A very efficient service. I ordered bulbs which were well packed and arrived in perfect condition along with growing instructions. I’ve used Hayloft before and have always been pleased with my purch... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I can’t fault the bulbs themselves - though I haven planted them nor seen the results, but the packaging (including a couple of the bulb bags having been torn and re-taped) was not what I’d expect: th... Se mer
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I ordered 3 Geums beginning of June. I was worried, with the periods of hot weather, that the plants wouldn’t survive the transit. However, when I looked on my account, Hayloft stated that plants woul... Se mer
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I ordered alliums, erigerons and geraniums. Each had a different delivery date. That wasn't a problem except that none of the plants arrived to that schedule, they all arrived early while I was on hol... Se mer
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Företagsinformation
Skrivet av företaget
At Hayloft Plants, we’ve been helping people grow beautiful gardens for over 30 years, whether that’s a few pots on a patio or a fully planted border. Our vision is simple: "To be the first choice for gardeners of all abilities." Today, we’re proud to be a leading UK online plant retailer and mail-order nursery, combining decades of horticultural experience with a modern, easy-to-use digital garden shop and award winning educational and entertaining social media @hayloftplants
Hayloft
Skrivet av företaget
- Rare | Unusual | Exciting
- Shop thousands of plants delivered straight to your door from our UK nursery.
No Quibble Guarantee
If for any reason you are not delighted with your purchase, please do not worry as we are always happy to resolves any queries.
At Hayloft we try our utmost to look after you and your plants until they arrive on your doorstep.
We will always do our best to offer a first class service with our 'No Quibble Guarantee'.
All that we ask if that you are kind enough to let us know how we can improve for future orders.
Kontaktuppgifter
4,3
Utmärkt
22 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The plant arrived in really good…
The plant arrived in really good condition - a bit thirsty but looks great
5 september 2026
Svar från Hayloft
Thanks so much! Glad to hear it arrived safely and is looking great
Kind regards
Melanie
Svar från Hayloft
We’re delighted to hear your plants arrived in great condition and are thriving!
Kind regards
Melanie
Easy to use website
Easy to use website, big choice of plants to choose from and the product i ordered came well packaged in good condition.
5 september 2026
Svar från Hayloft
We’re delighted you found our website easy to use and that your plants arrived safely and in great condition.
Kind regards
Melanie
Lovely healthy plants
Although the delivery was longer than anticipated it was worth it. Plants well packed and healthy. Looking forward to next year to see them bloom.
5 september 2026
Svar från Hayloft
We’re delighted the plants arrived healthy and well packed. We hope you enjoy seeing them bloom next year!
Kind regards
Melanie
Delivered on time
Delivered on time
Plants.in good condition
The only thing is
The last two plants I received
You sent me two the same
Should have been one of those
And one other
Please check my order
26 augusti 2026
Svar från Hayloft
We are glad the delivery was on time and the plants arrived in good condition. Please call us at customer care to discuss your order
01386 562999 we will be more than happy to rectify any issues
Kindest regards
Melanie
Svar från Hayloft
Thank you so much! So glad you loved the plants and the value!
Kind regards
Melanie
Plants delivered as promised
Plants delivered as promised. Look in great condition and well packaged.
4 september 2026
Svar från Hayloft
Thank you! We’re delighted to hear the plants arrived safely and in great condition.
Kind regards
Melanie
Plants a good size and seem very…
Plants a good size and seem very healthy. Well packaged with each plant being well secured.
5 september 2026
Svar från Hayloft
Thank you for your lovely feedback! We’re so pleased you’re happy with the plants and packaging.
Kind regards
Melanie
Plants in very good condition
Plants in very good condition. Well package. Took a lot longer to to arrive than I had expected.
5 september 2026
Svar från Hayloft
Glad to hear the plants arrived in very good condition and were well packaged.
Sorry for the delay in delivery, and we appreciate your patience.
Kind regards
Melanie
Hydrangea paniculata Grounbreaker Ruby
Delighted with the hydrangea plants that arrived beautifully packaged and in excellent health. I'm looking forward to floriferous plants next year.
4 september 2026
Svar från Hayloft
Thank you so much for your lovely feedback. We’re delighted to hear your hydrangeas arrived healthy and beautifully packaged. We hope they reward you with a wonderful display of flowers next year
Kindest regards
Melanie
Good quality plants, well packaged
I ordered several different sets of plants and bulbs. The order was delivered in several different packages. The plants were all a decent size and healthy and the careful packaging meant they arrived in good condition. Hayloft do supply sensible sized plants, rather than the puny half dead plants I have received from other companies. I’ll order from them again with confidence.
5 september 2026
Svar från Hayloft
We’re delighted your plants arrived healthy and in good condition. We really appreciate your support and look forward to your next order!
Kindest regards
Melanie
We received 5 lovely healthy plants one…
We received 5 lovely healthy plants one that was really struggling and may or may not make it when we plant it out .
4 september 2026
Svar från Hayloft
We’re really pleased to hear that 5 of the plants arrived healthy and looking good. Fingers crossed for the little one that’s struggling — hopefully it will settle in once it’s planted out and make a full recovery. Please call us at customer care if you require a replacement
Kindest regards
Melanie
Svar från Hayloft
Thank you so much for your positive review
Kind regards
Melanie
As usual
As usual, the plants were well packaged and arrived in good condition. Hayloft are particularly good if looking for items 'out of the ordinary'.
4 september 2026
Svar från Hayloft
We’re delighted your plants arrived safely and that you enjoy discovering our more unusual finds.
Kind regards
Melanie
A good company to deal with
A good company to deal with. I have been ordering from them for the past 4 years are have never had reason to complain.
4 september 2026
Svar från Hayloft
Thank you for your kind words and continued support over the past four years. We really appreciate your loyalty
Kind regards
Melanie
Well done Hayloft
Thanks to Hayloft who are replacing plants spoilt by long delivery due to Royal Mail. Spoke to Hayloft who immediately offered to send replacements - just hope these take the quickest way home.
M.C.
12 september 2026
Svar från Hayloft
Fingers crossed these arrive safely and quickly this time.
We are always here to help with any concerns
Kindest regards
Melanie
Svar från Hayloft
Hi Michael, thank you for your positive review.
Kind regards
Melanie
Svar från Hayloft
We’re so glad you enjoyed the service. We look forward to serving you again
Kind regards
Melanie
Super plants
Well packed and presented. Healthy well developed plants ready for easy growing on in pots or in the ground. Slight delay between order and delivery but no great concern. Very pleased.
4 september 2026
Svar från Hayloft
We’re delighted you’re pleased with the plants and their presentation. Happy growing!
Kind regards
Melanie
Excellent service & plants
Great service; plants arrived on time and in great condition. Well packed and if anything the packing was a little OTT!! Otherwise brilliant company.
4 september 2026
Svar från Hayloft
We’re delighted your plants arrived safely and on time. We’ll try not to go too OTT with the packing next time!
Kind regards
Melanie
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