Great service by the staff member who showed us the various e-bikes available and spoke about their characteristics. He was obviously very knowledgeable about their products and his assistance was ve... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I recently had a minor drivetrain issue with my Horacio Blaze Cues 29er and realised it may still be covered by warranty. I contacted the company and received a quick reply requesting some additional... Se mer
I bought a 2026 Elita step through Ebike and a 2025 Elita Ebike demonstrator. After having spent several hours now on each bike they feel solidly built and are a pleasure to ride. Due to their direc... Se mer
My son saw the Diez D10 on line, we went to look at it on a Saturday morning (in Brisbane)and my son tested the bike while the gentleman (forgot his name) explained everything about the components use... Se mer
Företagsinformation
Skrivet av företaget
Horaciobikes is an online bicycle shop based in Brisbane. Fast delivery nationwide and Free local delivery in most Great Brisbane regions. Our bicycles are proudly designed in Australia, fulfilling the outdoor needs of Australians with exceptional quality at unbeatable prices. We use renowned brands for our bicycle parts and undergo professional testing to ensure their quality, making our bicycles suitable for both beginners and experienced riders.
Kontaktuppgifter
Unit 3/22 Central Ct, 4118, Hillcrest, Australien
- info@horaciobikes.com.au
- horaciobikes.com.au
4,9
Utmärkt
448 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Smooth process
Customer service was great, delivery was fast and the product is great value for money.
8 augusti 2025
good friendly service with plenty of…
good friendly service with plenty of good information
30 juli 2025
Really good quality bike for the price…
Really good quality bike for the price you pay for. Would highly recommend Horacio Bikes!
26 juli 2025
I found your website to be very user…
I found your website to be very user friendly and I was able to locate exactly what I was looking for. The bike chosen was great value for money and it was delivered to my address in very good timing.
21 juli 2025
great quality
great quality bike and they kept me in the loop about the delivery as it was later than expected but not due to their fault.
customer service is A1 and when sending emails i got replies straight away.
18 juli 2025
This was the second bike bought I’ve…
This was the second bike bought I’ve bought from this Horaciobikes, and the service and communication is impeccable. The bike itself is probably the best value online, with quality parts and easy assembly. I wish the company all the best and look forward to seeing their future range and success. Thanks again!
22 juli 2025
Great price and delivery times
Great price and delivery times. Tracking the whole way door to door. Put the bikes together over the weekend and had a test ride they are very nice to ride, watched the tutorial video and was easy to put together. Super keen to take them out again this weekend cheers guys
22 juli 2025
Good quality for the $'s and fast…
Good quality for the $'s and fast delivery.
On the lower gears looks like chain rubs on frame 🤨
30 juni 2025
Svar från Horaciobikes
Hi Evan,
Thank you so much for your kind feedback — we truly appreciate your recognition of the bike’s quality and fast delivery! 🚴♀️
Regarding your comment about the chain rubbing the frame when using the lower gears — thanks for bringing that up! Just a friendly note: with the Shimano ALTUS drivetrain, it's generally not recommended to ride in the combination of the smallest front chainring and the smallest rear sprocket at the same time. This creates an extreme chain angle, which reduces tension on the rear derailleur and can cause the chain to come very close to (or even contact) the frame.
To avoid this, we suggest shifting to a slightly larger rear sprocket or using the middle chainring when possible — this will help prevent unnecessary wear on the chain and frame.
If you have any questions or need help adjusting the setup, feel free to reach out — we’re always happy to help!
Thanks again for your support, and happy riding!
Best regards,
HoracioBikes Team
Excellent advise/delivery/product
Excellent pre-purchase advise, super-prompt delivery and great product.
8 juli 2025
Quick and easy
4 juli 2025
good quality for the price
good quality for the price, quick delivery, decent quality products, good description
23 juni 2025
Great service and very responsive to…
Great service and very responsive to questions and queries.
27 juni 2025
Great service
23 juni 2025
Recommended
Good quality, beautiful bike at great price.
27.5 Swift Seal.
Bike was assembled and delivered.
19 juni 2025
FIVE STARS ⭐️⭐️⭐️⭐️⭐️
Incredible customer support - like nothing I’ve experienced before! And, of course, we LOVE the bike too! Thank you to the team for helping to get it here for my son’s birthday despite complications with the courier. You did an amazing job. The effort you went to was heartwarming 💗🙏
20 juni 2025
Omdöme utan inbjudan
Bike perfect!
The bike is perfect, arrived in very good condition, and was easy to assemble. However, I suggest sending all assembly information the same day you receive the order. I assembled it myself, but two days later I received an email with additional instructions for assembling the bike.
9 juni 2025
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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