First time I have been to House of Hearing Edinburgh and was happy with the location, premises and service. My blocked ears were attended to as I would have expected. Lady technician told me about the... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service from the whole team. My dad was visiting from Ireland and he had been complaining about a poor fitting hearing aid end. The company in Republic of Ireland was simply not helping.... Se mer
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We have been clients of the Edinburgh branch for 5 years now and have been entirely happy with the service received. They are welcoming, efficient and thoroughly professional at all times.
I recently had my hearing checked at House of Hearing in Edinburgh. It was very easy to make an appointment and the testing they gave me felt very thorough. Afterwards the audiologist explained the re... Se mer
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Företagsinformation
Skrivet av företaget
Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.
Kontaktuppgifter
10 Melville Crescent, EH3 7LU, Edinburgh, Scotland, Storbritannien
- 0131 220 1220
4,9
Utmärkt
166 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Efficient
Efficient and friendly, well and patiently explained each step of the appointment.
16 september 2026
Omdöme utan inbjudan
Clients of Edinburgh branch
We have been clients of the Edinburgh branch for 5 years now and have been entirely happy with the service received. They are welcoming, efficient and thoroughly professional at all times.
22 september 2026
Omdöme utan inbjudan
First time I have been to House of…
First time I have been to House of Hearing Edinburgh and was happy with the location, premises and service. My blocked ears were attended to as I would have expected. Lady technician told me about the micro suction process and showed me the wax removed from my ears which I wanted to see. As I turn 75 in May 2027 I look forward to my free hearing test and wax removal then.
16 september 2026
Omdöme utan inbjudan
Svar från House of Hearing - Edinburgh
Thank you for taking the time to leave your review, Les. We're so glad to hear that you've had a positive experience with us in Edinburgh and we look forward to seeing you for your free appointment very soon.
Excellent service from the whole team
Excellent service from the whole team. My dad was visiting from Ireland and he had been complaining about a poor fitting hearing aid end. The company in Republic of Ireland was simply not helping. We did some research, recommended here when AI analysis of companies was run.
Suffice to say issue resolved, great price, great service from all the staff. Communication was excellent and they went above and beyond. Whilst dad lives in another country as long as he is able to fly he said he would rather come back to House of Hearing when replacements are due.
Well done all.
15 september 2026
Omdöme utan inbjudan
Svar från House of Hearing - Edinburgh
Thank you for taking the time to leave your review, James. We're really happy to hear that we've been able to help your dad with his hearing aids. If there is anything we can do to make your dad's ongoing care easier, please let us know. We can offer remote support where appropriate, which we will discuss with you when following-up. Thank you again and we look forward to seeing you both again soon.
Excellent care
I have been a patient for many years and the service is always excellent. My appointment was for wax removal and the procedure was carried out painlessly with great care. All staff and clinicians were extremely professional and courteous.
4 september 2026
Omdöme utan inbjudan
Svar från House of Hearing - Edinburgh
Thank you for taking the time to leave your review, William. We're glad to hear that you've always had a positive experience with us for earwax removal in Edinburgh and that you feel well looked after by us. We look forward to seeing you again soon.
Very pleasant reception and friendly…
Very pleasant reception and friendly welcome
Very clear and useful explanation and excellent facilities
4 september 2026
Omdöme utan inbjudan
Svar från House of Hearing - Edinburgh
Thank you for taking the time to leave your review, Stephen. We are so happy to hear you had a positive experience at our Edinburgh clinic. We're glad we could help and we look forward to welcoming you back again soon.
Technical quality is brilliant
Technical quality is brilliant. Slight confusion about the time of my appointment which was a bit stressful till it got sorted
19 augusti 2026
Omdöme utan inbjudan
Svar från House of Hearing - Edinburgh
Thank you for taking the time to leave your review. We're sorry to hear that there was confusion with your appointment time. We recently launched a new website and online booking system and are working to fix some small bugs that remain. Thanks for your patience and we look forward to seeing you again soon with a smoother experience.
