Appartement Allegro, Lido di Camaiore. Nieuw en mooi appartement op 900 meter afstand van het strand. Alle apparatuur aanwezig zoals een (af)wasmachine. Auto kon geparkeerd worden in de parkeergarage... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Positiv: - sehr guter Kontakt mit unserem Vermittler Gianluca (Hat sich direkt um alles gekümmert, selbst am Wochenende und Feiertag) - schönes geräumiges Haus mit Terrasse und Parkplätz... Se mer
Företaget har svarat
We stayed in an apartment in Argentière managed by Happy Rentals. They were very efficient with keeping in touch about our booking. They also provided excellent information about access to the apartme... Se mer
Nette Ferienwohnung in Baveno mit ein paar kleinen Schönheitsfehlern. Location an sich top, Strand, Bootsanleger, Restaurants und Supermarkt fussläufig erreichbar. In der Wohnung fehlen Weingläser,... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Happy.Rentals provides professional holiday rental and property management services across Switzerland, Italy, France, Spain, Slovenia, Croatia, Greece, Malta, Montenegro, Hungary, Albania, Andorra and Sweden. We are an international company based in Lugano, with a dedicated team of professionals who take care of everything for both guests and homeowners, providing assistance from booking to departure and excellent management services. Established in 2008 in the famous Lake Como area, we now have more than 45 local offices. We proudly offer a wide range of holiday homes for every budget, taste, and type of vacation: cosy mountain chalets, modern city studios, breathtaking luxury villas, and serene countryside retreats. We aim to constantly develop and deliver our positive, professional service to new holiday locations!
Kontaktuppgifter
6900, Lugano, Schweiz
- +41 (0)43 5005983
- enquiries@happy.rentals
- happy.rentals
4,3
Utmärkt
676 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Tutto perfetto
Tutto perfetto! La casa è impeccabile, gli spazi sono ottimizzati e l'arredo è nuovo, funzionale e di gusto. La posizione è perfetta, con vista sulle montagne e a pochi passi dagli impianti (a mio giudizio meglio del Sestriere). Consigliatissimo. Io e la mia famiglia torneremo sicuramente.
13 februari 2026
Omdöme utan inbjudan
Svar från Happy.Rentals
Gentile Giorgio,
Grazie mille per le bellissime parole! Siamo davvero felici che abbiate apprezzato la casa, gli spazi e l’arredo, e che la posizione vi abbia permesso di godervi al meglio la vista e la vicinanza agli impianti. È stato un piacere ospitare voi e la vostra famiglia. Sarete sempre i benvenuti: vi aspettiamo presto per un’altra vacanza in montagna!
Un caro saluto,
Happy Rentals Team
Happy Rentals Chamonix France was a…
Happy Rentals Chamonix France was a Very unaccommodating Property Management company. We were traveling 14 hours to get to France and our flight landed early. There was no way we could convince Happy Rentals to allow us to checkin early. Also had to go to a place a mile away to pickup the key which cost us an extra $40 US since we hired a driver. :(
11 februari 2026
Omdöme utan inbjudan
Svar från Happy.Rentals
Dear Monica,
Thank you for your feedback.
We’re sorry to hear that your arrival felt stressful after such a long journey. Winter season in Chamonix is an exceptionally busy period, and as clearly stated in the booking details, check-in begins at 4PM. During peak season, apartments are often occupied the night before (as was yours), and our housekeeping team requires the full turnaround time to prepare the property to the proper standard for incoming guests. For this reason, early check-in unfortunately cannot be guaranteed.
Regarding key collection, our office location (approximately 1 km from the apartment) is also clearly indicated prior to booking and in the arrival instructions. Many guests choose to walk or take a short taxi ride, depending on their luggage. We understand this may have been inconvenient with a private driver, but the key collection point is part of our standard and transparent check-in process.
We truly aim to provide clear information in advance so guests can plan their arrival accordingly, especially during the busy winter season in central Chamonix.
We do hope you still enjoyed your stay and your time in the French Alps.
Kind regards,
Happy Rentals Team
Cozy and warm
The apartment was just right for our family of two adults and two kids. It was warm and cozy and it was really nice to go back at it after a snowy cold skiing day. The instructions were very clear. We found the place and the key very easy and we checked in withing 10 minutes from our arrival. The ideal stop for the transfer from Torino airport is on the parking lot in front of the church. The experience would has been even better if there was small dishwasher.
