From my initial enquiry through to reserving my new home, the Sales Consultant Lucy has been absolutely fantastic! Buying a home is a huge decision, and I had lots of questions along the way. Lucy... Se mer
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Det här tycker kunderna
Really impressed with the service recieved and the ease of the transaction so far. No question is too much and thankful for their honesty
We’ve recently completed on our new home with Homemade Homes, and I just wanted to share how positive our experience has been, especially thanks to Halima. From start to finish, Halima was incr... Se mer
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As a first time buyer, they made me feel so relaxed about things. Kept me informed with what was going on regarding the whole home buying process. Always on the other end of the phone whenever I neede... Se mer
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Företagsinformation
Om Homemade Homes
Skrivet av företaget
We are Homemade Homes the experienced property sales team within Accent Housing. Homemade Homes by Accent is a brand name for the sale of homes owned by Accent Housing Limited and Accent Homemade Limited.
We specialise in Shared Ownership, another way to buy your home. You buy a percentage and pay rent on the rest. We own just part of it – but you’re living there, you decorate it and decide when to sell.
Buying a percentage means a smaller deposit and a smaller mortgage. It’s a sooner first step on the ladder for lots of people. Usually, you can carry on buying further shares to own it 100%.
Buying a share means you need a lower mortgage and deposit than purchasing a property outright. This makes it a cost-effective way to own your own home and ideal for first-time buyers. Shared Ownership usually works out less per month than renting privately.
We want to be ‘with you for your journey’, whether that is helping you to take the first step onto the housing ladder or helping you search for a new home, we will be right there with you.
We have Shared Ownership homes across the country, from Surrey to Yorkshire and have helped hundreds of people fulfil their home ownership ambitions. We offer new and resale Shared Ownership homes as well as helping our current customers buy more of their home or sell it when they want to move on.
Kontaktuppgifter
3rd Floor Scorex House, 1 Bolton Road, BD1 4AS, Bradford, Storbritannien
- 0345 678 0552
- info@homemadehomes.com
- homemadehomes.com
4,5
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Shout out to Josh!
Josh was super helpful with reserving my first home, would definitely recommend!
31 augusti 2023
Svar från Homemade Homes
Thank you for taking the time to leave us a five-star review! We're thrilled to hear that Josh provided excellent service in helping you reserve your first home. We'll be sure to pass along your kind words to him.
Great experience so far
So far my experience has been excellent, they’re quick to answer any questions we may have and give the necessary advice for a first time buyer. I look forward to completing and seeing what else we may experience.
22 augusti 2023
Svar från Homemade Homes
Thank you, Maddie! We're thrilled to hear about your positive experience with us. Supporting first-time buyers is one of our top priorities, and we're always here to assist. We look forward to continuing this journey with you and ensuring you have a seamless experience. Best wishes! 🌟
The whole process was seamless and…
The whole process was seamless and smooth. Josh and Ash were fantastic and very helpful from the beginning.
21 augusti 2023
Svar från Homemade Homes
Thank you so much for taking the time to leave us a five-star review! We're thrilled to hear that you found the process seamless and smooth. Josh and Ash will be delighted to know that their efforts positively impacted your experience. We truly value your feedback and appreciate your trust in us. Please don't hesitate to reach out if you need anything.
Quick to get in contact and very…
Quick to get in contact and very friendly/helpful with any queries.
3 augusti 2023
Svar från Homemade Homes
Hello Paula,
Thank you so much for your 5-star review! We're thrilled to hear about your positive experience with our team. Our priority is to provide prompt and friendly assistance to all our customers. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your support!
Staff members excellent
The members of staff were very friendly and helpful and responded in good time.
19 juli 2023
Svar från Homemade Homes
Thank you so much for taking the time to leave us a five-star review on Trustpilot! We are thrilled to hear about your positive experience with our team.
We pride ourselves on our commitment to customer service, and it’s great to know that you found our staff to be friendly, helpful, and prompt. Your kind words will be passed along to the entire team and serve as further motivation for us to maintain our high standards.
Great service from the whole team!
The team (Ash, Josh and Lucy) made this all so simple and easy for me, regular updates and great whenever I had any questions regarding progress or the property itself.
7 juli 2023
Omdöme utan inbjudan
Svar från Homemade Homes
Thank you so much for taking the time to share your wonderful experience with our team Jack. We greatly appreciate your kind words and five-star rating on Trustpilot.
It's truly delightful to hear that our team, including Ash, Josh, and Lucy, provided you with exceptional service. Making the process simple and easy is our top priority, and we're thrilled to know that we achieved that goal for you.
We believe clear communication is vital during the home buying process, and we're glad to hear that our team provided you with regular updates.
We wish you the best in your new home.
Fantastic Service!
