HX Car Park Management Omdömen 

I’m giving one star as I can’t give less. I overstayed 20 min on one of the HX parkings. They sent me letter that I need to pay £60 if I don’t pay penalty amount will raise to £160. Of course I payed £60. After 2 months i received a letter from solicitors that if I don’t pay £160 they will invite me to court and that £160 will go up and up. Now is 4 months after all that situation and my case is still on hold even when solicitors received proof of payment. All screen shots provided all payments done. They saying nothing to worry but all that situation is just a joke and all what they want is to take hundreds from your wallet even if you pay. Easier and better is to park on double yellow line.

One of the worst company who not understand and not even hear the valid reason. Issues a notice on parking where is construction going on recently in Aldi leeds parking. I am gonna file complain against this company.

This company are the absolute scum of the earth… they have no interest in any reasonable explanations, you can pay and display, you can appeal on the grounds of disability, poor WiFi, and even ring them to tell them there is a fault with their machines… the minute you enter their carpark, you are a victim of their scam! The staff are all complicit in the money making racket and should all hang their head in shame. Spread the news on social media far and wide about their terrible tactics, and stop vulnerable people falling victim. They are evil.

Unfortunately I was fined £60 for parking outside a shop where I have spent a lot of money over the past few years, I did appeal to HX Car Park Management but to no avail. The sad part is that I will no longer use that particular shop.

Disgusting company, says you can pay online within 24 hrs. Gives you details of the website and where to pay but doesn’t tell you that you need a ticket.

From a machine that doesn’t work…

Tried to appeal two times and got no reply, resulting in 170£ fine

Parasites. Spent over £300 in a shop there, plus about £20 in food in the cafe whilst I did some work from the cafe, and ended up staying 12 minutes over the arbitrary 3 hr limit. Bunch of c***s, the company and anyone who works for them.

I paid the parking fee but unfortunately put my vehicle registration in slightly wrong. The hx parking company charged me £30 but I appealed but they failed it then had to pay £100. Please don’t park with them! Disgusting service!

I received a parking notice fine for Spanish City but I have proof of payment and I left with an hour to spare! What is wrong with these cowboys?

Pay and display machine broken down on numerous occasions,if you don’t have a mobile phone they fine you.Trying to pay by mobile is virtually impossible.This company can only be described as crooks

We have a blue badge as our toddler is severely disabled. We forgot to put the badge on. We appealed and were refused and charged despite apologising. Appeal refused. This company is a DISGRACE. Disgusting.

I got a final demand after not even receiving the first. Not only that, this second letter says you have 14 days to pay from the date of the letter. And I get it 7 days later which now means I only have 7 days to pay. This makes me wonder if I am being set up for failure?

So appeal. Use this website: search the net for parkingmateuk and use their template letters.

Remember what Money Savings Expert Says...
Don't think of private parking tickets as 'fines'
They're not. Private parking companies have no official right to fine you, though they may try to make you think they do. All they're doing is sending you a notice of what they deem to be a breach of contract.

It's worth reporting unfair tickets to the landowner.
If the parking firm which has issued your ticket has behaved particularly unfairly, it may be worth reporting it to the landowner, eg, a retailer or hospital, which employs it too.
It may be horrified at its antics and willing to intervene on your behalf to cancel the ticket

What does the Government say?
Minister for Levelling Up Neil O'Brien said: "Private firms issue roughly 22,000 parking tickets every day, often adopting a system of misleading and confusing signage, aggressive debt collection and unreasonable fees designed to extort money from motorists. [Our] new Code Of Practice will set out a clear vision with the interests of safe motorists at its heart, while cracking down on the worst offenders."

Also, new regulations mid 2023 hopefully says maximum they can charge is £50

just recieved a parking fine parked in a disabled bay says was not parked within designated bay markings. the photo shows i was just on the yellow line not over it on one side with no space as was a kerb the other side.i wasnt taking up a-2nd space. they must think i rode in on the last steam train. boy im gona hve fun with this.its not illegalto park on the line and i am disabled fgs so forgive me if i didnt get out-and measure the bloody space!

