy on the eyes and is made from top quality products. Awesome investment. Assembly was simple and straightforward. The whole team has been great, whether it's on the phone or via email - kudos!

The lone surprise came from the delivery - the 3rd party company only brings it to your door. Luckily I had a little board with wheels on it and was able to get it into the backyard. Maybe one day they'll include installation as an option.

Keep up the great work!!

Cheers,
Scott

1 maj 2024
Omdöme utan inbjudan
Logotyp för Icetubs | Commercial & Residential ice baths

Svar från Icetubs | Commercial & Residential ice baths

Thank you for your wonderful review! We're delighted to hear how much you're enjoying the hot/cold combi and its impact on your daily routine. It’s great to know that the app is making temperature control a breeze for you. We are currently even in the process of creating an even better app, so stay tuned for this :)

We appreciate your feedback on the delivery process as well; it's invaluable as we strive to enhance our service. Offering installation could definitely be a helpful addition in the future. However, this will also drastically increase the delivery costs, so for now this is not an option unfortunately.

Thanks again for choosing Icetubs, and for the shoutout to our team.

Enjoy the cold,

Joep

Betygsatt 5 av 5 stjärnor

I Just received my Barrel from ICE TUBs…

I Just received my Barrel from ICE TUBs and I am really impressed. The build quality is excellent and the chiller works brilliantly and efficiently. I have mine set at 5 degrees C and 6 minutes every morning is the perfect way to start the day. I dealt with Thomas in sales and he is knowledgeable and very responsive to queries. Top class product.

25 april 2024
Omdöme utan inbjudan
Logotyp för Icetubs | Commercial & Residential ice baths

Svar från Icetubs | Commercial & Residential ice baths

Thank you for your feedback! Setting it to 5 degrees is a perfect way to start the day! Let us know when you are ready for 3 degrees ;) We're thrilled you're enjoying your Barrel and the service from Thomas. If you need any further assistance, feel free to reach out. Enjoy your refreshing starts to the day with Icetubs!

Betygsatt 5 av 5 stjärnor

Bewertung Rating Ice Barrel XL

Bewertung Ice Barrel XL
Nach einer Fahrzeit von 6 Stunden und knapp 600 km sind wir (mein Bruder und ich) bei Joep von Icetubs angekommen und wurden sehr freundlich empfangen. Joep hatte das Barrel bereits mit Wasser gefüllt und die Wassertemperatur lag bei ca. 9° Celsius.
Da er mit unserem Eintreffen erst gegen 13 – 14 Uhr gerechnet hatte, wurde uns angeboten wir sollten zu Mittag essen und danach wäre das Eisbad auf die 3 ° heruntergekühlt.
Aufgrund unserer Fahrzeit und des Verkehrs hatte Joep ein offenes Ohr und wir starteten mit unseren Fragen zum Produkt.

Wir fanden ein sehr qualitativ hochwertiges verarbeitetes Produkt vor. Unser Fragen zur Kühlung, Durchlaufmenge, Einsatzbereich, Aufstellort, Wartung usw. konnten alle vorab zielgerichtet beantwortete werden.

Die Größe des Ice Barrel XL ist für etwas beleibtere Personen (125kg) mit 1,90 m sehr gut geeignet. Auf der Sitzfläche (persönlich Kunststoff besser als Edelstahl) haben die Knie nach vorne noch Platz. Die Schultern befinden sich aufgrund der Fasstiefe von 1,20 m ebenfalls komplett unter Wasser. Das Ein- und Aussteigen funktioniert problemlos.

Beim kleineren Ice Barrel Fass aus Edelstahl hatte ich das Problem, das ich mich nicht hineinsetzen konnte. Dieser Durchmesser ist für kleinere Personen geeignet.

Allgemein sahen sowohl die Barrels als Wannen sehr hochwertig in der Verarbeitung aus. Wir haben bei unserem Besuch ein Ice Barrel XL bestellt und freuen uns in 8 Wochen auf die Anlieferung.

Macht weiter und eiskalte Grüße aus Muggensturm

Rating Ice Barrel XL
After our 6-hour trip of just approx. 600 km, we (my brother and I) arrived at J's and were be given a very friendly welcome. Joep from Icetubs had already filled the barrel with water and the water temperature was around 9° Celsius.

