Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have two boys (ages 4 and 3) who were gifted two motorcycles for Christmas by their Uncle. They are obsessed with them and love to ride around using the bluetooth feature to their favorite songs (an... Se mer

Betygsatt 2 av 5 stjärnor

We loved the motorcycle and had so much fun with it. After only 5 months, and the motorcycle being stored indoors, it stopped working. I reached out to Hyper Gogo via email several times and never rec... Se mer

Betygsatt 5 av 5 stjärnor

I got this motorcycle for my godson who's 4 and painted it with a Spiderman design!! He absolutely loved the lights and sounds the bike made. The bike has adjustable speed settings AND training wheels... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Absolutely love that we got my son a hypergogo challenger! He was more than excited to receive it and at just under 4 it is perfect for him. Low enough to be able to sit and balance easily. He's... Se mer

Företagsinformation


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

106 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 62 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

My godson loves his new motorcycle!

I got this motorcycle for my godson who's 4 and painted it with a Spiderman design!! He absolutely loved the lights and sounds the bike made. The bike has adjustable speed settings AND training wheels to make the learning process as safe as possible. I'll admit that this is definitely going to be the first steps on getting into the motor world and we're both very excited about the process!!! Thank you Hyper Go Go!

10 november 2025
Omdöme utan inbjudan
Logotyp för Hypergogo

Svar från Hypergogo

Hi Jenni,
Thanks so much for the wonderful review! Love hearing how much your godson is enjoying the bike — the custom Spiderman design sounds amazing. We're excited to be part of his riding journey!

Betygsatt 5 av 5 stjärnor

Coolest bikes around

Amazing bikes. my son started with the Cruiser 12 at 4 and now I just got him the Challenger 12 Plus with App. They are very high-quality bikes, and he loves riding them all around our neighborhood and on trails.

20 november 2025
Omdöme utan inbjudan
Logotyp för Hypergogo

Svar från Hypergogo

Hi Monica,
Thanks so much for the great review! We're thrilled to hear both bikes have been a hit and that your son loves riding around the neighborhood and trails. Really appreciate you choosing HYPER GOGO!

Betygsatt 5 av 5 stjärnor

A Community We’re Proud to Grow With

HYPERGOGO has been such an amazing community to be part of. My son has the Cruiser 12 bike and he absolutely loves it — it’s lightweight, perfect for his size, and gives him so much confidence when he rides. I love watching him enjoy it and grow up learning the ropes in a space that’s safe, supportive, and full of people who truly care. It’s so much more than just a bike — it’s a community we’re proud to be part of.

19 november 2025
Omdöme utan inbjudan
Logotyp för Hypergogo

Svar från Hypergogo

Hi Gabrielle,
Thank you for such a heartfelt review. We’re so glad your son loves his Cruiser 12 and that you feel supported in our community. It means a lot to us — thanks for being part of HYPER GOGO!

Betygsatt 5 av 5 stjärnor

We love Hypergogo!

My godson loves his Pioneer Hypergogo. He loves the smoke, lights and sounds and riding next to his dad.

18 november 2025
Omdöme utan inbjudan
Logotyp för Hypergogo

Svar från Hypergogo

Hi Brianne,
Thank you! We're so happy to hear your godson is loving his Pioneer — the lights, smoke, and sounds are always a favorite. Appreciate you sharing and being part of HYPER GOGO!

Betygsatt 5 av 5 stjärnor

I’ve had four of these bikes

I’ve had four of these bikes, The M5, and three challengers. After about 1 year there have been no issues and these little things have been great! My two oldest out grew their but my boy Mavy is still using his as his daily ride. Very well made and still cool little machines!

17 november 2025
Omdöme utan inbjudan
Logotyp för Hypergogo

Svar från Hypergogo

Hi Emit,
Thanks for the awesome review! We're thrilled to hear you've had such a great experience with your bikes and that your son is still enjoying his rides. Really appreciate you choosing HYPER GOGO!