I was so nervous as I am a first time buyer and didn’t know what to expect, but the staff at homemade homes made the whole process as quick and painless as possible!! Many thanks to Ash and Lucy in particular! Staff are so friendly and helpful. Cannot wait to complete the purchase in a few weeks and get the keys to our new house.
4 juli 2023
Omdöme utan inbjudan
Svar från Homemade Homes
Thank you so much for leaving us a review.
We understand that buying a home can be nerve-wracking, but we strive to create a smooth and enjoyable journey for our customers. We’re really looking forward to see you complete the purchase in a few weeks and hand over the keys to your new home! Congratulations in advance on this significant milestone!
Excellent service so far in the…
Excellent service so far in the process. Always kept up to date every step of the way - supportive - helpful- efficient 🤩
26 juni 2023
Svar från Homemade Homes
Thank you so much for your glowing review! We’re thrilled to hear that you’ve had an excellent experience with our service. Keeping our customers informed and providing support every step of the way is our top priority. We appreciate your kind words and look forward to continuing to serve you efficiently. 🌟
The updates were great
The updates were great. The only bad thing I would say is that rather than a bun fight with other potential buyers going off to all get financially agreed etc, it would work much better if they worked down from the list & give the chance to whoever was first on the list & then move down should they not get approved etc.
22 juni 2023
Svar från Homemade Homes
Thank you so much for taking the time to leave us a five-star review! We're thrilled to hear that you enjoyed the updates. Your feedback regarding the buying process is greatly appreciated, and we understand your concerns about potential buyers competing and going through the financial approval process simultaneously.
While we strive to ensure a fair and efficient experience for all interested buyers, we acknowledge that there may be room for improvement in our approach. We appreciate your feedback, as it helps us identify areas where we can make positive changes to improve our services. If you have any further suggestions or questions, please don't hesitate to reach out.
Ash and Josh
I would like to make all aware of 2 of your staff members called Ash and Josh. They have been amazing with every contact I have had with them, for several reasons: They are both, approachable, friendly, knowledgeable, professional, caring and compassionate. They are credit to your company and I hope that they are valued within your company because they deserve it! They have a whatever it takes attitude and will go far in life.
22 juni 2023
Omdöme utan inbjudan
Svar från Homemade Homes
Thank you for your glowing review! We appreciate your kind words and are thrilled to hear about your positive experiences with Ash and Josh. They truly embody our values of approachability, friendliness, knowledge, professionalism, care, and compassion. We take pride in having dedicated team members like them who go above and beyond to ensure exceptional customer service. Rest assured, Ash and Josh are highly valued and we make sure to recognise their outstanding contributions. We’re grateful you appreciate the efforts of our amazing team.
Trustworthy and reliable
We appreciate all your efforts, sometimes way beyond what was expected and in the process of buying a house, we feel we’ve made a friend . Thank you so much for your time, energy and professionalism. Please and please contact Homemade Homes.
20 juni 2023
Omdöme utan inbjudan
Svar från Homemade Homes
Thank you for your positive review! We appreciate your kind words and are grateful for the opportunity to assist you in buying your house. It has been a pleasure working with you, and we are glad that our efforts have exceeded your expectations.
First time buyers joy
Since showing interest in the property we have been kept upto date with the process every step. Regardless of how many silly first time buyer questions we asked they was alway happy to help.
15 juni 2023
Svar från Homemade Homes
Thank you so much for your glowing five-star review Tony. We’re thrilled to hear that your first-time home buying experience was filled with joy. It’s our priority to keep you informed at every step of the process, and we’re always here to address any questions you may have, no matter how silly they may seem. We appreciate your trust in us and are grateful for the opportunity to assist you. Congratulations on your new home!
Brilliant service
Lucy at Homemade has been absolutely brilliant. The whole process has been very smooth.
16 maj 2023
Omdöme utan inbjudan
Svar från Homemade Homes
Thank you so much for your five-star review! We’re thrilled to hear that Lucy provided you with brilliant service and that the whole process went smoothly. We appreciate your kind words.
Svar från Homemade Homes
We’re delighted to hear that you had a fantastic experience. Providing friendly and prompt service is a top priority for us, and we’re glad we could meet your expectations from start to finish. We appreciate you taking the time to write a review, the team will be very happy to hear your feedback.
Joshua and Lucy have been fantastic in…
Joshua and Lucy have been fantastic in getting things done efficiently and always with a smile! (from what I can hear on the other side of the phone). Buying a house is a stressful experience as it is but with their reassurance and countless responses to my questions, I couldn't imagine a better team to work with.
22 maj 2023
Omdöme utan inbjudan
Svar från Homemade Homes
Thank you so much for taking the time to leave such a wonderful five-star review! We’re thrilled to hear that Joshua and Lucy were able to provide you with efficient and cheerful service throughout your house-buying journey. We understand that purchasing a home can be a stressful experience, and we’re glad that their reassurance and prompt responses to your inquiries made a positive impact.