As he had not expected us to arrive until around 1 - 2 pm, we were been offered lunch and then the ice bath would been cooled down to 3° Celsius. Due to our travel time and the traffic for the return drive, Joep had an open ear and we started with our questions about the product.

We found a very high quality product. Our questions about cooling, flow rate, area of use, installation location, maintenance, etc. where been all answered in advance.

The size of the Ice Barrel XL is very suitable for slightly larger people (125 kg) at 1.90 m.
There is stillroom for the knees to move forward on the seat (personally, glass fiber is better than stainless steel). The shoulders are also completely under water due to the depth of 1.20 m. Getting into and out of the bath it’s no problem.

With the smaller stainless steel ice barrel, I had the problem that I could not sit down in it. This diameter is suitable for smaller people.
In general, both barrels and baths looked very high quality.
We have been ordered an Ice Barrel XL during our visit and now we are looking forward to the delivery in 8 weeks.
Thanks for your welcoming us Joep and ice-cold compliments from Muggensturm

5 april 2024
Omdöme utan inbjudan
Logotyp för Icetubs | Commercial & Residential ice baths

Svar från Icetubs | Commercial & Residential ice baths

Hi Christian,

vielen Dank für Ihre ausführliche Bewertung des Ice Barrel XL und Ihren Besuch in unserem Showroom. Es freut uns sehr zu hören, dass Sie und Ihr Bruder eine angenehme Erfahrung hatten und mit unserem Produkt zufrieden waren.

Es ist schön zu hören, dass Sie die Qualität und Verarbeitung des Ice Barrel XL als sehr hochwertig empfunden haben. Wir legen großen Wert darauf, Produkte anzubieten, die sowohl funktional als auch ästhetisch ansprechend sind.

Es freut uns besonders, dass das Ice Barrel XL genau Ihren Anforderungen entspricht und ausreichend Platz für Personen bis zu 125 kg und 1,90 m bietet. Ihre Beschreibung der Sitzfläche und der Fasstiefe ermöglicht es anderen Interessenten, sich ein genaues Bild von der Passform des Ice Barrel XL zu machen.

Vielen Dank für Ihre Bestellung eines Ice Barrel XL während Ihres Besuchs. Wir werden sicherstellen, dass Ihr Barrel pünktlich geliefert wird, damit Sie schon bald die erfrischende Erfahrung genießen können.

Mit eiskalten Grüßen zurück nach Muggensturm!

Freundliche Grüße,

Joep

Betygsatt 4 av 5 stjärnor

Icetubs barrel lite/XL

I preordered an icetubs barrel lite in November 2023. The estimated delivery time was about 12 weeks. In the end it took 17 weeks, but the communication about the delivery delays was always very good. In fact it was almost a bit to much communication. I get everyday tons of e-mails, and, especially in the beginning (November /December) there were also lots of advertising mails from Icetubs. I have to admit, that I didn't read every mail, though I lost out on some very important information. I originally ordered the Icetub barrel because of its size. My front door is only 95cm wide. I needed an Icetub that would fit thru the door. Well I missed the mail that the size of the tub was changed and I was quite surprised when it finally arrived and I couldn't fit it in my house. But with the help of the Icetubs support and little "woodwork", I finally got it in place. I recommend reading all mails exactly :).
The Icetub itself is great, very nice looking, more than enough room to fit in. Everything seems to be very high quality. But I have some small issues :
1. The filter sits in the bath between your feet. It does not fit very tight on the tub. If you hit it (very light), it will fall off. I had to use some Teflon seal tape to secure it.
2.It would be great, if the outlet had a valve/faucet. It took a few trips to the home depot to get the right suff (sealing e. g.)
3.A little more instructions on how to set up the bath and cooling machine would be nice.
4 Obviously the Icetub lite comes with out a cover and a step/cover for the cooling machine. It would have been nice, if someone had given me a notification and an offer /quote with my order. I definitely need a cover+step to get in and had to order both now (hope it will not take another 17 weeks:)).
All in all it took me about a week to get everything working, but ones it works, the experience is great.

