Holidaydukes Omdömen 

402
•
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Our holiday in sept 2026 to Koh Samui was amazing.flights Etihad / hotel ( Montein house ) transfers all perfect. We will Definatly return Thank you Oscar At Holiday Dukes for arranging our stress... Se mer

Betygsatt 5 av 5 stjärnor

What a fantastic company!!! I was a little cautious booking a holiday from seeing it on Facebook. All I can say is this is a great company I provided my requirements for a holiday of a lifetime for m... Se mer

Betygsatt 5 av 5 stjärnor

Booked a 3 centre trip with Oscar Bek at Holiday Dukes. From start to finish Oscar was excellent. Changing, hotels & airports & answering any questions asked. Would definitely book with Holiday Du... Se mer

Betygsatt 5 av 5 stjärnor

I first contacted Holiday Dukes in February to organise a trip to the Seychelles in October for my wife’s big birthday I was talking to an agent called Daisy who has been in contact with me e... Se mer

Företagsinformation

  1. Resebyrå

Skrivet av företaget

Welcome to Holiday Dukes, where dreams become destinations. We are not just any travel agency, but your trusted partner in creating indelible voyages that cater to your unique preferences. From booking your travel arrangements to arranging customized tours and activities, we take care of every detail with precision and care. So, pack your bags and embark on your next journey with confidence, knowing that Holiday Dukes has got you covered. Let us turn your travel dreams into reality!


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

402 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(402)

260 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

We just booked our family trip for 2027…

"We just booked our family trip for 2027 — the African Migration Safari — through Daniel, and we honestly couldn't be happier with the whole experience! 🌍🦓

Daniel was incredibly helpful and patient from start to finish. He really took the time to listen to what our family wanted, understood our preferences, and did his absolute best to secure exactly what we were hoping for. He was always happy to answer our many questions and never made us feel rushed at all.

He made the entire booking process so smooth and straightforward — every step was clear, and everything was handled efficiently and professionally. We felt fully informed and confident making such a big booking.

We really appreciated his honest advice and great attention to detail throughout. It made all the difference knowing we were in such capable, caring hands. We are already getting so excited for our adventure!

We highly recommend Daniel to anyone planning a special holiday or big trip — he truly goes the extra mile. Thank you so much, Daniel! 🙏✨

~ Tejal"

25 juli 2026
Omdöme utan inbjudan
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Svar från Holidaydukes

Thank you for your feedback! We're glad to hear that Holiday Dukes was helpful and reassuring during your booking process.

We appreciate your support and hope you have a wonderful holiday!

Betygsatt 5 av 5 stjärnor

My 2nd review for senior sales agent…

My 2nd review for senior sales agent Mia, I have made a number of changes to my itinerary including flight times, adding additional passenger and different airlines, Mia has dealt with all of this with good humour and a very professional attitude.
I highly recommend soeaking to him at Holiday dukes if you want seemless , fuss free help .
Great service.

29 juli 2026
Omdöme utan inbjudan
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Svar från Holidaydukes

Thank you for your feedback! We're glad to hear that Holiday Dukes was helpful and reassuring during your booking process.

We appreciate your support and hope you have a wonderful holiday!

Betygsatt 5 av 5 stjärnor

Oscar

Oscar, senior travel advisor created a personalised safari adventure for me as a solo traveller. He answered all my queries promptly and with some swapping and changing I am now looking forward to an amazing adventure in Tannzania on safari followed by a weeknin Zanzibar.
Trusted company and guidance every step. I will definately be using for future adventures.
Thank you Oscar

23 juli 2026
Omdöme utan inbjudan
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Svar från Holidaydukes

Thank you for your feedback! We're glad to hear that Holiday Dukes was helpful and reassuring during your booking process.

We appreciate your support and hope you have a wonderful holiday!

Betygsatt 5 av 5 stjärnor

Just booked our dream holiday to Africa…

Just booked our dream holiday to Africa for safari. We dealt with Skylar. She has been absolutely amazing from answering silly questions to changing accommodation to suit our family.
Up to now would highly recommend this company, I will leave a review after the adventure.