Once again, we appreciate your feedback and your choice to buy with us. Should you have any further questions or require assistance in the future, please don’t hesitate to reach out. We’re here to make your home-buying experience as smooth and enjoyable as possible.
Couldn’t recommend this company enough
Couldn’t recommend this company enough. Smooth sailing all the way. Dealt with Lucy, Josh and Ash and all I can say is very professional
16 maj 2023
Omdöme utan inbjudan
Svar från Homemade Homes
Thank you so much for taking the time to share your wonderful experience with us! We truly appreciate your kind words and the five-star rating on Trustpilot.
Our team takes great pride in delivering exceptional service, and it's gratifying to know that Lucy, Josh, and Ash made a positive impact on your experience. They are indeed dedicated professionals who strive to provide our customers with the highest level of professionalism.
Ash and Charlotte are hidden gems!
Ash was my main point of contact throughout the initial enquiry to the purchase of my home. He was efficient in replying to my emails, friendly, answered every stupid question I thought of and was there when I needed him to assist with everything. He went out of his way to help me when I was getting frazzled with the documents and made the process very easy.
Charlotte has also been amazing in the final part of my purchase. Very friendly and kind, really made life very easy for me, especially as I was in unknown territory and really needed help and support.
Thanks to both of you for helping me get the house I wanted. I’m so grateful xx
15 maj 2023
Omdöme utan inbjudan
Svar från Homemade Homes
Thank you so much for your incredible five-star review! We are thrilled to hear about your positive experience with our team, especially with Ash and Charlotte. They embody our commitment to providing exceptional customer service and making the home buying process as smooth as possible.
We're delighted to know that Ash was there for you every step of the way, promptly addressing your emails and patiently answering all your questions, no matter how small they seemed. Going above and beyond to assist you when you were feeling overwhelmed with the documents is a testament to his dedication and passion for helping our customers like you.
We're also glad to hear that Charlotte was able to support you in the final stages of your purchase, providing kindness, and making sure you felt comfortable throughout the process. We understand how important it is to have a trustworthy and supportive team by your side, especially when venturing into unfamiliar territory!
We sincerely appreciate your trust in us and are grateful for the opportunity to be a part of this milestone in your life. Should you ever need any assistance in the future or have any further questions, please don't hesitate to reach out. We are always here to help.
They are there for you
They are there for you. Easy communication and comprehensive care from them side. Strongly recommend.
11 maj 2023
Svar från Homemade Homes
Thank you so much for taking the time to leave us a fantastic five-star review on Trustpilot! We are absolutely thrilled to hear about your positive experience.
Providing exceptional customer care and easy communication has always been our top priority, and we're delighted that we were able to meet your expectations.
Your recommendation means the world to us! We are committed to delivering the highest level of service and care to our customers, and your endorsement reinforces our efforts. We truly appreciate your kind words.
We had a nervous wait but once we had a…
We had a nervous wait but once we had a plot available things moved very quickly. E sign is straight forward. Looking forward to moving into our new house at Mill View Ramsey
9 maj 2023
Svar från Homemade Homes
Thank you for taking the time to leave us such a wonderful five-star review on TrustPilot. We are thrilled to hear that you had a positive experience with our service and that things moved quickly for you once your preferred plot became available.
We are glad that our E-sign process was straightforward for you, and we hope that it helped to make the process more efficient and stress-free. We are excited to hear that you are looking forward to moving into your new house at Mill View Ramsey, and we wish you all the best in your new home.
Treated with contempt
I showed interest in a property over a weekend, followed this up by calling agent every day the following week, could never speak to person dealing with this property, her colleagues kept saying she'd call back....NEVER called back. I was clearly not the only one being ignored as property owner started using another agency because of this incompetence, by the time someone eventually told me about this it was too late to view/put an offer on the place because there was already one made by someone else. I will NEVER use Homemade in future. Only reason this got 2 and not 1 star is because of the agents colleagues who eventually told me part of the situation.
I have read Homemades response and am not surprised they now want to apologise and show concern for a situation that is utterly beyond redemption for me, but is now online for everyone else to see. Property I was after was in Camberley.
28 april 2023
Omdöme utan inbjudan
Svar från Homemade Homes
Thank you for taking the time to leave your feedback about your recent experience with Homemade Homes. We are very sorry to hear about the difficulties you experienced in trying to secure a property. We understand how frustrating it can be when communication falls short, especially when trying to make such an important decision. This is not the level of service that we strive to provide our customers, and we take your feedback very seriously. We would like to apologise for any inconvenience caused.
We would like to assure you that we will address the concerns raised and we hope that you will give us another chance to serve you in the future.
If you would like to discuss this further or require any assistance with your search for a home, please do not hesitate to contact us on 0345 678 0552.
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