Betygsatt 3 av 5 stjärnor

The assoc that I texted were not very…

The assoc that I texted were not very helpful. I requested a phone call so I could clear up some confusing aspects of the problems the unit was having. Never received a call. Due to not being able to talk to a person at GO GO I received the wrong part. You need to change your view on talking to your customers. Also your phone mail box is full and the customer can not leave a message. Poor customer service.

14 oktober 2025
Logotyp för Hypergogo

Svar från Hypergogo

ThanHi Donald,
Thank you for sharing your feedback. We’re glad our support team was able to reach out and get everything resolved for you. If you ever need anything else, we’re here to help. Thank you for giving us the chance to make things right.
— HYPER GOGO

Betygsatt 1 av 5 stjärnor

Was sent the wrong item

Was sent the wrong item. Ordered a wall charger and received a rear rack for a bike that isn't even offered on the hypergogo website

5 oktober 2025
Logotyp för Hypergogo

Svar från Hypergogo

Hi Travis,
Thanks for letting us know, and we’re really sorry about the mix-up. Our team has reached out to help fix the issue and make sure you get the correct item. If there’s anything else you need, we’re here to help.
— HYPER GOGO

Betygsatt 5 av 5 stjärnor

Shipped fast and well packaged

Shipped super fast and well packaged.
It's only been a week since I've owned the product, but my kid loves it so far. Minimal learning curve from a balance bike to the motorbike - meaning less than an hour.

2 oktober 2025
Logotyp för Hypergogo

Svar från Hypergogo

Hi Jasmine,
Thanks so much for the great review! Glad to hear shipping was fast and that your kid is already loving the bike. Appreciate you choosing HYPER GOGO!

Betygsatt 5 av 5 stjärnor

Amazing service

Amazing service

29 september 2025
Logotyp för Hypergogo

Svar från Hypergogo

Hi Lior,
Thank you for the kind words! We’re happy to hear you had a great experience with our service. Thanks for being part of HYPER GOGO!

Betygsatt 5 av 5 stjärnor

Good customer service and great product

Good customer service and great product

28 september 2025
Logotyp för Hypergogo

Svar från Hypergogo

Hi Nathan,
Thanks for the great review! We're really glad to hear you had a good experience with both our customer service and product. Appreciate you choosing HYPER GOGO!

Betygsatt 1 av 5 stjärnor

They are the definition of bad…

They are the definition of bad communication.

They shipped the training wheels separately. Long story short they never arrived due to unpaid postage??? Was never offered any explanation and had to open a claim on PayPal for a refund to get them to offer any sort of resolution. Every time I contacted them (email and phone) they blew me off, said they'd call me back or let me know....then silence.

I wish I never did business with them.
Horrible experience. They needlessly gave my kid a boatload of disappointment.

15 september 2025
Omdöme utan inbjudan
Logotyp för Hypergogo

Svar från Hypergogo

Hi Matt,
We’re really sorry to hear about your experience — this is not what we want for any customer. We’d like to look into what happened, but we weren’t able to locate your order with the information available here.

When you can, please reach out to customer@hypergogo.com directly with your order details so we can review this and help find a proper resolution. We appreciate you bringing this to our attention and giving us the chance to fix it.
— HYPER GOGO

Betygsatt 5 av 5 stjärnor

Good customer service

Good customer service, recieved part I needed and worked perfect! Thank you!

26 september 2025
Logotyp för Hypergogo

Svar från Hypergogo

Hi Patrick,
Thanks for the great review! Glad to hear the part worked perfectly and that our customer service could help. Appreciate you choosing HYPER GOGO!