7 februari 2026
Omdöme utan inbjudan
Svar från Happy.Rentals
Dear Guest,
Thank you very much for your lovely review. We are delighted to hear that the apartment was a perfect fit for your family and that you found it warm and cozy after your ski days, there’s nothing better than coming back to a comfortable space after a cold, snowy day on the slopes.
We’re also pleased that you found the instructions clear and that the check-in process was smooth and quick. It’s great to know the transfer stop location worked well for you too — that detail will certainly be helpful for future guests.
Thank you as well for your constructive suggestion regarding a small dishwasher. We truly appreciate this kind of feedback, as it helps us improve the guest experience. We will be sure to pass your comment along to the property owner for consideration.
We hope to welcome you and your family back again for another ski holiday soon.
Kind regards,
Happy Rentals Team
Soggiorno
Immobile molto pulito, ben fornito e con mobili nuovi. Consigliatissimo
20 februari 2026
Omdöme utan inbjudan
Svar från Happy.Rentals
Gentile Daniela,
Grazie mille per la sua recensione!
Siamo lieti che abbia apprezzato la pulizia dell’immobile, la dotazione completa e l’arredamento nuovo.
Grazie per averci consigliato e sarà un piacere poterla ospitare nuovamente in futuro!
Un caro saluto,
Happy Rentals Team
The flat was amazing
The flat was amazing, clean and good view of the panorama. Advise is to put more towels if the stay is long and let the quest know that is no much toilet paper, dish liquid and tablets for the dishwasher so quests can buy before.
The experience was perfect for us.
16 februari 2026
Omdöme utan inbjudan
Svar från Happy.Rentals
Dear Ioana,
Thank you very much for your kind review.
We’re delighted to hear that you enjoyed the apartment, its cleanliness, and the beautiful panoramic view. It’s wonderful to know that the experience was perfect for you.
Thank you as well for your helpful suggestions.
We hope to have the pleasure of welcoming you again soon.
Warm regards,
Happy Rentals Team
Great little apartment
Great little apartment. Housed a family of 5 for the week no problem. Lots of storage. Heating was great. Easily walkable to town centre. Just be careful the hot water is limited, and the power can trip if multiple appliances are on.
14 februari 2026
Omdöme utan inbjudan
Svar från Happy.Rentals
Dear Jon,
Thank you very much for your thoughtful review.
We’re delighted to hear that the apartment suited your family comfortably and that you appreciated the storage space, heating, and convenient location within walking distance of the town centre.
Thank you as well for highlighting the points regarding the hot water and electrical capacity. We appreciate you mentioning this for future guests, and we will review how best to make this information clearer to ensure an even smoother stay.
It was a pleasure hosting you, and we hope to welcome you and your family again in the future.
Best regards,
Happy Rentals Team
Io e i miei amici abbiamo soggiornato…
Io e i miei amici abbiamo soggiornato nella suite 2 a Viareggio nel weekend. L’appartamento é molto pulito e ordinato, i letti sono comodissimi, la cucina è munita di piastra a induzione, i condizionatori funzionano perfettamente e nel bagno è presente il phon. La posizione inoltre é perfetta sia per raggiungere la passeggiata sia per andare verso il centro. Ottima esperienza, torneremo sicuramente
15 februari 2026
Omdöme utan inbjudan
Svar från Happy.Rentals
Gentile Asia,
Grazie mille per la splendida recensione!
Siamo davvero felici che abbiate apprezzato la pulizia e l’ordine dell’appartamento, la comodità dei letti e la dotazione della cucina. Ci fa molto piacere sapere che avete trovato tutto il necessario per un soggiorno confortevole, dai condizionatori al phon in bagno.
Anche la posizione è uno dei punti di forza della suite, ed è bello sapere che vi ha permesso di godervi al meglio sia la passeggiata che il centro di Viareggio.
Sarà un vero piacere accogliervi nuovamente per un altro weekend insieme ai vostri amici. A presto!
Un caro saluto,
Happy Rentals Team
Se vuoi perderti dei soldi sei nel…
Se vuoi perderti dei soldi sei nel posto giusto!