14 april 2024
Omdöme utan inbjudan
Logotyp för Icetubs | Commercial & Residential ice baths

Svar från Icetubs | Commercial & Residential ice baths

Hi Ingo,

Thank you for taking the time to share your detailed review of the Icetubs IceBarrel XL. We truly appreciate your feedback and are glad to hear that despite encountering some challenges, you've ultimately had a positive experience with our product.

Firstly, we sincerely apologize for any inconvenience caused by the communication overload during the delivery process. We understand how excessive emails can be overwhelming, and we'll certainly take your feedback into consideration to ensure a smoother communication experience for our customers in the future.

Regarding your concerns:

1. The issue with the filter not fitting securely onto the tub is duly noted. We've already taken steps to address this, and I'm pleased to inform you that starting next week, we'll be providing a connector to easily attach and detach the filter to the IceBarrel. This should ensure a snug fit and prevent any accidental dislodging.

2. Your suggestion for including a valve/faucet with the outlet is noted. We'll explore ways to enhance the convenience of the setup process for our customers, including the possibility of including such accessories in future versions of the product.

3. We understand the importance of clear setup instructions and will work on providing more detailed guidance to streamline the setup process for our customers.

4. We apologize for the oversight regarding the cover and step for the cooling machine. I am pleased to announce that your order for these accessories will be shipped tomorrow, and you can expect delivery by next week. We aim to improve our notification system to ensure customers are informed about essential accessories at the time of purchase.

As a token of our appreciation for your valuable feedback, we've included a small present with your order.

Once again, thank you for choosing Icetubs, and we hope you continue to enjoy the refreshing experience it provides.

Cold regards,

Joep

Betygsatt 5 av 5 stjärnor

Zeer tevreden

Mooi ontwerp, deskundig personeel. Zeer tevreden!

22 mars 2024
Omdöme utan inbjudan
Logotyp för Icetubs | Commercial & Residential ice baths

Svar från Icetubs | Commercial & Residential ice baths

Bedankt Jeroen! Geniet van je Icetub :)

Betygsatt 5 av 5 stjärnor

Absolute Kaufempfehlung

Absolute Kaufempfehlung! Ich nutze die Tonne seither täglich und bin total begeistert. Möchte sie nicht mehr missen

3 april 2024
Omdöme utan inbjudan
Logotyp för Icetubs | Commercial & Residential ice baths

Svar från Icetubs | Commercial & Residential ice baths

Wir freuen uns sehr, dass Sie so begeistert sind! Genießen Sie weiterhin die entspannenden Momente mit Ihrer Tonne. Vielen Dank für Ihr Vertrauen!

Betygsatt 5 av 5 stjärnor

Icetub for life!

Before a bought the Icetub I had a rough path with Icetubs for a year. I could look through the beginners problems of a new and quick rising company in the world of icebaths. Because of that I eventually bought the 3rd product of them (lying icebath from steel and wood) and i'am really happy with it.

I use it as a big service value for my personal training client in my PT Studio. Besides that I enjoy it myself on a daily base.

Uptill now I got the Icetub for 3 months and I can honestly say that it's working great and it also looks very nice! Water temperature regulation true the connected app is a great tool to have. As up for my standard I clean the water on 2 weeks notice, could be longer but it feels better fresh!

At this moment customer service is on point, what I said earlier..in the beginning there grow was a bit to fast.

Keep it cool!

Bas Wortel Personal Training

14 mars 2024
Omdöme utan inbjudan
Logotyp för Icetubs | Commercial & Residential ice baths

Svar från Icetubs | Commercial & Residential ice baths

Thank you Bas for trusting us in an early stage and backing us even when we had some starting problems! Amazing to hear that you and your clients are benefiting from the ice bath on a daily basis! Keep plunging :)

Betygsatt 5 av 5 stjärnor

Definitely worth the investment

After a thorough search, I decided to give IceTubs a try, I am absolutely pleased with my experience. Not only the design is aesthetically pleasing, it is also very high quality. The app is UX friendly and easy to use, the water remains at the right temperature and can be adjusted through the app. Customer service is extremely friendly and professional. So far so good. Definitely worth the investment!

