Happy.Rentals Omdömen 

676
TrustScore 4.5 av 5

4,3

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Appartement Allegro, Lido di Camaiore. Nieuw en mooi appartement op 900 meter afstand van het strand. Alle apparatuur aanwezig zoals een (af)wasmachine. Auto kon geparkeerd worden in de parkeergarage... Se mer

Betygsatt 4 av 5 stjärnor

Positiv: - sehr guter Kontakt mit unserem Vermittler Gianluca (Hat sich direkt um alles gekümmert, selbst am Wochenende und Feiertag) - schönes geräumiges Haus mit Terrasse und Parkplätz... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We stayed in an apartment in Argentière managed by Happy Rentals. They were very efficient with keeping in touch about our booking. They also provided excellent information about access to the apartme... Se mer

Betygsatt 4 av 5 stjärnor

Nette Ferienwohnung in Baveno mit ein paar kleinen Schönheitsfehlern. Location an sich top, Strand, Bootsanleger, Restaurants und Supermarkt fussläufig erreichbar. In der Wohnung fehlen Weingläser,... Se mer

Företaget har svarat

Företagsinformation

  1. Uthyrning av semesterbostad
  2. Semesterbostad
  3. Fastighetsförvaltning

Skrivet av företaget

Happy.Rentals provides professional holiday rental and property management services across Switzerland, Italy, France, Spain, Slovenia, Croatia, Greece, Malta, Montenegro, Hungary, Albania, Andorra and Sweden. We are an international company based in Lugano, with a dedicated team of professionals who take care of everything for both guests and homeowners, providing assistance from booking to departure and excellent management services. Established in 2008 in the famous Lake Como area, we now have more than 45 local offices. We proudly offer a wide range of holiday homes for every budget, taste, and type of vacation: cosy mountain chalets, modern city studios, breathtaking luxury villas, and serene countryside retreats. We aim to constantly develop and deliver our positive, professional service to new holiday locations!


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

676 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 97 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(676)

235 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Casa molto accogliente

Casa molto accogliente, proprietaria deliziosa. Ci siamo sentiti come casa nostra esperienza fantastica. Speriamo di ritornarci.

31 december 2025
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Svar från Happy.Rentals

Gentile Francesca,
Grazie di cuore per la splendida recensione!
Siamo molto felici che vi siate sentiti come a casa e che abbiate apprezzato l’accoglienza e il soggiorno a Salionze, soprattutto durante il periodo di Capodanno.
Sarà un vero piacere ospitarvi nuovamente in futuro. A presto!

Un caro saluto,
Happy Rentals Team

Betygsatt 5 av 5 stjärnor

Was mooie uitzicht ,alleen nadeel wasmooie uitzicht…

Was mooie uitzicht ,alleen nadeel was dat je met de trap van buiten naar de kamers moet gaan ,en was geen magnetron .
Verder was alles goed

30 december 2025
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Svar från Happy.Rentals

Hallo Aamer,
Dank u wel voor uw review en voor het delen van uw ervaring.

Fijn om te horen dat u heeft genoten van het mooie uitzicht en dat verder alles naar wens was. We begrijpen dat de buitentrap en het ontbreken van een magnetron voor u een nadeel waren. Uw opmerkingen nemen we zeker mee, omdat feedback ons helpt om gasten vooraf nog beter te informeren en waar mogelijk onze voorzieningen te verbeteren.

Hopelijk mogen we u in de toekomst opnieuw verwelkomen in Lugano.

Met vriendelijke groeten,
Happy Rentals Team

Betygsatt 5 av 5 stjärnor

It's a very cosy litlle chalet with…

It's a very cosy litlle chalet with superb views. Perfect, in my opinion for 2 people. Very nice rainshower with heavenly warm water. There's a very strong wifi connection.
The only problem here are the pots and pans. Only 2 are safe enough to be used. The others are too damaged to safely cook in and should be replaced.
Overal I had a very enjoyable 2 weeks over the holidays.

20 december 2025
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Svar från Happy.Rentals

Dear guest,

Thank you very much for sharing your feedback and for staying with us over the holidays.

We’re delighted to hear that you enjoyed the cozy atmosphere of the chalet, the superb views, the rain shower, and the strong Wi-Fi connection. It’s great to know the chalet suited you well and that you had an enjoyable two-week stay.