Betygsatt 3 av 5 stjärnor

Bike doesn't feel like it's worth what…

Bike doesn't feel like it's worth what I paid. I believe I could have found a better ebike for what I spent. Lesson learned I guess

26 september 2025
Logotyp för Hypergogo

Svar från Hypergogo

Hi Brittanie,
Thanks for sharing your honest feedback. We're sorry to hear the bike didn’t feel like the right fit for you. If there’s anything we can review or help with, please feel free to reach out — we’d be happy to take another look.
— HYPER GOGO

Betygsatt 1 av 5 stjärnor

Terrible Costumer Service for Defective Item

We set it up. It is not working. We filed an inquiry online with a video, waited 3 days asking for another video, which we responded within 1 hour with another video. Then it was crickets from hypergogo. I had to send 4 follow-up emails and finally got a response 1 week later telling us to try restarting the hoverboard and if still persist then to contact them again with the order number. Honestly, I paid over $400 for something that is not working and costumer service has been terrible and not helpful. I would recommend avoiding and buy elsewhere.

22 september 2025
Logotyp för Hypergogo

Svar från Hypergogo

Hi there,
We’re really sorry you had this experience — it’s never what we want for our customers. We’re glad our support team was able to connect with you and complete the return and refund. If there’s anything more we can help with, please feel free to reach out.
— HYPER GOGO

Betygsatt 4 av 5 stjärnor

Missing some bolts needed

18 september 2025
Logotyp för Hypergogo

Svar från Hypergogo

Hi Jessica,
Thanks for letting us know. We’re sorry some bolts were missing — our team would be happy to help get that sorted. Please reach out anytime.
— HYPER GOGO

Betygsatt 5 av 5 stjärnor

HYPER- GO AND GO AND GO AND GO AND GO...

My toddler saw these bikes on YouTube Kids; he was instantly obsessed! Literally, every single day, multiple times a day, for months, all he talked about was wanting one of these Hypergogo motorcycles for his 3rd birthday gift. It was everything we all hoped and expected it to be and more! Believe in the name... you will be on the non-stop "go-go" following your kiddo wherever the road or sidewalk will take him or her. Best gift I've ever bought any of my three kids in 12 years time! Not to mention, it's a built in exercise/weight-loss tool! Not just for us parents, but for older siblings too... say goodbye to days consumed by screen-time! And to top it all off, the battery life is built into the name as well. It puts the Energizer Bunny to shame the way it "goes and goes and goes!" YOU GO, 'HYPERGOGO!!!'

21 juli 2025
Logotyp för Hypergogo

Svar från Hypergogo

Hi Ashley,
Thank you for this amazing review! We’re so happy to hear how much your kiddo loves the bike — your story truly made our day. Thanks for being part of the HYPER GOGO family!

Betygsatt 4 av 5 stjärnor

My kiddo is very pleased with the bike…

My kiddo is very pleased with the bike It did show up with some damage i reached out to customer service they offered to replace the damaged parts today I received brand new WELL packaged exhaust pipes only one was damaged but they sent both we are still waiting on the new fender to arrive over all quite happy with it those are the only reasons I didnt give it 5 stars

21 juli 2025
Logotyp för Hypergogo

Svar från Hypergogo

Hi Cole,
Thanks for sharing your experience, and we’re really glad your kiddo is enjoying the bike. We appreciate your patience with the replacement parts and are here to help until everything arrives. Thanks for choosing HYPER GOGO!

Betygsatt 1 av 5 stjärnor

DO NOT PURCHASE

The 4 wheeler that I purchased less than 2 years ago just stopped turning on. I reached out to customer service who told me it was no longer under warranty and instructed me to purchase a specific part for 20 dollars. We replaced the part and it still won't charge or turn on. We have treated this 4 wheeler perfectly and we would have never purchased if we knew it would only last a year. My 5 year old is heartbroken as it was her Christmas present and when reaching back out there is no one around to work on these 4 wheelers so I can't believe we just lost so much money. What a scam!

24 juni 2025
Betygsatt 5 av 5 stjärnor

Responsive and helpful.

Responsive and helpful.

23 juni 2025
Logotyp för Hypergogo

Svar från Hypergogo

Hi Cody,
Thanks for the great review! Glad to hear our team was responsive and helpful. Appreciate you choosing HYPER GOGO!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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