I recently had my hearing checked at…
I recently had my hearing checked at House of Hearing in Edinburgh. It was very easy to make an appointment and the testing they gave me felt very thorough. Afterwards the audiologist explained the results. With very helpful information to take forward. All the staff from start to finish were friendly and I would certainly recommend the House of Hearing.
18 augusti 2026
Omdöme utan inbjudan
Svar från House of Hearing - Edinburgh
Thank you for taking the time to leave your review. We're so glad to hear that you had a positive experience with us in Edinburgh and that you felt well looked after by your Audiologist. Please do let us know if there's anything else we can do to help and we look forward to seeing you back in clinic again soon.
Excellent service from managing the…
Excellent service from managing the appointment, wax removal and hearing check.
12 augusti 2026
Omdöme utan inbjudan
Svar från House of Hearing - Edinburgh
Thank you for taking the time to leave your review. We're glad your earwax removal and hearing check in Edinburgh met your expectations. We look forward to seeing you back in clinic again soon.
Excellent service
Seen by Stewart Audiologist who was very helpful.
Very knowledgeable and understanding.
Takes time to understand my hearing problems.
Made me feel less scared and gave good advice
12 augusti 2026
Omdöme utan inbjudan
Svar från House of Hearing - Edinburgh
Thank you for taking the time to leave your review, Carla. We're glad to hear you felt well looked after with us and that we could put you at ease. Please do let us know if there's anything else we can do to help and we look forward to seeing you back in clinic again soon.
Excellent experience at House of…
Excellent experience at House of Hearing in Edinburgh. Stuart was friendly, professional and helpful throughout. He took time to explain everything and made whole experience easy and comfortable. Highly recommended!
13 augusti 2026
Omdöme utan inbjudan
Svar från House of Hearing - Edinburgh
Thank you for leaving a lovely review, Martin. We are so pleased that you've found the right support for your hearing and ear care with Stuart and our Edinburgh team. We're looking forward to welcoming you back to the clinic again soon.
Recommended
Very polite, professional and sympathetic hearing test. Thank you House of Hearing!
6 augusti 2026
Omdöme utan inbjudan
Svar från House of Hearing - Edinburgh
Thank you for taking the time to leave your review, Hugh. We're glad you had a positive experience with us for your hearing test. Please do let us know if there's anything else we can do to help and we look forward to seeing you again soon.
First class hearing test
Decided it was time to get my hearing checked, as I wanted to be proactive about addressing any issues early to help reduce the risk of age-related dementia. After doing some research, House of Hearing in Edinburgh came out on top.
I was tested by Stuart, who was exemplary in every way. He explained all the technical and practical details perfectly, giving a very honest and humble assessment without any sales pressure. It turns out I have some minor high-frequency hearing loss due to age, but Stuart reassured me that I don’t need hearing aids just yet. Instead, he offered to book me in for a follow-up test in a year.
The entire process was straightforward and thorough, and Stuart made sure I understood everything clearly. I’ll definitely be back next year and would highly recommend House of Hearing.
19 juni 2026
Omdöme utan inbjudan
Svar från House of Hearing - Edinburgh
Thank you so much for sharing your review.
We're really glad to hear that your experience at House of Hearing Edinburgh was so reassuring and informative. Regular hearing checks are so important, and we're pleased you felt supported and guided by Stuart throughout the whole process.
We look forward to welcoming you back to clinic again next year, but please do get in touch if there's anything we can do to help in the meantime.
My first visit to The House of Hearing…
My first visit to The House of Hearing in Melville Crescent, Edinburgh. Excellent Staff and Stuart gave me such an informative explanation as to the 'workings' of the ear. Really highly recommend.
22 juni 2026
Omdöme utan inbjudan
Svar från House of Hearing - Edinburgh
Thank you for taking the time to leave your review, Tricia.
We're pleased that your first visit to our Edinburgh clinic was so positive, and that Stuart helped you better understand your hearing with clear and helpful information.