We hope to have the pleasure of welcoming you back in the future!

Warm regards,
Happy Rentals Team

Betygsatt 5 av 5 stjärnor

appart. spazioso e posizione splendida

appartamento spazioso e in posizione splendida
un 10 per la gentilezza e disponibilità' dell'operatore che ci risolto il problema dopo che avevamo chiuso dentro le chiavi

31 december 2025
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Svar från Happy.Rentals

Gentile Luca,
Grazie per la vostra recensione!
Siamo felici che abbiate apprezzato la spaziosità dell’appartamento e la splendida posizione. Un grazie speciale anche per le vostre parole sulla gentilezza e disponibilità del nostro operatore: siamo contenti di essere riusciti a risolvere rapidamente l’imprevisto delle chiavi e di avervi aiutato senza stress.

Speriamo di potervi accogliere nuovamente in futuro!

Un caro saluto,
Happy Rentals Team

Betygsatt 5 av 5 stjärnor

An alpine paradise – thoughtful design in a stunning setting

Thank you so much for a truly wonderful stay! Our family absolutely loved our time at your chalet in Ukanc. The property is beautifully appointed and thoughtfully designed; we really appreciated the mix of cozy alpine charm (the wood paneling is beautiful) with modern comforts. Having three bathrooms was a huge plus for our group!

The location is simply incredible. Being nestled right in the National Park, just minutes from the lake and the trails, allowed us to completely reset and disconnect from the hustle and bustle. We couldn't have asked for a better base to explore Lake Bohinj and the mountains. We hope to return someday!

22 december 2025
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Svar från Happy.Rentals

Dear Paul,

Thank you so much for your kind and thoughtful review!
We’re truly delighted to hear that you and your family enjoyed your stay at our chalet in Ukanc.
It was a real pleasure hosting you, and we would be very happy to welcome you back in the future. You will always be most welcome!

Kind regards,
Happy Rentals Team

Betygsatt 5 av 5 stjärnor

Appartamento ottimo

28 december 2025
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Svar från Happy.Rentals

Gentile Gianluca,

Grazie per la sua gentile recensione! Siamo lieti di sapere che ha trovato l'appartamento eccellente e speriamo di poterle dare nuovamente il benvenuto a Ceriale al più presto.

Cordialmente,
Happy Rentals Team

Betygsatt 1 av 5 stjärnor

One star is too much !!

One star is too much !!
Mould in sofa.. stinks of cattpis .very very dirty all over like there has been nobody there for a decade .called staff who very unfriendly showed us another room still totally nasty..full of bugs never in my life would i even dare to sit in that bed !!!! Or push my luck preparing a meal !
Called the company and complained but not possible to get a refund
Had too leave 400 euros down the drain😒
Luckily found another hotel
Traveling with a 4 year old

20 december 2025
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Svar från Happy.Rentals

Dear Jesper,
We are sorry to read that your experience did not meet expectations and appreciate the opportunity to clarify the situation.

Your reservation was made at 8:00 PM the evening prior to arrival, and you checked in the following day at approximately 1:00 PM, which was an early check-in, as our standard check-in time is from 4:00 PM. Despite this, we accommodated your early arrival.

Following your check-in, you contacted our team regarding the weather conditions and humidity, which are unfortunately typical seasonal factors in Malta. You also raised a concern regarding dampness on the sofa. Our team responded promptly and arrived at the apartment within 20 minutes, offering immediate additional cleaning as a solution.

As you were not satisfied with this option, we then offered to relocate you to a second apartment in the same building, on the same floor, with identical amenities. This alternative was also declined.

As accommodation and multiple solutions were offered on the spot, including a replacement unit, a refund was not applicable under these circumstances. We regret that you chose to leave the property and that the stay did not meet your expectations, especially while traveling with a child.

We remain committed to responding quickly to guest concerns and providing reasonable solutions, and we are sorry that, in this case, none were acceptable to you.

