HEWIOmdömen 

Lovely pair of Dior D Wave sandals, great condition as described. Fast delivery but no email to say posted as per HEWI specifications. Would definitely buy from this seller again.

I sold an item on 30/11/24 and despite multiple attempts to receive my payment, I am still waiting. The entire process has been frustrating due to the lack of clarity and transparency.

Customer service keeps going in circles, failing to provide clear guidance on what needs to be done to release my funds. They show no urgency, interest, or respect for the customer.

I cannot recommend selling through this platform if you expect to be paid in a timely and professional manner. Avoid at all costs!

Bought a Bogner ski jacket, advertised as size 42, UK 16. I was very exited to receive it, as a price was good. Delivery was very good, but jacket was size 20 at least, if not bigger . Obviously , it was mislabelled. And I paid 15 pounds for delivery and the same for return. Hewi declined to pay delivery and return money back, even the item was clearly mislabelled. I own 2 Bogner jackets, size 42, and I tried this particular jacket in the Courchevel last year and in Val this year, and it fitted me well. In fact, I went to the Bogner shop in Courchevel this March (after I returned it), and similar style jacket fitted me like a glove once again. So, I lost £30 just because they selling mislabelled items! Moreover, refund was promised within 2-3 working days and it was delayed for more then two weeks. They finally refunded me only after I threaten them to escalate this matter with my credit card company. Not good business, not trustworthy company. Avoid.

Lovely top arrived promptly as described

Very friendly and responsive customer service and feel well-looked after on the standard of a designer brand itself.

Deeply disappointed as a seller.
Sold two items several months apart. 3 months to received the first payment, 4 months and still nothing from the second, using the same unprofessional excuses. This site is an absolute scam, and very bored of being lied to. From all of these comments, I can't imagine how much money they're holding

Amazing service! Responded to my WhatsApp even out of hours, shoes were delivered so quickly and in perfect unworn condition. Highly recommended

Good communication. Prompt service. Item as described and well packaged.

Delivered as expected

I sold my item in January 2025 it is now April and I am still waiting for payment ! I have used HEWI in the past and had no problem but having repeatedly contacted Cudtomer services I still can’t get the money

The customer service at Hewi is fantastic! This is the second I got, first one wasn’t delivered but I got a refund instantly. Second time came super fast and it’s exactly has advertised. I am super happy with my new Fendi shoes. I will be buying more stuffs with Hewi

Sellers beware - payment for items sold not paid despite chasing for four months.

I received my item as described: new with tags, at a great discount, and delivered within a few days.

I would highly recommend buying from this website , they are extremely efficient and prompt , my order was dispatched straight away and was exactly as described , I will buy from this site again.

Buyers beware! Once payment was taken 29.04.25, I had no further communications. The purchased item was never sent. 15 days should be enough for it to be packed up and sent. I have requested an immediate refund and canceled the second purchase made earlier today.

The item in great condition and delivery was on time. Will be shop here again.

When the platform works it is great, BUT I’ve had multiple orders not be delivered, never dispatched, marked as for sale but actually already sold and vendors not responding to chasers. Refunds taking months to be addressed and customer service not getting back in touch - despite chasing endlessly.

Having used HEWI a few times the service previously was timely, the most recent experience has been shambolic, emails from their customer service saying my purchases would be resolved the following day but still nothing, proceed with caution

I am a seller and sold item … no payment made by hewi.. unable to contact them with their number and no reply from email. They used to be good but not anymore..

Seller beware!! If you have items listed with them take them down or do not post it as you will not be paid.. im still hoping that they will pay me otherwise i will take them to small court claims and report yo action fraudthis company should not be allowed to operate!..item sold at 795 pounds with 20 % commission .