HUB Financial Solutions Omdömen 

872
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The process has been extremely thorough, which it should be for something as complex as Equity Release. Jack Wilby our advisor explained every step clearly and answered our many questions with... Se mer

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Betygsatt 5 av 5 stjärnor

Laura was absolutely fantastic today, she was very professional and gave me plenty of options for my pension. Nothing was too much trouble for her and anything that I asked her she answered promptly a... Se mer

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Betygsatt 5 av 5 stjärnor

I was kept fully informed throughout and any questions I had were answered quickly. Ashley made the whole process clear and explained everything clearly

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Betygsatt 5 av 5 stjärnor

Laura was very professional through my phone call and explained everything thoroughly! She was lovely and caring and asked if I understood everything before moving on. Questions were answered profess... Se mer

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Företagsinformation

  1. Pengar och försäkring

Skrivet av företaget

We aim to transform customers' lives in retirement - it's what makes us different. We take the time to build up a detailed understanding of each individual’s financial situation and what they want to achieve. HUB Financial Solutions is part of Just Group plc, a specialist in the retirement market. As a Group, we’ve helped more than 700,000 people achieve a better later life through our solutions and services. HUB Pension Consulting specialises in providing client advisory services to Defined Benefit pension scheme trustees and scheme sponsors undertaking bulk member options exercises.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

872 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(872)

189 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Very helpful- informative and friendly-…

Very helpful- informative and friendly- felt safe in their hands - a big shout out to Laura

21 januari 2026
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for your kind words Debby. It's so great to hear about your wonderful experience with one of our advisors!

Betygsatt 5 av 5 stjärnor

Alison Wren gave me a brilliantly clear understanding of equity release options. Thank you .

I am delighted that Alison Wren was my Financial Adviser from Saga Hub Financial Solutions. She made everything about gaining funds from my property clear and very accessible. Alison explored my financial position, putting me at ease by answering questions and clarifying throughout the process. She gave me a full picture of my borrowing options and gave me time to consider and dither as I grappled with the pros and cons of the opportunities available. Alison listened, gave me time. She matched the equity release offers available at the time and gave me choice which was great. Alison also suggested exploring the borrowing alternative of Retirement Interest Only Mortgages as I wanted to repay interest each month. Saga partner with a company called Tembo and the trust I built while working with Alison enabled me to work with Tembo on that basis aswell. In the end the better borrowing rate at the time was with Tembo and I will take that route just now. But I have no doubt I will return to Alison in the future as my borrowing life evolves. Thank you so much Alison for freeing up my lifestyle and ‘later life living’ with your kind and trusted advice. I truly recommend Alison to anyone seeking advice about equity release.

20 januari 2026
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for taking the time to leave such a wonderful review Jane. It's so great to hear about the amazing support you received from one of our advisors when exploring your equity release options.

Betygsatt 5 av 5 stjärnor

HUB financial experience

A very helpful informative and friendly experience i would highly recommend
HUB financial solutions

3 december 2025
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for taking the time to leave us a review! We're so happy to hear about your wonderful experience with us.

Betygsatt 5 av 5 stjärnor

Excellent all round

Excellent all round. Established our needs. Clear unbiased advice provided. Very happy to speak again to Alison as we review needs in future.

19 januari 2026
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for your kind review! We're so glad to hear that everything went smoothly.

Betygsatt 5 av 5 stjärnor

A straightforward process with excellent support.

I can honestly say that my dealings with HUB and in particular, Andy Chadwick, were excellent. I felt confident and listened to throughout the whole process, every stage was explained and all my questions were answered honestly and with clarity. The whole process was a lot easier than I had envisaged and I would recommend HUB to anyone considering equity release.

3 november 2025
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Svar från HUB Financial Solutions

Thank you for your wonderful review Maureen. We're delighted to hear about your positive experience and that advisor was able to guide you through the equity release process!

Betygsatt 5 av 5 stjärnor

Excellent service

We cannot rate our experience highly enough, we were given excellent advice,the call was received on time by a very professional and pleasant lady, Alison provided us with the information we needed plus more which has helped us enormously to see how we have been and looking forward can manage our finances to our advantage, thank you Ms Wren, we are forever grateful customers.

14 januari 2026
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for taking the time to leave us a review Christine. We're so glad to hear you had such a positive experience with our advisors!

Betygsatt 1 av 5 stjärnor

An incredibly elongated and frustrating process.

A total of 123 day's start to finish, an extremely frustrating and elongated process.

The telephone staff who I spoke to (and there were many of them over this 4 month period) were very polite and professional, however once each call had ended it felt like there was little or no proactive action taken to follow through the application process. I made several calls myself directly to the various organisations involved just to try and keep it moving forward.

It felt like I was doing the job of HUB Finanacial Solutions for them.

14 januari 2026
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Svar från HUB Financial Solutions

Dear Mr Wood,

We're sorry that your experience with HUB Financial Solutions did not meet your expectations. Throughout the process of setting up your annuity, we provided you with an outline of our process and the requirements for completion. Once our team had received everything needed, we worked to complete the purchase of your annuity, keeping in regular contact with you.

