Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Coole Skateboard Imitate und mal was anderes an der Wand, kein Zweifel. Aber zur Montage könnte man auf der Rückseite der Boards Markierungen setzen zum gleichmäßigen Befestigen der Halterungen. Viell... Se mer

Betygsatt 3 av 5 stjärnor

I haven’t received my package, it’s been almost a month and the tracking number still shows no updates. HULUS definitely doesn’t offer a reasonable post-sale experience. It’s a pity because you guys d... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Gave email address to put through an order to see what shipping to my country would cost. Have since emptied cart, but receive an email every day to “complete purchase”. Deleting from my cart doesn't... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

J'ai commandé un surf à personnaliser. L'échange avec l'équipe d'Hylus a été rapide et simple. L'intégration des photos que j'ai envoyée été superbe et ils ont accepté de faire plusieurs modifications... Se mer

Företagsinformation

  1. Dekoration- och inredningsbutik

Om HYLUS

Skrivet av företaget

HYLUS is a digital contemporary art gallery, showcasing the latest art trends into uncommon art pieces. We are experts in Acrylic Glass with 30+ years of experience in the industry. Craftsmanship is an essential cornerstone upon which we pride ourselves on and customer satisfaction is how we assess and ensure we maintain this belief.

Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

208 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Super cool products

Super cool products, looking amazing and how they were shown. The installation of this art-boards was easy to handle. Nice and helpful customer service.

2 augusti 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don’t waste your money!!

Do not waste your money. Picture comes with very cheap plastic and stickers to hang this on the one. I purchased two xtra large photos and orettt much destroyed my floor and almost crushed my dog due to ripping off the stickiness. The mounts are still attached the wall! Very poor product and way over priced for the effort you have to go through to make this work!!!

23 juli 2021
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Nice picture, absolutely terrible install and video install

Received my extra large pictures after paying over $450.00 to find out that there is no help with mounting you have to measure the back and hope and pray that you can align the picture on the wall mounts there are no directions the video does not help unless you have a skateboard with 1 mount and for the extra large picture you get 4 cheap plastic mounts that have to go on perfect or it doesn’t fit. Very disappointed with instal on the amount of money spent!

8 juli 2021
Logotyp för HYLUS

Svar från HYLUS

Hi Robert,

Thanks for your valuable feedback.

We're sorry to hear you aren't satisfied with the Ghost Mounting system we offer. Our "How to Hang" page and video is publicly available for everyone who visits our site, a purchase is not necessary to learn about our hanging system. Our customer service team would also have been happy to assist and answer any questions before a purchase.

Kind Regards
HYLUS Team

Betygsatt 1 av 5 stjärnor

company scamming people out of items…

company scamming people out of items they return. i sent them an item back in the exact condition they gave it to me in and they didn't say anything and just burned me for over $130 and kept the item without giving me any money back. DO NOT BUY FROM THIS COMPANY

28 juni 2021
Omdöme utan inbjudan
Logotyp för HYLUS

Svar från HYLUS

Hi Rudy,

Thanks for your valuable feedback.

As with all return policies in the world, ours also includes that any returned product needs to arrive back to us in original condition and packaging. This is clearly not the case with your Surfboard - it arrived scratched at two different points, and without any original packaging.

Regardless how small the damage, we cannot send out or sell this item again in this condition. Our customers usually let us know of the tiniest marks on their products when they receive it, rightfully so, and we always refund/compensate them in line with our 100% Satisfaction Guarantee.

All this information is clearly communicated in our Terms and Conditions, which you've accepted before purchasing. Hardly a scam!

Kind Regards
HYLUS Team

Betygsatt 5 av 5 stjärnor

This is my second order however I have…

This is my second order however I have never been unable to redeem the 20% and I am ready to make a third order I’ve tried contacting by email but no luck…
And the 20% code never seems to work which is unfortunate I’d probably buy more product
Don’t give me wrong they’re incredibly great pieces of artwork…
I have ordered 7!!! Skateboards and a surfboard, hook up a discount- geez

26 juni 2021
Betygsatt 4 av 5 stjärnor

Waiting for customer service to get…

Waiting for customer service to get back to me on a defective wall mounting piece/quality of the skateboard I bought. The board fell off the adhesive, and left part of the paint/film of the artwork on the wall. :-( I emailed and a week later I have not heard back.

Update: heard back and replacing my board plus making up for the delay. Once received, I’ll give them a 5 star.

22 juni 2021
Betygsatt 5 av 5 stjärnor

Great Service

I have now ordered two boards and four prints from Hylus. One of the prints had faulty adhesives and fell of my wall. I contacted Hylus and they offered me a replacement hassle free. Great service and a great looking product.

22 juni 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Its been 1 month and i haven't got my…

Its been 1 month and i haven't got my product I've reach out multiple times tu the support email and never get back to me

20 juni 2021
Logotyp för HYLUS

Svar från HYLUS

Hi Manuel,

Thanks for your valuable feedback.

We apologise for the longer dispatch time - unfortunately our supplier team has experienced a recent COVID outbreak in our US warehouse, production of your product had to be moved to our EU warehouse, hence the delay.

We're happy to report that this issue has been solved now, and as per your case, your products have already been dispatched 6 days ago, and delivered yesterday. We hope you're enjoying your HYLUS Skateboard!

Kind Regards
HYLUS Team

Betygsatt 5 av 5 stjärnor

Beautiful amazing product

Beautiful amazing product. It took forever to get here so they should probably change it in the description that it will be here within 5-10 days bc it almost took a month. Otherwise the product is dope. Amazing quality love it! Going to probably order more!

15 juni 2021
Betygsatt 2 av 5 stjärnor

The product shipped only after I…

The product shipped only after I inquired about its status almost two weeks after order was placed. If I didn’t inquire, who knows I’d the product would have shipped. Unlikely I would purchase any more products from you unfortunately. Thx

13 juni 2021
Betygsatt 1 av 5 stjärnor
Logotyp för HYLUS

Svar från HYLUS

Hi Michael,

Thanks for your valuable feedback.

We apologise for the longer dispatch time - unfortunately our supplier team has experienced a recent COVID outbreak in our US warehouse, production of your product had to be moved to our EU warehouse, hence the delay.

We're happy to report that this issue has been solved now, and as per your case, your products have already been dispatched 2 days ago, and delivered yesterday. We hope you're enjoying your HYLUS Skateboard!

Kind Regards
HYLUS Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer