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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Everything I've tried has been luscious and feels like it's doing me some good. Smart little bottles and roll-on's - minimalist, good quality - and letterbox friendly packaging so no worries if it a... Se mer

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Betygsatt 3 av 5 stjärnor

They offered a cracking promotional deal featuring 4 products. The razor was hopeless - the head wouldn't affix properly to the handle so kept falling off. I had to finish my shave with my boring (... Se mer

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Betygsatt 5 av 5 stjärnor

Recently purchased the Doft Roll-on Perfume- Scandinavian Spring fragrance and it did not disappoint! Lovely perfume, fresh, vibrant tones which lasts and lasts. Great handy size for short trips... Se mer

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Betygsatt 5 av 5 stjärnor

Tried a few of their products. Particularly love their Prickly pair oil and gentle face cleanser. Love other things too but especially their sustainability ethos. Very reliable company, always a bit n... Se mer

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Företagsinformation

  1. Hälsa- och skönhetsbutik
  2. Butik med toalettartiklar

Skrivet av företaget

grüum is a young British brand that’s on a mission to make skin, hair and self care products that are kind to you, and the world we share. We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

7 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(6 930)

923 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Gruum is great

This company produces soaps, salves, lotions and potions which I love. The company is based in Britain and the products I've tried have been suitable for a sensitive skin.
Delivery is quick and reliable.

25 maj 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Nora,

Thank you for your lovely review – we’re really pleased to hear you’re enjoying the products and that they’ve been suitable for your sensitive skin. It’s also great to know you’re happy with the delivery experience.

We truly appreciate your support.

Alex - Team grüum

Betygsatt 5 av 5 stjärnor

Lovely products

Lovely products, will definitely get more and recommend them to everyone!

1 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi there,

Thank you for your lovely review – we’re really pleased to hear you’re enjoying the products and would recommend them.

We truly appreciate your support.

Kind regards,
Alex - Team grüum

Betygsatt 5 av 5 stjärnor

Quality products at a good price

I received some shower oil in a promotional offer and gave it to my daughter as I don’t like lavender. She absolutely loved it, ordered 4 more when it was on sale and I have now purchased more for her birthday. I have also tried the shaving set which is excellent quality and I am now on my second set. I have tried various other products and have been impressed with everything I have tried so far. I would highly recommend grüum products.

29 maj 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Sonja,

Thank you for your wonderful review! We're so pleased to hear you've been impressed with everything you've tried, and that both the shower oil and shaving set have been such great additions.

It’s lovely to know you’d recommend grüum, and we really appreciate your continued support.

Warm regards,
Alex - Team grüum

Betygsatt 5 av 5 stjärnor

Trustworthy company

Tried a few of their products. Particularly love their Prickly pair oil and gentle face cleanser. Love other things too but especially their sustainability ethos. Very reliable company, always a bit nervous ordering online but have never had a problem with them.

25 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Chris,

Thank you for your lovely review! We're so pleased to hear you're enjoying the Prickly Pear Oil and Gentle Face Cleanser, and that our sustainability ethos is something you value too.

It's especially wonderful to know you feel confident ordering with us. Your trust and support mean a great deal.

Kind regards,
Alex - Team grüum

Betygsatt 5 av 5 stjärnor

grüum has become one of my favourite skincare brands.

My first box was actually a gift from my husband, and I loved the products so much that I decided to reorder.

I have sensitive skin, and grüum has become one of my favourite skincare brands. I really enjoy their products and have been impressed with how they work for my skin.

I did have an issue with one of my bottles, but their customer service was fantastic. They listened to my feedback, were very helpful, and resolved the issue quickly.

I really appreciate how much they value their customers and feedback. I’ll definitely continue using grüum and would happily recommend them.

25 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi there,

Thank you so much for your wonderful review! We're delighted to hear that grüum has become one of your favourite skincare brands and that our products have been such a great fit for your sensitive skin.

We're also pleased we could quickly resolve the issue you experienced. Providing great customer service is so important to us, and it's lovely to know you felt listened to.

Thank you for your recommendation and continued support.

