HX Car Park Management Omdömen 

Parked at Burnsall North Yorkshire on 17th of Jan this year paid my £2.50 fee at the machine after getting change from the cafe - this would allow me to park for 21/2 hours I entered at 2.05pm and left at 3.40pm so winin the time and they have sent me a five for £60 stating when I appealed that my car reg no Or anything similar was not on the list of cars having paid that day - I am convinced I put my correct reg no in. Unfortunately I don’t have the issuex ticket to prove it
There were only myself and a couple of other cars parked in the car park at the time.
Unsure what to do now HELP feel like I’ve been completely had over by this lot
Will NEVER Use this cat park again

This company clearly has no morals whatsoever and I am yet another person who has been scammed by this company at Cartmel racecourse. Having paid the correct parking charge n 3rd January and kept the ticket as proof they justify the fine by saying my full registration number was not displayed. I suspect they tamper with the machine to cause this outcome. I gather this has been highlighted in the local press. I have written to the Clerk of the Parish Council but clearly there is probably little they can do. However they ought to challenge the racecourse owners. We will never visit Cartmel again. What a shame that a lovely village is having its image tarnished by this scamming company.

Paid to park in Lancaster for 3 hours and overstayed by just 20 minutes. If you cannot top up within 10 minutes of your expiry time and i couldn't because I was in the cinema, then you get charged £100. I will never use one of their car parks again as the £100 charge is totally disproportionate to the amount of time overstayed. They don't charge by the time on the machine but by the time in and out so no grace period for parking , buying ticket etc. Not a service provider, but just a money grabbing company. KEEP WELL CLEAR!!!

Robbing B##tards
These scumbag lowlife sharks deserve 0 stars. They prey on innocent motorists and have no morals. If you see a car park run by these crooks then stay well clear.
If see one of their car parks just stay clear, I followed all signage paid for my parking by phone only option there was. Then got a £60 PCN. Which I then appealed followed the process required HX Car Park Management come up with images of signage that were not on display in the car park, just a digital image. My appeal was dismissed by the appeal my only other option would have been to go legal. I did not have the time or money so I have had to pay a £100 . On top of my original parking fee of £13.00. How can this be legal they using loopholes to get away with legal Robbery.

If it was possible to give less than one star, then I would.

Having passed her test around two weeks prior, my daughter went to an out of town retail park at around 6pm. When she went to leave the car park she had an altercation with another driver. This really shook her so much she didn't feel safe to drive and stayed over the 3-hour period. We explained this in the appeal to HX Car Park Management and they could see the green P on the photo of the car.

All they had to say was there are signs up and "By entering and remaining on the land, the driver has agreed to abide by all the contractual terms". All very true and we acknowledged it. Though personally, I would rather have someone park on my driveway and feel safe rather than them feel the absolute need to drive in a public road and not be in the right state of mind.

After rejecting our appeal, they said we could appeal their decision with theIAS.org, but IAS would not take mitigating circumstances and if the appeal with them was unsuccessful, then we would need to pay an additional £40 for costs incurred.

All very disappointing and makes me question why an out of town retail park would want to employ this company.

These scumbag lowlife sharks deserve 0 stars. They prey on innocent motorists and have no morals. If you see a carpark run by these crooks then stay well clear.

My daughter received a PCN thru the post a week before christmas for not purchasing a ticket near Lancaster bus station. She had bought a ticket and left in the correct time slot but she had only put the last 3 letters of her number plate as is normal where we live in cumbria. I appealed the charge but they turned it down as she had not followed the instructions correctly. They could blatantly see that she had bought one but denied her appeal on a technicality as she never followed the instuctions on the parking meter! I explained that it was dark, raining and she had only recently passed her test (she is 18) but they couldnt care less!! What an awful company!!!!!!

Don’t even rate 1 star but I had to click 1 to review, we met a friend at St James Park Knaresbrough as I have done for many years, couple of weeks later received a parking charge notice ? We always stay between 3 and 4 hours shopping ! Coffee a wander in shops, Lunch then carry on in the rest of the shops between 10.30 and 2.30 and never had a problem, as normal this time. Seemingly the car park management have changed this to 3 hrs max from 4hrs with NO Notices around !!! Why would anybody realise this had changed if you arnt made aware ? There were 3 of us together and I only realised this change had happened after getting the charges and logging on to the parks website. Well sorry to the shops there where between us we spent a couple of hundred pounds ! We won’t be going back to St James Park anymore NOW ! I also used to work close to the park and actually remember a time before this robbing thriving company was in charge !

