Five star service deserves a five star recommendation. Over 80’s ear wax removal enhances hearing especially as NHS no longer provide this service. Super easy, painless procedure and best of all it’s... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A few years ago I had both ears blocked and House of Hearing in Edinburgh solved the problem. Since then I attend for an annual check up/ ear wax removal. On my recent visit I was seen by Nicole who p... Se mer
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Excellent service from the whole team. My dad was visiting from Ireland and he had been complaining about a poor fitting hearing aid end. The company in Republic of Ireland was simply not helping.... Se mer
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First time I have been to House of Hearing Edinburgh and was happy with the location, premises and service. My blocked ears were attended to as I would have expected. Lady technician told me about the... Se mer
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Företagsinformation
Skrivet av företaget
Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.
Kontaktuppgifter
10 Melville Crescent, EH3 7LU, Edinburgh, Scotland, Storbritannien
- 0131 220 1220
4,9
Utmärkt
168 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Staff made you feel very relaxed
5 november 2024
Svar från House of Hearing - Edinburgh
Thank you for your review, John! ^CW
All staff seemed helpful friendly and…
All staff seemed helpful friendly and knowledgeable.
20 november 2024
Svar från House of Hearing - Edinburgh
Thank you for your review, George! ^CW
Svar från House of Hearing - Edinburgh
Thank you for your review. I'm glad to hear that we were able to offer you the right support. ^CW
Would highly recommend
Would highly recommend. David was friendly & professional, the hearing examination was thorough & results clearly explained. I am very happy with the hearing aids I purchased & the after sales service is very good. I’m very glad I changed to the House of Hearing.
26 november 2024
Svar från House of Hearing - Edinburgh
Thank you for your review, Rachel. We're glad we were able to offer you the right support and we look forward to seeing you in clinic again soon. ^CW
Removed ear wax after 3 unsuccessful…
Removed ear wax after 3 unsuccessful attempts elsewhere.
13 november 2024
Svar från House of Hearing - Edinburgh
Thank you for your review, Eileen. We look forward to seeing you in clinic again soon! ^CW
Solved my hearing problem
Solved my hearing problem - very impressed with the experience and with the efficient and friendly service
7 november 2024
Svar från House of Hearing - Edinburgh
Thank you for your review, Ron. ^CW
Excellent treatment
The practitioner treating my ear wax was very attentive ...and persistent in the face of some stubborn ear wax deep in my left side..
Going back in a week for her to check for any infection or other issues..
21 november 2024
Svar från House of Hearing - Edinburgh
Thank you for your review, Paul. I'm glad to hear that we were able to help and we look forward to welcoming you back at your next appointment! ^CW
Professional services
Professional and friendly technician. Very pleasant environment.
31 oktober 2024
Svar från House of Hearing - Edinburgh
Thank you Christine, we're glad we were able to offer you the right support! ^CW
Very helpful to a very anxious tourist
I was a very anxious tourist whose hearing aid broke. I turned up unannounced and they were able to fix it ( replace the receiver within 20 mins) I was incredibly grateful.
15 oktober 2024
Svar från House of Hearing - Edinburgh
Thank you for your kind review, Julie. I'm sorry to hear this happened but I'm glad we were able to provide the right help to assist you while you were visiting Edinburgh! ^CW
Hearing Consultation…
After a couple of years struggling with hearing aids that were not helping my hearing loss I decided to go to House of Hearing in Edinburgh. My audiologist, Stuart Lyness, could not have been more helpful. The treatment and information given was excellent and really helped me. It was really useful for my wife too as she was able to experience what my hearing loss sounds like so gave her a better understanding of what it’s like. Looking forward to having better hearing in a couple of weeks.
25 november 2024
Omdöme utan inbjudan
Svar från House of Hearing - Edinburgh
Thank you for your lovely review. We're glad Stuart was able to support you on your visit and we look forward to continue supporting you on your hearing journey with us. ^CW
Helpful and clear information
Helpful and clear information. Very helpful professional staff
15 november 2024
Omdöme utan inbjudan
Svar från House of Hearing - Edinburgh
Thank you for your lovely review, Peter. We look forward to seeing you in clinic again soon. ^CW
I attended House of Hearing having been…
I attended House of Hearing having been advised by the NHS Audio Department in Lauriston Place, Edinburgh, that it was necessary for ear wax to be removed. After examination, I was told there was no need for ear wax to be removed. I was taken aback but accepted the situation though dissatisfied with the outcome.
19 september 2024
Svar från House of Hearing - Edinburgh
Thank you for taking the time to share your feedback, Robert. We’re sorry to hear you weren’t satisfied with your recent visit. At House of Hearing, our top priority is always to provide the highest standard of clinical care based on each individual’s needs, and we aim to avoid unnecessary treatments whenever possible.
When our specialists examined you, they determined that your ears did not have any excess wax buildup that would benefit from removal. While we understand this may have been unexpected, based on previous advice you had received, our goal is to offer the most appropriate care for each patient’s specific situation.
If you have any concerns or feel you’d benefit from further assistance, please don’t hesitate to reach out to us directly. We would be more than happy to discuss this further to ensure you feel fully supported. ^CW
Svar från House of Hearing - Edinburgh
Thank you for your lovely review. ^CW
I have restricted mobility and in…
I have restricted mobility and in communications before my treatment great consideration was taken to ensure access to the clinic was achievable. The young lady who carried out the procedure was friendly and informative.
1 oktober 2024
Svar från House of Hearing - Edinburgh
Thank you for leaving us a thoughtful review of your experience in our Edinburgh clinic. We're glad we were able to support you and we look forward to seeing you again soon. ^CW
When I was on vacation in Edinburgh…
When I was on vacation in Edinburgh tracing my Scottish roots, I needed urgent help for my hearing aid. Both the receptionist and the audiologist could not have been more helpful. A deeply buried dome and wax filter were retrieved and replaced all at no charge. I was overwhelmed with appreciation. I wish I could say the same would happen in the USA. Thank you to both of you. I apologize for forgetting your names.
18 oktober 2024
Omdöme utan inbjudan
Svar från House of Hearing - Edinburgh
Thank you for your kind review, Marianne. We're so glad to hear that we were able to offer you the right level of support. Wishing you well on all your future travels and we hope to see you again in the future. ^CW
Svar från House of Hearing - Edinburgh
Thank you for your kind review. ^CW
The staff are kind and considerate
The place was clean and fresh. Very professional. Extremely informative how to manage keeping my ears clean. Not to use abrasive drops. Which I had done and my ears were very flaky and itchy.
3 oktober 2024
Svar från House of Hearing - Edinburgh
Thank you foe leaving your review. We're glad we were able to help and we look forward to seeing you again soon. ^CW
Svar från House of Hearing - Edinburgh
Thank you for leaving us a kind review, David. We look forward to welcoming you to our Edinburgh clinic again soon! ^CW
Svar från House of Hearing - Edinburgh
Thank you for your review, Walter. We look forward to seeing you again soon. ^CW
Quick and efficient
Was seen quickly, talked through the test and options were explained well
20 september 2024
Svar från House of Hearing - Edinburgh
Thank you for your review! ^CW
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