Great prices for quality items. Perfect delivery service. Highly recommend and would purchase again without doubt. Check out pre-owned, some real bargains and arrive in fantastic condition.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a fantastic experience with the staff! Communication was smooth throughout the process, and they did an excellent job resolving my return and exchange for the bracelets. The bracelets look amazi... Se mer
I purchased a preloved ring from Hattons it arrived in a gift box , all necessary papers were included the ring sparkled like new , exactly as described very reasonably priced. The only downside w... Se mer
Easy online ordering. Speedy delivery. Unfortunately I returned my purchase. I had to pay for Royal mail special delivery which was just over £10 . My refund also took a while to reach my account.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hallmarked Gold & Fine Jewellery specialists. We specialise in men's heavy gold jewellery, from belcher bracelets to curb chains and iced-out rings to religious pendants. Our stylish gold jewellery for men offers something for everyone. Browse our most popular jewellery categories for men below… Our range of ladies’ gold jewellery includes an extensive collection of pieces from gold bangles for women and link chains to solid gold hoop earrings. Take a look at our stunning collection of fine women’s jewellery to find the perfect gold ring, bracelet or necklace to suit your style. From exquisite diamond hoop earrings to white gold diamond tennis bracelets, we specialise in a variety of diamond jewellery perfect for any occasion. Explore our most popular diamond categories for men and women.
Kontaktuppgifter
29 Hatton Wall, EC1N 8JJ, London, Storbritannien
- +442075372270
- sales@hatton-jewellers.com
- hatton-jewellers.com
4,7
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 42 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
Excellent service, quality products, next day delivery i would definitely recommend Hatton Jewellers
25 november 2025
Hatton Jewellers went out of their way…
Hatton Jewellers went out of their way to help me to get what I needed.
18 november 2025
A pleasure to deal with very polite and…
A pleasure to deal with very polite and
Very pleased with my purchase and would highly recommend
20 november 2025
Omdöme utan inbjudan
Top marks
Absolutely love the company never had a problem and always been happy with my purchases
7 november 2025
Be very cautious
Be very cautious when using this company. My partner bought me a 9ct gold signet ring for my birthday.
My partner admittedly took the tag off however on presenting this to me on my birthday I noticed the base of the shank was misshapen, scratched and the ring was half a size bigger.
We raised the issue asap with no response, followed with a call and ask to present photos and still nothing. We called to raise our issues and had a rather unhelpful and condescending women claim that as there was a a few weeks between purchasing and me being the given the ring the issues were from use. I have not used the ring due to raising the issue. They claimed we were making this up and that there was no issue with the ring. I myself am a jeweller to which they seemed to take offence and becoming slightly sarcastic and defensive.
In short, not sold as advertised, offered us to return to the item at our own risk and cost with no time frame or assurance of rectification.
Warranty seems to mean nothing and as I admitted taking it to a jeweller for an opinion they claimed I’d ’passed the item around’ and this could have damaged it.
Very poor.
10 november 2025
Omdöme utan inbjudan
If I could give this jewellers zero…
If I could give this jewellers zero stars I would I ordered a signet for my partner under the impression it was brand-new but when they sent it to me it’s the wrong size and also it already looks like it has been worn. There are clear scratches on the band and indentation marks where they have either eased the band up or they’ve not put the block in very well they are refusing to do anything about it and they have even went as far as to say we are making it up which is just absurd do not buy from this place biggest regret after spending hundreds of pounds
10 november 2025
Omdöme utan inbjudan
Svar från Hatton Jewellers
Hi Ruth,
We’re genuinely sorry to hear that you feel disappointed with your experience, though we are quite surprised by your comments.
This purchase was made around three months ago, and while you’ve mentioned that the ring was the wrong size (O and half instead of O, which is less than a millimeter), we assured you that we would be happy to check this for you and, if confirmed, replace it right away. You later mentioned that the band appeared resized — however, as you also noted, the work was so seamless it was difficult to tell, which wouldn’t be possible within the short timeframe between your order and shipment (just five hours). Resizing and re-hallmarking take several days, so this couldn’t have been done after your order was placed.
The ring was dispatched brand-new, and it’s important to note that the security tag had been removed before you ever contacted us claiming its still in box untouched. Despite this and the fact that the order was outside our returns policy, we still offered to take the item back, inspect it carefully, and resolve the issue for you if anything was found to be amiss.
We pride ourselves on honesty and craftsmanship, and we always aim to resolve any genuine issues fairly. We only ask that reviews reflect the full context of communication and the steps we’ve taken to help.
Great purchase - gold sovereign surround
Great purchase and looks even better than the pictures.
29 oktober 2025
Purchase of gold locket
Apart from one occasion when I called the store and no one answered, the service was very good, the item was received quickly, well packaged with all the relevant documentation.
22 oktober 2025
Great chain I’m really happy with it
Great chain I’m really happy with it, nice people to talk to
13 oktober 2025
Ring was resized perfectly
14 oktober 2025
Great jewellery offered.
Very fast delivery of my jewellery purchase. Really happy with Hatton’s.
Great variety of jewels to choose from to suit your budget.
9 oktober 2025
Beautiful item
The item I purchased was clearly described and the photos were true to the actual item. I really liked the visuals of a person putting the necklace on, and demonstrating it.
The assurance that it could be returned if not what I wanted was reassuring, however a note on the purchase would be useful to backup when and how it should be returned if not wanted.
Delivery was fast and as described. I was kept in the loop the whole time.
I definitely recommend Hatton's and will use them again.
7 oktober 2025
The product is wonderful i love it.
The product is wonderful i love it.The sales lady who attended to me was 100% helpful to me.She helped me by making the right choice even helped me with the right length of my jewellery including giving me a discount the next time I would be came to buy my bracelet .
30 september 2025
Excellent!
Thanks to this jewellers I was able to get my husband’s big birthday present which I wasn’t able to find locally. Highly recommend. Quick delivery service too!
25 september 2025
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