Kind regards,
Happy Rentals Team

Betygsatt 5 av 5 stjärnor

Appartamento grande, centrale, pulito

Appartamente grandissimo, accogliente, pulito e in posizione centrale. Pusto auto vicino e molti altri parcheggio comunque in zona. Grande flessibilità nella consegna e restituzione delle chiavi.
Siamo stati proprio bene

6 december 2025
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Svar från Happy.Rentals

Gentile Lucia,
Grazie mille per la vostra splendida recensione!
Siamo davvero felici che abbiate trovato l’appartamento spazioso, accogliente e pulito, e che la posizione centrale e la comodità dei parcheggi abbiano reso il vostro soggiorno piacevole.

Speriamo di rivedervi presto!

Un caro saluto,
Happy Rentals Team

Betygsatt 1 av 5 stjärnor

I had a very disappointing stay at this…

I had a very disappointing stay at this property. The house was extremely dirty, with visible mold in several areas, making it uncomfortable and honestly unhealthy. It was clear that the place had not been cleaned properly before my arrival.

On top of that, my interactions with the host were very unpleasant. In my experience, the host was unprofessional, rude, and not respectful when I tried to communicate the issues I found. Instead of helping, they responded in a dismissive and unkind way, which made the whole stay even worse.

Overall, I absolutely do not recommend this place. It was one of the worst experiences I’ve had with Airbnb.

28 november 2025
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Svar från Happy.Rentals

Dear Vincenzo,

Thank you for taking the time to share your feedback. We are truly sorry that your 2 night stay did not begin as smoothly as it should have.

Unfortunately, the apartment you booked was affected by a water infiltration issue that, despite our efforts, still showed visible signs at the time of your arrival. The following day we offered and arranged a move to the Generoso Apartment, so that you could continue your stay comfortably.

We regret to hear that you felt our communication was unhelpful. Our intention was never to be dismissive, and we apologize if our messages came across that way. We always aim to assist our guests promptly and respectfully, especially in situations where unexpected issues arise. We appreciate your understanding as you clearly stated you were not seeking a refund and simply wanted to change apartments.

Thank you again for your feedback. We hope you enjoyed your weekend in Lugano.

Kind regards,
Happy Rentals Team

Betygsatt 5 av 5 stjärnor

Una Segunda Luna de Miel.Estar nuestras vacaciones en el…

Estar nuestras vacaciones en el apartamento de Jean Franco y Ángela fue un regalo para los sentidos y para el descanso.
Un precioso apartamento situado en el centro de Noci, frente al aparcamiento, está uno de los mejores restaurantes del pueblo dónde cenamos más de una noche pasta italiana maravillosa.
El apartamento está impecable y además de funcional, es muy cómodo y bonito.
Nosotros viajamos con nuestro bebé de 3 meses, nos dejaron preparado la cuna y todo el apartamento para sentirnos como en casa. !Una familia increíble¡
Sin lugar a dudas, y como dice mi marido, esa semana en Noci fue una segunda Luna de Miel.
Volveremos desde Sevilla.
Muy recomendable la estancia en este apartamento por lo bonito, hogareño,por lo estratégico del apartamento en Noci y por la ubicación del pueblo para visitar el resto de la Puglia.
El trato y atención de esta bonita familia inmejorable.
Mil gracias.
María y Ángel.

7 september 2025
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Svar från Happy.Rentals

¡Querida María y Ángel!

Muchísimas gracias por estas palabras tan especiales. Leer vuestra reseña nos ha emocionado de verdad. Saber que vuestra estancia en nuestro apartamento os brindó descanso, comodidad y tan bonitos recuerdos —¡incluida esa “segunda luna de miel”!— es el mejor regalo que podemos recibir.

Fue un placer recibiros a los tres, y nos alegra muchísimo que os sintierais como en casa, especialmente viajando con vuestro bebé. Preparar la cuna y tener el apartamento listo para vosotros fue algo que hicimos con mucho cariño.

Nos encanta que hayáis disfrutado de Noci, de su ubicación estratégica para descubrir Puglia y de los restaurantes del centro. ¡Es un lugar maravilloso y nos alegra que lo vivirais así!

Os esperamos con los brazos abiertos cuando queráis volver desde Sevilla.
Gracias de corazón por vuestra confianza, vuestra simpatía y por esta reseña tan bonita.

Un abrazo,
Happy Rentals Team

Betygsatt 5 av 5 stjärnor

Soggiorno piacevole

Soggiorno piacevole, appartamento carino e ben arredato. Unico consiglio, sarebbe l’ideale se ci fossero un po’ più di stoviglie nella cucina. Per il resto tutto ottimo.

