Excellent customer service. The person who booked our holidays Bhagesh was very knowledgeable & polite. If we had any queries then all enquiries were passed onto same officer & he would get ba... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Excellent customer service. The person who booked our holidays Bhagesh was very knowledgeable & polite. If we had any queries then all enquiries were passed onto same officer & he would get ba... Se mer
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We had a fantastic experience booking our family holiday, thanks to the excellent support we received. The customer service from our agent, Nisha, was outstanding from start to finish. She deal... Se mer
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Phone call answered quickly by agents who spoke clearly & politely. Unfortunately, there was a problem with the computer of the agent I was dealing, & the call was passed to another of his colleagu... Se mer
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I can’t recommend BrightSun Travel enough, especially working with Parul Jadav. From the moment we were referred to Parul by a friend, right through to arriving back in the UK, the level... Se mer
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Established in 1986, Brightsun has become a trusted and reliable travel brand, serving 2.5 million customers a year, to global destinations. With our high sales volumes, we contract and negotiate directly with airlines and hotels, and therefore offer fantastic value airfares and holiday packages to our customers. We service the B2C, leisure and corporate markets. We're proud to be rated excellent on Trustpilot for our 24/7 friendly and expert customer service.
14 Hanworth Road, Middlesex, TW3 1UA, Hounslow, Storbritannien
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I am delighted that the Bright sun Travel provides me excellent customer services by updated and upcoming ticket reservation by step by step.All team members in Brightsun travel deliveries a exceptional customer services.Thanks.

Svar från Brightsun Travel
I can’t recommend BrightSun Travel enough, especially working with Parul Jadav.
From the moment we were referred to Parul by a friend, right through to arriving back in the UK, the level of service was exceptional. Everything was handled with a genuinely personalised touch — it never felt like a standard package, but something tailored specifically to us.
Parul supported us every step of the way, making the entire process smooth and stress-free. All transfers were perfectly organised, timings were spot on, and the hospitality at every location we visited exceeded expectations. It’s rare to find someone who is this attentive to detail while still making everything feel effortless for the customer.
What really stood out was the value for money. The price we paid for the trip was incredibly reasonable, especially considering the high level of service we received. Honestly, I don’t think we would have found a better deal anywhere else, let alone with this level of care and professionalism.
If you’re looking for a seamless, well-organised, and truly enjoyable travel experience, Parul is the person to go to.
10/10 – would absolutely book again!
Roopesh Darbar

Svar från Brightsun Travel

Svar från Brightsun Travel
We had a fantastic experience booking our family holiday, thanks to the excellent support we received. The customer service from our agent, Nisha, was outstanding from start to finish. She dealt with all of our enquiries promptly and made the whole process smooth and stress-free.
Nisha went above and beyond by contacting the hotel on our behalf, as we were travelling with elderly family members. She ensured that all of our family rooms were arranged close together, which gave us great peace of mind.
She also supported us with booking our flights and meals, making sure every detail was taken care of. On top of that, the pricing was very competitive, especially for a large family holiday.
We really appreciate the care and attention we received and would highly recommend this service to others.

Svar från Brightsun Travel
Hi your staff are responding and good at there work return the call if they are busy. I’m happy to buy my tickets from Brightsun travel

Svar från Brightsun Travel
Vijaya Koirala was very helpful when purchasing our tickets and knew exactly what he was doing. We find him one of the best in the team 😁

Svar från Brightsun Travel
Website is live and then you can also speak to quite polite and knowledgeable agent

Svar från Brightsun Travel
Excellent service from the boss himself and that too on a Sunday!!

Svar från Brightsun Travel
Good customer service
Felt a valued customer
Booking was done with no stress
Excellent

Svar från Brightsun Travel
I always get good service from this company and for my recent booking the team were very helpful especially Sandhya who made the booking seamlessly.

Svar från Brightsun Travel
Pawan is just fantastic at his job he has always been very helpful to me I was want book with him great guy

Svar från Brightsun Travel
Always the best service. Mr. Vijaya is always give the best derive. Help me to provide alternative options as my flight got canceled due to Middle East situation. Thanks a lot Brightsun Travel. Always the best for book my flights.

Svar från Brightsun Travel
Excellent customer service. The person who booked our holidays Bhagesh was very knowledgeable & polite.
If we had any queries then all enquiries were passed onto same officer & he would get back to us the same day.
This was our first package holiday with BRIGHTSUN & we have been really happy with their service.
Unfortunately due to current travel restrictions via Emirates, our holiday had to be cancelled. BRIGHTSUN sorted out our refund very quickly.

Svar från Brightsun Travel

Svar från Brightsun Travel
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