Starsene alla larga
22 januari 2026
Omdöme utan inbjudan
Svar från Happy.Rentals
Gentile Fede,
Questa è la terza recensione da una stella che ci lascia. Le abbiamo scritto più volte chiedendo maggiori dettagli, poiché gestiamo molti ospiti e tanti proprietari e desideriamo sinceramente comprendere e risolvere eventuali problematiche. Tuttavia, non è stato disponibile a fornirci ulteriori informazioni.
Si ha l’impressione che l’intenzione sia semplicemente quella di lasciare recensioni negative, senza darci la possibilità concreta di offrirle assistenza. Siamo sempre disponibili a risolvere eventuali criticità, ma senza un riscontro più specifico diventa molto difficile intervenire in modo efficace.
Restiamo comunque a disposizione qualora decidesse di condividere maggiori dettagli, così da poter verificare adeguatamente la situazione e fornirle il supporto necessario.
Cordiali saluti,
Happy Rentals Team
All you need for a ski holiday
Great communication over email and WhatsApp. Lovely accommodation with most of the basic necessities. Had a great holiday!
7 februari 2026
Omdöme utan inbjudan
Svar från Happy.Rentals
Dear Zuzanna,
Thank you very much for your kind review.
We’re delighted to hear that you appreciated the communication and found the accommodation comfortable and well-equipped. It’s wonderful to know you had a great holiday!
We truly hope to have the pleasure of welcoming you again in the future.
Kind regards,
Happy Rentals Team
Stay away- they lie and lie and lie
Stay away: they lie and lie and lie, even in their reply here at Trustpilot, they lie. So do not trust them: we rented an apartment with aircondition, but they deliberately turned the power off for cost saving reasons, so we had the choice of either unpleasant 27 degrees in the bedroom at night or mosquitoes if we opened the windows. – both very unpleasant. Happy Rentals is located in Switzerland and decide if the temperature is for need of aircondition in Italy. We notified both Happy Rentals and the reception on the spot, the very first day to turn on power for the aircondition, but nothing happened, so finally we left. – Stay away !
9 september 2025
Omdöme utan inbjudan
Svar från Happy.Rentals
Dear Jens,
We’re sorry you felt disappointed by your stay in Porlezza. During your visit in September, the air conditioning had already been switched off for the season, which is standard practice at the resort. At that time, outdoor temperatures were mild and the apartment could be comfortably cooled by opening the windows, which we explained.
There was no intention to mislead, and the situation was handled transparently on site. Your refund request was reviewed carefully and declined, including through the chargeback process.
We always aim to provide an honest description and a comfortable experience for our guests, and we regret that this did not meet your expectations.
Kind regards,
Happy Rentals Team
Very good apartment
Very good apartment, conveniently located close to the main ski slopes, with excellent amenities. We had a great stay. Bonus: it’s equipped with a sauna.”
1 februari 2026
Omdöme utan inbjudan
Svar från Happy.Rentals
Hello,
Thank you for your kind review! We’re delighted you enjoyed the location, amenities, and especially the sauna. We’d be happy to welcome you back again.
Kind regards,
Happy Rentals Team
Honte aux propriétaires de l'appartement à campanule n°415
Nous découvrons avec une immense déception l'appartement que nous avons réservé pour 7 personnes alors que nous ne sommes que 3 et ce pour une semaine.
Le montant de la location s'élève à 1387,€.
Je serais honteuse à la place des propriétaires. Outre le fait que les lieux nous apparaissent vétustes l'hygiène est déplorable.Traces sur les portes de la toilette, une hotte qui ne peut plus rien haspirer tant elle brune et les bords intérieurs de la baignoire sont recouverte de résidus de savon. La douche ne fonctionne pas et il faut maintenir la commande afin que l'eau du robinet s'écoule. Concernant la baignoire, pas facile d'y enter et donc d'en ressortir tant elle est petite.Le lit principal est très étroit et peu confortables.
Nous nous sommes laissés influencé par de jolies photos mais trompeuses .
Je regrette amèrement de ne pas avoir été ailleurs quitte à payer plus.
Je déconseille ce lieu aux personnes àgée car l'escalier est raide et étroit.
Ce qui est amusant c'est que nous recevons une tablette pour un lave-vaisselle inexistant et que certaines parties des lits soient maintenues par des coleçons.
