The process has been extremely thorough, which it should be for something as complex as Equity Release. Jack Wilby our advisor explained every step clearly and answered our many questions with... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
The process has been extremely thorough, which it should be for something as complex as Equity Release. Jack Wilby our advisor explained every step clearly and answered our many questions with... Se mer
Företaget har svarat
Laura was absolutely fantastic today, she was very professional and gave me plenty of options for my pension. Nothing was too much trouble for her and anything that I asked her she answered promptly a... Se mer
Företaget har svarat
I was kept fully informed throughout and any questions I had were answered quickly. Ashley made the whole process clear and explained everything clearly
Företaget har svarat
Laura was very professional through my phone call and explained everything thoroughly! She was lovely and caring and asked if I understood everything before moving on. Questions were answered profess... Se mer
Företaget har svarat
We aim to transform customers' lives in retirement - it's what makes us different. We take the time to build up a detailed understanding of each individual’s financial situation and what they want to achieve. HUB Financial Solutions is part of Just Group plc, a specialist in the retirement market. As a Group, we’ve helped more than 700,000 people achieve a better later life through our solutions and services. HUB Pension Consulting specialises in providing client advisory services to Defined Benefit pension scheme trustees and scheme sponsors undertaking bulk member options exercises.
5th Floor, The Ewart, Bedford Square, BT2 7EP, Belfast, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Advisor very helpful, clear and understanding as to circumstances. Followed up with information as promised.

Svar från HUB Financial Solutions
I am indebted to Laura from HUB Financial Solutions for her ease of delivering the information relevant to my pension options. I have little knowledge around how Annuities work and did not realise the number of options open to me.
She made all information easy to understand and regularly recapped and gave opportunity to ask questions, she was very patient, especially with my lack of knowledge around complex financial options, she made sure I was on board with each step before moving on. She was very knowledgeable, kind and understanding. Thank you so much you have helped make this so much easier than I thought possible.

Svar från HUB Financial Solutions
Documentation is comprehensive and clear. Clair's explanations were thorough and patiently delivered.

Svar från HUB Financial Solutions
Very rigorous and conscientious support from our adviser David Farrell and impressively rapid execution thereafter. We took our time to explore alternatives. All questions answered, no stone unturned.

Svar från HUB Financial Solutions
The advice provided was clear, easily understood and totally appropriate to our needs (equity release). Our contact, Jackie Hart was professional, knowledgeable, approachable and personable. She guided us through a number of options and alternatives in order to reach a product that met our needs and aspirations. She was also prepared to challenge and question our ideas and assertions when necessary. This was done with pleasant good humour. Without her help the process would have been long, drawn out and considerably complicated. She managed to navigate a clear path to a excellent conclusion.

Svar från HUB Financial Solutions
Hub were very easy to deal with , easy to contact when needed , they gave exceptional advice which helped me come to my decision , very professional & i would 100% use them again.Excellent service all round.

Svar från HUB Financial Solutions
I had a telephone appointment today with Laura and I have to say that she was absolutely brilliant! She explained everything about taking out an Annuity very clearly and precisely. Nothing was too much trouble. I would definitely recommend her and Hub financial solutions to anyone.

Svar från HUB Financial Solutions
Steve White was dealing with my finances.I found Steve to be extremely thorough and efficient. Both professional and friendly.
Even though I haven’t decided to go ahead with his recommendation that is not in any way a reflection of his service and I definitely feel I could work with Steve if I needed to in the future.
Many Thanks Steve for your time and expertise.

Svar från HUB Financial Solutions
Excellent telephone call with Laura, discussing options and obtaining annuity quotations. Information was well structured, clearly presented, and helpfully explained; I couldn't have asked for more.

Svar från HUB Financial Solutions
I used HUB to manage my DC pension fund. Everyone involved in processing my account seemed to understand my needs and delivered a plan that is easy to understand, logical and gave me confidence in how robust my pension would hold out against my planned spend.
They described all risks well, and analysed my decisions to ensure they did not expose me too much.
All of the staff were friendly and professional.
I have confidence in the way they are managing my tax efficiency, fund management and, after being with them for more than a year, they have paid me on time, every month without a single issue.

Svar från HUB Financial Solutions
From the time I decided to think about equity release and contacted saga, through to the end when my funds were released I found everyone to be most helpful, keeping me informed of the progress at every stage.

Svar från HUB Financial Solutions
The whole process and experience was truly excellent The discussions/interviews went so well and professional with no pressure and everything was well explained. Our availability for calls was limited, yet the representative went out of his way to accommodate our availability.
The documentation was very clear.
We are kept informed of the status and we knew what was to happen and when.
The fees were extremely competitive.
Overall it was faultless.

Svar från HUB Financial Solutions
We dealt with Jackie. She called promptly as per appointment.
Jackie informed us of the available options open to us, then proceeded to look in to our circumstance. After we had discussed everything, she gave us some sound advice, which actually meant she would not be selling us a product. When you here so many negative reviews of companies, it is like a breath of fresh air when someone does not try and make money out of you, but gives free, sound advice.
I would recommend giving HUB a call if you are thinking about Equity release.

Svar från HUB Financial Solutions
I have used HUB three times in relation to pension draw downs. Their customer service is second to none. Five stars is not enough for this exceptional team.
Thank you.

Svar från HUB Financial Solutions
From first request to finish - 100% service from all I had contact with at HUB - helpful, efficient, friendly especially my main contact Andy who helped to make a big decision on my part come into fruition so well
Thank you so much & every success for the future

Svar från HUB Financial Solutions
The whole team at HUB were excellent, patient and informative. Especiallly Andy Chadwick who was so patient with us, and Mattthew who concluded the deal. I cant rem3ember all the named of people who spoke to me, but they were all good.
Thank you all.

Svar från HUB Financial Solutions
I would highly recommend a consultation with HUB, and in particular Steve Harris who was incredibly helpful, knowledgeable and always professional. Although equity release was not the product for me, he was happy to signpost me to companies which could potentially help me. Thank you!

Svar från HUB Financial Solutions
Used Owen Reid at Hub Plc to consider transferring out of a defined benefits scheme and received excellent service. He interviewed me extensively to understand my priorities and objectives and then produced a very detailed report that supported a decision to transfer out.
I really feel listened to and understood - many thanks, it shows expertise, professionalism and great people skills. I've Hub in the past when I retired for advice and planning and I'll be happy to use them again in future.

Svar från HUB Financial Solutions
My first dealings with Equity release, working as POA for a friend. Steve Harris has guided me through the process and the issues we have had to deal with, in particular in relation to the problem of severe dementia of the individual concerned.
Dealings with Adult care services is slow, bureaucratic and can be frustrating.
Timing and determining the right financing has been crucial in this exercise; Steve has provided assurance, professionalism and peace of mind.
Really appreciate his help and advice

Svar från HUB Financial Solutions
This is the second time I have used HUB Financial Solutions and again they were very efficient and helpful. They send all paperwork quickly and explain everything as you go along. I would highly recommend them.

Svar från HUB Financial Solutions
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.