24 juli 2026
Omdöme utan inbjudan
Logotyp för Holidaydukes

Svar från Holidaydukes

Thank you for your feedback! We're glad to hear that Holiday Dukes was helpful and reassuring during your booking process.

We appreciate your support and hope you have a wonderful holiday!

Betygsatt 5 av 5 stjärnor

Booking my dream safari for 2028 has…

Booking my dream safari for 2028 has been really easy.
Olivia has been thorough and patient, she has meet our every request.
So fari, so good🤣
I hope the holiday meets our expectations as it sounds wonderful.....I will update after 🫰

23 juli 2026
Omdöme utan inbjudan
Logotyp för Holidaydukes

Svar från Holidaydukes

Thank you for your feedback! We're glad to hear that Holiday Dukes was helpful and reassuring during your booking process.

We appreciate your support and hope you have a wonderful holiday!

Betygsatt 5 av 5 stjärnor

Just back from an amazing holiday to…

Just back from an amazing holiday to Thailand booked with holiday dukes, the holiday was perfectly tailored to us, all
Transfers between resorts also taken care of and Arthur who I dealt with was amazing nothing was too much trouble, one of the hotels had some building work going on and he informed us of this prior to going and asked if wanted up grades or moved, we moved hotels and everything was transferred over seamlessly, I will be booking all future holidays with holiday dukes due to the ease of booking and having someone on hand via WhatsApp for any questions, thanks again Arthur and holiday dukes x

6 juli 2026
Omdöme utan inbjudan
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Svar från Holidaydukes

Thank you for your fantastic feedback! We're thrilled to hear that you had the best experience and that everything, from flights to excursions, was seamless.

Your kind words mean a lot to us, and we would love to help you organize another amazing holiday in the future.

Betygsatt 5 av 5 stjärnor

Holiday Dukes have been superb with me

Holiday Dukes have been superb with me, listening to what I want and matching it to a tailored holiday. From the first contact they have been extremely supportive and patient in the process.
I would highly recommend them for all your holiday needs.
They have been very responsive and nothing is too much trouble, definitely 5* from me

15 juli 2026
Omdöme utan inbjudan
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Svar från Holidaydukes

Thank you for your feedback! We're glad to hear that Holiday Dukes was helpful and reassuring during your booking process.

We appreciate your support and hope you have a wonderful holiday!

Betygsatt 5 av 5 stjärnor

Skylar done a great job finding our…

Skylar done a great job finding our dream holiday to Thailand. She was polite and helpful, would definitely recommend.

1 juli 2026
Omdöme utan inbjudan
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Svar från Holidaydukes

Thank you for your feedback! We're glad to hear that Holiday Dukes was helpful and reassuring during your booking process.

We appreciate your support and hope you have a wonderful holiday!

Betygsatt 5 av 5 stjärnor

Just got back from the most amazing…

Just got back from the most amazing holiday in Thailand. From start to finish everything ran smoothly, travelled to 5 different parts of Thailand, which meant transfers including aeroplane, taxi, ferry speedboats. All transfers text day before to confirm. All hotels were stunning and in great locations. Nothing was too much trouble for Skylar our advisor, always in hand to answer any questions.
We have recommended to everyone we know and will definitely be booking again.
Thanks for making our holiday run so smooth 🥰

15 juli 2026
Omdöme utan inbjudan
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Svar från Holidaydukes

Thank you for your fantastic feedback! We're thrilled to hear that you had the best experience and that everything, from flights to excursions, was seamless.

Your kind words mean a lot to us, and we would love to help you organize another amazing holiday in the future.

Betygsatt 5 av 5 stjärnor

Our multi venue trip to Thailand

Our multi venue trip to Thailand was an amazing holiday. Reached out to a few travel agents and we plumbed for Holidays Dukes. We were not disappointed. Isabella our agent was very helpful and always happy to make changes and updates to make the plan better and to fit our needs. Not pushy sales techniques which was very welcome. I am a details person so I was pushing for updates a lot but I got them upon request. Sometimes a bit too relaxed but all was sorted when required. The deals we got plus the good service meant we had a pretty amazing holiday at a good price. Very happy.