Peut-être sommes-nous un peu trop exigeants et que les propriétaires n'en ont que faire tant que l'argent rentre.
Il est vrai qu'il nous est impensable que 7 personnes puissent partager un espace aussi exigu. Dans ce cas précis, la responsabilité en revient au propriétaire.
7 februari 2026
Omdöme utan inbjudan
Svar från Happy.Rentals
Bonjour,
Nous regrettons que votre séjour n'ait pas répondu à vos attentes. À votre arrivée, vous nous avez effectivement signalé que l'appartement n'était pas assez lumineux à votre goût, ainsi que des problèmes concernant la douche, pour lesquels aucune intervention n'était nécessaire.
Nous tenons simplement à souligner que l'appartement est conçu pour accueillir quatre personnes maximum, et non sept comme vous l'avez indiqué.
Nous vous remercions de nous avoir attribué 4 étoiles et espérons vous accueillir à nouveau pour une meilleure expérience.
Cordialement,
Happy Rentals Team
Svar från Happy.Rentals
Dear JM,
Thank you for your review! We’re glad everything met your expectations and hope to welcome you again soon.
Warm regards,
Happy Rentals Team
Excellent proactive customer service
The team at Happy Rentals were so responsive and helpful when I had to contact them with an issue on the day of check-out (25th January). They really helped and my overall experience staying in Chamonix was helped by their approach. Excellent and really impressive group working hard for their customers. Thank you all and have a great 2026.
25 januari 2026
Omdöme utan inbjudan
Svar från Happy.Rentals
Dear Catherine,
Thank you very much for your kind words and for taking the time to share your experience at Lou Dava Chic Apt.
We’re delighted to hear that our team was able to assist you promptly and effectively on the day of check-out, and that this contributed positively to your overall stay in Chamonix. Your appreciation means a great deal to us and is a wonderful motivation for the whole Happy Rentals team.
Thank you again for your trust and warm wishes — we wish you a fantastic 2026 as well and hope to welcome you back soon!
Kind regards,
Happy Rentals Team
Authentische saubere Wohnung
Authentische saubere Wohnung, gute Lage
19 januari 2026
Omdöme utan inbjudan
Svar från Happy.Rentals
Lieber Herr Jürgen,
Vielen Dank für Ihre positive Rückmeldung! 😊
Wir freuen uns sehr, dass Ihnen die authentische, saubere Wohnung und die gute Lage gefallen haben.
Gerne begrüßen wir Sie jederzeit wieder!
Freundliche Grüsse
Happy.Rentals Team
Ref 680035 Chalet Whitmore Argentiere…
Ref 680035 Chalet Whitmore Argentiere 26/12/2025 - 02/01/2026
We stayed at Chalet Whitmore (advertised for 6–7 people) over the New Year period. The chalet itself was well located and well presented internally.
However, there was a separate flat below the chalet (accommodating a further 2 or 4 guests), and both properties shared a single hot water tank (immersion heater). This meant that between 7 and potentially 11 guests were reliant on one system.
As a result, there was consistently insufficient hot water. Even with only five of us in the chalet, it was not possible for everyone to have a shower in the evening after skiing. It was clear that the hot water capacity was inadequate to service both the chalet and the flat simultaneously.
26 december 2025
Omdöme utan inbjudan
Svar från Happy.Rentals
Dear Rebecca and Adrian,
Thank you for taking the time to share your feedback and for highlighting both the positive aspects of Chalet Whitmore and the issue you experienced during your stay.
We are sorry for the inconvenience caused by the hot water system during a busy New Year period. We understand how important it is to have reliable hot water after a day of skiing.
Once the issue was reported, it was investigated and resolved, and we provided a refund of €270 as compensation for the disruption experienced.
Thank you again for your comments, which help us improve our service, and we hope to have the opportunity to welcome you back under better circumstances in the future.
Kind regards,
Happy Rentals Team
Lovely apartment
We stayed in a lovely chalet in Bardonecchia. Great apartment for two people and wonderful views. Near the station and centre and not far from ski lift with the free bus.
Lovely apartment, great communication from owners and looked as described.
11 januari 2026
Omdöme utan inbjudan
Svar från Happy.Rentals
Dear Saskia,
Thank you very much for your kind review!
