The watch is so cool! It’s user friendly, attractive, hard wearing and has every function I need!!! The price is astounding and it arrived promptly!Fantastic customer service and communication !!😎♥️
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really disappointed with the Hard hat Big Rig. Had problems with my first one having a mind of its own and flicking through screens, couldn't use the touch screen. contacted them, all seemed good, w... Se mer
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It’s basically just a cheap smart watch with the name hard hat on it, waste of £70+ with a spare strap and screen protecter, I expected it to be heavier then it is, it just feel like a cheap w... Se mer
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I 100% rate the team at HardHat for their customer service and product. I didn’t need the 🍏 hype of an overly expensive watch. HardHat has all the functionality in a smartwatch and stands up to its... Se mer
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2,9
Medel
479 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
To simply put it… sensational
To simply put it… sensational
Return my emails within the hour if during the week. I have used their watch for years now and recently upgraded to their big rig watch which I’m keen to receive and test it out. Happy customer 😊
9 mars 2026
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi Kris,
“Sensational” — we’ll take that all day!
Appreciate the kind words and your support over the years. Keen for you to get the Big Rig and put it to the test 💪
Johnny
Hard Hat Australia
The people involved in this business…
The people involved in this business are incredibly helpful and seem like great people. My package ended up getting lost in the mail and Johnny fixed it right up for me and got my watch sent to me very quickly. Amazing people, amazing watch. :))
9 mars 2026
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi Eva,
This one means a lot — really appreciate you saying that.
Glad we could get that sorted quickly for you in the end, and even better to hear you’re loving the watch!
Thanks again for the support 😊
Johnny
Hard Hat Australia
I’ve brought two hardhat watches and…
I’ve brought two hardhat watches and both of them have failed in the drilling industry, they are just not built tough enough to handle what is required, also limited functionality
6 mars 2026
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi Ricky,
Sorry to hear about the issues you’ve had — that’s definitely frustrating, especially after only a few months.
If you’re able to, please email me directly at support@hardhatwatches.com.au and ask for Johnny. I’ll take care of this personally and make sure we get a proper resolution for you.
Johnny
Hard Hat Australia
Got my hard hat sports watch for my…
Got my hard hat sports watch for my birthday four months ago and had nothing but problems and now my touch screen does not work so it is unusable I had high hopes for this watch but instead very disappointed
5 mars 2026
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi Ricky,
Sorry to hear about the issues you’ve had — that’s definitely frustrating, especially after only a few months.
If you’re able to, please email me directly at support@hardhatwatches.com.au and ask for Johnny. I’ll take care of this personally and make sure we get a proper resolution for you.
Johnny
Hard Hat Australia
Worked great for 7-8 months
Worked great for 7-8 months, just out of its 6 month warranty it failed and stopped telling the time!
Hard hat Australia would not honour the warranty.
So much for indestructible!
5 mars 2026
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi Allan,
Sorry to hear about this — that’s definitely not the experience we want for our customers.
If you can, please email me directly at support@hardhatwatches.com.au
and ask for Johnny. I’ll personally review your case and see what we can do to get this sorted for you.
Look forward to hearing from you.
Johnny
Hard Hat Australia
Didn’t last 8 months
Didn’t last 8 months make sure you get the extended warranty cause it isn’t covered after 6months didn’t even get treat roughly definitely not as tough as they claim wouldn’t buy again
13 februari 2026
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi Shane,
Thanks for your feedback — sorry to hear the watch didn’t hold up as expected.
We definitely don’t like hearing that, especially if it wasn’t treated roughly. Our watches are built for tough environments, but if something hasn’t performed properly, we’d like the chance to look into it.
Warranty situations can depend on the nature of the fault, so if you’re open to it, please email us at support@hardhataustralia.com.au
with your order details and a quick description of what went wrong. We’re happy to review it properly and see what we can do to help.
Appreciate you bringing it to our attention.
Johnny
Hard Hat Australia
Hardhat Watches Real Review
You get what you pay for and these watches are crap. Bought a Sports Model, went swimming for 5 mins and it stopped working - 5 emails and over two weeks and still have not seen a replacement. Appalling quality and customer service.