28 juni 2026
Omdöme utan inbjudan
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Svar från Holidaydukes

Thank you for your feedback! We're glad to hear that Holiday Dukes was helpful and reassuring during your booking process.

We appreciate your support and hope you have a wonderful holiday!

Betygsatt 5 av 5 stjärnor

We recently travelled through East…

We recently travelled through East Africa & the holiday was arranged by Arthur & colleagues We had an amazing experience, especially visiting the countries where I was born & my husband Thank you for arranging a superb holiday which was well planned

17 juli 2026
Omdöme utan inbjudan
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Svar från Holidaydukes

Thank you for your fantastic feedback! We're thrilled to hear that you had the best experience and that everything, from flights to excursions, was seamless.

Your kind words mean a lot to us, and we would love to help you organize another amazing holiday in the future.

Betygsatt 5 av 5 stjärnor

Very satisfied with our east africa…

Very satisfied with our east africa trip. It was very well organised considering we were a huge group with various personal needs. All our needs were catered for professionally.

25 juni 2026
Omdöme utan inbjudan
Logotyp för Holidaydukes

Svar från Holidaydukes

Thank you for your fantastic feedback! We're thrilled to hear that you had the best experience and that everything, from flights to excursions, was seamless.

Your kind words mean a lot to us, and we would love to help you organize another amazing holiday in the future.

Betygsatt 1 av 5 stjärnor

Know Your Rights Under PTR 2018 Before Booking With This Company

We booked a package holiday to the Maldives with Holiday Dukes for five people, due to commence in late March 2026. The booking was formally confirmed as a Package Single Contract Sale under the Package Travel and Linked Travel Arrangements Regulations 2018 (PTR 2018). Our flights were cancelled due to regional conflict in the Middle East. What followed was months of correspondence before we recovered our money — and only then through a Section 75 credit card claim rather than any action by Holiday Dukes.

During that process, Holiday Dukes: cited “Flight-Plus ATOL rules” as the governing framework for our booking — a legal category abolished in 2018; attempted to retain amounts varying between £500 and £1,000 of our money in supplier cancellation charges, contrary to our statutory rights under PTR 2018; issued a settlement offer containing a clause designed to extinguish our statutory rights under the same regulations; and provided four contradictory refund timelines, none of which were met.

Our statutory right to a full refund within 14 days under PTR 2018 was never honoured. We eventually recovered our money through our credit card provider. We have active complaints with both ABTA and the Civil Aviation Authority.

We would strongly advise anyone considering booking with this company to pay by credit card and to familiarise themselves with their rights under the Package Travel Regulations 2018.

26 mars 2026
Omdöme utan inbjudan
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Svar från Holidaydukes

Dear Philip,

Thank you for sharing your feedback. We sincerely apologize for the frustration and stress caused by the cancellation of your trip to the Maldives following the flight disruptions in the Middle East.

While unforeseen geopolitical events create complex challenges with third-party suppliers, we recognize that our communication and the delays in resolving your refund fell short of the standard you expected and deserved. We take your comments regarding the Package Travel Regulations (PTR 2018) seriously and are actively reviewing our internal processes, training, and handling of compliance matters to prevent this from happening again.

We are glad to hear that you have recovered your funds through your credit card provider, but we deeply regret that you had to go through this extended process to reach a resolution. If you would like to discuss your experience further or share any additional feedback, please feel free to reach out to us directly.

Sincerely,
Darren Jones
Holiday Dukes Management

Betygsatt 5 av 5 stjärnor

Just booked a dream safari with…

Just booked a dream safari with Kimberley. She was very patient and answered all my questions to ensure the holiday was everything we required and were happy with.

18 juli 2026
Omdöme utan inbjudan
Logotyp för Holidaydukes

Svar från Holidaydukes

Thank you for your feedback! We're glad to hear that Holiday Dukes was helpful and reassuring during your booking process.