We appreciate your feedback highlighting the length of the process, and we will use your comments to review and improve our service, as we pride ourselves on our customer service and our aim is for people to feel positive about their interactions with us.

Kind regards,
HUB Financial Solutions

Betygsatt 5 av 5 stjärnor

CLEAR and concise.

CLEAR and concise.
Alison WEIR was excellent.

13 januari 2026
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Svar från HUB Financial Solutions

We're delighted to hear about your positive experience with our advisor Tim. Thank you for taking the time to leave us a review!

Betygsatt 5 av 5 stjärnor

Expertly done

From start to finish everything went well, very expertly done and very satisfied with the outcome

6 november 2025
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Svar från HUB Financial Solutions

Thank you for your lovely review Marion. It's great to hear that everything went smoothly!

Betygsatt 5 av 5 stjärnor

Fantastic Service - Highly Recommend

Nothing but superlatives to relate regarding recent dealings with Hub Financial Solutions. Held a set of in depth meetings with Retirement Adviser, Steve Harris, in relation to the feasibility and suitability of a lifetime mortgage. Throughout the process, Steve was polite, courteous, interested, informative and extremely thorough, explaining every step of the application in layman's terms, offering expert advice and ensuring everything was divulged and fully understood.

During my career, I was employed in big business blue chip sales, most notably as UK Sales Manager. As such, I know good people when I see them and Steve is seriously as good as they come, a credit not only to Hub but also himself and his profession in general. Needless to say - and as a direct consequence of the aforementioned meetings and the eventual outcome of these - I would have no hesitation in recommending Hub to anyone seeking similar such advice.

Seriously impressed. Five star service with a smile. Good luck for the future, Steve, if you're reading this; it was a pleasure doing business with you.

Up the Palace!

9 januari 2026
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Svar från HUB Financial Solutions

Thank you so much for taking the time to leave us such a wonderful review Gary. We take great pride in our customer service here at HUB Financial Solutions, so it's great to hear about your positive experience with one of our advisors!

Betygsatt 5 av 5 stjärnor

Very Helpful

Very Helpful, efficient and reliable

17 november 2025
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Svar från HUB Financial Solutions

Thank you for your kind review!

Betygsatt 5 av 5 stjärnor

Very helpful information and advice

Received very informative information and assistance with an enquiry. Made to feel important and had good follow ups.

13 november 2025
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for taking the time to leave us a review Alison. We're so happy to hear about your wonderful experience with us!

Betygsatt 5 av 5 stjärnor

Excellent service

When we had decided to go ahead with equity release we contacted four other providers but we decided on saga .from the moment we spoke to Clair and-we felt comfortable with our decision we never felt under pressure,everything was explained and were given time to discuss with our children it was such seamless process.thank you clair and everyone in saga

6 januari 2026
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for your kind words Richard. We're so happy to hear about your positive experience with HUB Financial Solutions when going through the equity release process!

Betygsatt 5 av 5 stjärnor

So pleasant to deal with a Company that…

So pleasant to deal with a Company that exerted no pressure whatsoever instead taking a serious amount of time guiding us through all the various options available to us - all of which were explained in great detail and in an easily understood language and manner. Initially we were somewhat daunted at the thought of Equity Release and were pleasantly surprised how simple and speedy the process turned out to be. Cannot praise highly enough David Farrell who guided us throughout making the whole process seemingly transparent and ensuring we understood every facet of the arrangement.
A good company to deal with.

10 december 2025
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thanks for your feedback, great to hear that David made everything clear to you.

Betygsatt 5 av 5 stjärnor

Laura was helpful and approachable

Laura was helpful and approachable, gave clear unbiased guidance of options and made what could have been a confusing conversation, uncomplicated and helpful

16 december 2025
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

We’re delighted to hear that our advisor was helpful and made things easier for you😊 Thank you for your feedback!

Betygsatt 5 av 5 stjärnor

Laura from Hub Financial Solutions.

Laura from Hub Financial Solutions was absolutely brilliant to deal with. She was pleasant, friendly and, above all, extremely knowledgeable about what she was talking about. She put it over in an easy to understand way and if anything wasn’t quite clear she could explain it in clearer detail. Laura was a pleasure to deal with and was very helpful too.

21 november 2025
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for your review Nigel. It's so wonderful to hear about your positive experience with our advisor😊

Betygsatt 5 av 5 stjärnor

BIG shout out for David

The advisor, David, was extremely helpful and his patience was above and beyond. A big Thank You, Sarah Stott

12 december 2025
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Your positive experience with our advisor is so lovely to hear. Thank you for taking the time to leave us a review and for choosing us😊

Betygsatt 5 av 5 stjärnor

From the time I decided to use Hubb…

From the time I decided to use Hubb David has been my advisor. He has been extremely helpful with everything, patient when I've asked too many questions and always available when needed. He was thorough and professional throughout but also friendly. Excellent advisor and service.

8 december 2025
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

We’re so pleased to know our advisor was able to assist you effectively. Thank you for sharing your experience Eileen - it’s greatly appreciated😊

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