So frustrating. It should be a great product, but I have had to face an endless series of problems. In particular, the interface between the phone and the control unit is temperamental and too often I... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought my Solar Watermate mini so I could enjoy one month of summer out of the country and safely leave my Hydroponic set up in good “AI” hands. Had a slight blip 24 hrs before flying off BUT was offe... Se mer
Företaget har svarat
I have had a WaterMate Mini, for about 18 months. It's been working reliably watering a 10x8 greenhouse. The only real problem we've had was fixed remotely by Harvst over the recent Easter weekend (!... Se mer
Företaget har svarat
I've had the watermate Pro for a few weeks now and it's been constant struggles. First getting the kit set up (missing parts, ill fitting connections) and getting answers from their team is like pul... Se mer
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Företagsinformation
Skrivet av företaget
Harvst creates completely automated, climate controlled mini greenhouses and stand-alone smart irrigation systems for your greenhouse or polytunnel.
Kontaktuppgifter
Pwllhai, SA43 1DB, Ceredigion, Storbritannien
- 0333 090 4550
- hello@harvst.co.uk
- harvst.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic mini-greenhouse
Fantastic mini-greenhouse! I've got the Sprout S10 and it's remarkable how much you can grow in it. The plants are loving the constant optimum conditions too 😁

Svar från Harvst
Poor customer service watermate Pro
I've had the watermate Pro for a few weeks now and it's been constant struggles. First getting the kit set up (missing parts, ill fitting connections) and getting answers from their team is like pulling teeth. Every question takes days to answer and then half of my questions are ignored.
The kit itself isn't anything special compared to others and the app is poor without much functionality and poorly explained features if an explanation at all, especially in offline mode - where else would a solar powered kit be used except far from WiFi?
I'd avoid them if I had to do it again.

Svar från Harvst
I really wanted to give 5 stars but so…
I had originally given 3 starts due to some technical problems I was having with my Harvst s6 automatic lid. I received so much help and support and my mini greenhouse is all up and running beautifully. The staff , expecially Stacey have been so supportive helping me to rectify the problem I was having. 5 stars is the least I can do. The actual mini green house itself is the perfect size for my tiny garden. It tucks neatly against my south facing wall and although small it has ample room for at least 6 standard seed trays, or small pots. Larger pots can be popped at the bottom.
Thank again. 😊

Svar från Harvst
I recently purchased a Harvst-mini…
I recently purchased a Harvst-mini system for my greenhouse. It came promptly and all worked well on installation, with useful video guides. Chris at Harvst monitored the system after installation and advised me of a small and easily rectified issue with timekeeping in the system. A few weeks in, one of the sensors failed; again, I received a quick and very helpful and 'engaged' response from Chris to sort the problem out. Top marks for service.

Svar från Harvst
Love my Harvst greenhouse!
Love my Harvst greenhouse!
I'm a novice gardener so I'm really excited to see the harvest I can get from Harvst!

Svar från Harvst
Delivered promptly once stock was…
Delivered promptly once stock was available. Very Happy.

Svar från Harvst
Slight problem with part of the order…
Slight problem with part of the order missing.
Chris sorted out promptly, great stuff.
Will use again 100%
Grat bit of kit

Svar från Harvst
The greenhouse arrived promptly and was…
The greenhouse arrived promptly and was reasonably easy to assemble. Slightly confused by mention of supplied brackets which we didn't have. Asked about this and was told they are not supplied anymore - fair enough but perhaps the instructions could be updated.

Svar från Harvst
The team at Harvst are first class in…
The team at Harvst are first class in responding to customers questions, that goes for prior to buying and months after purchase.
The small greenhouse/coldframe is very well built and will last for so many years. The space inside allows for plenty of growing capability and being able to buy the extra bits when savings have increased should I need to is great too.
The ethics of the company are extremely good especially trying to source everything as local as possible and a product that is built to last for a long time, that is not requiring to be replaced in 2-3 yrs because it is broken.
The units may not be as cheap as chips compared to others but I am sure they will last much longer and they are all built in the UK.
Treat yourself to a quality growing space!!!!!

Svar från Harvst
Had no end of problems with connection
Had no end of problems with connection, was advised to send the control box back.
In the end Harvst came to collect the box, which I was grateful for.
I also ordered some heated seed trays & the connectors were different to the box connectors.
The refurbished box has now been sent back but I do not seem able to connect it all together.
This greenhouse in theory is great but in practice is not fit for purpose.

Svar från Harvst
Good product idea marred by deficiencies
Chris at Harvst was very helpful on the phone, but my order was sent to the wrong address.
The mini watering system is fairly easy to install but suffers because all of the electrical leads are short, forcing suboptimal positioning of components. The hose provided in the mini kit is said to be 4m in the manual but is in fact 2m and I needed to replace it with my own 3m hose.
The bracket for the valves was missing from my kit.

Svar från Harvst
One of the first Harvst greenhouses
I started off with a prototype Harvst in December, and have been finding out how to operate control system through to spring variations of weather and summer; what/when and where to plant seeds. It had been a very interesting learning experience. When there have been queries, I have found responses from Harvst team helpful and the interaction of other Harvst owners useful. My success in growing depends a lot on following clear guidelines for best soils and timings, etc. - which are given in regular newsletters. Service to customers is enthusiastic and encouraging.

Svar från Harvst

Svar från Harvst
Harvst have been amazing
Harvst have been amazing. The design of their system is top notch and the attention to detail and customer service have been exemplary. Highly recommended.

Svar från Harvst
Innovation and Excellent Support - ideal For Novice and Experts Alike
Prompt shipment, clear instructions. Excellent support during installation and initial setup. Lots of info shared on how to get best use out of greenhouse.
App and Controller software continue to evolve, bringing in new functionality.
Harvst are very open to suggestions and feedback from users.

Svar från Harvst
Fantastic concept and product
Fantastic concept and product, excellent ecologically sound packaging and great communication

Svar från Harvst
Efficient, responsive service
An efficient, prompt and friendly service. I had a few questions prior to making my purchase - Rik answered there clearly and quickly. Delivery was timely. I had a few queries about constructing the greenhouse - again, Rik was very helpful in answering my questions, even sending photos to assist. There was a part missing, which was sent on quickly. There had unfortunately been a little damage to one part, presumably in transit, and Rik sent a replacement (no quibble) and arranged for collection of the original part. All in all, a great service. I would recommend Harvst.

Svar från Harvst
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