Every Question I had was answered straight away, even my concerns and whilst I was waiting for my fit to fly note I contacted them through an online portal and that too was done smoothly and my fit to... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very quick service - I actually read the title wrong and was given the wrong certificate. I emailed to explain my mistake and they re done my assessment and fit to fly certificate the same day. So hap... Se mer
Great service arranging PCR test at home via courier in NW London and following up regarding a few queries I had. Results received within time stated. Had also used earlier and arranged a last minute... Se mer
Users and customers should be advised. If your workplaces sickness policy requires a Med3 or Med5 Fit Note - Home2Lab sick notes DO NOT meet this criteria. They do not make this clear and infact mis-l... Se mer
Företagsinformation
Skrivet av företaget
Our aim is to offer you with the fast, convenient and affordable way to access the same accredited laboratory that your doctor uses. All abnormal results are commented by our experienced UK registered doctors who are happy to answer the queries you may have once you receive the result.
Kontaktuppgifter
Storbritannien
- home2lab.co.uk
4,2
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I am extremely disappointed with the…
I am extremely disappointed with the service provided for my Fit to Fly certificate request.
According to your stated policy, most cases are reviewed on the same day, and customers should receive their certificate promptly via email or SMS. However, our experience was completely different.
We submitted all the required information, yet nobody contacted us until the second day, and only after we proactively reached out ourselves. We then had to follow up multiple times to get any updates. The lack of direct customer support made the situation even more frustrating, as there is only a chat option available and no phone number to speak with someone directly.
The certificate itself took more than 48 hours to be processed and delivered, which is far beyond the expected timeline advertised on your website. For a service that is often required for time-sensitive travel arrangements, such delays are unacceptable.
The biggest concern, however, is the refund process. We were informed that a refund would be processed the following day, but nearly two weeks later, we have still not received it. Despite multiple follow-ups, there has been no satisfactory resolution or clear communication regarding the status of the refund.
Based on this experience, I have serious concerns about the reliability of this service. The delays, lack of communication, absence of phone support, and failure to process the promised refund in a timely manner do not inspire confidence. I would not recommend this service to anyone looking for a dependable and responsive provider for Fit to Fly certificates.
9 juni 2026
Omdöme utan inbjudan
Would not recommend
The kit I ordered said it would just need blood collecting from my finger. When it turned up it was actually an intravenous one. I therefore had to organise and pay for a private blood test. They did give me two centres that I could use for this but they were both over 2 hours from my house.
My results took over 2 months to get to me despite me asking regularly for them. I had to threaten to report them to get my results.
Despite their policy saying that a refund would be given if the results weren’t given within 72 hours, they wouldn’t give me a refund.
I would not recommend this company to anyone.
9 juni 2026
Every Question I had was answered…
Every Question I had was answered straight away, even my concerns and whilst I was waiting for my fit to fly note I contacted them through an online portal and that too was done smoothly and my fit to fly arrived successfully. Was very pleased with the experience.
12 juni 2026
Very quick service
Very quick service - I actually read the title wrong and was given the wrong certificate. I emailed to explain my mistake and they re done my assessment and fit to fly certificate the same day. So happy! Thank you
8 juni 2026
NOT Med3/Med5 Compatible
Users and customers should be advised. If your workplaces sickness policy requires a Med3 or Med5 Fit Note - Home2Lab sick notes DO NOT meet this criteria. They do not make this clear and infact mis-lead potential service users in making them believe their sick notes are accepted by all employers. This is not the case. You will also not receive a refund. I also have not received a response to an email it's been several days.
26 maj 2026
Omdöme utan inbjudan
I wanted to have numerous peth tests to…
I wanted to have numerous peth tests to show my low alcohol consumption however the extremely slow delivery and the 15 days I had to wait for the results made it impossible. The latest one I ordered still hasn't arrived and I ordered it 10 days ago. I've had no replies to my three emails I've sent either.
22 april 2026
Fast and reliable
Worked with them a couple of times, service was reliable and fast, also had an issue once an contacted their customer service, they were swift and open fixed my issue.
Recommend using them
11 mars 2026
Omdöme utan inbjudan
Very good performance!🫡
Amazing people also very seriously and very helpful ,thanks for your support!🤝
8 mars 2026
Amazing service and so supportive
Amazing service and so supportive, especially if you want to avoid the waiting.
17 december 2025
Detta är Trustpilot
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