The watch is so cool! It’s user friendly, attractive, hard wearing and has every function I need!!! The price is astounding and it arrived promptly!Fantastic customer service and communication !!😎♥️
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really disappointed with the Hard hat Big Rig. Had problems with my first one having a mind of its own and flicking through screens, couldn't use the touch screen. contacted them, all seemed good, w... Se mer
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It’s basically just a cheap smart watch with the name hard hat on it, waste of £70+ with a spare strap and screen protecter, I expected it to be heavier then it is, it just feel like a cheap w... Se mer
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I 100% rate the team at HardHat for their customer service and product. I didn’t need the 🍏 hype of an overly expensive watch. HardHat has all the functionality in a smartwatch and stands up to its... Se mer
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2,9
Medel
479 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lasted 3 weeks
Lasted 3 weeks. The screen is stuffed. I have the screen protector and woke up to the screen glitched out. Even if I did whack it on a door frame or something this was advertised as a tough watch?
Unfortunately after doing some research this is just a middle man company reselling cheap watches from china, and they claim the watches are priced at just $14 on their customs declaration.
13 januari 2026
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi Bronte,
I’ve reviewed your order and can see that we’ve already sent out a replacement unit to you.
If you’re still experiencing issues or have concerns about the replacement, please email us and put “FAO Johnny – Bronte Review” in the subject line so it comes directly to me.
We stand behind our products and our support process, and I’m more than happy to personally review any ongoing concerns.
Johnny
Hard Hat Watches Australia
Purchased a watch for Christmas
Purchased a watch for Christmas. Lasted 1 week. The power button is faulty, watch keeps wanting to reset, loses Bluetooth connection constantly. Never buy again.
10 januari 2026
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi Gavin,
If your watch developed a faulty power button within a week, that’s definitely not acceptable.
Please email us and put “FAO Johnny – Gavin Review” in the subject line so I can personally look into your order and make sure this is resolved properly.
Johnny
Hard Hat Watches Australia
Very poor watch
Very poor watch
Had a foreman and an very dissatisfied
The watch has limited information
You can’t add apps
The bands swell up and the pin holding it to the watch always pulls out
The protective cover doesn’t hold up in a work situation cracks way to easily (which is I why I tried this watch )
Warranty’s don’t hold up and they will blame it on a manufacturer fault and not honour the warranty
They’ll find every excuse under the sun to get out of replacing it under warranty
DO NOT BUY IT
you’ll waste your money
12 januari 2026
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi Lee,
I’m sorry to hear you’ve had such a negative experience.
If you feel your warranty claim wasn’t handled fairly, I genuinely want to review that personally. We don’t look for excuses to deny legitimate faults, and I’d like the opportunity to reassess your case.
Please email us and put “FAO Johnny – Lee Review” in the subject line so it comes directly to me.
Johnny
Hard Hat Watches Australia
Absolutely love the watch
Absolutely love the watch the only problem was how long it took to be delivered would have been 5 stars if delivered in the time stated took 3 days longer than expected.
14 december 2025
Svar från Hardhatwatches
Hi Mark,
Thanks so much for the kind words — I’m really glad you love the watch. I do apologise for the delivery taking longer than expected, and I appreciate your patience.
Thanks again for the feedback and support.
— Johnny, Hard Hat Watches
Took ages to arrive and as I put it on…
Took ages to arrive and as I put it on it fell apart.
19 september 2025
Svar från Hardhatwatches
Hi Glen,
I’m very sorry to hear this — a product falling apart as soon as it’s put on is clearly not acceptable.
I’ve sent you a personal email so we can resolve this directly and get this sorted for you as quickly as possible.
— Johnny, Hard Hat Watches
Watch looks great
Watch looks great, but it's only lasted 9 days. I'm trying to contact hard hat via their customer support link to no avail. Where's Johnny?? My girlfriend was so pleased with her present for me. 😔
8 januari 2026
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi Stephen,
I’m really sorry to hear this — especially as it was a gift and something your partner was excited to give you.
I’m here and happy to help. Please email support@hardhatwatches.com
and ask for Johnny, and I’ll personally handle this for you. We’ll make sure you’re looked after.
— Johnny, Hard Hat Watches
Wouldn’t buy again
Wouldn’t buy again
App is Chinese and the watch is Chinese, may aswell buy one off of SHEIN for a fiver not good quality.
They also make it impossible to return item and charge you for multiple things that should be free
10 december 2025
Svar från Hardhatwatches
Hi Sarah,
I’m really sorry to hear about your experience and understand why you’d feel disappointed. That’s not the experience we want anyone to have with our products or support process.
I’d really appreciate the chance to speak with you directly and see how we can help resolve this properly. I have emailed you personally.
Thanks for your honest feedback.
— Johnny, Hard Hat Watches
Waste of money DO NOT BUY
I ordered the BOGOF deal buy 1 get 1 free i received them today as I could give one to my brother and to my surprise one of the watches would not turn on straight out of the box and would NOT charge up at all and the other watch the strap had completely broke this is extremely disappointing and a waste of money just be mindful if you are wanting to return the product there is a administration fee of up $24.99 so you won't get the full refund beware of the company and do not fall the advertised lies like i did.
8 januari 2026
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi Ben,
I’m genuinely sorry to hear about this — receiving a faulty watch out of the box and another with a broken strap is incredibly frustrating, especially when it’s meant to be a gift.
This is not acceptable, and I’d like the opportunity to make this right for you. Please email support@hardhatwatches.com
and ask for Johnny, and I’ll personally review your order and sort out a proper resolution.