14 februari 2026
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi Glenn,
Thanks for your feedback.
Firstly, apologies again for the earlier mix-up with your name — that shouldn’t have happened.
We’ve been in contact via email and your replacement has now been processed. Tracking details were sent through today.
We appreciate your patience while this was finalised and look forward to getting the new unit to you.
Johnny
Hard Hat Australia
Fantastic watch and great communication…
Fantastic watch and great communication before and after purchase
7 oktober 2025
Svar från Hardhatwatches
Hi Klael,
Really appreciate that — glad everything went smoothly and you were happy with the communication as well.
Thanks again for the support!
Johnny
Hard Hat Australia
I bought a watch from these guys a…
I bought a watch from these guys a little while ago. Delivery was fast and the watch was solid.
I see a lot of reviews saying there are cheaper ones online but I wouldn't risk buying from a chinese website. I noticed my watch has the hard hat logo on it but the other ones are unbranded so they could be fakes. you can buy a fake rolex online as well lol
all in all its held up good, survives my work battering and dont have to charge it often. im happy
28 februari 2026
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi Dave,
Really appreciate you taking the time to leave this review.
Glad to hear it’s holding up on the job — that’s exactly what we build them for.
There are always cheaper alternatives floating around online, but as you said, quality control, warranty support and local customer service matter. We stand behind what we sell and back it properly.
Thanks again for the support mate — means a lot.
Johnny
Hard Hat Australia
Svar från Hardhatwatches
Hi Shahnaz,
Love to hear it — glad your son’s enjoying his new watch!
Thanks for taking the time to leave a review 😊
Johnny
Hard Hat Australia
Piece of crap
Piece of crap
While winding the window up in landcruiser my wrist bumped the rubber/plastic door handle the plastic where the band attaches to the watch completely snapped making it unwearable and the Aholes don’t even respond
4 months old 🤬🤬🤬🤬🤬🤬
26 februari 2026
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi Jeff,
Thanks again for your patience.
We’ve received your order details and have now added you to our replacement list. Your replacement will be organised as soon as possible, and we’ll keep you updated along the way.
Appreciate you giving us the opportunity to sort this out.
Johnny
Hard Hat Watches Australia
The watch is one of the best things Ive…
The watch is one of the best things Ive had. Their customer service is A+. After enquiring with them online about the product, their response was quick and helpfull.
26 februari 2026
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi there,
That’s awesome to hear — we’re glad you’re loving the watch and that our team could help you out quickly.
Thanks for the support!
Johnny
Really good communication and easy to…
Really good communication and easy to deal with, thanks to johnny and the team at hardhat
26 februari 2026
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi Regan,
Thanks for the kind words — I’ll pass that on to the team! Legend mate!
Really appreciate you taking the time to leave a review.
Johnny
they turn off whenever they want
they turn off whenever they want, I don't recommend it
20 januari 2026
Svar från Hardhatwatches
Hi Olesia,
Thanks for your review.
That definitely doesn’t sound right — the watch should not be turning off randomly. We’d really like to investigate this for you as it may be a firmware or battery issue.
I have emailed you personally to help rectify this issue.
We’re here to help get this sorted properly.
Johnny
Hard Hat Australia
Brilliant Smartwatch
I wanted to upgrade my smartwatch, but i wanted something large/chunky, but at the same time durable to wear at work. I'm not a builder or anything Industrial, but I do work in a warehouse from time to time when I'm not in the office. I just didn't want my next smartwatch to fall apart after knocking it on something.
Through a Google search, I found 'Hard Hat' Watches.
I was put off a bit by the price and some of the reviews I found online, questioning the build/quality and manufacturing location/Delivery times etc.. But decided to go for it. I received a 'In Transit' email with a map showing it was somewhere over Asia, which made me nervous, bit went with the flow.
It took a little while to get to me, roughly 2 weeks, give or take, As soon as I took it out the box, my earlier reservations about build quality faded away and the UI was very receptive and seemed decent quality. It was a bit of a faff, to get the app set up tailored to my requirements etc.., but in the end, very happy with my purchase. If i had to find a negative, it would probably be the battery life. Its not terrible but could be better.