Please do call us if there's anything we can do to further support, and we look forward to welcoming you back to the clinic in the future.
Excellent service in Edinburgh. Highly recommended.
The service at House of Hearing in Edinburgh was excellent - prompt, friendly, knowledgeable and efficient. I was examined by Stuart Lyness who carefully and professionally explained and demonstrated everything I needed to know and more - and no hard sell, which would have made me reluctant to return. I will definitely continue to use this great service. Highly recommended.
28 maj 2026
Omdöme utan inbjudan
Svar från House of Hearing - Edinburgh
Thank you very much for taking the time to share your review.
It's wonderful to hear that you felt supported by Stuart throughout your hearing assessment, and that everything was clearly explained.
We always aim to listen carefully and ensure our patients feel comfortable, with no pressure to take any next steps.
Your kind feedback and recommendation are greatly appreciated, and we hope to welcome you back to the clinic again soon.
Look no further than the House of Hearing for private hearing assessment.
I recommend the House of Hearing for a friendly and highly professional audiology service. (Edinburgh branch, Stuart.) This was my first ever hearing test, having been referred by a friend who is a satisfied client of many years standing.
The hearing test was conducted in a comfortable setting and I was put totally at ease throughout. Questions were welcomed and answered thoroughly. I felt my hearing issues had been fully addressed.
I did not require a prescription and as promised there were no charges for the test. I will return in future for check ups.
14 maj 2026
Omdöme utan inbjudan
Svar från House of Hearing - Edinburgh
Thank you so much for your kind review and recommendation.
We’re delighted to hear that Stuart helped make your first hearing test such a positive and reassuring experience. Taking the time to listen, answer questions thoroughly and ensure patients feel comfortable and informed is a very important part of the care we aim to provide.
It’s also wonderful to hear that you came to us through a recommendation from an existing long-standing client. Personal recommendations mean a great deal to us.
Thank you again for your lovely comments, and we look forward to welcoming you back for future hearing check-ups.
Excellent and professional experience…
Just home after a very thorough hearing test by Stuart who was friendly, experienced and took time to explain everything. This is my second visit as I had Ear Wax removal a week ago and a hearing test was suggested, both free. I have a middle ear problem which Stuart kindly gave me advice about and the whole experience was very professional.
15 april 2026
Omdöme utan inbjudan
Svar från House of Hearing - Edinburgh
Thank you for taking the time to leave your review, Gwen. We're so glad to hear that you found the right support with us, both with your earwax removal and free hearing test in Edinburgh. Please do pop back in to see us, or give us a call, if there's anything more we can do to help.
Brilliant service from start to finish
Brilliant service from start to finish. Basic hearing check up is free. Lovely premises. Stuart conducted a very thorough check and explained everything really clearly, using amazing tech and clear images. Highly recommend.
19 mars 2026
Omdöme utan inbjudan
Svar från House of Hearing - Edinburgh
Thank you for taking the time to leave your review. We're glad to hear that you had a positive experience with Stuart and the team in Edinburgh and we look forward to seeing you back in clinic again soon.
Hear, hear!Since becoming a patient of House of…
Since becoming a patient of House of Hearing, I have received first class treatment from all the staff.
I strongly recommend anyone who needs hearing support to contact this audiology practice in Edinburgh.
1 augusti 2025
Omdöme utan inbjudan
Svar från House of Hearing - Edinburgh
Thank you for taking the time to leave your review. We're so glad to hear that you had a positive experience with us in Edinburgh and we hope to see you in clinic again soon. ^CW
The staff at the Edinburgh HoH are…
The staff at the Edinburgh HoH are fantastic. They are helpful, kind and patient.
18 februari 2026
Omdöme utan inbjudan
Svar från House of Hearing - Edinburgh
Thank you for taking the time to leave your review, Lindsey. We're glad to hear you had a positive experience with the team in Edinburgh and we look forward to seeing you in clinic again soon. ^CW
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