We rarely have any problems with Hello Fresh, it almost always arrives on time, well packed with ice and with all the required ingredients. We find it very handy to cook, very occasionally a meal is a... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We have been customers now for 4 months. The food is delivered on time and the quality is excellent. The contents have always been correct and the recipes easy to follow. The meals always turn out del... Se mer
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Have been trying to claim the salt And pepper mills the past 3 week but they never come in my box. I have contacted support numerous times via chat and email but they tell me they will follow up an... Se mer
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I really like how everything you need is in a box and separated by bags per day. It's very easy and handy. The first week was perfect. 2nd week is just ok, I had lunch and dinner but the taste o... Se mer
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Företagsinformation
Skrivet av företaget
You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland
Kontaktuppgifter
Irland
- hellofresh.ie
3,7
Medel
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quantity of ingredients
It gives me the right quantity of ingredients i need and it also reduces my weekly food waste. I also like that I get notifed when of the time when my box is going to be delivered.
16 april 2026
Svar från Hellofresh Ireland
Hi Cait, thank you so much for leaving this 5-star review 💚 We’re thrilled to hear the meals provide the right quantity for you and help reduce your weekly food waste. It also means a lot that you’ve been enjoying the delivery notifications.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Now I'm not the only one cooking!
The food is great, always 100% fresh and the recipes are tailored to us which I like. But the main thing is that it gets the rest of the family involved with cooking. My husband and sons love the instructions and step by step guides. I love that I don't have to supervise!!
25 augusti 2026
Svar från Hellofresh Ireland
Hi Elaine, thank you so much for the 5-star review. We’re thrilled to hear the food is always fresh and that the tailored recipes and step-by-step instructions have gotten the whole family cooking. It’s especially great to know you’re enjoying meals without needing to supervise.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Svar från Hellofresh Ireland
Hi Michael, thanks for taking the time to share your experience. We’re really sorry to hear your meals were hit and miss and that they weren’t as fresh as they should have been.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
–ann
The Hellofresh Team
I'm very impressed with the fresh food !
I'm very impressed with the fresh food, recipes, great variety, clear illustrated instructions & great customer care. I wish I'd started using your service sooner !! You've brought the joy back into cooking for me again. I look forward to dinner time now & all my family love the meals !!!
I would love if you provided this same service for baking also. All ingredients pre-portioned into packs for a variety of cakes with no measuring or weighing for the customers . I think this would be very popular !
22 september 2026
Svar från Hellofresh Ireland
Hi Lauren,
Thank you so much for your wonderful review. We’re delighted to hear you’re enjoying the fresh food, great variety, and the clear instructions, and that our customer care helped bring the joy back into cooking for you and your family. 💚
We also love your idea about a baking service with pre-portioned ingredient packs. We’ll be sure to pass your suggestion along to the team.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ann💚
The Hellofresh Team
Gorgeous easy to make dinners
Gorgeous easy to make dinners. No waste at the end of the week and no hassle shopping for ingredients
17 september 2026
Svar från Hellofresh Ireland
Hi Benita, thank you so much for your wonderful review. We’re thrilled to hear you’re enjoying the easy, delicious dinners and that you’re getting great value with minimal waste and no hassle on ingredient shopping. 💚
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ann💚
The Hellofresh Team
Quality
Quality, freshness, packaging, delivery,
All excellent. Really enjoyed the meals and
Menu sheets and directions are a great help
And cooking is easy and fast.
26 september 2026
Svar från Hellofresh Ireland
Hi Christine, thank you so much for your wonderful review. We are so glad to hear everything was excellent, and that you found the menu sheets and directions helpful and cooking quick and easy. 💚 Thanks again for sharing your experience with us, and we hope to keep delighting you with every delivery.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ann💚
The Hellofresh Team
We have been cooking with HelloFresh…
We have been cooking with HelloFresh for a little while now and WE LOVE IT. From the simple ordering … to the on time deliveries … to the recipes … to our little brown bag … to your ready steady cook moments and then the perfectly balanced food and delicious flavours. WE LOVE IT. No pressure for cooking, what will cook tonight conversations etc. for our family it is Hello Fresh … all the way …. Guess what WE LOVE IT
21 maj 2026
Svar från Hellofresh Ireland
Hi Brian, thank you so much for taking the time to share this glowing review. We’re thrilled to hear you’ve been loving everything from the easy ordering and on-time deliveries to the recipes and flavors. Your “all the way” support truly means a lot to our team 💚If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ann💚
The Hellofresh Team
Delivery days option
The only flaw is that it can't be delivered on Friday or Saturday when I'm bulk-cooking for the next week. Also, delivery on Sunday at 9pm is a bit ludicrous too.
17 september 2026
Svar från Hellofresh Ireland
Hi Biljana, thanks for taking the time to share this feedback. We’re sorry the delivery timing didn’t work for your bulk-cooking plans, especially with Friday and Saturday availability and the Sunday late delivery. We’ll pass this along so our team can review how delivery windows are being scheduled.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
-Ann
Extremely happy with our decision to…
Extremely happy with our decision to sign up ! Tasty dinners sorted with ease.
19 september 2026
Svar från Hellofresh Ireland
Hi Mary,
Thank you so much for your fantastic 5-star review! We are absolutely thrilled to hear that you're extremely happy with your decision to sign up and that you're enjoying delicious dinners with such ease. We appreciate your positive feedback!
Portia
Hello Fresh Team
Fresh and tasty
13 augusti 2026
Svar från Hellofresh Ireland
Hi Sinead,
Thank you so much for the five stars! ⭐
We’re thrilled to hear you’re loving the tasty, satisfying meals and that having all the macros worked out is making things even easier! It’s also great to know you’re enjoying the no-waste experience. That’s one of the things we aim for great food with zero fuss and minimal waste. 🌱
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking!
