House of Hearing - Edinburgh Omdömen 

This morning was an unexpected positive experience. From reception, to ear wax treatment to audiology testing and diagnosis everyone was welcoming, friendly and thoroughly professional. They took time to explain and to reassure. Unlike other providers the audiologist advised me I didn't need hearing aids; their primary concern was not to make a sale but to serve my best interests. I have scheduled and annual checkup with House of Hearing.

I had an excellent experience with my latest visit to House of Hearing in Edinburgh where my audiologist, Stuart, was very attentive and knowledgable. Extra care was taken with the fitting to avoid previous issues with hearing aids dislodging and the sound quality with the new aids is fantastic. The outcome has been an amazing improvement in quality of life. Thank you!

Excellent service from The House of Hearing in Edinburgh.
The audiologist Nicola was superb. She explained everything in detail and was very sympathetic to my mums hearing loss.
A new hearing aid was given but my mum could not get used to the over ear type as had always had the “in ear”
Not a problem at all, a new in ear device was ordered in place of the original.
All in all great service

I have been using the house of Hearing for many years now. As usual the standard of care, patience and discussions around my hearing could not be faulted. Trustworthy and never pressured sales. Thanks to Stuart for continued expert advice and service. Can’t recommend highly enough!

Professionalism shown by staff and prompt help with my problem I have been visiting house of hearing for20 years and have had great service all that time. Norman and Janette

I have been attending the H.O.H Edinburgh clinic for nearly four years now, and I can’t praise the team highly enough. Since my very first visit every member of staff, from the receptionists to the senior audiologists, have always given me a warm welcome and they always allocate sufficient time to discuss any concerns I may have and for tests to be taken.

I would like to say a special thank you to the wonderful Louise Stewart for her continued support and understanding over the last 3 years and in particular over the past two months for going that “extra mile” to support me and find the right solution for my hearing loss. With your knowledge and experience I always feel in safe hands. My life with hearing aids has been transformed.

I would highly recommend the Edinburgh clinic for their professional non pushy approach to ensure the correct hearing aids are provided to the individual needs of their clients.

House of Hearing has for been a life saver for me in 2023 improving the quality of my life immeasurably. The care and advice given by Stuart Lyness in Edinburgh has been first rate - with a further thanks to Daniel Foxcroft. I now have hearing aids perfectly tuned to my requirements.
House of Hearing has for been a life saver for me in 2023 improving the quality of my life immeasurably. The care and advice given by Stuart Lyness in Edinburgh has been first rate - with a further thanks to Daniel Foxcroft. I now have hearing aids perfectly tuned to my requirements.

I have been coming to the Edinburgh branch for many years.
The service is professional and very friendly.
Superb customer care.

Took my 93 year old Mother in to the Edinburgh office to get a hearing test and hopefully a hearing aid which would be suitable for her specific needs. Stuart the audiologist was excellent, very friendly, caring and spent time carrying out all the tests required and explained all the findings to us very clearly. My mother has now been fitted with hearing aids which are working great for her and we have a back up appointment in a few weeks to ensure all ok. Level of service has been excellent from everyone at the office and I can already see a difference in my mothers mental well-being and new hearing abilities.

I have been supported by House of Hearing for nearly 20 years. I would never consider an alternative Audiologist. The standard of knowledge and the understanding of individual needs is exceptional. Never have I experienced such a person centred service. Highly recommended.

The examination test was straightforward and worked well for me. Results led to simple update and no issues.

Great people working there
Just a first class service
Thank you
Charlie Reid

Excellent service, excellent results.

My wife having been with the House of Hearing for many years and has always been treated to the highest of standards. Excellent staff, very professional. Special praise to Stuart at the Edinburgh practice.

My wife and I visited the House of Hearing for separate appointments this week. We both received a highly professional consultation. It was very friendly and relaxed with invaluable advice given to us both. We were given full hearing tests and our aids were corrected accordingly. We saw David Parsons one of the senior audiologists who was so helpful and reassuring and our problems and questions were answered immediately. We felt more confident in our hearing and extremely grateful for the help we were given.

Excellent service, very thorough with clear explanations.

Absolutely great. Highly recommended. Great, friendly, helpful and knowledgable staff, and a small price to pay to beat a 10 wk waiting list through NHS on a same day appointment.

Have been going to their Edinburgh office for many years.
Service is always extremely professional and friendly.

Both myself and my wife having been with house of hearing for a number of years always treated to the highest of standards great staff very professional. Special praise to Stuart (Edinburgh) practice.

I cannot praise them enough. Any issues I’ve ever had over the last 5-6 years possibly longer that have always helped, Recently I managed to break a part of my hearing aid and they where so helpful, I sent pictures and spoke with Lisa, she understood my needs completely and had the part sent out that night. Fantastic help