Their service is extremely reliable and fast. Although I applied for my fit note on a Sunday, there was a slight delay because of the weekend. Even so, they completed my request the very same day. I b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Every Question I had was answered straight away, even my concerns and whilst I was waiting for my fit to fly note I contacted them through an online portal and that too was done smoothly and my fit to... Se mer
Users and customers should be advised. If your workplaces sickness policy requires a Med3 or Med5 Fit Note - Home2Lab sick notes DO NOT meet this criteria. They do not make this clear and infact mis-l... Se mer
Very quick service - I actually read the title wrong and was given the wrong certificate. I emailed to explain my mistake and they re done my assessment and fit to fly certificate the same day. So hap... Se mer
Företagsinformation
Skrivet av företaget
Our aim is to offer you with the fast, convenient and affordable way to access the same accredited laboratory that your doctor uses. All abnormal results are commented by our experienced UK registered doctors who are happy to answer the queries you may have once you receive the result.
Kontaktuppgifter
Storbritannien
- home2lab.co.uk
4,2
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
too slow for the expensive price
8 januari 2023
Couldn’t register my test as the system…
Couldn’t register my test as the system didn’t recognise the ID. Website didn’t work. They then registered the test for me without giving me a password so I couldn’t get my test result at all.
24 december 2022
Omdöme utan inbjudan
The worst.
The worst.
I've been given some instructions how to register my test and it doesn't seem to be working.
Also, I received and email pointing me into a site that doesn't exist.
Moreover, I've been trying to contact Home2Lab but I was waiting on the phone for about 2 hours and when I send an email didn't came back the same day.
Please fix you site!
21 december 2022
Omdöme utan inbjudan
They used to be great
They used to be great. Unfortunately this time I've not received my antibody test results and noone will answer my email enquiries - have they gone bust?
11 december 2022
Omdöme utan inbjudan
Thank you for the fast test
Thank you for the fast test
Best pharmacy in Brixton
16 november 2022
Omdöme utan inbjudan
No certificate received
Unfortunately, I have never received any certificate. I did the test and sent it as indicated (took a screenshot of the confirmation that it was sent) but a certificate never arrived via email. The support told me to send my photo of my ID and the test cassette via email to create the certificate manually, but even this certificate never arrived. Today I asked for a refund but never got an answer. Very poor service.
8 november 2022
Would not recommend
The service at the pharmacy was great, but its clear the website itself needs work. My kit says its already registered, meaning I can't access my results in time for the midnight deadline I paid extra for. The links in the email lead to a page that does not exist. When calling the helpline, I was on hold for 30min. When I called back at 8pm after the number claimed to be open til 10pm, I was told they were closed.
24 oktober 2022
Omdöme utan inbjudan
No results in one hour
I took the fit to fly test thinking I would receive the results in one hour. It never came. I waited hours and into the next day messaging throughout the night thinking I was not going to be allowed onto my flight, having not received any certificate. It was so stressful and unnecessary.
15 oktober 2022
Omdöme utan inbjudan
I have not received my letter…
I have not received my letter confirming my negative result and qr code. I am at the airport. This is a pally service. I cannot get through to an operator after waiting 30 minutes on the phone.
26 september 2022
Very good service
21 september 2022
No result of covid-19 antibody test
I delivered my son and my blood sample on 30th August and the post tracking has shown that the samples have delivered on 1st September. But till now, I have not received the test result yet.
Regarding the covid-19 antibody test, your website guarantee to deliver the result within 2-3 working days. I can understand what does the reason lead to serious postpone.
1 september 2022
Amazing customer service.
30 augusti 2022
Unclear and unfair pricing
When I booked online I could only choose express by midnight results for £85, however, when I went into the pharmacy to get the test, I was informed I could have walked in and paid only £55. Very disingenuous of the company to not be transparent about that on the website.
29 augusti 2022
Excellent service and fast response…
Excellent service and fast response time from testing to results
27 augusti 2022
Great service arranging PCR test at…
Great service arranging PCR test at home via courier in NW London and following up regarding a few queries I had. Results received within time stated. Had also used earlier and arranged a last minute PCR for me on a day needed even though had no appointment.
22 augusti 2022
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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