31 oktober 2025
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Svar från Happy.Rentals

Gentile Roger,
La ringraziamo molto per la sua recensione! Siamo felici che il soggiorno sia stato piacevole e che l’appartamento, così come l’arredamento, siano stati di suo gradimento.
Grazie anche per il suggerimento riguardo alle stoviglie: lo apprezziamo e provvederemo a migliorarci.
Saremo lieti di accoglierla nuovamente in futuro!

Un caro saluto,
Happy Rentals Team

Betygsatt 5 av 5 stjärnor

Appartamento molto bello confortevole…

Appartamento molto bello confortevole posizione strategica al centro di Lugano , supermercato bar e ristoranti a pochi passi .

15 november 2025
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Svar från Happy.Rentals

Gentile Angelo,
Grazie mille per la sua splendida recensione! Siamo felici che abbia trovato l’appartamento bello, confortevole e in una posizione strategica nel cuore di Lugano. È un piacere sapere che ha apprezzato la comodità di avere supermercati, bar e ristoranti a pochi passi.
Speriamo di poterla accogliere nuovamente presto!

Cordialmente,
Happy Rentals Team

Betygsatt 5 av 5 stjärnor

Great stay in Gozo

Great stay in Gozo, all communication with the hotel was quick and easy and the place was beautiful.

11 november 2025
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Svar från Happy.Rentals

Dear Sandra,
Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay in Gozo and found the communication smooth and easy. It’s wonderful that you loved the place as well.
We’d be very happy to welcome you back anytime!

Warm regards,
Happy Rentals Team

Betygsatt 4 av 5 stjärnor

Anfängliche Missverständnisse

Anfängliche Missverständnisse, wurden nach einem Telefonat sofort zu unserer Zufriendeheit geklärt.

(Wir hatten über Booking.com gebucht, die Zahlung wurde durch Happy.rentals eingefordert).

1 september 2025
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Svar från Happy.Rentals

Vielen Dank für Ihr Feedback! Es freut uns sehr zu hören, dass die anfänglichen Missverständnisse nach unserem Telefonat schnell und zu Ihrer Zufriedenheit geklärt werden konnten.
Die Zusammenarbeit mit Partnerplattformen wie Booking.com kann manchmal zu Rückfragen führen, daher danken wir Ihnen für Ihre Geduld.
Wir hoffen, Sie bald wieder als Gäste begrüßen zu dürfen!

Freundliche Grüße,
Happy Rentals Team

Betygsatt 5 av 5 stjärnor

Exceptional chalet with an outstanding…

Exceptional chalet with an outstanding view of the Mountain Mont Blanc and the Pic du Midi. Everything has been thought through by the owner so all the guest has to think of is bringing food and clothing. The decoration is a bit kitschy but I guess it's what foreigners expect from a chalet in the alps. I highly recommend and will definitely go back

8 november 2025
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Svar från Happy.Rentals

Dear Carole,
Thank you so much for your wonderful review! We’re very happy that you enjoyed the chalet and its views of Mont Blanc and the Pic du Midi. It’s great to hear that the amenities made your stay easy and relaxing — that’s exactly what we aim for.
Thank you for your recommendation and would be thrilled to welcome you back anytime!

Kind regards,
Happy Rentals Team

Betygsatt 1 av 5 stjärnor

Happy war hier niemand, ausser der Agentur selbst.

Eine einzige Katastrophe diese Vermietung. Die Wohnung war beschrieben mit allen Inhalten wie Wasserkocher, Toaster etc, die aber Vorort nicht vorhanden waren, die Wohnung war schmuddelig und völlig verwohnt, der angepriesene Parkplatz war an einer stark befahrenen Straße und immer belegt. Es war rein gar nichts so, wie es beschrieben war. Das Preis-Leistungs Verhältnis war unterirdisch. Für viel Geld haben wir nur Schrott bekommen. Nie wieder happy rentals.

15 september 2025
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Svar från Happy.Rentals

Liebe Frau Berger,
vielen Dank für Ihr Feedback. Leider können wir unter Ihrem Namen keine Reservierung finden, weshalb wir Ihren Aufenthalt derzeit nicht zuordnen können. Wir möchten Ihr Anliegen jedoch sehr ernst nehmen und würden dies gerne im Detail prüfen.
Bitte kontaktieren Sie uns direkt mit Ihrem Buchungsnachweis oder weiteren Details, damit wir nachvollziehen können, welche Unterkunft betroffen war und wie wir Ihnen weiterhelfen können.