Warm regards,
Alex - Team grüum

Betygsatt 5 av 5 stjärnor

Love all of products I have ordered

Love all of products I have ordered. Their products are very good quality. I honestly feel and smell like I’ve been to a bougie spa after pampering myself. The prices are so reasonable. My favourite item is the Doft New England Fall roll on scent it reminds me of summer. I wish they did a body spray.

3 maj 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Andrea,

Thank you for your wonderful review – we’re so pleased to hear you’re loving your grüum products and that they make every pamper session feel like a spa experience!

We're especially glad you're enjoying the Doft New England Fall roll-on fragrance. A matching body spray is a lovely suggestion, and we'll be sure to pass it on to our product team.

We truly appreciate your support.

Warm regards,
Alex - Team grüum

Betygsatt 5 av 5 stjärnor

Great product range

Great products, fast and efficient customer service. Competitive pricing and lots of exclusive offers for registered customers, it's fab!

25 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi there,

Thank you for your lovely review – we’re really pleased to hear you’re enjoying our product range, customer service, and exclusive offers.

We truly appreciate your support and are so glad you’re having a great experience with grüum.

Alex - Team grüum

Betygsatt 5 av 5 stjärnor

High quality and great customer service

High quality products at a reasonable price. Customer service fantastic if you ever have an issue.

25 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi there,

Thank you for your kind review – we’re really pleased to hear you’re happy with the quality of our products and our customer service.

We truly appreciate your support and recommendation.

Warm regards,
Alex - Team grüum

Betygsatt 5 av 5 stjärnor

Good quality products

Website had some great deals, easy to purchase and delivery was good. Really impressed with the face Sunscreen. Doesn't feel greasy even in the heat, felt fresh and clean to put on.

10 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Mark,

Thank you for your lovely review – we’re really pleased to hear you found some great deals and that ordering and delivery went smoothly.

It’s especially great to know you’re enjoying the face sunscreen and finding it light and comfortable to wear, even in the heat.

Thanks again for your support and for taking the time to share your experience.

Warm regards,
Alex - Team grüum

Betygsatt 5 av 5 stjärnor

Easy to order and excellent products.

Easy to order and excellent products.
Communications regarding delivery is excellent.
Environmentally friendly products of a very high quality. Would highly recommend this company and their products.

24 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Karen,

Thank you for your wonderful review – we’re really pleased to hear you’ve found ordering easy and that you’re happy with the products and delivery updates.

We’re so pleased to hear you value the quality of our products and our environmental approach.

We truly appreciate your recommendation and support.

Warm regards,
Alex - Team grüum

Betygsatt 5 av 5 stjärnor

One of my fave stops for planet-friendly personal care products

Great range of products which are always as described and at very good price points, very easy to communicate with the team in case of any queries and products come packaged nicely and also plastic free!

26 april 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Joanna,

Thank you for your lovely review – we’re really pleased to hear you enjoy our range of planet-friendly, plastic-free products and have had positive experiences with both our products and customer service.

We truly appreciate your support.

Warm regards,
Alex - Team grüum

Betygsatt 3 av 5 stjärnor

Paid £4.95 postage for free trail box…

Paid £4.95 postage for free trail box of ergo 2.0 razor with one 5 blade cartridge, vaka Post Shave Balm, danne Soothing Shave Gel and doft Roll-on Fragrance. The shave gel was like thick liquid soap and didn't lather at all, so you had to use four times as much to get a decent shave. The plastic frame of the razor head had rigid angular edges making it a bit uncomfortable, the precision under nose trimmer scratched my nose and if you don't use that, and use the big plastic 5 blade frame with lubricating strip for under your nose you miss the first few millimetres, so I had to revert to my normal razor for that bit. Normal face shaving was not any better that my normal razor with three bendy blades. No use if you are a skinhead - took over 50 strokes as the blade cartridge is completely rigid. Quite good for chest & body shaving and the blades didn't clog when using the donne Soothing Shave Gel. I'll keep the razor for that, only. The handle and cartridge are very flimsy and the lightweight and poor ergonomic design of the plastic handle with thin rubber grip is no use at all when wet. The post shave balm is a solid round soap bar like object which you rub on your face. It smelled like some sort of industrial chemical, not vetiver & lime at all, so that went right in the bin. The small bottle of roll-on fragrance was very nice, so keeping that. Overall very ordinary. I've been stung before by online razor businesses. Online Brighter Shaving Ltd had a good product but went bust leaving their subscribers as creditors. I'll stick to my top brand (flexible 3 blade razor) and leading German skincare brand shave gel as they work out at a fraction of the price for a fairly equivalent shave, and no risk of them going into liquidation.

