The Gutter Clean Company Omdömen 201

TrustScore 5 av 5

4,8

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Spring cleaning time finally arrived and gutters were blocked with Fall leaves, solar panels were blanketed in green lichen and conservatory roof was moss ridden. Where do I start? I searched for an... Se mer

Betygsatt 5 av 5 stjärnor

The service and customer service were both excellent.All staff were polite and friendly and were committed to providing a swift response. They were keen to ensure I was totally satisfied with their... Se mer

Betygsatt 5 av 5 stjärnor

Very happy all round. Professional, polite and friendly operative. Done quickly with no mess and explained in great detail what had been achieved, including before and after photos. Will use again

Betygsatt 5 av 5 stjärnor

Muhammad was very professional and friendly. Kept me informed of what he was doing and showed where the blockages in the gutters were. He even carried out a water test to show how the water runs clea... Se mer

Företagsinformation

  1. Takrännerensare
  2. Städtjänst
  3. Högtryckstvätt
  4. Fasadrengöring

Skrivet av företaget

We are Gutter Cleaning Specialists; as well as providing a safe way to clean the gutters from the ground floor, we also provide gutter cleaning machines and accessories to the gutter cleaning industry. At the same time, we have helped many people start up their own 'done for you' gutter cleaning business through our Approved Contractor scheme. Along with gutter cleaning, we also provide the following services: Fascia and soffit cleaning Conservatory Cleaning Driveway cleaning Patio cleaning Solar panel cleaning Render wall cleaning Roof cleaning


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

201 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

A great company and excellent job…

A great company and excellent job carried out at my home. Prompt replies to my emails; gutters cleaned and now look like new. Would thoroughly recommend.

28 februari 2025
Omdöme utan inbjudan
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Svar från The Gutter Clean Company

Thank you so much Denise for your custom and your glowing review, it really is appreciated.
Kind Regards
Jeremy

Betygsatt 5 av 5 stjärnor

The team arived in good time

The team arived in good time, already had a detailed plan for doing the job (including the garage gutters, and copmpleted the work satisfactorily and quickly.

27 februari 2025
Omdöme utan inbjudan
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Svar från The Gutter Clean Company

Thank you for your continued custom over the years and for taking the time to leave us a review, it is most appreciated.
Kind Regards
Jeremy

Betygsatt 5 av 5 stjärnor

Great service

Great service. Very Professional and polite. Gutters were inspected before clearing out and then again after they had been cleaned. Soffits and facias wash and looking really clean. Would highly recommend. Reasonable price.

25 februari 2025
Omdöme utan inbjudan
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Svar från The Gutter Clean Company

Thanks for taking the time to leave us such a great review Sandra, we really appreciate that as well as your custom.
Kind Regards
Jeremy

Betygsatt 5 av 5 stjärnor

Good prompt service

Quick response to request and queries, work done within 2 days

17 februari 2025
Omdöme utan inbjudan
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Svar från The Gutter Clean Company

Thanks for taking the time to leave a review Stephen, it is really appreciated.

Betygsatt 5 av 5 stjärnor

Reliable

Very professional, reliable and on time.
They do a good job and reasonable prices. Would recommend.

22 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Iv not had my gutters cleaned out…

Iv not had my gutters cleaned out before, so it was pot luck on picking a company.
The gutter clean company seemed to have good reviews so i went with them.
Very happy. Lovely man, super friendly. Arrived at the earlier time in the window given.
Job well done.
I will recommended them to friends and family.

15 januari 2025
Omdöme utan inbjudan
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Svar från The Gutter Clean Company

Thank you Kate for taking the time to leave us such a glowing review, it is really appreciated.
Kind Regards
Jeremy

Betygsatt 5 av 5 stjärnor

Gutter cleaning

From the quote on line, booked online, phone call to confirm appointment took no longer than a couple of hours, very efficient, good company to deal with.

6 januari 2025
Omdöme utan inbjudan
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Svar från The Gutter Clean Company

Thanks Phillip for taking the time to leave us a review, and thank you for your custom, we really do appreciate it.
Kind Regards

Jeremy

Betygsatt 5 av 5 stjärnor

Nice guys, great job

They had to change the time due to problems on a previous job but kept me well informed throughout. Guys turned up and were very personable. They cracked on with the job and did a great job on what was a VERY overgrown gutter. Couldn't fault them.

20 december 2024
Omdöme utan inbjudan
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Svar från The Gutter Clean Company

Hi Chris, thank you so much for taking the time to leave us a review, it really is appreciated

Betygsatt 1 av 5 stjärnor

Booking not carried out and no communication…

*** Thanks for your reply. I understand occasionally things can go wrong. I did however message Mike with the following, but had no further response:
'Okay I understand that but I don't really think £8 is a reasonable discount for a wasted morning'
'Are you able to offer a better discount?'

** the offer to make it right was more expensive than the original quote! When asked if they could provide a better offer they stopped replying.

*Received a follow up call explaining the situation and an offer to make it right*

I had a booking for Sunday morning between 9-11 confirmed via email and text but nobody arrived. I didn't receive any communication that the operative was unable to attend. I wasted a morning waiting and I've had no response to my follow up email. I would look elsewhere next time for gutter cleaning assistance.