STAY AWAY FROM THIS CAR PARK.
Went to try and park in their Nottingham car park to which there was no spaces left as it was small and poorly laid out, so I left the car park and got a £60 fine! For not even parking up!
All I wish is that I saw all these reviews before hand so I could stay away

Received a PCN of £100 stating that l failed to purchase and display a parking ticket, which is a total lie. This company's reviews show that a lot of people have encountered the same problem. I think we are dealing with a rogue company here. Why is this allowed to go on and where can they be reported?

Shameful, corrupt company of thieves. We paid for our parking. We were charged more than stated on their signs, due to an admin charge. We parked legally and received a pcn. They stated we had entered an incorrect vrn. This is not the same as not paying to park. On appeal hx showed their list of vrn's for that night and there was nothing even close to our reg. This seems very dubious. I think they tamper with their systems. Why would their systems take our payment without any vrn? We wouldn't have entered one 100% incorrect. They would have had one payment more than the vehicles on their site but still insist we didn't pay. The appeals process is pointless. Do yourself and everyone else a favour and avoid this companies car parks. Check signs for ownership and leave, i certainly will. Legislation for this industry is massively lacking and needs seriously improving and this company takes complete advantage. Avoid, avoid, avoid.

Total rubbish - all cowboys making money from innocent people

We parked for 20 minutes in Morecambe to put a cheque in the bank. We entered the normal last 3 digits of car no (as per all other parking in our region). It is ridiculous to require all the reg car no, knowing we did pay. To claim we did not pay for parking is an insult, when all factors add up to us paying. The appeals team must be reaping in money for their immoral company.

Yet again this company using a stupid excuse to say my parking ticket was invalid at the Cartmel village racecourse car park. I have never used a car parking machine that you have to key the Full registration into the parking machine, as the parking machines in South Cumbria only require the last three letters of your reg.
The photo's provided on the Parking Charge Notice clearly correlate that the details on the ticket and my car are one and the same, and the timings of arrival and departure met the time allowed for what i paid, No defrauding of payment was made.
Definitely won't be using the car park again and add will my complaint to the others that have been reported in the local press

would give zero stars if I could. son mistakenly put in his car reg number instead of mine - the one he had borrowed for half an hour. still have the ticket. showed them photos of our cars,side by side, both registered in my name. paid £1 for half an hours parking, stayed 10 mins, and have refused my appeal, even though they can clearly see from their cameras that the car paid for was never on the carpark. £60 fine!! cowboys. I refuse to park on a parking eye carpark and now will never again park on a hx carpark.

Parked car at Burnsall North Yorks. Paid fee but no ticket issued hence unable to prove that I had paid.

Received a parking fine. Wrote to HX to appeal. As per other reviews, I got nowhere and have to decide whether to take these cowboys on or reluctantly pay the fine.

I would strongly recommend that people should avoid parking in any location that they manage.

Zero stars if I could
Parked in Halifax near McDonalds on a petrol station forecourt. Went into buy something and then moved. Small piece of land cordoned off with cones and cars parked in a line in front of cones. I didn't park on double yellows and there was access to the tiny piece of land. To me simply looks like a trap to trick motorists. I wouldn't use their carparks ever. I have paid but will be taking legal action as this is blatant
PS when I checked the warning sign is behind the cones so very ambiguous

Parked my car at Cartmel racetrack, paid for my ticket, spent a lovely hour in Cartmel. A month later we received a £100 fine, we were told we could not appeal as we did not respond to the first letter which we did not receive. I did pay! We paid the fine as we were intimidated by their threatening words. I wrote to them telling them I had paid I have thrown the ticket away, they have given me no proof of me not paying? I was with a friend she saw me pay. The gentleman in front was having trouble with the machine. This company is a disgrace and a parasite. I even contacted the landowner with no response, both letters were sent registered post, I feel robbed.

avoid at all costs. unfair, greedy company.

Received a £60 fine on 19th November from these cowboys, stating that I had only inputted the first two digits of my registration number when I paid for my ticket.looking into it it seems this a common occurrence so it is obvious this company is using underhand tactics to fleece the general public such as faulty machines(as reported in the times) and terma and condition as long as your arm, high time companies like this are held to account. Seems someone on here received a ticket the same day from the same company regarding the car park in king street wigan would be interesting to see what theirs was issued for.