Es tut uns leid zu hören, dass Ihr Eindruck nicht positiv war, wir möchten sicherstellen, dass unsere Gäste stets eine angenehme Erfahrung haben, und würden gerne gemeinsam eine Lösung finden.

Vielen Dank im Voraus und wir freuen uns auf Ihre Rückmeldung.

Freundliche Grüße
Happy Rentals Team

Betygsatt 1 av 5 stjärnor

Freezing apartment in Porlezza

We rented the apartment on the first week of October and it was freezing inside the apartment. Even though the temperature outside was nice inside the apartment was always freezing and when asked the staff about heating they said it was not possible. Also the toilet needed to be repaired and even though we informed the staff, they never came to repair it.

4 oktober 2025
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Svar från Happy.Rentals

Dear Carolina,
Thank you for taking the time to share your feedback about your stay at Porto Letizia at the end of September. We’re very sorry to hear that your stay did not meet expectations.
Heating in the building can only be turned on later in October in accordance with Italian law, which is why it was not yet available during your stay. We understand that temperatures can vary and apologize for any discomfort this caused.

Regarding the toilet issue, we’re truly sorry for the inconvenience and for any delay in the maintenance response.

We hope that you still had a nice time exploring this beautiful area of Lake Lugano.

Kind regards,
Happy Rentals Team

Betygsatt 5 av 5 stjärnor

Wir sind zufrieden mit dem Unternehmen

Wir sind zufrieden mit dem Unternehmen. Wir hatten vor Ort einen netten Gastgeber und Ansprechpartner. Zahlung verlief reibungslos.

12 oktober 2025
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Svar från Happy.Rentals

Lieber Herr Marcin,
Vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr, dass Sie mit unserem Service zufrieden waren und alles reibungslos verlaufen ist. Wir würden uns freuen, Sie in Zukunft wieder bei uns begrüßen zu dürfen.

Freundliche Grüße,
Happy Rentals Team

Betygsatt 5 av 5 stjärnor

We had a wonderful stay in this fully…

We had a wonderful stay in this fully independent house, which offers every comfort (except air-conditionning, but we do it well without it) you could wish for.

The spacious garden and pool were perfect for relaxing and enjoying the peaceful surroundings.

Just a stone's throw from Lake Maggiore, the location is ideal, with grocery stores conveniently nearby.

A special mention to the owners: kind, welcoming and always available without ever being intrusive. From the moment we arrived, we felt completely like at home - almost like part of the family.
A place we'd gladly return to and wholeheartedly recommend.

2 augusti 2025
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Svar från Happy.Rentals

Dear Nadège and Benoît,
Thank you so much for your wonderful review! We’re delighted to hear that you felt so comfortable and at home during your stay. It’s great to know you enjoyed the garden, pool, and the peaceful surroundings, as well as the convenient location.

We’ll be sure to share your kind words with the owners, they’ll be so happy to hear this. We would love to welcome you back anytime!

Best regards,
Happy Rentals Team

Betygsatt 4 av 5 stjärnor

Die Aussicht aufs Meer ist grossartig…

Die Aussicht aufs Meer ist grossartig 😍! Die Wohnung ist sehr hell und ansprechend. Es ist wunderbar ruhig, da am Hügel liegenden. Mit dem Auto ist man schnell am Meer oder bei den Einkaufsläden. Zu Fuss ist dies jedoch nicht denkbar, da kein Fußweg existiert. Wir haben es sehr genossen und kommen bestimmt wieder!

7 oktober 2025
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Svar från Happy.Rentals

Liebe Frau Magdalena,
Vielen herzlichen Dank für Ihr tolles Feedback!
Wir freuen uns sehr, dass Ihnen die Wohnung, die Ruhe und die schöne Aussicht so gut gefallen haben. Es stimmt, ein Auto ist hier definitiv von Vorteil – dafür wird man mit einer herrlich entspannten Lage belohnt. Wir würden uns sehr freuen, Sie bald wieder begrüßen zu dürfen!

Freundliche Grüsse
Happy Rentals Team

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