We went to Beadnell Bay Northumberland for an afternoon at the beach. The beach car park was full so following the other car parking signs, we entered the HX Car Park. The options we had to pay for our parking were; ringing a number which just had an answer phone message and then cut off, downloading a payment app or going on the website- neither of which worked, our phones just buffered as they weren't receiving enough signal. On returning to the car after 15 frustrating minutes of trying to pay we saw another small sign which said we would incur a fine if we hadn't paid within the allotted time of 15 minutes! Consequently, we got in our car, left the car park, left Beadnell Bay never to return. What a DISGRACE this rip off parking firm are! we of course got a ticket through the post a few weeks later which we took to arbitration but lost - as HX car parks are very cunning in the way they display the parking information, they make it so difficult to pay to park, you don't notice their strategically hidden sign telling you your time is ticking down to receiving a £100 fine (£60 if you pay quickly and don't argue your case by going to arbitration). What an abhorrent firm - they should be shut down, shame on them!
Also, really bad for Beadnell Bay as we could have chosen to have parked on the grass verges for free like most other visitors but didn't want to add to the congestion- is this the best they can offer for car parking? We would have spent the afternoon there and spent our money with the local businesses but will not be going back!

I use the same parking lot 3 days a week to go to the gym. While I was at the gym, my wife called, and I had to run home quickly to fix an emergency. I return 28 minutes later to finish my workout. I was sent a £100 fine because I returned in less than 30 minutes?? That doesn't even make sense. Why is that a rule?

Disabled parking Whitley Bay
We went to park at Spanish City Whitley Bay. There was a white car parked across 3 disabled bays. He moved to let us park. The car was parked in a disabled bay with a Blue Badge clearly displayed.
Two days later we got a notice from HX car parking demanding £60
The number/website to make appeals on is inactive
The photo displayed shows our car on a public road, re road marking shown.
There was no time, date or location shown on the photo
This firm is scamming visitors to Whitley Bay, perhaps an official scam with the blessing of North Tyneside Council
HXcar Parks are nasty people

Do not use these car parks. I drove in in a VW campervan and parked next to another camper. Got out to pay to find out you have to pay on a app. I had to download the app which was slow due to not a lot of Wi-Fi. Then I tried to add my vehicle and it wouldn’t take it. I tried a few times and the asked another driver who came in in a camper. By the time I gave up and and left it could have been over 10 mins but I don’t know. They make it as difficult as possible to pay and I will avoid all these in the future. Just evil people.

On 3 Aug 22 my wife and I visited St Bees in Cumbria and parked on the only available parking area I could see close to the beach. I went to the parking machine, saw that the cost for one hour was £1.50, then £2.50 for two hours, etc. As we were only there for a short visit I tried for one hour at £1.50 but the machine kept putting £2.50 on the screen. I was that annoyed at the time it was taking me to obtain a ticket so decided I would pay the £2.50, in cash. The machine refused to take cash. As there was an alternative payment method of credit card I decided that was my option and so put in my credit card. I pressed the pay button and the machine issued me with (wait for it) a ticket for £25.00. I took details of the company, together with a photograph of the machine. I have since written to the company but have not received any response. Parkers beware.

Biggest rip of ever arrived to park went to machine had to down load ap which I did spent next 10 mins entering details reply back was could not park this type of vehicle here entered details again same thing after 20 mins gave up and drove off now received a pcn for 100 quid reduced to 60 if I pay quickly most expensive 24 mins ever do not use these under any circumstances rip of merchants appeal process having a laugh

Shameless scammers. Action needs to be taken so that this company can no longer prey on members of the public.

Absolutely disgusted with this company and we will fight you all the way.

Recently attended a concert and parked in their almost derelict looking car park.

Tried to pay using the app several times but it wouldn’t work. Had to use the machine instead but had no cash. We walked the short distance to the nearest shop to generate some cash and paid for our ticket.

We received a fine from the company a few weeks later. We appealed snd had the ticket as proof but they denied our appeal because we were 9 minutes over the allotted 15 minute pay period.

THE ONLY REASON WE WERE LATE IS BECAUSE THEIR APP DIDN’T WORK!!!!!!!