Great service by the staff member who showed us the various e-bikes available and spoke about their characteristics. He was obviously very knowledgeable about their products and his assistance was ve... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I recently had a minor drivetrain issue with my Horacio Blaze Cues 29er and realised it may still be covered by warranty. I contacted the company and received a quick reply requesting some additional... Se mer
I bought a 2026 Elita step through Ebike and a 2025 Elita Ebike demonstrator. After having spent several hours now on each bike they feel solidly built and are a pleasure to ride. Due to their direc... Se mer
My son saw the Diez D10 on line, we went to look at it on a Saturday morning (in Brisbane)and my son tested the bike while the gentleman (forgot his name) explained everything about the components use... Se mer
Företagsinformation
Skrivet av företaget
Horaciobikes is an online bicycle shop based in Brisbane. Fast delivery nationwide and Free local delivery in most Great Brisbane regions. Our bicycles are proudly designed in Australia, fulfilling the outdoor needs of Australians with exceptional quality at unbeatable prices. We use renowned brands for our bicycle parts and undergo professional testing to ensure their quality, making our bicycles suitable for both beginners and experienced riders.
Kontaktuppgifter
Unit 3/22 Central Ct, 4118, Hillcrest, Australien
- info@horaciobikes.com.au
- horaciobikes.com.au
4,9
Utmärkt
448 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The bike itself exceeded my…
The bike itself exceeded my expectations in terms of quality and price, but above all I would like to highlight the kindness of the staff and their concern for both the shipping and ensuring the bike arrived safely.
9 oktober 2025
Good quality bikes at a great price
They were very helpful in providing answers to my questions via email before purchase. The two bikes that I ordered were shipped the next day and arrived two days later. They helped me over the phone with a question that I had regarding the assembly of the bikes. It was a very good online shopping experience and I recommend Horacio bikes to others.
30 september 2025
Elita Step Through 27.5” eBike
Great customer service, bike arrived sooner than expected and is as advertised. Quality is excellent and it is a joy to ride.
1 oktober 2025
Couldnt be happier with Horacio bikes
Lou lou was of great help and her team member in organising our sons new bike for his bday, it was delivered safely and our son Couldn’t be happier .
18 september 2025
Good value and easy to put together
Fast delivery.
Great You tube assembly instructions.
The bike is really good.
9 september 2025
100% recommended
1 september 2025
Great value for money
I bought a Diez mountain bike and love it. Great value for money. Highly recommend these guys.
2 september 2025
Very helpful with in every way
Very helpful with in every way, nice people to deal with ,..i am very happy with the service ,thanks so much ,..well done everybody, ..will buy from Horacio bikes next time ...P S...Transport wasn't kind they must had dropped the carton and smashed the back fender so i could not turn the back wheel i have taken the unit above the fender off, can't use it.The bike is excellent, thank you , a very happy customer. Cheers.
20 augusti 2025
Svar från Horaciobikes
Hi Diego,
Thank you so much for your wonderful feedback – we truly appreciate your kind words! We’re sorry to hear about the issue with the rear fender during transport. Our customer service team has already reached out to you. We’ll continue the discussion via email to resolve this for you as quickly as possible.
We hope you enjoy your rides, and thank you again for choosing Horacio Bikes! 🚴♂️
Best regards,
Horaciobikes
Great customer service
I had to order extra parts for my son's bike. They arrived promptly and were exactly what we needed.
26 augusti 2025
I recently brought the Elita Step…
I recently brought the Elita Step Through and couldn’t be happy. The bike shipped and arrived within days of me placing my order. My communication with staff via email was amazing, within moments I received replies. And being able to track the shipping details really helped so I could make sure I was home when it arrived. All in all, I would absolutely recommend Horaciobikes.
26 augusti 2025
Great bike at a great price
Great bike at a great price. Easy to assemble and fast delivery.
25 augusti 2025
Prompt communication and delivery…
Prompt communication and delivery within a few days to Sydney. My son loves his new bike. Excellent sale price too, thank you!
20 augusti 2025
Overall good experience
Overall good experience.
Happy with the bike and price I got for it.
Only annoying thing was poor availability for the pick up.
I had to wait nearly a week and pick it up in a tiny timw slot in a Saturday.
18 augusti 2025
Svar från Horaciobikes
Hi Alexis,
Thank you so much for your feedback — we’re really glad to hear you’re happy with your bike and the value you received. We’re sorry the previous limited pick-up times caused some inconvenience. The good news is that our Hillcrest store is now open longer on Mondays and Tuesdays (from 9:30am to 5 pm), so future collections will be much easier to arrange.
We truly appreciate your support and hope you enjoy many great rides ahead!
Cheers
Horaciobikes
Picked up a bike for a friend and ended…
Picked up a bike for a friend and ended up purchasing one for my son.
My son loves his new bike and the quality is great.
11 augusti 2025
My only concern was there is a section…
My only concern was there is a section on the left hand side that has white overspray on the name of the bike sticker ?? I have photos if I can send them it would be great for your information
Thank you
Pat.
30 juli 2025
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