I spent AED 1,800 on glasses in Deira branch, but the experience was extremely disappointing. The lenses were poorly made — neither my near vision nor distance vision is clear. The staff’s advi... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
خدمة العملاء لديكم سيئة للغاية اخبرتهم انني اود اعادة السلعة ثم اخبرني ان المندوب سياتي لاستعادة الشحنة وسيتم خصم 84 فقط ثم اخبرني بعد ذلك ان علي ان اذهب بنفسي الى شركة الشحن واقوم بدفع قيمة الشحن الت... Se mer
Företaget har svarat
I've placed an order at 10:27 am yesterday which was a Thursday and my best hope was to receive the items on Saturday afternoon since it's already not early morning and Friday is the day off here.... Se mer
Företaget har svarat
I place an order for my contact lenses last Thursday but I received a call the day after that my lenses will not be available and they offer me to try another one and a bit cheaper from the brand that... Se mer
Företagsinformation
Skrivet av företaget
We are a dynamic and vibrant organization with roots going back to the early 1960’s. Our very first outlet in Dubai started in the year 1963 in Deira. Since then, we have grown and developed into a formidable Eye-wear chain in the United Arab Emirates.
Kontaktuppgifter
Baniyas Square, 550, dubai, Förenade Arabemiraten
- 04 228 4328
- online@gulfoptic.com
- gulfoptic.com
2,9
Medel
141 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very excellent service delivery in time…
Very excellent service delivery in time and authentic product
3 oktober 2022
Very quick delivery,nicely packed
Very quick delivery,nicely packed, it reached me in perfect condition.thank you for the gift contact lenses liquid!
26 september 2022
Wrong understanding of Customer requirements.
The support number and branch office is not reachable by phone many times. And I did not received an update from the Al Twar branch after many days of my order with advance payment for eye glass.
22 september 2022
Omdöme utan inbjudan
Web store doesn’t reflect storage state
After 24 of submitting my request which I put in my shopping cart, I received a message that it is not avail… so why I can select put in cart and proceed with delivery for smth you don’t have??
3 augusti 2022
Svar från Gulf Optic
Dear Vevolod Borisov, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations
Your prescription is not available in Acuvue Moist Astigmatism, we have already given you an alternative option Acuvue Oasys Astigmatism with the exact prescription
Excellent Service, but questionable product authenticity
The service of this place is exceptional, they delivered as promised.
My only concern is the authenticity of the product, all Tom Fords come with certificate of authenticity in the box, the frames I got didn’t come with it. Plus the build quality makes me question even more.
17 juli 2022
Svar från Gulf Optic
Dear Zuhair Khan, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.
all products sold from gulf optics are 100% genuine & authentic.
Please feel free to reach out to online@gulfoptic.com with any further comments, concerns, or suggestions you wish to share
I have an order 6/7 but still not…
I have an order 6/7 but still not delivered!!!!
If the lenses from another country how many days you will take to delivery??! In website say it take 1-2 days!!!
12 juli 2022
Svar från Gulf Optic
Dear Maitha Alhammadi,
We're very sorry for the delayed delivery, this was caused due to a very high volume of orders, that were supposed delivered before the EID holidays
Thank you again for choosing Gulf Optic, and all the best for this Holiday season!
Customer Service
Quick transanction!!!
8 juli 2022
Excellent service received the frame…
Excellent service received the frame before the due date always will recommend to others the Indian sales lady malayali In gulf optic in central mall was very polite and helpful she was very knowledgeable about the product
28 maj 2022
Fast Delivery & Affordable Price One…
Fast Delivery & Affordable Price One of the best sellers to buy from. Very professional and very focused on customers requirements and wishes.
Faheem is very competent and very professional so he kept sending updates on the shipment and followed up until items were delivered.
Thanks again and keep up the good work.
21 maj 2022
Omdöme utan inbjudan
Lenses were only available with them…
Lenses were only available with them but delivery was a bit slow
11 maj 2022
Svar från Gulf Optic
Dear Lynne Cowap, I'm sorry to hear you had a frustrating experience. All products sold by gulfoptic.com are 100% original, in the past 59 years of Our Customer Service we have never heard such a query from any of our customers. We are trying to reach you by phone, email, and WhatsApp to address your concerns but to no avail. If you have any concerns about the product we are ready to solve your issues. Thank you
Great service
8 april 2022
One of the best sellers to buy from
One of the best sellers to buy from. Very professional and very focused on customers requirements and wishes.
Faheem is very competent and very professional so he kept sending updates on the shipment and followed up until items were delivered.
Thanks again and keep up the good work.
10 mars 2022
Omdöme utan inbjudan
Svar från Gulf Optic
Thank you so much Iyad Ghanem for sharing your experience with us, Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you
efficient service from Gulfoptic
24 januari 2022
Great first experience
Great first experience, got my lenses at a cheaper price with a free solution too!!
Fast delivery and cute packaging.
Thank you !!
12 januari 2022
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