24 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi there,
Thank you for taking the time to share such a detailed review — we really appreciate your honest feedback.
We’re sorry to hear that parts of the shaving experience didn’t meet your expectations, particularly around the razor design and shave gel. Your comments are incredibly valuable and will be shared with our product team as we continue to improve.
It’s great to hear that you found some positives, especially with the fragrance.
Thanks again for giving us a try and for providing such thoughtful feedback.
Warm regards,
Mikaela – Team grüum

Betygsatt 5 av 5 stjärnor

Everything I've tried has been luscious…

Everything I've tried has been luscious and feels like it's doing me some good. Smart little bottles and roll-on's - minimalist, good quality - and letterbox friendly packaging so no worries if it arrives when you're out. Have also gifted to friends who have been delighted. Current faves - scent, serum and SPF products - all definitely repeatable.

8 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Caro,
Thank you so much for your lovely review!
We’re so pleased to hear you’ve been enjoying the products and that they’re making you feel good too.
And we absolutely love that you’ve shared grüum with friends.
Thanks again for your support and for taking the time to share your experience.
Warm regards,
Mikaela – Team grüum

Betygsatt 5 av 5 stjärnor

Grüum is an amazing company for body care products

I highly recommend this company they offer such great value and amazing products. Delivery is always quick.
Hopefully they will eventually just sell all vegan products.

22 maj 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Beverley,
Thank you so much for your lovely review and recommendation. It means a lot to us.
Warm regards,
Mikaela – Team grüum

Betygsatt 5 av 5 stjärnor

Products are fabulous… I love the…

Products are fabulous… I love the commitment to sustainability and marital product ingredients… and they actually work really effectively too - which is a critical ingredient… The service is efficient & fast… and the prices and regular offers make the product range very accessible… Great work 🙏👊

12 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Ian,
Thanks for such a lovely review. We are so pleased to hear that you are enjoying everything about us. It means a lot.
Warm regards,
Mikaela – Team grüum

Betygsatt 5 av 5 stjärnor

Lovely products

Lovely products. SPF 30 facial sunscreen is especially good. Cooling shower bar is also a favourite.
All products are lovely and work well.

21 maj 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi CM,
Thanks for your review. We are pleased to hear you are enjoying our products and that they work well for you.
Warm regards,
Mikaela – Team grüum

Betygsatt 5 av 5 stjärnor

Brilliant customer relations,order was…

Brilliant customer relations,order was not what i tought so they sent me another stright away,highly recomended.Ana was really helpful.

23 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Andrew,
We are so pleased to hear that our team were able to help. Thank you for taking the time to leave a lovely review and I will be sure to pass this on to Ana.
Warm regards,
Mikaela – Team grüum

Betygsatt 5 av 5 stjärnor

I love this shampoo bar

I love this shampoo bar. It makes my hair so soft, which isn’t easy as I have grey hair. I wouldn’t consider using anything else. I have been buying from grüum for a while, they’re a great, reliable company.

15 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Lisa,
Thanks for your review. It is great to hear how well the shampoo bar is working for you. Your loyalty means a lot to us.
Warm regards,
Mikaela – Team grüum

Betygsatt 5 av 5 stjärnor

This gel has a lovely texture

This gel has a lovely texture, light, easily absorbed and a little goes a long way. I'm very impressed with it.”

23 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Sarah,
Thanks for the 5 stars! We are so pleased to hear you are enjoying your products.
Warm regards,
Mikaela – Team grüum

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