Thanks for bringing this to our attention.
— Johnny, Hard Hat Watches
Svar från Hardhatwatches
Thanks for the great feedback, Ciaran — glad you’re enjoying the battery life!
— Johnny
Excellent watch at a great price
Excellent watch at a great price. Hubby very pleased with his Christmas gift!!
10 december 2025
Svar från Hardhatwatches
Thanks so much, Julie! Really happy to hear your husband loved his Christmas gift 🎄
— Johnny
Svar från Hardhatwatches
Appreciate the review, Roderick — glad everything arrived as expected.
— Johnny
Son was very happy with this watch for…
Son was very happy with this watch for his birthday present!
9 december 2025
Svar från Hardhatwatches
That’s great to hear, Jasmin — happy birthday to your son 🎉
— Johnny
Terrible watch
Terrible watch
Screen is broken after 2 wears at work
Been in my drawer for last 12 months with my other watches and gone to put it back on today and noticed a hair line crack right across the screen
So much for being almost indestructable.
Wouldnt recommend for work unless your in an office
3 januari 2026
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi Tony,
I’m really sorry to hear about this — especially given the watch is marketed for work use. A screen cracking after limited wear or while stored is absolutely not the experience we want customers to have.
I’d really like to look into this properly for you and see how we can help resolve it. Please email us at support@hardhatwatches.com
and ask for Johnny, and I’ll handle this personally.
Thanks for taking the time to leave your feedback — it’s important we hear this.
— Johnny, Hard Hat Watches
Piece of crap watch
Piece of crap watch. Lasted less than 2 weeks, before the screen started buzzing after showering with it on. Don’t waste your money on this ‘Aussie Made’ watch.
3 januari 2026
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi James,
If the screen started malfunctioning after light water exposure within two weeks, that’s something I’d absolutely like to review personally.
Please email us and put “FAO Johnny – James Review” in the subject line so I can look into your order and see what resolution is appropriate.
Johnny
Hard Hat Watches Australia
Svar från Hardhatwatches
Thanks Tracey — really glad your son was happy with his Christmas present!
— Johnny
All in all a good watch
All in all a good watch,
Battery lasts about a week and it measures everything I want it to.
My only issue is the dials, the one the watch was advertised with is not available for some reason.
4 december 2025
Svar från Hardhatwatches
Hi Dave,
Thanks for your honest review — great to hear the battery life and tracking are working well for you.
Regarding the missing dial, please feel free to email support@hardhatwatches.com
and ask for Johnny. I’ll be happy to look into that for you and see what we can do.
— Johnny, Hard Hat Watches
Watch worked for 2 hrs
Watch worked for 2 hrs, then screen wouldnt turn on and has just been buzzing for 24hrs. Customer service has ignored me since claiming theyre busy. Cheap, generic watches. You can litreally buy the same watch off temu. Crap products. Crap service.
100% certain there will be a class action lawsuit against this company in the future after reading all the reviews. Seems they've ripped a few people off.
30 december 2025
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi Shane,
If the watch stopped functioning after two hours and has been buzzing continuously, that’s obviously not acceptable.
I also understand how frustrating it is when you feel like you haven’t received a timely response — during peak periods we can get backed up, but that’s not an excuse for you feeling ignored.
Please email our team and put “FAO Johnny – Shane Review” in the subject line so it comes directly to me. Include your order number and I’ll personally review what’s happened and make sure it’s handled properly.
Johnny
Hard Hat Watches Australia
Unfortunately never received was gutted…
Unfortunately never received was gutted really wanted one for ages after 4 weeks it got lost at airport but the guys give me a refund wish it came proper want one
19 november 2025
Svar från Hardhatwatches
G’day Reece,
Really appreciate you taking the time to leave the review, mate — and genuinely sorry it didn’t work out the way either of us wanted.
Unfortunately your parcel was confirmed lost in transit, which is a bloody frustrating situation all round. As soon as that was clear, we offered to resend a replacement straight away, but completely understood when you chose a refund instead.
We’re gutted you never got to try the watch properly, especially after wanting one for ages. If you ever decide to give us another crack down the track, reach out and ask for me directly — happy to look after you.
Cheers,
Johnny
Hard Hat Watches
WORST customer service
WORST customer service, false advertising of dispatch & delivery times & then finally after getting my order they sent it without the extra Leather Band that I paid for. They advertise as an “Australian” company but this is absolute crap! The entire experience has been stressful & very frustrating. I heard they are a drop ship company that bring these in from Asia & uo the prices but then advertise them as “on sale” & I wanted to believe that wasn’t the case. But after what I’ve experienced I most definitely believe it. Now to wait another week for a reply acknowledging that they did not send the leather band & then wait another week after that to receive it. So much for a Christmas present! Save your money & shop elsewhere!
24 december 2025
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi Tiffany,
I’m really sorry to hear how frustrating this experience has been, especially with it being a Christmas present — that’s the last thing we want.
If your leather band was missing from the parcel, that’s absolutely something we need to fix properly. We don’t intentionally leave paid items out of orders, and I’d like to personally review what happened with your shipment and make sure it’s resolved as quickly as possible.
We are an Australian-owned company, and while we do use multiple fulfilment centres depending on stock availability, we take full responsibility for every order.
Please email our support team and put “FAO Johnny – Tiffany Review” in the subject line so it comes directly to me. I’ll personally step in and sort this out.
Johnny
Hard Hat Watches Australia
Svar från Hardhatwatches
Thanks Darren — appreciate you taking the time to leave a review. Glad everything’s working well for you.
— Johnny
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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