15 december 2024
Omdöme utan inbjudan
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Svar från The Gutter Clean Company

Dear Mark,

Firstly, I would like to wholeheartedly apologise for us missing the original appointment that was booked on the 15th December.

We did some site maintenance between 6.30 and 7.00am on Thursday 12th December. We have a booking confirmation email from you at 6.40am on the 12th Dec and unfortunately due to the booking coming through at this time the system did not allocate your job in the right place so it did not appear on the calendar.

We do try and do maintenance at generally quiet times, but occasionally it does leave some customers affected, again, I apologise for this.

I'd also like to apologise for not picking up your email on the 15th December. Unfortunately, although we try our best we don't have the same monitoring in place on a Sunday as we do during the week

When we did contact you, we explained that it was a system error and said we would be happy to make it up to you. You then explained that you would attempt to try and do it yourself. We explained that if you did need us in the future let us know and we will come back to you.

You came back to us on the 19th January. And I will stick to the facts, as I have seen the screenshot text conversation between yourself and Mike,

Mike gave you a price, through our system of £109. You pointed out that the original price was £107. Mike apologised immediately, offered for £99 or £107 to include the conservatory gutters which were not included in original booking.

You then replied 'I was expecting at least 25% off if i'm honest. £75 maybe.

Mike replied 'Hi, sorry, I cant do it for that.

We have not received any messages of emails from you since then. So to say when you asked us for a better offer we stopped replying doesn't seem correct. If you can provide me with any more information to the contrary I would be happy to look into this further.

As you know Mark, I have also tried to contact you to discuss but you haven't returned my calls, as I am still keen to resolve this complaint, as ultimately I want people to have a positive experience when using my company that I have spent many years of hard work building.

Although we are a larger company now than when I first started it, we still like to think that we have kept our core values of being a well run family business.

Best Wishes

Jeremy Bligh
Company Owner

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service - prompt, detailed and professional. Tristan was fantastic, went above and beyond with details about my gutters, showing me photos and offering solutions for dealing with any additional roofing/gutter issues. Tristan is a credit to the company.

6 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quick efficient hassle free and value…

Quick efficient hassle free and value for money service. Mark was prompt and made sure the guttering was not leaking at any of the joints and downpipes by replacing only the parts that needed replacing.
I was shown a before and after photos taken by Mark to verify that the guttering was clean and free of debris.
The gutters and soffits were washed down to an acceptable standard.

12 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good job done

Good job done. As well as the lad Mason clearing clogged gutters from the ground by vacuum, Tristan also went up on ladder to check all three downpipes which made for a much better job than last year! One was choked with a ball of roots he got out, another needed pushing back together where join with gutter was loose. He was also very considerate and helpful seeing I was on crutches and not able to do much myself.

11 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommended

I have used The Gutter Clean Company for a several years. I have always been impressed by the professionalism, courtesy and friendliness of the person who does the work on my property (Tristan Miller). He does a very good and thorough job and he does it quickly and without fuss, even though our conservatory box gutter presents a cleaning challenge! Very good value for money.

12 december 2024
Omdöme utan inbjudan
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Svar från The Gutter Clean Company

Hi Philip, thank you for your review and your continued custom, it really is appreciated. I will also pass on your compliments to Tristan. Kind Regards Jeremy

Betygsatt 5 av 5 stjärnor

Gutter cleaningVery prompt and efficient cleaning of 9…

Very prompt and efficient cleaning of 9 year old gutters at a reasonable price. Before and after photos of the work carried out.

4 december 2024
Omdöme utan inbjudan
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Svar från The Gutter Clean Company

Thanks Peter for taking the time to write us a review, we appreciate this and also your custom.
Kind Regards
Jeremy Bligh
Company Owner

Betygsatt 5 av 5 stjärnor

The operative was very friendly and did…

The operative was very friendly and did a very good job. Would recommend them to any body.

29 november 2024
Omdöme utan inbjudan
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Svar från The Gutter Clean Company

Hi Carol, thank you for taking the time to write a review, we appreciate this as well as your custom.
Kind Regards
Jeremy

Betygsatt 5 av 5 stjärnor

Kept me informed

Kept me informed, arrived promptly finished the work quickly and provided a report at the end.

2 december 2024
Omdöme utan inbjudan
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Svar från The Gutter Clean Company

Thank you John for taking the time to write this review, it really is appreciated.
Kind Regards
Jeremy

Betygsatt 5 av 5 stjärnor

Professional and excellent service

Professional and excellent service - highly recommend them to you.

4 december 2024
Omdöme utan inbjudan
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Svar från The Gutter Clean Company

Dear Iain,
Thanks for taking the time to write this review and your continued custom, it really is appreciated
Kind Regards
Jeremy

Betygsatt 5 av 5 stjärnor

Arrived 0n time

Arrived 0n time. Eddie was very professional talked me through what he was going to do. Cleared up after he had finished. Very careful when going through the utility room to get too the back of the house.

29 november 2024
Omdöme utan inbjudan
Logotyp för The Gutter Clean Company

Svar från The Gutter Clean Company

Hi Andrew, thanks for taking the time to leave this review and for your custom, it is very much appreciated. We will pass your comments on to Eddie as well!
Kind Regards
Jeremy

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