Portia
The Hellofresh Team
Great choice,perfect portion size,great…
Great choice,perfect portion size,great choice of ingredients
17 september 2026
Svar från Hellofresh Ireland
Hi Kevin,
Thank you for your wonderful five-star review! We are so happy to hear that you appreciate the portion sizes and the quality of our ingredients. We strive to provide excellent choices for our customers.
Portia
HelloFresh Team
Recipes rarely very fresh
Recipes rarely very fresh, usually a snack sized cucumber or 1 tomato and a garlic if lucky
1 januari 2026
Svar från Hellofresh Ireland
Dear Francis,
Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you
taking the time to share your review. We’d really like the
chance to make things right. We noticed you haven’t been in
touch with our customer care team yet, so we’ll be reaching
out to you directly to learn more and help resolve the issue.
Portia
HelloFresh Team
Svar från Hellofresh Ireland
Hi Andrew,
Thank you for sharing your feedback with us! We're delighted to hear that you enjoy the ease of cooking our various meals.
We always aim to make mealtimes more convenient while still providing a variety of delicious recipes to choose from. We truly appreciate your support and hope you continue enjoying your HelloFresh experience.
Kind regards,
Renzo
HelloFresh Team
Absolutely love Hello Fresh
Absolutely love Hello Fresh! Every week im getting something different, recipes are simple, products are Fresh. Im with them more then 50 weeks and couldn't recommend them enough
24 september 2026
Svar från Hellofresh Ireland
Hi there,
Thank you so much for sharing your wonderful feedback!
We're delighted to hear that you're enjoying the variety of recipes, simple cooking experience, and fresh ingredients. It’s great to know that you've been with us for over 50 weeks and that HelloFresh has become part of your routine.
We truly appreciate your continued support and recommendation. We look forward to bringing you many more delicious meals in the weeks ahead!
Kind regards,
Renzo
HelloFresh Team
Ordered 2 meals for 6 people (12…
Ordered 2 meals for 6 people (12 servings). Really disappointing as only one box arrived with enough food for 2 people max and some ingredients were missing or under weight. When I enquired I was told a second box had been damaged. Either way, not a good impression.
20 september 2026
Svar från Hellofresh Ireland
Hello Clodagh,
We're very sorry to hear about your experience and understand how disappointing this must have been when your order arrived incomplete.
Receiving only part of your order, along with missing and underweight ingredients, is not the experience we want for our customers. We're also sorry to learn that the second box was damaged during handling.
Please be assured that your feedback has been taken seriously and will be shared with the relevant team, as we are committed to improving both our delivery process and the quality of our service.
If you need any further assistance, please don't hesitate to contact our Customer Care team by phone at +353 1 223 8958 or via Live Chat at https://www.hellofresh.ie/contact-us.
Thank you for taking the time to share your experience. We hope you'll give us another chance to provide the experience you were expecting.
Kind regards,
Renzo
HelloFresh Team
Constantly missing items
Constantly missing items. When customer support is contacted about the missing items only the value of that item is refunded. Even though it’s often an integral part of the dish. Inconvenience is the best part but I will be switching companies to see if quality is better
25 december 2025
Svar från Hellofresh Ireland
Hi Killian,
Thank you for sharing your feedback. We're truly sorry to hear about the recurring issues with missing items and the inconvenience this has caused, especially when they are crucial to your meals. We understand your frustration and appreciate you bringing this to our attention. We're always striving to improve our service and your comments are valuable in helping us do so.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
– Ann 💚
The Hellofresh Team
This week one of my key ingredients for a recipes was missing…
This week one of my recipes was missing the key meat ingredient and had a different meat in the bag instead which was quite unsatisfactory when I discovered it and too late to go to the shops and buy it there instead. Also last week I was unhappy with the quality and size of the steaks there were tiny and very thin so lacked flavour would never purchase a meal with steaks in it again. Otherwise the rest of the meals in the last 2 weeks have been good
12 september 2026
Svar från Hellofresh Ireland
Hi Lucia,
Thanks for your feedback, and we're sorry to hear about your experience with the missing meat ingredient and the quality of the steaks. We appreciate you taking the time to share your review. We’d really like the chance to make things right.
We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue.
-Ann
Great value for money
Great value for money, healthy, easy to cook, tasty, nutricious meals. Only improvement I would suggest is somehow reducing the amount of packaging, especially the ice packs seems like such a waste
12 september 2026
Svar från Hellofresh Ireland
Thank you, Dalena, for your thoughtful review! We’re delighted you’re enjoying the value, convenience, and taste of your meals. We also appreciate your feedback about the packaging and ice packs. 💚
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Great for new ideas
Great for new ideas, good value for money and so easy to use. Meals were amazing wven my picky eater child loves them and got involved in the cooking
10 september 2026
Svar från Hellofresh Ireland
Thank you so much for your wonderful review, ChrystaD! We're delighted to hear that you found the meals easy to use and great value, and that even your picky eater enjoyed getting involved in the cooking. 💚
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
-Ann
Everything is so fresh
Everything is so fresh, all meals are delivered with the exact instructions which i find very helpful when i am in a panic. Very tasty and plenty of flavour.
10 september 2026
Svar från Hellofresh Ireland
Hi Ashleen, thank you so much for your wonderful 5-star review! We’re delighted to hear that you’re enjoying the fresh, flavorful meals and finding the instructions helpful. Your kind words mean a lot to us. 💚
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.