Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Coole Skateboard Imitate und mal was anderes an der Wand, kein Zweifel. Aber zur Montage könnte man auf der Rückseite der Boards Markierungen setzen zum gleichmäßigen Befestigen der Halterungen. Viell... Se mer

Betygsatt 3 av 5 stjärnor

I haven’t received my package, it’s been almost a month and the tracking number still shows no updates. HULUS definitely doesn’t offer a reasonable post-sale experience. It’s a pity because you guys d... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Gave email address to put through an order to see what shipping to my country would cost. Have since emptied cart, but receive an email every day to “complete purchase”. Deleting from my cart doesn't... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

J'ai commandé un surf à personnaliser. L'échange avec l'équipe d'Hylus a été rapide et simple. L'intégration des photos que j'ai envoyée été superbe et ils ont accepté de faire plusieurs modifications... Se mer

Företagsinformation

  1. Dekoration- och inredningsbutik

Om HYLUS

Skrivet av företaget

HYLUS is a digital contemporary art gallery, showcasing the latest art trends into uncommon art pieces. We are experts in Acrylic Glass with 30+ years of experience in the industry. Craftsmanship is an essential cornerstone upon which we pride ourselves on and customer satisfaction is how we assess and ensure we maintain this belief.

Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

208 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I placed my order on May 12 and it was…

My shipment from Hylus was a bit delayed to COVID slowdowns, but when I received my product the support team reached out to me and apologized for the inconvenience, and was very helpful.

The product is better than I expected and they were really easy to install on my walls. Extremely happy with the results. I will be getting more products from Hylus in the near future!

3 juni 2021
Logotyp för HYLUS

Svar från HYLUS

Hi Dante,

Thanks for your valuable feedback.

We apologise for the longer dispatch time - unfortunately our supplier team has experienced a recent COVID outbreak in our US warehouse, production of your product had to be moved to our EU warehouse, hence the delay.

We're happy to report that this issue has been solved now, and as per your case, your products have already been dispatched 2 days ago, soon to be delivered to your doorstep.

Kind Regards
HYLUS Team

Betygsatt 1 av 5 stjärnor

I don't have any information about my…

I don't have any information about my order...? I didn't receive any email for follow up.

Where is my product?
When is gone arrive?
How can I get my no es Back?
Thank,s

1 juni 2021
Logotyp för HYLUS

Svar från HYLUS

Hi Reynaldo,

Thanks for your valuable feedback.

We apologise for the longer dispatch time - unfortunately our supplier team has experienced a recent COVID outbreak in our US warehouse, production of your product had to be moved to our EU warehouse, hence the delay.

We're happy to report that this issue has been solved now, and as per your case, your products have already been dispatched 2 days ago, soon to be delivered to your doorstep.

Kind Regards
HYLUS Team

Betygsatt 1 av 5 stjärnor

never showed up

I ordered my board over 2 months ago....Has NOT been received yet!!!

21 maj 2021
Logotyp för HYLUS

Svar från HYLUS

Hi Greg,

Thanks for your valuable feedback.

We've had a look in our system and could see that your custom order was confirmed on April 30, not 2 months ago. We've made you aware that unfortunately we were having issues with a COVID outbreak in one of our warehouses, and will be shipping your custom item late. We've provided a partial refund for these troubles.

Your custom Surfboard has been shipped today. We apologise for this inconvenience.

Kind Regards
HYLUS Team

Betygsatt 4 av 5 stjärnor

Skateboard damage now resolved. Product looks great!

I ordered 6 skateboards. 1 came chipped and another With a missing dot on the black part of the paint so you can see through to the wall. I sent a damage request and did not hear back so sent an email to the info@Hylus address and they got back to me. It took a little time but I have now received my replacement product. The skateboards look great in our family room!

18 maj 2021
Omdöme utan inbjudan
Logotyp för HYLUS

Svar från HYLUS

Hi Samantha,

Thanks for your valuable feedback.

Indeed we weren't able to get back to you as we couldn't find your email. We apologise for this inconvenience. Our customer service team has now confirmed that they have resolved your issue.

Feel free to reach out if you may need any more assistance.

Kind Regards
HYLUS Team

Betygsatt 5 av 5 stjärnor

Very happy with hylus

Great, high quality products which arrived quickly and safely packed.

I had a question about a product before purchasing it and got such a friendly and fast response by the customer service.

I also think the service after purchasing the products needs to be appreciated. Got an email with full instructions on how to hang up the boards on the wall.

Great job! I would always choose hylus again.

13 maj 2021
Betygsatt 5 av 5 stjärnor

Très bien et très pro.

Très bien et très pro.

Après une mauvaise réception de marchandise ( erreur de colis de la part de l expéditeur ), un mail d i formation et renvoi du bon colis .

Merci beaucoup
Je recommande

27 april 2021
Betygsatt 3 av 5 stjärnor

They should give you real advise and…

They should give you real advise and observations for personalized designs. If me as a customer send the design and it has a flaw, and I’m paying for that personalization experience you shouldn’t just asume that your work is over since your dont have to design it. A quick heads up as an expert designer could prevent production flaws

26 april 2021
Betygsatt 5 av 5 stjärnor

A+ Service

I never write reviews, but from the time of Purchase to calling customer service for Additional wall mounts, I have recieved 5 Star service. Will be getting more items soon.

24 april 2021
Betygsatt 5 av 5 stjärnor

Skate the Wall!

Love your products. It looks fantastic, and I was able to hang it without a problem! It truly stands out in my home!!

19 april 2021
Betygsatt 1 av 5 stjärnor
Logotyp för HYLUS

Svar från HYLUS

Hi Debbie,

Thanks for your valuable feedback.

I've had a look in the system for you and could see that we've tried to contact you numerous times from our Customs email address, but didn't get any response.

We'd love it if you could let us know what you'd like on your custom design via replying to our emails at your earliest convenience.

Kind Regards
HYLUS Team

Betygsatt 5 av 5 stjärnor

I was a little skeptical at first about…

I was a little skeptical at first about ordering these boards but I’m so glad I did!
When they came in they were a lot nicer than I could imagine.
I get a ton of complements about the art on my wall.

Definitely recommend getting a piece!

13 april 2021
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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