We’re delighted to hear that you enjoyed the chalet, the beautiful views, and the convenient location close to the station, town centre, and ski lifts. We’re also glad the apartment met your expectations and that our communication was helpful.
We would be happy to welcome you back to Bardonecchia in the future!
Kind regards,
Happy.Rentals Team
We booked a 3 night stay in Croatia
We booked a 3 night stay in Croatia. Booking was confirmed and a large deposit taken. Out of the blue I received an email that the owners wanted to stay in the home when we had booked and informed us we would have to shift our stay by 2 nights. Our flights were already booked and this was not possible. As such, Happy Rentals left us with no accommodation for 3 nights of our 10 day trip. We are very fortunate that we have time to find an alternative. However, I would not trust them to honour their bookings in the future and would not use them again. I am shocked to see these sort of practices at an agent that is part of the Marriott group. Very poor. To add insult to injury - we had to arrange the cancellation and refund ourselves. Beware!
12 januari 2026
Omdöme utan inbjudan
Svar från Happy.Rentals
Dear Leigh,
We’re very sorry to hear that you were disappointed with this experience and appreciate the opportunity to clarify the situation.
Your reservation was confirmed for 23–26 June. Unfortunately, due to an unforeseen owner availability issue, we contacted you to explain the situation and offered an alternative stay from 24–27 June (a one-day shift), not two nights as stated. We fully understand that, due to pre-booked flights, this change of date was not suitable for your travel plans.
At that point, you advised us that, after discussing with your travel companions, you preferred to cancel the booking and receive a full refund so you could secure alternative accommodation for your original dates. As the reservation was made through Marriott’s platform, cancellations and refunds must be processed directly via Marriott, and we followed the correct procedure in line with their policies. A full refund was provided.
We sincerely regret the inconvenience this caused and acknowledge how frustrating it is when plans need to change unexpectedly. Situations like this are extremely rare, and the vast majority of our guests enjoy smooth, problem-free stays. We always aim to communicate promptly and offer fair solutions when unforeseen circumstances arise.
We wish you all the best for your travels and appreciate your feedback.
Kind regards,
Happy.Rentals Team
Mangelhaft
Die Kommunikation war ok, aber das Apartment in dem wir gewohnt haben war es leider nicht. Zu überteuert. Nicht sehr sauber und mit defekten Geräten. Wenn man schon viel Geld verlangt sollte wenigstens der Standard eingehalten werden.
30 december 2025
Omdöme utan inbjudan
Svar från Happy.Rentals
Lieber Herr Fernbach,
Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu hinterlassen. Es tut uns leid zu lesen, dass Ihr Eindruck vom Apartment nicht Ihren Erwartungen entsprochen hat.
Während Ihres 9-tägigen Aufenthalts über Weihnachten und Neujahr standen Sie mehrfach mit unserem lokalen Team in Kontakt, unter anderem wegen der Stromversorgung und eines überlaufenden Waschbeckens. In beiden Fällen hat unser Team umgehend Unterstützung angeboten, diese wurde jedoch von Ihnen abgelehnt, da Sie uns mitgeteilt haben, dass die Situationen bereits geklärt seien.
Nach Ihrer Abreise baten Sie um eine Rückerstattung. Da uns während Ihres Aufenthalts keine offenen oder ungelösten Mängel gemeldet wurden und angebotene Unterstützung nicht in Anspruch genommen wurde, konnten wir diesem Wunsch leider nicht entsprechen.
Wir danken Ihnen dennoch für Ihre Rückmeldung und nehmen diese ernst, um unseren Service kontinuierlich zu verbessern.
Freundliche Grüsse
Happy.Rentals Team
Very comfortable small apartment
The apartment is small but very comfortable and with many details that easy the life together. Moreover is very close to Le Grand Montets telecabine. Highly recommended. Beware No internet, I used hotspot from my phone and it was good enough.
2 januari 2026
Omdöme utan inbjudan
Svar från Happy.Rentals
Dear Chiara,
Thank you very much for your kind review and recommendation.
We’re delighted to hear that you found the apartment Résidence Grand Roc - Campanules 125 comfortable, well equipped, and conveniently located near the Grands Montets cable car.
We also appreciate you highlighting the internet situation and are glad that your mobile hotspot worked well during your stay.
We hope to have the pleasure of welcoming you again in the future!
Kind regards
Happy Rentals Team
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