Hatton Jewellers Omdömen 

3 429
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great prices for quality items. Perfect delivery service. Highly recommend and would purchase again without doubt. Check out pre-owned, some real bargains and arrive in fantastic condition.

Betygsatt 5 av 5 stjärnor

I had a fantastic experience with the staff! Communication was smooth throughout the process, and they did an excellent job resolving my return and exchange for the bracelets. The bracelets look amazi... Se mer

Betygsatt 5 av 5 stjärnor

I purchased a preloved ring from Hattons it arrived in a gift box , all necessary papers were included the ring sparkled like new , exactly as described very reasonably priced. The only downside w... Se mer

Betygsatt 5 av 5 stjärnor

Easy online ordering. Speedy delivery. Unfortunately I returned my purchase. I had to pay for Royal mail special delivery which was just over £10 . My refund also took a while to reach my account.

Företaget har svarat

Företagsinformation

  1. Smyckesbutik

Skrivet av företaget

Hallmarked Gold & Fine Jewellery specialists. We specialise in men's heavy gold jewellery, from belcher bracelets to curb chains and iced-out rings to religious pendants. Our stylish gold jewellery for men offers something for everyone. Browse our most popular jewellery categories for men below… Our range of ladies’ gold jewellery includes an extensive collection of pieces from gold bangles for women and link chains to solid gold hoop earrings. Take a look at our stunning collection of fine women’s jewellery to find the perfect gold ring, bracelet or necklace to suit your style. From exquisite diamond hoop earrings to white gold diamond tennis bracelets, we specialise in a variety of diamond jewellery perfect for any occasion. Explore our most popular diamond categories for men and women.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 42 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(3 429)

127 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great quality, great service

I bought the chain for my fiancé as a joint engagement and 30th birthday present. He loves it. We went shopping in Hatton Gardens and didn’t find anything nearly as nice. The delivery was quicker than estimated which meant we had it in time for our 30th birthday plans, it came with a certificate of authenticity, and the chain itself is clearly brilliant quality.

19 september 2025
Betygsatt 2 av 5 stjärnor

I bought my mum a bangle for her…

I bought my mum a bangle for her birthday it was beautiful when we first arrived but within a few weeks the diamonds started to fall out, which we was really surprised at considering how much we paid for it. My mum and dad got me a pair of gold earrings which broke a couple months later and the cubic zirconias started to fall out also. Really shocked at the quality considering the amount they cost on both items.
I’ve started to use a different jewellers due to this and no issues at all

13 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top class

Very happy classy jewellery very fast delivery all around Great experience will be buying more in next month

3 september 2025
Betygsatt 1 av 5 stjärnor

“Beware – Refused Refund and No Credit Note”

Absolutely terrible experience with Hatton Jewellers. I purchased a 9ct gold anklet (£350) which was returned due to a faulty clasp. Instead of refunding, they claimed to have issued a store credit – but I was never sent any written credit note, nor told of an expiry date. Over a year later, when I chased, they admitted in writing that there was “no record” of a credit note for me at all.

I am now left with nothing – no jewellery and no refund. The way they handled this was unprofessional, misleading, and dismissive. Their so-called “customer service” is appalling.

Avoid at all costs – there are plenty of jewellers who actually value their customers and honour their legal obligations.

29 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Hatton jewellers who there debts …

Hatton jewellers who there debts of 265,000 pounds and have a large overdraft not cleared. i always check companies house before making a purchase. what if the company went bankrupt, the lady answering the phone is extremely rude.

4 september 2025
Omdöme utan inbjudan
Logotyp för Hatton Jewellers

Svar från Hatton Jewellers

This review is factually incorrect and misleading. Hatton Jewellers is a long-established, trusted business and continues to trade successfully. With over 3,300 verified positive reviews, we are proud of the reputation we have built and the thousands of customers we serve every year.

Our customer service team is here to assist with orders and products, not to discuss the company’s internal financial details. The statements made in this review are ill-intended and entirely false, aimed at spreading misinformation. We encourage customers to verify our standing directly through Companies House or by visiting us in store, where our team will be happy to help with any genuine enquiry.

Betygsatt 5 av 5 stjärnor

First Bracelet wasn't hallmarked…

First Bracelet wasn't hallmarked returned without any fuss, exchanged for a similar one they made sure that the new one was hallmarked and showed me where it was. Explained that they manufactured and sent off to be hallmarked and wasn't done. I guess these things happen.

Great service re sized within 40 mins to fit perfectly.
Realy happy with Bracelet

Will definitely be visiting again

21 augusti 2025

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