We appreciate your support and hope you have a wonderful holiday!

Betygsatt 5 av 5 stjärnor

Amazing experience by Holiday dukes

Amazing experience by Arther from Holiday dukes. Handled and organised everything well. It takes a lot to take care of a big group, smoothly done. Highly recommended. 10/10

25 juni 2026
Omdöme utan inbjudan
Logotyp för Holidaydukes

Svar från Holidaydukes

Thank you for your fantastic feedback! We're thrilled to hear that you had the best experience and that everything, from flights to excursions, was seamless.

Your kind words mean a lot to us, and we would love to help you organize another amazing holiday in the future.

Betygsatt 5 av 5 stjärnor

Africa Trip

Arthur at Holiday Dukes pulled together an excellent East Africa itinerary for group of 28 people.

The attention to detail was incredible, with combination of several internal flights and hotels.

Arthur and his colleagues at Holiday Dukes are professional, courteous and a pleasure to deal with.

I would be happy to recommend their services.

24 juni 2026
Omdöme utan inbjudan
Logotyp för Holidaydukes

Svar från Holidaydukes

Thank you for your fantastic feedback! We're thrilled to hear that you had the best experience and that everything, from flights to excursions, was seamless.

Your kind words mean a lot to us, and we would love to help you organize another amazing holiday in the future.

Betygsatt 5 av 5 stjärnor

Just booked our Thailand experience and…

Just booked our Thailand experience and Victor was amazing so patient with me and put together a package exactly matching my requirements can't thank him enough. Now have something to look forward and will definitely recommend

16 juli 2026
Omdöme utan inbjudan
Logotyp för Holidaydukes

Svar från Holidaydukes

Thank you for your feedback! We're glad to hear that Holiday Dukes was helpful and reassuring during your booking process.

We appreciate your support and hope you have a wonderful holiday!

Betygsatt 5 av 5 stjärnor

Amazing Africa trip

We have just got back from an amazing africa trip. We were group of 28 people with different itenary requirements. I
Would like to say huge thank you to Arthur for making this possible according to our complicated itenary. Hotels safaries flights transport arrangements very very good. I have also dealt with Arthur in past he is always very professional approachable, polite. He always works accomodating to your requirements.
Also would like to thank you to Daren a well for sorting few bits out while Arthue was on leave.
I would highly recommend holiday Dukes.

24 juni 2026
Omdöme utan inbjudan
Logotyp för Holidaydukes

Svar från Holidaydukes

Thank you for your fantastic feedback! We're thrilled to hear that you had the best experience and that everything, from flights to excursions, was seamless.

Your kind words mean a lot to us, and we would love to help you organize another amazing holiday in the future.

Betygsatt 5 av 5 stjärnor

Bali n Borneo …

We have just got back from an unforgettable trip to Bali and Borneo, which was Organised by Olivia, everything was Brilliant, the flights the transferres, the hotels where all perfect
I would definitely recommend Travel Dukes thank you once again

14 juli 2026
Omdöme utan inbjudan
Logotyp för Holidaydukes

Svar från Holidaydukes

Thank you for your fantastic feedback! We're thrilled to hear that you had the best experience and that everything, from flights to excursions, was seamless.

Your kind words mean a lot to us, and we would love to help you organize another amazing holiday in the future.

Betygsatt 5 av 5 stjärnor

THAILAND

I saw an ad on Facebook for a multi centre trip to Thailand, so I submitted my enquiry to holiday dukes. I was contacted by Daniel who was both polite and efficient. He planned my trip exactly as I ask,and gave me a price that I am more than happy with. Nothing was too much trouble and I'm looking forward to my amazing holiday

12 juli 2026
Omdöme utan inbjudan
Logotyp för Holidaydukes

Svar från Holidaydukes

Thank you for your feedback! We're glad to hear that Holiday Dukes was helpful and reassuring during your booking process.

We appreciate your support and hope you have a wonderful holiday!

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