Overall 5/5
16 februari 2026
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi Gary,
Thanks so much for the detailed review — we really appreciate you giving us a go despite your initial reservations.
Great to hear the build quality and durability met expectations once it arrived. We’re always working on improving battery performance too, so feedback like yours helps.
Enjoy the watch!
Johnny
Do NOT recommend
Have had 3 watches - all have been faulty within 48 hours of wearing them. Try to contact customer service with slow replies.
Definitely would not recommend.
23 februari 2026
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi,
If you’ve experienced three units failing within 48 hours, that’s clearly not acceptable and needs to be looked at properly.
I would like to personally investigate what’s occurred across each replacement and determine the appropriate resolution.
Please email and include “FAO Johnny – CC Review” in the subject line so it comes directly to me.
Johnny
Hard Hat Watches Australia
Svar från Hardhatwatches
Hi Mark,
Thanks for your review.
Sorry to hear about the cracked screen — that’s definitely frustrating. While our watches are built tough, no glass is completely immune to impact damage.
I have just emailed you brother let's get this sorted mate. I will personally be looking after this for you.
Appreciate you reaching out.
Johnny
Hard Hat Australia
I wouldn't recommend this product to anyone
I am very disappointed with my experience with Hard Hat Watches Australia.
I purchased a watch in 2025 (Foreman), which stopped working. While the company did replace it free of charge (because of the warranty) in December 2025, the replacement watch also stopped working only a few months later in February 2026. This means that two watches failed within a relatively short period of time, without misuse or damage.
When I requested a refund due to repeated product failure, I was only offered a 50% discount on purchasing another Hard Hat product. I found this resolution unreasonable, as I do not feel confident purchasing a third product after having two watches stop working.
I appreciated the initial replacement, but ongoing product reliability issues and the lack of a proper refund or alternative solution have left me unsatisfied. Unfortunately, I cannot recommend this product or service based on my my experience.
My partners Hard Hat watch I brought about 2 years ago is still working (the square one)
21 februari 2026
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi Vesinia,
I appreciate you acknowledging that we replaced the first unit under warranty.
If the replacement has also failed, that’s something I absolutely want to review personally. Multiple faults aren’t the standard we aim for, and I’d like to understand exactly what’s happened here.
Please email and include “FAO Johnny – Vesinia Review” in the subject line so it comes straight to me.
Johnny
Hard Hat Watches Australia
Accidentally ordered 2
100% recommend watch is holding up while scaffolding ….i some how ordered 2 … i emailed and spoke to employee and got my money back for 2nd one and it was delivered very quickly … 10/10
24 januari 2026
Svar från Hardhatwatches
Hi Wayne,
Really appreciate the review!
Glad we could sort the duplicate order quickly for you — and even better to hear it’s holding up on the scaffolding 💪
Thanks again for the support.
Johnny
Just wanna start by saying I would…
Just wanna start by saying I would never have ordered this watch if I was to know it was coming from china, it’s advertised as an Australian company. The watch is still showing as in transit in Hong Kong and has been now for over a week I ordered the watch Wednesday 11th February and it stated 3-5 day delivery. The last update was it was in Hong Kio on the 16th February since then no tracking update I have reached out to the company who have apologised for the delay saying it’s in transit we’re now on day 9 and it’s still in Hong kio it’s a joke I wouldn’t even waste your time ordering from them although I
Did get a response from my email the communication is 0 no updates nothing!
False advertising if you ask me as it definitely not 3-5 working days!!! Avoid
11 februari 2026
Omdöme utan inbjudan
Svar från Hardhatwatches
Hi Charlotte,
Thanks for your feedback.
We are an Australian-registered company, operated and supported locally. While some of our products are manufactured offshore (as is common with consumer electronics), all customer service and warranty support is handled here in Australia.
I completely understand the frustration around tracking delays. Occasionally international transit updates can stall before the next scan appears, especially while parcels are between hubs. That said, we never want customers feeling left in the dark.
If you’re still experiencing delays, please email me directly at support@hardhataustralia.com.au
with your order number and I’ll personally look into this for you.
We appreciate your patience and the opportunity to sort it out.
Johnny
Hard Hat Australia
Detta är Trustpilot
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