26 februari 2024
Omdöme utan inbjudan
Logotyp för Icetubs | Commercial & Residential ice baths

Svar från Icetubs | Commercial & Residential ice baths

It's great to hear you're enjoying your Icetubs experience! If you have any questions or need tips on maintenance, feel free to reach out.

Betygsatt 5 av 5 stjärnor

Top product

Top product & service! Precies zoals ik verwacht had

28 februari 2024
Omdöme utan inbjudan
Logotyp för Icetubs | Commercial & Residential ice baths

Svar från Icetubs | Commercial & Residential ice baths

Mooi om te horen Luc!

Betygsatt 5 av 5 stjärnor

Kan niet meer zonder

Ik vind het heerlijk om mijn ochtend te starten met een ijsbad van Icetubs. Het bad is altijd klaar voor gebruik en ik heb geen ijsklontjes nodig. Ik voel me elke dag een stuk energieker, ik kan niet meer zonder!

28 februari 2024
Omdöme utan inbjudan
Logotyp för Icetubs | Commercial & Residential ice baths

Svar från Icetubs | Commercial & Residential ice baths

Always cold, always clean! Fijn om te horen Bas en kom zeker nog eens langs in Badhoevedorp!

Betygsatt 5 av 5 stjärnor

Ich bin total begeistert von meinem…

Ich bin total begeistert von meinem Icetub!
Das Material ist sehr hochwertig und die Bedienung super einfach. Eine absolute Empfehlung!

22 februari 2024
Omdöme utan inbjudan
Logotyp för Icetubs | Commercial & Residential ice baths

Svar från Icetubs | Commercial & Residential ice baths

Es freut mich sehr zu hören, dass der Icetub Ihre Erwartungen erfüllt und Sie mit der Qualität und der einfachen Bedienung zufrieden sind. Es ist unser Ziel, Produkte zu liefern, die nicht nur durch ihre hochwertige Verarbeitung, sondern auch durch Benutzerfreundlichkeit überzeugen. Vielen Dank für Ihre Empfehlung und dass Sie sich die Zeit genommen haben, Ihre Begeisterung mit uns zu teilen!

Betygsatt 5 av 5 stjärnor

Ein sehr hochwertig verarbeitetes…

Ein sehr hochwertig verarbeitetes Produkt kombiniert mit einem 1a Service.

20 februari 2024
Omdöme utan inbjudan
Logotyp för Icetubs | Commercial & Residential ice baths

Svar från Icetubs | Commercial & Residential ice baths

Es ist wunderbar zu hören, dass Sie mit der hochwertigen Verarbeitung unseres Produkts sowie mit unserem erstklassigen Service zufrieden sind. Wir legen großen Wert darauf, dass unsere Kunden nicht nur ein Produkt von höchster Qualität erhalten, sondern auch eine Serviceerfahrung, die keine Wünsche offen lässt. Ihr positives Feedback bestärkt uns in unserem Bestreben, stets das Beste für unsere Kunden zu bieten. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen zu teilen.

Betygsatt 5 av 5 stjärnor

I love this product

I love this product. Only positive experiences with its use and communication with the manufacturer.

20 februari 2024
Omdöme utan inbjudan
Logotyp för Icetubs | Commercial & Residential ice baths

Svar från Icetubs | Commercial & Residential ice baths

It's great to hear that you are enjoying the Icetubs! Thanks for sharing.

Betygsatt 5 av 5 stjärnor

Heerlijk product

Heerlijk product. Geweldige service en werkt perfect! Heerlijk zo na het sporten!

19 februari 2024
Omdöme utan inbjudan
Logotyp för Icetubs | Commercial & Residential ice baths

Svar från Icetubs | Commercial & Residential ice baths

Bedankt voor je positieve reactie Leon!

Betygsatt 5 av 5 stjärnor

Realy nice design and performance

Realy nice design and performance. Reach easy 3 degrees. Perfect customer service. Realy engoying my icetud - from icetubs :) Highly recomended 🤩👌🤘

26 januari 2024
Omdöme utan inbjudan
Logotyp för Icetubs | Commercial & Residential ice baths

Svar från Icetubs | Commercial & Residential ice baths

Thank you for your enthusiastic feedback!

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